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Comfort Suites Mabank

2.5 of 5 198 & Highway 175, Mabank, TX 75147
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25 Reviews 4 of 5 stars
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Comfort Suites Mabank
  • Overview
  • Reviews (25)
  • Photos (11)
  • Amenities
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  • Room tips (5)
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25 people have reviewed this hotel

Traveler rating
    14
    6
    1
    3
    1
See reviews for
9
4
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3
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • German first
  • Any
English first
Mesquite, Texas
Contributor
12 reviews 12 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I was very surprised to find such a nice hotel room in this part of Texas. I was expecting more of a Motel 6 kind of room and got a clean, spacious comfortable room. I have to say that it was a bit pricey as it cost about the same as a 4 star hotel in Barcelona, Spain, but I... More

Was this review helpful? Yes
GM_Christine, General Manager at Comfort Suites Mabank, responded to this review

I'm so glad that you were pleased with your saty here at the Comfort Suites in Mabank Tx. We strive to make our hotel a home away from home. Hope you will visit with us again in the near future. More

Dallas
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed July 22, 2014

I reserved 11 rooms for a weekend retreat at this hotel. I considered it a plus that it was away from the city center. The location would allow us to focus on the tasks we needed to cover. The manager, Christine, was easy to work with. The staff, especially, Aleia(sp), were top notch. They were helpful from the time I... More

Was this review helpful? Yes 1
GM_Christine, Front Office Manager at Comfort Suites Mabank, responded to this review

Thank you for taking the time to share your experience with others. I will be sure to share your kind words with our entire team. It was our pleasure to have you and your group stay with us. I feel like we got to know each other a little over the phone with our calls back and forth planning your... More

Jacksonville, Texas
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 14, 2014

I had bugs in my room. There are hundreds of birds swarming the front of the hotel during the day. No cell phone service with Verizon. The internet is horrible. Nothing in the hotel worked correctly. The front desk people couldn't answer any question about the hotel, except the girl in the morning during the week. She has been the... More

Was this review helpful? Yes
GM_Christine, General Manager at Comfort Suites Mabank, responded to this review

Thank you for sharing your feeback regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations during your stay. We understand that a quality internet connection is very important to our guests. We are currently working with our internet provider to upgrade our equipment allowing us... More

San Antonio, Texas
1 review
5 of 5 stars Reviewed May 28, 2014 via mobile

This hotel has a very friendly staff and the rooms are beautiful! Wouldn't stay anywhere else.Stayed for the weekend loved it! :-)The pool was clean and even made use of the exercise room.I also enjoyed the breakfast they offer. Saved us from having to spend eating out.

Was this review helpful? Yes
GM_Christine, General Manager at Comfort Suites Mabank, responded to this review

Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We are glad to know that you were able to take advantage of our indoor pool and hot tub. We take pride in our hotel... More

Mesquite, Texas
Top Contributor
57 reviews 57 reviews
11 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed May 24, 2014

The hotel itself was very nice, the rooms were great and bed so comfortable. The staff was so helpful and accommodating in every respect. We had a wedding party staying there and they we so nice. The pool area was clean and nice and the breakfast was very good.

Was this review helpful? Yes 2
GM_Christine, General Manager at Comfort Suites Mabank, responded to this review

Hello, We appreciate you for taking the time to review our hotel on Trip Advisor. Thank you for your kind words about our hotel and staff. Your positive view of our hotel provides encouragement to our staff to continue providing the best service to all of our guests. It was our pleasure to provide accommodations for you and your family... More

Dallas, Texas
Senior Contributor
35 reviews 35 reviews
21 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed May 14, 2014

Arrived at the hotel fairly late on a Friday night. Greeted by a very nice desk lady, who acknowledged us as being reward customers. The first room she gave us was on the 2nd floor. I asked how many floors the hotel had, and she said 3. I asked to be moved to the top to avoid any potential for... More

Was this review helpful? Yes 1
GM_Christine, General Manager at Comfort Suites Mabank, responded to this review

Thank you for your review of your recent stay with us at the Comfort Suites in Mabank, Texas. We appreciate your attention to detail and kind words about our staff. Our goal is to provide the best possible experience for our guests. We would never want to send you and your family out for an early morning without some breakfast!... More

1 review
2 of 5 stars Reviewed April 21, 2014

We stayed 4-19-14. The pool was about 55-60 degrees. The hot tub had so much chlorine in it when running the pumps everyone in it was coughing and their eyes were burning so the pumps were turned back off. when we said something to the front desk clerk he said he couldn't do anything to change it, It was out... More

Was this review helpful? Yes
GM_Christine, General Manager at Comfort Suites Mabank, responded to this review

Hello and thank you for your on-line feedback about your recent stay with us at the Comfort Suites in Mabank, Texas. We value your input and will use it to improve the quality of stay for all of our guests in the future. I see that you were not able to fully enjoy our indoor pool due to the cool... More

Amarillo, Texas
Top Contributor
88 reviews 88 reviews
15 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed June 10, 2013

Wonderful place to stay. The room was HUGE! Beds very comfortable, as well as the pillows. Breakfast was very good both mornings. Scrambled eggs and bacon one day, biscuits and gravy and sausage another, along with all the juices, fruits, cereals as well. Very friendly staff. Highly recommend.

Was this review helpful? Yes 2
Missouri City, Texas
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed January 2, 2013 via mobile

Biggest plus-this is a quiet hotel. Therooms are spacious. There is at microwave, fridge, and a sofa. Negatives - dead silverfish in the bathroom, toilet seat obviously dirty. I cleaned it. Bring your own pillow if you can. Their pillows are tiny squares. Breakfast had many choices.

Was this review helpful? Yes
Sheffield, United Kingdom
Top Contributor
63 reviews 63 reviews
46 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed October 13, 2012

I stayed in room 211. I'd recommend it. This place is huge. But its Texas & everything is. It's a fair walk to anything that's food / drink at night. The looby of the hotel is impressive with extra-large USA and TEXAN flags on display. The massive rooms are clean & comfortable. Slightly more pricey than others - at $92.66... More

Was this review helpful? Yes 2
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Additional Information about Comfort Suites Mabank

Address: 198 & Highway 175, Mabank, TX 75147
Phone Number:
Location: United States > Texas > Mabank
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites Mabank 2.5*
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Amenities

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70

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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