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Comfort Inn

Certificate of Excellence
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175 N Hwy 287, Mansfield, TX 76063
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Choice Privileges Points
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1 room 1 guest
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89 Reviews from our TripAdvisor Community

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Traveler rating
    58
    18
    2
    7
    4
See reviews for
33
13
7
22
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • Any
English first
  • All months
    (89)
  • Mar-May only
    (17)
  • Jun-Aug only
    (25)
  • Sep-Nov only
    (23)
  • Dec-Feb only
    (24)
All months
1 review
5 of 5 stars Reviewed 3 weeks ago

I expected for the hotel to be a disappointment but I was surprised as soon as I walked in. The hotel is very cozy and has a nice look to it. The rooms were comfortable and nice as well. There were no stains or scratches on the walls, it was overall a great night. I loved it. Matter of fact,... More 

Was this review helpful? Yes
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

I dont think i could ever have something bad to say about this hotel or the staff. Every time i stay at this hotel Antonio makes sure i have all i need the staff at this hotel is great they make sure to say hi. Thank you Antonio and staff for always make my stay the best

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Canon City
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 9, 2015

Hard to believe Maria's "disappointed" comments! We were not! We were greeted as Choice Privileges member (which most don't do!), given a complimentary bag of snacks, bottled water, and fast check in service, even though there was a new guy on the desk. Manager very friendly and helpful to me and him. The room was very comfortable and clean and... More 

Was this review helpful? Yes
Antonio V, Front Office Manager at Comfort Inn, responded to this review

Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to... More 

seguin
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed July 4, 2015

Location was great. Starting with staff members, not friendly at all, no one ever greeted us, as we came & left through out our stay, no one ever said Hello , Good morning ,etc. The elevator made so much noise, my grandson was afraid to get in, so we used the stairs, the A C also made a lot of... More 

Was this review helpful? Yes
Antonio V, Front Office Manager at Comfort Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Mansfield. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding the issues on your recent visit. I have shared your feedback with my general manager Chris Patel to ensure we handle these types of situations... More 

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 22, 2015

Clean hotel. Very accommodating, courteous staff. Good location on Hwy 287. Your GPS may lead you to business 287, but that is incorrect. Stayed here before and would stay again. They definitely want to make you happy. The first room that they put us in seem to have a hint of smoke, and they immediately moved us with no quibbles.

Was this review helpful? Yes
Antonio V, Front Office Manager at Comfort Inn, responded to this review

Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to... More 

Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed June 16, 2015

Just like any time i come to this location staff is always great i wish all hotels had this coustomer service Antonio thank you for having a great staff and making all your guest happy every time i stay at this location i feel like i am at home. I will see you guys in about two weeks.

Was this review helpful? Yes
Antonio V, Front Office Manager at Comfort Inn, responded to this review

Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to... More 

1 review
4 of 5 stars Reviewed May 28, 2015

Manager Chris Patel and his staff took care of all our requests during our 3 day stay. He recommended places to eat and things we could do. The hotel was clean and the shrubs and grass were recently cut. I would definitely recommend this hotel. F.G. Cordova

Was this review helpful? Yes
Antonio V, Front Office Manager at Comfort Inn, responded to this review

Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to... More 

Gettysburg, Pennsylvania
Level Contributor
170 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
4 of 5 stars Reviewed May 19, 2015

This hotel is very well-run and the manager, Chris, does an exceptional job. At a lot of hotels you may never see the manager or know who they are, but at this property we saw the manager several times with his staff, at the front desk, etc. - he even helped us carry grocery bags up to our room. (Thank... More 

Was this review helpful? Yes 1
Antonio V, Front Office Manager at Comfort Inn, responded to this review

Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to... More 

Atlanta, Georgia
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 9, 2015

I really enjoyed my trip to Mansfield . Antonio only made my trip/stay even better. He was very accomodating and professional. The room was very neat and clean upon arrival. I cant thank Antonio and his staff enough. Best experience ever!

Was this review helpful? Yes 3
Antonio V, Front Office Manager at Comfort Inn, responded to this review

Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to... More 

Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed April 13, 2015

Thank you guys for making our stay one of the best at a comfort inn, special thanks to Antonio muchas gracias por todo you are great, we hope to see you when we come back. Just one thing y'all should take care of is breakfast person she haves a ugly attitude When you ask for things plus you have to... More 

Was this review helpful? Yes
Antonio V, Front Office Manager at Comfort Inn, responded to this review

Dear Fernando, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking... More 

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