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Fairfield Inn & Suites by Marriott Dallas Mansfield

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1480 US Hwy 287 N, Mansfield, TX 76063
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Fairfield Inn & Suites by Marriott Dallas Mansfield
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63 Reviews from our TripAdvisor Community

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Austin, Texas
Level Contributor
94 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

I stayed here 2 weekends in a row to attend business meetings in the area. I did not sleep well because thd mattresses are very hard (not firm, really really hard). The autoclosers in the room doors cause a LOT of noisy door slamming day and night. The room cleaning staff had loud group discussions in the hall and were... More 

Helpful?
Thank KarenFromTexas
1 review
2 of 5 stars Reviewed December 29, 2015 via mobile

Don't come here expecting to get any kind of breakfast buffet. It's not due to lack of variety. But you do have to have food on your buffet in order to eat. I went down about 9 o'clock and there was no breakfast meats or bagels. The coffee was out and the lines were long waiting for more. I walked... More 

Helpful?
Thank Chris R
Stasi W, Manager at Fairfield Inn & Suites by Marriott Dallas Mansfield, responded to this review

I would like to thank you for taking the time to offer your feedback as it allows us the opportunity to continue to keep improving. We are sorry to hear of the troubles you experienced during your stay with us concerning our breakfast. This is not in the normal for us and will be sure to investigate the problems that... More 

Houston, Texas
1 review
2 of 5 stars Reviewed November 20, 2015

This facility has yet to refund the amount they overbilled me for a three night stay. I've had to make countless phone calls to have them remove charges assessed to me erroneously since I paid in cash; horrible experience! I have yet to have my money returned.

Helpful?
Thank Jeanne H
Cancun, Mexico
Level Contributor
72 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
1 of 5 stars Reviewed November 14, 2015

I reserved a king size room on a high floor, away from the elevator and highway as defined in my profile and on the request. I received confirmation that the king size room was reserved with late check in guarantee. I have stayed at this hotel many times so I know how noisy the highway side can be. I received... More 

Helpful?
Thank 336tracyh
Lake Jackson, Texas
Level Contributor
140 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed October 28, 2015

The Fairfield was a good hotel, and about what I expected from the brand and price point. Rooms were clean and comfortable, and wifi was easy to deal with. The breakfast was good, with hot and fresh options. The location isn't a walking distance to much of anything, but if you have a car, it's a short drive to an... More 

Helpful?
Thank Sondra G
Kansas City, Kansas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed October 4, 2015

I've stayed at this hotel for close to 100 nights over the past 4 years and the people at the front desk have always been very nice. The rooms are always clean and I've always enjoyed my stay there. If only they had installed their shower doors correctly.

Helpful?
Thank Scott N
Joplin, Missouri
Level Contributor
84 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed September 21, 2015

I spent one night so I could do business in Mansfield. I arrived after midnight and was greeted by a friendly face with my room key ready to go. The water was instantly hot in the shower and the bed was comfortable. Breakfast the next morning included oatmeal, bacon, eggs, and cereal. Hot items were hot and kept fresh. Checkout... More 

Helpful?
Thank 200nightsontheroad
Colorado
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed July 31, 2015 via mobile

I stayed at Marriott hotels worldwide but never a Fairfield Inn prior to Mansfield TX. It was a most comfortable stay for our family. The staff was accommodating, the pool clean with plenty of towels, room was large enough for a comfortable night's sleep. I am looking forward to the breakfast just down the hallway as I am still lounging... More 

Helpful?
1 Thank mesadaisy
Stasi W, General Manager at Fairfield Inn & Suites by Marriott Dallas Mansfield, responded to this review

Thank you for sharing your experience at the Fairfield Inn & Suites Dallas Mansfield. As a valued customer we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Thank you again for your time and come visit us... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 29, 2015 via mobile

This was a clean hotel. The rooms were nice and comfortable! The staff was very welcoming and helpful! Breakfast was good and plenty of choices to choose from! I recommend it if your in Mansfield. Internet available with printer. Pool and workroom also at hotel! Both were clean and ready to use. Best part of the hotel was the friendly... More 

Helpful?
1 Thank Brenda J
Birmingham, AL
Level Contributor
29 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed July 8, 2015

The room was OK, but I was not impressed, I expected more. The shower had what appeared to be mold, but I did not get down to see if it would come off. The counter top in the bath was marked up badly by something another guest had spilled, perhaps nail polish remover, I thought it was bad enough that... More 

Helpful?
Thank greenbulletblues
Stasi W, General Manager at Fairfield Inn & Suites by Marriott Dallas Mansfield, responded to this review

Dear Guest, Thank you for taking the time to complete our guest satisfaction survey about your most recent stay. I am sorry to hear that your stay here with us was not up to your- or -our satisfaction. I do understand how frustrating this must have been for you and again my sincere apology. I have shared your comments with... More 

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