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Hampton Inn & Suites Mansfield

Certificate of Excellence
2.5 of 5
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1640 Highway 287, Mansfield, TX 76063
Hampton Inn & Suites Mansfield
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Ranked #2 of 7 Hotels in Mansfield
Certificate of Excellence
A recent review
4 of 5 stars reviewed 1 week ago
breezyww Midland
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184 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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Midland
Level Contributor
41 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a nice motel to stay at, our only complaint is the beds are too hard. We have an extra firm mattress at home and this was harder. Other than that, our stay was enjoyable. We stayed during July 4th and the local fireworks show had worked with the hotel for a shuttle to take everyone to and from... More 

Was this review helpful? Yes
Steve C, General Manager at Hampton Inn & Suites Mansfield, responded to this review

Dear breezyww, Thank you very much for the kind words about our hotel. I am sorry about the mattress, that is a very difficult need to meet for everyone's different tastes. Thanks again the next time your in Mansfield stop by and say hello. Sincerely, Steve Cotton General Manager. More 

Texas, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

I have always had good luck with the Hamptons Inns across the USA... I said what I would like to say but I need more than 200 characters... I really do enjoy staying at the Hampton Inns and have not really experienced a problem. The beds are awesome...

Review collected in partnership with Hampton

Was this review helpful? Yes
Steve C, General Manager at Hampton Inn & Suites Mansfield, responded to this review

Dear Greg K, Thank you for being a loyal Hampton customer and the nice feedback about the hotel. Next time your in Mansfield come by and say hello. Sincerely, Steve Cotton More 

Colorado
Level Contributor
176 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Found this last minute via the Hilton app and glad I did. It was the lowest priced hilton property in the area. Read previous reviews so requested a room facing the rear of the hotel because of the highway noise, but ended up right by the pool and screaming kids so not sure what's worse. Just kidding....the kids eventually went... More 

Was this review helpful? Yes
Steve C, General Manager at Hampton Inn & Suites Mansfield, responded to this review

Dear BrananMike, Thank you for taking the time to write a trip advisor review. The hotel will be having a renovation at the end of the year that will address many of the issue's. Thanks for the kind words about our staff and hope to see you soon. Steve Cotton General Manager More 

Gainesville, United States
Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

Our experience at the Hampton could not have been better. We were in Mansfield for my brother's funeral this past week. Manager Steve and staff went out of their way to make sure our large family's needs were taken care of and our stay was hassle free. Steve opened the meeting area to us for a family meal after the... More 

Was this review helpful? Yes
Steve C, General Manager at Hampton Inn & Suites Mansfield, responded to this review

Dear Mark K., Thank you very much for the kind words. You guys were great and I really enjoyed working with you during your stressful times. Thanks again and next time your in the area please say hello. Steve Cotton General Manager More 

Bessemer, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

During our one month stay, my employees and I experience no problems. The staff was excellent. Very clean facility. The Front Office Manager, Sue Roush, is as professional and top notch as a person can be. Next time I'm come back through Mansfield, TX will most definitely stay at this hotel.

Review collected in partnership with Hampton

Was this review helpful? Yes
Steve C, General Manager at Hampton Inn & Suites Mansfield, responded to this review

Dear David C, Thank you very much for the kind words about our hotel. Sue is very special and I will pass your comments on to her. Thank again for staying with us. The next time your in town please stop by and say hello. Sincerely, Steve Cotton More 

Dallas, TX
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed June 24, 2015

Stayed 2 nights here with our 2 kids and another family member. The suite provided ample room and was very clean. The beds were extremely comfortable. The staff were friendly and helpful, and the complimentary breakfast was quite good and provided multiple options.

Review collected in partnership with Hampton

Was this review helpful? Yes
Steve C, General Manager at Hampton Inn & Suites Mansfield, responded to this review

Dear livkin, Thank you very much for the nice feedback on our hotel and staff. Your comments mean so much to us. Thanks again and the next time your in the area please stop by and say hello. Sincerely, Steve Cotton More 

Denton, Texas
2 reviews
4 of 5 stars Reviewed June 19, 2015

Everyone was extremely friendly and they went out of their way to accommodate us! I had booked a suite, but at arrival there were none available. The front desk clerk very graciously found us two rooms next doir to each and even broght in a fridge for us. The only problem was my daughter left her bag with a pillow... More 

Was this review helpful? Yes
Steve C, General Manager at Hampton Inn & Suites Mansfield, responded to this review

Dear Txlibrarian, Thank you very much for the kind words about our front desk staff. I looked for your lost and found items and could not find your Beads. I am very sorry about this and hope they have been found. Thank you very much for staying with us and next time your in the area stop by and say... More 

Discovery Bay, United States
1 review
5 of 5 stars Reviewed June 16, 2015

Clean hotel right of the interstate. A friendly and positive staff. Internet was good. Nice breakfast each morning with lots of options. People were enjoying the pool and the work out room. Hey ... Its a Hampton and they know what they are doing.

Review collected in partnership with Hampton

Was this review helpful? Yes
Steve C, General Manager at Hampton Inn & Suites Mansfield, responded to this review

Dear Steven, Thank you very much for the kind words about our hotel. We strive to be clean and friendly and it sounds like we met these needs. Thank you for taking the time to fill out the TripAdvisor survey. Sincerely, Steve Cotton General Manager More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 12, 2015 via mobile

Clean comfortable well run, friendly staff. The best place to stay in Mansfield. You can walk to a few resturants.if you are there in the summer, avoid the room facing the pool, as it can get a bit noisy from the kids playing

Was this review helpful? Yes
Steve C, General Manager at Hampton Inn & Suites Mansfield, responded to this review

Dear tbert1, Thank you very much for the kind feedback about our hotel. I tell my staff if we can be clean and friendly they are doing their jobs. Thanks again, Steve Cotton General Manager More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 10, 2015

House keeping apparently was under staffed for the amount of people they booked. Room was clean just two hours after check in time. Front desk attendants weren't too interested in being available and making contact with us or helping with solutions. Expected refrigerator in room but wasn't one. Was not made aware that you could ask for one. Family member... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Steve C, General Manager at Hampton Inn & Suites Mansfield, responded to this review

Dear R6139ZRsusanb, I am very sorry about the issues you had at our hotel. We are working on the Housekeeping issue had a couple of girls call in sick that weekend. The next time your in Mansfield give me a call and let me try to make it up to you. Sincerely, Steve Cotton More 

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