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Courtyard by Marriott Lufkin

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2130 South 1st Street, Lufkin, TX 75901
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Courtyard by Marriott Lufkin
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Courtyard by Marriott Lufkin
Courtyard by Marriott Lufkin
Courtyard by Marriott Lufkin
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128 reviews from our community

Traveler rating
    69
    32
    14
    7
    6
See reviews for
28
16
13
59
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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    (27)
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    (25)
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1 review
1 of 5 stars Reviewed 2 days ago NEW

I made a reservation for the Lufkin, TX location a month prior to my arrival by phone. I was told over the phone that my reservation would not be canceled or altered unless I personally called and made any changes myself. I informed the rep I maybe late after the check in time and was assured it would not be... More 

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CourtyardLufkin, General Manager at Courtyard by Marriott Lufkin, responded to this review

Thank you for your feedback. Our goal is to provide excellence in customer service. We would like to discuss this matter with you personally. You can contact us at 936-632-0777. Please ask for Alyssa Jordan. More 

Louisiana
Top Contributor
245 reviews 245 reviews
73 hotel reviews
150 helpful votes 150 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I've stayed at this property several times and feel it is one of the best COURTYARD by Marriott properties that I've stayed. Relatively new, it is very clean. The exercise room is well-equipped and the Bistro is excellent. The hotel staff has always been helpful and friendly. It is located just off the "loop" and Hwy 59, so be sure... More 

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2 reviews
4 of 5 stars Reviewed 5 days ago NEW

This was a very nice hotel. The staff were very warm and welcoming. Jeremy who worked the late shift was especially helpful when I left my charger at home for my cell phone. The only hiccups I had was the bartender couldn't make a tequila sunrise accurately, but what she concocted was very tasty! 😊 The hotel was clean and... More 

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Portland
Top Contributor
87 reviews 87 reviews
34 hotel reviews
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed 1 week ago

Checked into this hotel late in the evening. I was here for business, so I was hoping for a clean restful room. There was trash in the waste can next to the desk, open bottles of shampoo and conditioner in the shower along with some long black hairs (gross). Since it was almost midnight I was too tired to complain... More 

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CourtyardLufkin, Manager at Courtyard by Marriott Lufkin, responded to this review

Thank you for taking the time to review our hotel! We are very happy to hear about your comments regarding the staff service! We are going to look into the issues you had with cleanliness in your room. Our hotel prides itself on excellence in guest satisfaction. Thank you again for the review and we hope to have you back... More 

Southern States
Senior Contributor
46 reviews 46 reviews
38 hotel reviews
67 helpful votes 67 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here one night as we were traveling from Central Texas to Louisiana for a graduation ceremony. Would definitely recommend this property. Great location, rooms are clean and comfortable with microwaves and refrigerators. Didn't get to use the pool as it was closed for cleaning. Exceptionally friendly staff.

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CourtyardLufkin, Manager at Courtyard by Marriott Lufkin, responded to this review

Thank you for the positive feedback. We are so happy you enjoyed your stay. Congratulations to the graduate! We look forward to seeing you in the future! More 

Zurich, Switzerland
Top Contributor
159 reviews 159 reviews
33 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here during a trip to Galveston. Just one night but we were surprised. We did not expect too much but this is really a nice hotel. Clean, modern, stylish. The people are friendly and the room is large enough. Everything is working, well maintained. We also expected the hotel would be a bit noisy (Street) but this was... More 

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CourtyardLufkin, Manager at Courtyard by Marriott Lufkin, responded to this review

Thank you for the positive feedback. I am pleased to read that you had a delightful stay at the Courtyard Lufkin recently! We look forward to seeing you in the future! More 

Bloomington, Illinois, United States
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I am a Marriott Gold Elite member and asked for a complimentary room upgrade upon check-in. They explained that it was impossible. I had stayed at this hotel three days prior and was given one, with no problem. They got the manager who explained to me that only platinum members got free upgrades and that they were a franchise and... More 

Was this review helpful? Yes 2
CourtyardLufkin, General Manager at Courtyard by Marriott Lufkin, responded to this review

Thank you for your response Suzanne. Comments, both good and bad, let us know where we are succeeding and where we need to improve. Please accept our sincere apology for your experience during your stay. More 

San Antonio, Texas
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 21, 2015

I stayed at Court Yard Lufkin TX. due to the Marriott trademark, and it was the right choice. The staff and rooms were all at high standards. THe rooms were very clean, I'll definitely return to this location.

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Houston, Texas
Senior Contributor
44 reviews 44 reviews
29 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed April 21, 2015

This Courtyard is very clean. I stayed here on business for 1 night. The staff was courteous. Check in was fine. Check out was very easy. Not so much toiletries in the bathroom. It took a long time to get the breakfast.The location is very central near most restaurants. I will stay there again if I am in Lufkin.

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CourtyardLufkin, General Manager at Courtyard by Marriott Lufkin, responded to this review

Thank you for your feedback. We will use your comments to improve upon our speed of service moving forward. More 

Lufkin, Texas
Senior Contributor
42 reviews 42 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed April 17, 2015

We stayed here for a couples night and were pleasantly surprised. The fire pit out back was a great addition even though we got swarmed by women who were in town for a Pentecostal Convention and ended up having to go back inside. It was very loud downstairs because of the large amount of people running around (even though it... More 

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