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Courtyard by Marriott Lufkin

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2130 South 1st Street, Lufkin, TX 75901
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1 room 1 adult
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Courtyard by Marriott Lufkin
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148 Reviews from our TripAdvisor Community

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Kansas city
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago via mobile

This hotel has really gone downhill over the last year. The staff is very friendly and that is a good thing, but the hotel has not been kept up well as far as Marriott standards. Gym ceiling is stained as looks as though it could fall down any moment. The AC in room didn't work and the temp was 77.... More 

Helpful?
Thank Raavage729
CourtyardLufkin, General Manager at Courtyard by Marriott Lufkin, responded to this review

Thank you for taking the time to complete a review in regards to your recent stay at the Courtyard Lufkin. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology. We have shared your feedback with the appropriate hotel team... More 

2 reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

The entire staff is very friendly and accommodating with every request. Stayed for a few nights at this property and was highly impressed with their hospitality! Front desk to the cleaning staff were very good! The bistro staff went above and beyond to make sure you are taken care of!

Helpful?
Thank Jeremy C
Houston, Texas
Level Contributor
3 reviews
3 of 5 stars Reviewed 4 weeks ago via mobile

We stayed at this hotel while traveling for a swim meet. Great location. Conveniently located, just 3-7 minutes from anywhere we needed to go. Called down for some shampoo as we only jad conditioner in our room. Attendant said they were out. I asked if they had some.in the market as I was willing to buy it. The answer was... More 

Helpful?
Thank McKMalone
CourtyardLufkin, General Manager at Courtyard by Marriott Lufkin, responded to this review

Dear McKMalone, Thank you for taking the time to share your thoughts and comments about your stay with us. We are glad that you found our staff to be very friendly and our location to be great. However, we regret that your overall experience was not 100% satisfactory. We would also like to apologize for any shortcomings in the availability... More 

Level Contributor
3 reviews
1 of 5 stars Reviewed December 31, 2015 via mobile

Hotel is great. ... Hotel staff is great. ...TV Channels should be better. Starbucks breakfast terrible....Breakfast for two mornings so far has not been good. .. Cold eggs, cold toast, I couldn't swallow the bacon, hot potatoes..Staff at Starbucks is lazy. They don't pick up dirty plates from table. It's like they waited till the morning close then the front... More 

Helpful?
Thank Debbie M
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed December 23, 2015 via mobile

Nice newer hotel in convenient location for the area. Waiting to hear back from Lufkin hotel and from Marriott Customer service on the return of clothing item left in the room? Hopefully it's returned or compensated for, then we had a very nice stay....? Otherwise,a very sour note on which to end our trip. "On hold" til then...

Helpful?
Thank TwoTerriers2010
Level Contributor
162 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed December 3, 2015

Nice enough service.......room furniture filthy! Having said that as a Gold Elite customer I always ask for the top floor away from traffic...... I guess his Courtyard did not care as I got a lower floor. Again, the hotel is ok.....not new not really old but the furniture is filthy! A several channels of TV not working.

Helpful?
Thank Reford B
CourtyardLufkin, General Manager at Courtyard by Marriott Lufkin, responded to this review

Thank you for your feedback regarding your stay! We are deeply disappointed to hear that you encountered issues during your stay and it was not up to the expectations that you can expect from a Courtyard or Marriott brand hotel. Please know that your comments were addressed with our team members. Should you wish to discuss your stay further, please... More 

Mooresville, North Carolina
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed December 2, 2015 via mobile

We stayed here a couple nights while visiting family for Thanksgiving. The hotel and our room was clean, organized and comfortable. They had a bar which we liked. The only negative was the breakfast. It was really overpriced for what you got. We could've got better food for the same price at a restaurant. Other than that, nice place.

Helpful?
Thank saramenz
west palm beach
Level Contributor
86 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed November 15, 2015

I lived here a month as we were relocating here for a job. It is the only hotel with a bistro and a place to get a drink in the whole town. Remember this was a dry county until a few years ago. So if you want to get anything besides wine and beer you should bring your own. Nearest... More 

Helpful?
Thank luvtotravel1234
Madison, Mississippi
Level Contributor
158 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
4 of 5 stars Reviewed October 15, 2015 via mobile

The room was very comfortable. Great bed and shower. Was also very clean. TV channels were very limited and hard to follow. 8.4, 8.1, 50.1, wt. did not eat in the bistro. I am used to free breakfast and if I am going to have to pay there was an Ibop and Cracker Barrel nearby. Overall a nice facility.

Helpful?
Thank AllOver1
Columbus, Georgia
1 review
5 of 5 stars Reviewed September 29, 2015 via mobile

Always a warm welcome. Staffing is always courteous and willing to help to the most of their capabilities to make your stay like home. The hospitality of the Bistro team for breakfast and dining is also great. They keep a very relaxing atmosphere.

Helpful?
Thank John P
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