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All 12 Lufkin hotels

Courtyard by Marriott Lufkin

3.0 of 5 Hotel   |   2130 South 1st Street, Lufkin, TX 75901
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85%
Ranked #2 of 12 Hotels in Lufkin
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 weeks ago
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99 reviews from our community

Traveler rating
    60
    23
    8
    4
    4
See reviews for
21
10
12
50
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
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English first
1 review
4 of 5 stars Reviewed 2 weeks ago

I've stayed here several times as we have family in Lufkin and I'm a Marriott rewards member. The location is great, staff is professional. It's comfortable and clean. My only complaint after my stay this past weekend (8/29-8/31) was they charged my card twice for incidentals only as I was staying on my rewards points. I have 2 pending charges,... More

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Dallas, TX
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I do not like writing bad reviews but there are times when it must be done, so here goes: My husband and I stayed at the Courtyard By Marriott in Lufkin TX for one night on 8/30/2014. Our stay at this hotel was not a very pleasant one! We arrived at 1:30 PM and were told that our room was... More

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CourtyardLufkin, General Manager at Courtyard by Marriott Lufkin, responded to this review

What a horrible experience. I can certainly understand your frustration. I would love to speak to you in person regarding your stay. While I can not make the negative experience go away, I can certainly review the shift and discuss the issues you had with coaching and counseling of the employees involved. If you would like to discuss this with... More

Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Just stayed a single night..but that bed!! We were tired anyway..but the super comfortable Mattress put us out like a light..staff were very friendly..over all, not a single complaint..and that is RARE ..lol

Was this review helpful? Yes 1
CourtyardLufkin, General Manager at Courtyard by Marriott Lufkin, responded to this review

Thank you so much for your response. We are glad you got the well-deserved rest you needed. We look forward to seeing you soon. More

1 review
5 of 5 stars Reviewed 5 weeks ago

I travel frequently and stay at this hotel two days per week. The staff within this facility couldn't be better! They consistently go above and beyond to make every stay a great experience. I've stayed at several Marriott's, but this one is by far the very best. Chad

Was this review helpful? Yes
CourtyardLufkin, General Manager at Courtyard by Marriott Lufkin, responded to this review

Than you so much for the great review Chad. We always love seeing you. Please don't every hesitate to let us know if you need anything. More

Woodstock, Virginia
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 5 weeks ago

I stayed here for 15 days in June/July of this year. I loved it. The staff was friendly and very helpful. The rooms clean. They were going through some remodeling, but, it was unobtrusive. It was so nice in fact that I have to go back for another visit in September, and will be staying here again. Thanks for a... More

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CourtyardLufkin, General Manager at Courtyard by Marriott Lufkin, responded to this review

HI Chris. We are so glad you enjoyed your stay. We look forward to your upcoming visit. More

Houston, Texas
Top Contributor
50 reviews 50 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed July 2, 2014

Ive stayed at multiple Courtyards...This one was equally as nice and trendy although it wasnt as well kept as some of the other ones. I love the bistro thats on site and the Touchscreen TV that allows you to find nearby attractions and restaurants in the lobby

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CourtyardLufkin, General Manager at Courtyard by Marriott Lufkin, responded to this review

Thank you so much for your review. We were one of the first Courtyards to open with the new Marriott Courtyard concept. I am so glad you enjoyed the style and added touches. We look forward to seeing you soon. More

Winnsboro, Texas, United States
Senior Reviewer
6 reviews 6 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed June 15, 2014

This is a very comfortable and friendly hotel. The bed was so comfortable and staff very helpful. Enjoyed the Bistro in the lobby for breakfast. I would definitely stay here again. One negative was the room carpet needed cleaning.

Was this review helpful? Yes
CourtyardLufkin, Manager at Courtyard by Marriott Lufkin, responded to this review

Good Afternoon and thank you so much for you comments. We truly appreciate all feedback we receive from our guests. While our maintenance team does a preventative maintenance on all rooms, it looks like the carpet was over-looked in your room. I apologize for that inconvenience. I have instructed my Housekeeping supervisor to review all carpets this week and make... More

Houston, Texas
Top Contributor
160 reviews 160 reviews
27 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed May 17, 2014

New and it shows. The rooms are very nice - large, clean, well-appointed. The staff needs some work. They were overwhelmed by a large group checking in then again the next morning at breakfast. They are trying a quick meal concept for breakfast and it was a disaster. Unless you have plenty of time (30 minutes) to wait for a... More

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CourtyardLufkin, General Manager at Courtyard by Marriott Lufkin, responded to this review

Thanks so much for the comments. Based on the timeframe you mentioned, I would venture to say you were in during an annual church conference event. These are always big days for us as the groups all check in at once at we work hard to get everyone into their rooms in a timely manner. We are working on our... More

NM
Senior Contributor
22 reviews 22 reviews
17 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed April 10, 2014

I stayed here with my 3 granddaughters in Dec of 2013. We were celebrating a birthday. The housekeeping staff saw our balloons and left little treats (mirrors etc) for the birthday girl. That was so sweet and thoughtful. The indoor pool was a little cool and we asked if they could turn up the heat and they did immediately. Over... More

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CourtyardLufkin, General Manager at Courtyard by Marriott Lufkin, responded to this review

I am so glad we were able to put some personal touches to your granddaughter's birthday. It is always fun for us to get involved and make sure each moment is special. We look forward to seeing you soon! More

Hallettsville, Texas
Top Contributor
56 reviews 56 reviews
14 hotel reviews
87 helpful votes 87 helpful votes
5 of 5 stars Reviewed March 13, 2014

I've stayed at all the other good hotels in Lufkin, and this was the first time I've stayed here. Upon check-in, the whole staff was friendly and outgoing. The lobby area had been updated and remodeled, with a bar area and available food for breakfast and dinner. The whole hotel was very nicely maintained and up-to-date. The room has some... More

Was this review helpful? Yes 3
CourtyardLufkin, General Manager at Courtyard by Marriott Lufkin, responded to this review

Hi and thank you so much for the great review. I am glad my staff were able to put some personal touches to your stay. We look forward to seeing you soon. More

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Additional Information about Courtyard by Marriott Lufkin

Address: 2130 South 1st Street, Lufkin, TX 75901
Location: United States > Texas > Lufkin
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Lufkin 3*
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Also Known As:
Courtyard By Marriott Lufkin Hotel Lufkin

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