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BEST WESTERN PLUS Crown Colony Inn & Suites

#1 of 13 Hotels in Lufkin
Certificate of Excellence
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3211 South 1st Street, Lufkin, TX 75901
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BEST WESTERN PLUS Crown Colony Inn & Suites
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151 Reviews from our TripAdvisor Community

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Traveler rating
    104
    41
    4
    1
    1
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46
30
11
54
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Island
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I usually stay at La Quinta during my business visits, but the LQ in Lufkin was so disappointing that I had to consider another option. This was my first time at any Best Western and I was pleasantly surprised. The building is relatively new and everything is clean. it is only a little off set from the highway but you... More 

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1 review
5 of 5 stars Reviewed 2 weeks ago

We had a good experience at this Best Western. There were at least a dozen rooms in our party and no one had any complaints. They are requiring me to type in 200 characters so here you go, this is nonsense and I really resent having to make up some bull crap to fill the requirement.

Review collected in partnership with Best Western

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Level Contributor
36 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The rooms were very clean, the staff very friendly and the beds were extremely comfortable after a long day. A big bonus was the pet friendly atmosphere. The breakfast selection was actually surprisingly large and we loved the texas shaped waffles!

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helmhotelsgroup, Owner at BEST WESTERN PLUS Crown Colony Inn & Suites, responded to this review

Thanks you for your review. We have an amazing team here....from housekeeping, to front desk, to breakfast, to maintenance.....they all do a great job. Thanks for your business. Kevin R. Jones co-owner/operator Best Western PLUS Crown Colony Inn & Suites - Lufkin, Tx. More 

Puerto Vallarta, Mexico
Level Contributor
229 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is a hotel next to the Crown Colony golf course. The staff is very friendly and helpful. The day we arrived the TV was not working so they moved us to a handy aped room. Then they got it fixed. The Internet was very slow but it worked. Good parking spaces and clean rooms. Short on towels.

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Tyler, TX, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

I am a minister and stay at this hotel probably about 12-20 times a year. It is very family friend, clean, and the staff is over the top! The facility is excellent, but the staff make it the best hotel in Lufkin.

Review collected in partnership with Best Western

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helmhotelsgroup, Owner at BEST WESTERN PLUS Crown Colony Inn & Suites, responded to this review

Staying here 12-20 times a year is great to hear. I really appreciate our regulars. Thanks for your comments regarding our staff, they are incredible! Kevin Jones Owner/Operator Best Western PLUS Crown Colony Inn & Suites - Lufkin, TX. More 

Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This property is A+++. The staff is responsive, courteous, understanding and accommodating. All the amenities are above par and I've never experienced an issue with anything during my trips to this property.

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helmhotelsgroup, General Manager at BEST WESTERN PLUS Crown Colony Inn & Suites, responded to this review

Patrick: What a great review. You are correct.....I have a great staff. I really enjoy hearing from a regular. I really appreciate your business. Kevin R. Jones co-owner/operator More 

San Antonio, United States
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed June 19, 2015

Have stayed at other Best Westerns and so when we needed a place to stay in Lufkin, saw that there was a Best Western Plus. They have AARP discount too. I need a stable Internet connection to do work while on the road and their Internet at this location was very fast and stable. We had King suite w/Sofa sleeper... More 

Review collected in partnership with Best Western

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North Richland Hills, Texas
Level Contributor
29 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed June 18, 2015

When we travel to Lufkin for business or pleasure we always try to stay at this Best Western. The hotel staff is the best of any place we have stayed at. The rooms are large, comfortable and well stocked. The only area that could be improved on is the breakfast area which is rather small.

Review collected in partnership with Best Western

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Lufkin, United States
1 review
5 of 5 stars Reviewed June 15, 2015

You have many choices in Lufkin and we have stayed in several other hotels, this was one of the best. The rooms and lobby were for comfortable and as we were meeting family and socializing this added to our stay.

Review collected in partnership with Best Western

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Longview
1 review
5 of 5 stars Reviewed June 9, 2015

I thoroughly enjoyed my stay. Rooms were very clean with updated décor. All the décor was very tasteful. The front desk offered complimentary snacks. Convenient location. Bed was comfortable and ice machine located just outside hotel room.

Review collected in partnership with Best Western

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