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BEST WESTERN PLUS Crown Colony Inn & Suites

#1 of 12 Hotels in Lufkin
Certificate of Excellence
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3211 South 1st Street, Lufkin, TX 75901
Best prices for: 1 room 1 guest
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BEST WESTERN PLUS Crown Colony Inn & Suites
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BEST WESTERN PLUS Crown Colony Inn & Suites
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137 reviews from our community

Traveler rating
    95
    36
    4
    1
    1
See reviews for
39
28
11
49
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
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    (137)
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    (43)
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blanchard, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

Always a pleasure to stay at the Best Western in Lufkin. Never any surprises and the staff and facility are top notch. The location is perfect for getting anywhere in the area. We have stayed here numerous times and have never been dissatisfied.

Review collected in partnership with Best Western

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Houston, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

I come to Lufkin for business a few times a year, and always stay at this BEST Western. The people here are what really makes the difference. So nice and helpful. The property is decorated in a very warm manner. There's a lot of wood accents and it feels more like a resort that a hotel. The pool is nice... More 

Review collected in partnership with Best Western

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helmhotelsgroup, Owner at BEST WESTERN PLUS Crown Colony Inn & Suites, responded to this review

I always love to hear from our regulars. Return business is a compliment to my staff. I'm very lucky to have such a dedicated team of employees. They are awesome. My wife picked out the décor in our lobby, breakfast room, and guest rooms. We have a lot of nice comments about the hotel. Guests always seem to enjoy the... More 

Brenham, Texas
Contributor
16 reviews 16 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I've stayed here a myriad of times over the last several years and they have yet to disappoint. Large rooms, friendly staff, excellent rates, great housekeeping. This is always my first choice when in Lufkin.

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helmhotelsgroup, Owner at BEST WESTERN PLUS Crown Colony Inn & Suites, responded to this review

I love the title of your review.........."Best Hotel In Lufkin" That is a very nice compliment to me and my team. Thanks for your words about the friendly staff, they love their jobs, and love pleasing our guests. I appreciate hearing from a repeat guest. Thanks for making us your 1st choice. Thanks for the business. Kevin R. Jones co-owner/operator More 

Lufkin, Texas
1 review
5 of 5 stars Reviewed 3 weeks ago

Excellent Stay! Been here before -works for business or leisure trip. Attentive staff, clean rooms. Hotel is well maintained, always nice, great location, close to everything. Will be back the next time I'm in Lufkin.

Review collected in partnership with Best Western

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helmhotelsgroup, Owner at BEST WESTERN PLUS Crown Colony Inn & Suites, responded to this review

Thank you so much for your comments. I see you have stayed here as a leisure and business guest. It pleases me to hear from a regular guest. I've got a great team here, from front desk, to maintenance, housekeeping, and our breakfast team. And yes you are right about the location.....it is very convenient to everything in Lufkin. Thanks... More 

Vancouver, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 13, 2015

Clean, quiet and comfortable. Breakfast was included and offered a good slecetion of hot and cold items. Good friendly staff . Swimming pool was a nice touch. I would stay here again because the value for money , service and staff.

Review collected in partnership with Best Western

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helmhotelsgroup, Public Relations Manager at BEST WESTERN PLUS Crown Colony Inn & Suites, responded to this review

John I, Thanks for the review! We’re so excited that the weather is starting to warm up a bit so that our guests can soon enjoy our fabulous pool area. We hope that we see you around again very soon! More 

Sugar Land, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 12, 2015

This was my first stay at a Best Western. I was pleasantly surprised. I didn't know what to expect, but what I found was a very clean, comfortable hotel with a friend staff and hot breakfast. I will be working in Lufkin for the next three months. Based on my initial experience, I choose to stay here.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
helmhotelsgroup, Owner at BEST WESTERN PLUS Crown Colony Inn & Suites, responded to this review

Thanks for your pleasant comments. We have a great staff here.....I am so proud of the work they do for me and our guests. We have won several Best Western awards and are on top in TripAdvisor. Thanks for your business. Kevin Jones co-owner/operator More 

pasadena, United States
1 review
5 of 5 stars Reviewed April 8, 2015

excellent stay, have stayed here for 3 months per year for past 5 years and find it to be highly acceptable. Will stay here again next year and years to come. Would recommend it highly to anyone on a business stay or even personal

Review collected in partnership with Best Western

Was this review helpful? Yes
helmhotelsgroup, Owner at BEST WESTERN PLUS Crown Colony Inn & Suites, responded to this review

Thanks for your pleasant comments. Nothing pleases me more than to hear good things from a repeat customer. Thanks for your business. Kevin Jones co-owner/operator More 

Pittsburg, TX
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 5, 2015

I have stayed at this hotel on many occasions. It is always clean, and I have always found it to be a quiet hotel even though it is located on a major highway. The staff is friendly and competent. The breakfast has enough choices to please most travelers. There are restaurants in walking distance, so that is another plus.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
helmhotelsgroup, Owner at BEST WESTERN PLUS Crown Colony Inn & Suites, responded to this review

Thank you for your pleasant comments. I am so proud of my staff.....they work hard in housekeeping and our front desk team is awesome. I really appreciate hearing from a regular customer. Thanks for your business. Kevin Jones co-owner/operator More 

Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 30, 2015

This hotel was great. We had an excellent experience here. Very clean, comfortable, excellent service, and great breakfast. I have to say it is one of the best hotels we've ever stayed in! The desk clerk even offered to mail a letter for us, so that we wouldn't have to go find the local post office. Great service. I would... More 

Was this review helpful? Yes
helmhotelsgroup, Owner at BEST WESTERN PLUS Crown Colony Inn & Suites, responded to this review

I really appreciate your pleasant comments. I have a great team here with excellent housekeeping, a service oriented front desk staff, great location, several Best Western awards, and a superior TripAdvisor rating. Kevin Jones co-owner/operator More 

Arlington, United States
1 review
4 of 5 stars Reviewed March 30, 2015

The hotel was clean, nice smell. Courteous staff. BUT...Watch out for the fitness euipment. Because i hurt myself so badly, please be sure not to allow your children in the fitness center. I almost broike my leg. Other than that I would stay here again.

Review collected in partnership with Best Western

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helmhotelsgroup, Public Relations Manager at BEST WESTERN PLUS Crown Colony Inn & Suites, responded to this review

Linda, Thank you very much for your review! We normally don't recommend children use the fitness center for safety reasons, but we'd love for you to contact us and let us know more about what happened in your experience! Safety is our top priority so we want to be sure that we can accurately address the problem. More 

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