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Holiday Inn Express Hotel & Suites Mansfield

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201 Highway 287 North, Mansfield, TX 76063
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Holiday Inn Express Hotel & Suites Mansfield
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Holiday Inn Express Hotel & Suites Mansfield
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31 reviews from our community

Traveler rating
    18
    8
    1
    3
    1
See reviews for
10
4
3
11
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Gettysburg, Pennsylvania
Top Contributor
191 reviews 191 reviews
27 hotel reviews
89 helpful votes 89 helpful votes
4 of 5 stars Reviewed 1 week ago

Our room was quiet, clean, modern, large, came with a kitchenette and a comfortable bed. My husband is a Platinum member, so they upgraded us automatically to a room with a whirlpool tub, which we really appreciated. In comparison, we also stayed at the Comfort Inn next door, and with my husband's Diamond membership we were initially assigned a room... More 

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Texarkana, Texas
Senior Contributor
39 reviews 39 reviews
7 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed March 23, 2015

This is my second visit and it was better than my first visit. We stayed for two nights for spring break and the kids loved the pool area. I mentioned on my last stay that the eggs were watery in the pan and I was pleased to see that the eggs were now perfect and fluffy without water in the... More 

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MSM689, General Manager at Holiday Inn Express Hotel & Suites Mansfield, responded to this review

“Thank you for taking the time to review our property. We truly value the opinions of our customers and we apologize that we did not meet your expectations. We will ensure that we correct the items that you mentioned and ensure that you and future travelers can have a great experience. We hope to see you again in the future... More 

Rockwall, Texas, United States
Senior Contributor
39 reviews 39 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed September 21, 2014 via mobile

We stayed here for a friend's wedding weekend in town. The rate we received was reduced and very reasonable for the rooms. Upon check-in, we were treated like we were the only guests in the hotel. The staff was very prompt and accommodating. There is not much in Mansfield but this location was within a mile of most restaurants and... More 

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MSM689, Manager at Holiday Inn Express Hotel & Suites Mansfield, responded to this review

Thank you for choosing the Holiday Inn & Suites Mansfield and taking the time to give us such a nice review. We appreciate the positive feedback and are so glad you feel you received such a great value. I will share your kind words with our staff. . In the future please let us know what we can do to... More 

Texarkana, Texas
Senior Contributor
39 reviews 39 reviews
7 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed September 1, 2014

We stayed one night in this Hotel. Upon checking in and loading the supplied luggage cart a metal end piece fell off as my son was pushing it through the lobby door and hit him on the top of the head. The front desk person didn't seem to concerned with my son crying. Probably a chance encounter but parents may... More 

Was this review helpful? Yes
MSM689, Manager at Holiday Inn Express Hotel & Suites Mansfield, responded to this review

Thank you for taking the time to review our property. We truly value the opinions of our customers and we apologize that we did not meet your expectations. Thank you for stating that we tried to make things right, I will personally make sure that our staff is trained to properly take care of guest needs. We will use this... More 

Michigan, USA
Top Contributor
111 reviews 111 reviews
33 hotel reviews
102 helpful votes 102 helpful votes
5 of 5 stars Reviewed August 19, 2014

Just returned from a five night stay at this Holiday Inn Express. I had a King Bed room (218) that had a nice little wet bar area with fridge/microwave/and little sink. Had a single lounge chair w/footstool and a nice desk for work space. Room was very nice, clean and modern. Bathroom was spacious as well. Breakfast room was one... More 

Was this review helpful? Yes 2
MSM689, Manager at Holiday Inn Express Hotel & Suites Mansfield, responded to this review

Thank you for choosing the Holiday Inn-Express Mansfield! This is a great detailed review that I am sure will be very helpful to other people searching for a hotel in our area. We appreciate the positive feedback and are so glad you feel you received such a great value. When it comes to the breakfast we will try to make... More 

New Palestine, Indiana
2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed June 15, 2014

We recently drove from Indiana to Texas to see George Strait's last show. I booked this hotel because it claimed to be pet friendly (I called several times to make sure and told them of our plans). When we arrived we were given an additional piece of paper to sign. Upon reading it we couldn't leave our dog alone in... More 

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Kim C, Manager at Holiday Inn Express Hotel & Suites Mansfield, responded to this review

Thank you very much for taking the time to write about your comments. We are sorry to hear you had less than pleasant stay with us. The items you have mentioned regarding the pet policy will be addressed with our team. Once again thank you for your comments and hope to see you again at the Holiday Inn Express Hotels... More 

San Angelo, Texas
2 reviews
5 of 5 stars Reviewed June 4, 2014

Very clean hotel and with helpful staff! Extended our checkout due to a baseball tournament. Beds were comfy and free breakfast was delicious! We gladly signed a noise and smoking agreement to guarantee we would not be disturbed and the entire hotel is non-smoking! 5 starts!

Was this review helpful? Yes
Kim C, Manager at Holiday Inn Express Hotel & Suites Mansfield, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and that you feel you received great service. It's something our staff takes great pride in, so we value your feedback. We will be sure to pass your kind words along to our staff. Thanks again for staying with... More 

Paola, Kansas
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed May 8, 2014

Beware - if you're traveling with your pet, DO NOT STAY HERE! We were recently gifted with a puppy and because we travel a lot (especially in the Dallas area), we bring our mini-Schauzer pup with us. In general, our puppy is well behaved but because it is the nature of their breed, they are very energetic and they bark.... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Mansfield, responded to this review

Dear Tess T, Thank you for staying with us on your recent visit and for taking the time to write about your recent experience at our hotel. We strive to accommodate all of our guests and their needs and I’m disappointed that we did not meet your expectations. We are sorry you were not satisfied with the service you received... More 

Rockford, Illinois
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 1, 2014

We moved our kids to Mansfield Texas and stayed at the Holiday Inn Express. I've stayed at a number of Holiday Inn Expresses and this one has been the best so far. The rooms are spacious and fairly priced to the Dallas area. We had a problem with the toilet flushing so instead of waiting for a repair they had... More 

Was this review helpful? Yes
Kim C, Manager at Holiday Inn Express Hotel & Suites Mansfield, responded to this review

Thank you so much for taking the time to let us know how we are doing. We are pleased to hear that you feel our rooms are great and our staff has gone above and beyond. We will be sure to pass along your kind words along to our staff. Thanks again for staying with us and hope to see... More 

San Antonio
Senior Reviewer
8 reviews 8 reviews
5 of 5 stars Reviewed January 2, 2014

We stayed at this Holiday Inn to attend a Cowboys game the stadium was fairly close and the hotel offers a shuttle to the game which is nice. The room was clean and the beds were very comfortable- slept great. There are a few shopping centers near by one with a Starbucks which was very important to us. The free... More 

Was this review helpful? Yes
MSM689, Manager at Holiday Inn Express Hotel & Suites Mansfield, responded to this review

Thank you for choosing the Holiday Inn-Express Mansfield! This is a great detailed review that I am sure will be very helpful to other people searching for a hotel in our area. We appreciate your feedback. We look forward to serving you during your next stay with us. More 

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