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Courtyard by Marriott Lufkin

#3 of 12 Hotels in Lufkin
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2130 South 1st Street, Lufkin, TX 75901
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Courtyard by Marriott Lufkin
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Courtyard by Marriott Lufkin
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Courtyard by Marriott Lufkin
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119 reviews from our community

Traveler rating
    66
    30
    12
    6
    5
See reviews for
26
14
13
55
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
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    (18)
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Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

We stayed here for a couples night and were pleasantly surprised. The fire pit out back was a great addition even though we got swarmed by women who were in town for a Pentecostal Convention and ended up having to go back inside. It was very loud downstairs because of the large amount of people running around (even though it... More 

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Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Decent Hotel in this somewhat "hotel challenged" town. Nice lobby bar/cafe. Small gym. Room was ok but not cleaned to standards. Toilet had not been cleaned thoroughly. The carpet in one area needed a good cleaning. All in all,,it was adequate. We will come back. Frankly, there aren't many wonderful choices in Lufkin.

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CourtyardLufkin, General Manager at Courtyard by Marriott Lufkin, responded to this review

Thank you for your feedback. Our goal is to always exceed guest expectations. We will use your comments to improve our service going forward. Looking forward to seeing you the next time you are in Lufkin! More 

Texas
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The only reason I chose this hotel was because I have stayed at a residence inn by Marriott and decided to check this Courtyard out. I stayed 3 nights. The second night I pulled the comforter off the bed and found a HORRIBLE nasty spot in the end that was at the head of the bed. Fortunately I had done... More 

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CourtyardLufkin, General Manager at Courtyard by Marriott Lufkin, responded to this review

Thank you for your review. We value all guest feedback, positive or negative, as it offers us an opportunity to improve. I'm sorry to hear that you were not impressed with your stay. Our goal is ensure excellence in guest satisfaction and we will use your feedback to improve our property as a whole, moving forward. More 

League City, Texas
Top Contributor
111 reviews 111 reviews
13 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I stayed here for the first time about a week ago. The place is clean. The staff was friendly but not exceptional. I stay here simply because I'm a Marriott Rewards member. The location is convenient for local restaurants. The mattress in my room didn't seem to have the same quality as other hotels but I was exhausted so I... More 

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CourtyardLufkin, Manager at Courtyard by Marriott Lufkin, responded to this review

Thank you for your review. We appreciate feedback, positive or negative, as it helps us continue to grow. We have received mixed reviews on the comfort level of our bed. Some of our guests love them and some do not. We will submit your review to Marriott to improve our guest experience moving forward. More 

San Antonio
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

When we checked in we were told that they had up graded out room, which was nice. Staff was very friendly.decor was great and all areas of hotel and room were clean and well maintained(is a new hotel) Near restaurants and shopping. It is near express way but is very quite and it has only one way to get in... More 

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Huntsville, Texas
Top Contributor
137 reviews 137 reviews
41 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed March 1, 2015

I had more bad feelings than good about my stay here. First, the bed was too firm for me. Second, as a Marriott Platinum Elite member, I'm usually greeted with some level of appreciation--didn't get that here. Third, if you read my other reviews, you will see that each Courtyard I review, I grumble about the change to the Bistro... More 

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CourtyardLufkin, General Manager at Courtyard by Marriott Lufkin, responded to this review

Thank you so much for your response to your stay. I am sorry that it did not meet your standards 100%. As a valued Elite Member, you should definitely have been greeted with gusto and appreciation. I am sorry that this was not what you experienced. We will be reviewing the process in our Bistro in regards to the Elite... More 

Senior Contributor
42 reviews 42 reviews
25 hotel reviews
66 helpful votes 66 helpful votes
5 of 5 stars Reviewed March 1, 2015

Hotel is in a great location near more hotels and major highway intersections. There are a number of dining choices in the area. Hotel was clean and the staff were accommodating. Breakfast area was large and comfortable. This seemed to be one of the best options for accommodations in Lufkin. Even though it is located on a busy highway I... More 

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Dallas, Texas
Top Contributor
54 reviews 54 reviews
11 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed February 16, 2015

This hotel is clean, has nice service, and probably the best in Lufkin. It was a little scary that many cars got broken into the night we stayed, but the hotel is in a fairly good location. We were able to easily navigate to nearby restaurants and other travel destinations within Lufkin. I would recommend staying here if in the... More 

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CourtyardLufkin, General Manager at Courtyard by Marriott Lufkin, responded to this review

Thank you so much for your comments. While we did have a day over December that vehicles were broken into, this affected three other hotels in the Lufkin area. With our surveillance cameras, we were able to assist the police in a firm description of the vehicle and the person involved. We are glad you enjoyed your visit and look... More 

Nacogdoches, Texas
Contributor
12 reviews 12 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 7, 2015

This past weekend we stayed at the Marriott in Lufkin Texas for my sons wedding. The front desk clerk was very nice and check in was quick and painless. Twice I put my room key beside my cell phone and had to ask the desk clerk to reprogram the card. He was very nice and did not roll his eyes.... More 

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Bedfordshire, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed January 5, 2015

Upon arriving at the hotel we were greeted by an empty front desk which set the tone for the rest of our two night stay. Once manned the check in process was efficient enough and we were happy to find a smart looking hotel. Our room on the third floor was a nice size but not particularly as clean as... More 

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CourtyardLufkin, General Manager at Courtyard by Marriott Lufkin, responded to this review

Hello! Thank you so much for your detailed response. I am always glad to see a response with this much detail, whether positive or negative, as it allows us to see what we are doing right and see what we need to work on. I am glad that you enjoyed the pool and wifi; however, I am very disappointed to... More 

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