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Holiday Inn Express Hotel & Suites Mansfield

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201 Highway 287 North, Mansfield, TX 76063
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Holiday Inn Express Hotel & Suites Mansfield
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Holiday Inn Express Hotel & Suites Mansfield
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33 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Stockholm, Sweden
Level Contributor
120 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I really enjoyed my brief stay here - very convenient, with wonderful facilities and food and service. Exercise room and many other features, not far from shopping and a variet of restaurants. Highly recommend it.

Was this review helpful? Yes
MSM689, Manager at Holiday Inn Express Hotel & Suites Mansfield, responded to this review

Thank you for choosing the Holiday Inn Express and taking the time to give us such a wonderful review. We appreciate the positive feedback and are so glad you feel you received such a great value. I will share your kind words with our staff. . In future travels please feel free to let us know if you feel there... More 

Philadelphia, PA
Level Contributor
42 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Enjoyed a pleasurable 2 night stay at the HIE Mansfield. The hotel is in a nice location, very close to family that we came to visit, and not far from numerous stores and restaurants. Upon arrival, I was welcomed as a IHG Platinum member and given the choice of welcome bonus points or a goodie bag (if offered, take the... More 

Was this review helpful? Yes
MSM689, Manager at Holiday Inn Express Hotel & Suites Mansfield, responded to this review

Thank you for choosing the Holiday Inn Express! This is a great detailed review that I am sure will be very helpful to other people searching for a hotel in our area. We appreciate the positive feedback. Unfortunately the pricing is based on the volume of travel to the area and events that may be happening, for future please call... More 

Gettysburg, Pennsylvania
Level Contributor
194 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
4 of 5 stars Reviewed May 19, 2015

Our room was quiet, clean, modern, large, came with a kitchenette and a comfortable bed. My husband is a Platinum member, so they upgraded us automatically to a room with a whirlpool tub, which we really appreciated. In comparison, we also stayed at the Comfort Inn next door, and with my husband's Diamond membership we were initially assigned a room... More 

Was this review helpful? Yes 1
MSM689, Manager at Holiday Inn Express Hotel & Suites Mansfield, responded to this review

Thank you for taking the time to review our property. I am so glad you enjoyed your stay at the Holiday Inn Express and provided us with this wonderful feedback. We hope you will choose our hotel again for future stays you will have DFW area. We look forward to serving you again in the future! More 

Texarkana, Texas
Level Contributor
46 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed March 23, 2015

This is my second visit and it was better than my first visit. We stayed for two nights for spring break and the kids loved the pool area. I mentioned on my last stay that the eggs were watery in the pan and I was pleased to see that the eggs were now perfect and fluffy without water in the... More 

Was this review helpful? Yes
MSM689, General Manager at Holiday Inn Express Hotel & Suites Mansfield, responded to this review

“Thank you for taking the time to review our property. We truly value the opinions of our customers and we apologize that we did not meet your expectations. We will ensure that we correct the items that you mentioned and ensure that you and future travelers can have a great experience. We hope to see you again in the future... More 

Rockwall, Texas, United States
Level Contributor
39 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed September 21, 2014 via mobile

We stayed here for a friend's wedding weekend in town. The rate we received was reduced and very reasonable for the rooms. Upon check-in, we were treated like we were the only guests in the hotel. The staff was very prompt and accommodating. There is not much in Mansfield but this location was within a mile of most restaurants and... More 

Was this review helpful? Yes
MSM689, Manager at Holiday Inn Express Hotel & Suites Mansfield, responded to this review

Thank you for choosing the Holiday Inn & Suites Mansfield and taking the time to give us such a nice review. We appreciate the positive feedback and are so glad you feel you received such a great value. I will share your kind words with our staff. . In the future please let us know what we can do to... More 

Texarkana, Texas
Level Contributor
46 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed September 1, 2014

We stayed one night in this Hotel. Upon checking in and loading the supplied luggage cart a metal end piece fell off as my son was pushing it through the lobby door and hit him on the top of the head. The front desk person didn't seem to concerned with my son crying. Probably a chance encounter but parents may... More 

Was this review helpful? Yes
MSM689, Manager at Holiday Inn Express Hotel & Suites Mansfield, responded to this review

Thank you for taking the time to review our property. We truly value the opinions of our customers and we apologize that we did not meet your expectations. Thank you for stating that we tried to make things right, I will personally make sure that our staff is trained to properly take care of guest needs. We will use this... More 

Michigan, USA
Level Contributor
114 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
5 of 5 stars Reviewed August 19, 2014

Just returned from a five night stay at this Holiday Inn Express. I had a King Bed room (218) that had a nice little wet bar area with fridge/microwave/and little sink. Had a single lounge chair w/footstool and a nice desk for work space. Room was very nice, clean and modern. Bathroom was spacious as well. Breakfast room was one... More 

Was this review helpful? Yes 2
MSM689, Manager at Holiday Inn Express Hotel & Suites Mansfield, responded to this review

Thank you for choosing the Holiday Inn-Express Mansfield! This is a great detailed review that I am sure will be very helpful to other people searching for a hotel in our area. We appreciate the positive feedback and are so glad you feel you received such a great value. When it comes to the breakfast we will try to make... More 

New Palestine, Indiana
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed June 15, 2014

We recently drove from Indiana to Texas to see George Strait's last show. I booked this hotel because it claimed to be pet friendly (I called several times to make sure and told them of our plans). When we arrived we were given an additional piece of paper to sign. Upon reading it we couldn't leave our dog alone in... More 

Was this review helpful? Yes
Kim C, Manager at Holiday Inn Express Hotel & Suites Mansfield, responded to this review

Thank you very much for taking the time to write about your comments. We are sorry to hear you had less than pleasant stay with us. The items you have mentioned regarding the pet policy will be addressed with our team. Once again thank you for your comments and hope to see you again at the Holiday Inn Express Hotels... More 

San Angelo, Texas
2 reviews
5 of 5 stars Reviewed June 4, 2014

Very clean hotel and with helpful staff! Extended our checkout due to a baseball tournament. Beds were comfy and free breakfast was delicious! We gladly signed a noise and smoking agreement to guarantee we would not be disturbed and the entire hotel is non-smoking! 5 starts!

Was this review helpful? Yes
Kim C, Manager at Holiday Inn Express Hotel & Suites Mansfield, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and that you feel you received great service. It's something our staff takes great pride in, so we value your feedback. We will be sure to pass your kind words along to our staff. Thanks again for staying with... More 

Paola, Kansas
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed May 8, 2014

Beware - if you're traveling with your pet, DO NOT STAY HERE! We were recently gifted with a puppy and because we travel a lot (especially in the Dallas area), we bring our mini-Schauzer pup with us. In general, our puppy is well behaved but because it is the nature of their breed, they are very energetic and they bark.... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Mansfield, responded to this review

Dear Tess T, Thank you for staying with us on your recent visit and for taking the time to write about your recent experience at our hotel. We strive to accommodate all of our guests and their needs and I’m disappointed that we did not meet your expectations. We are sorry you were not satisfied with the service you received... More 

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