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Hampton Inn Hampton Inn and Suites Lufkin

#2 of 12 Hotels in Lufkin
Certificate of Excellence
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4400 South First St., Lufkin, TX 75901
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The HHonors Weekend
Best prices for: 1 room 1 guest
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Hampton Inn Hampton Inn and Suites Lufkin
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Hampton Inn Hampton Inn and Suites Lufkin
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99 reviews from our community

Traveler rating
    45
    33
    9
    6
    6
See reviews for
26
15
8
40
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
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Crystal Lake, Illinois, United States
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

On our way to Galveston and stopped here. Very nice hotel. Staff was excellent. The staff was excellent. Always had fresh cookies on the counter. Can't say enough about the hotel. A good choice for breakfast.

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Ruby S, General Manager at Hampton Inn Hampton Inn and Suites Lufkin, responded to this review

Your feedback is very important to us, thanks again for choosing Hampton Inn & Suites in Lufkin. We absolutely look forward to seeing you on your next trip! More 

1 review
1 of 5 stars Reviewed 3 weeks ago

I will never book a stay at this hotel again. Unfortunately I was not able to keep my reservation. I called the hotel to inquire if I could cancel and get a refund. The clerk asked for my confirmation number which I gave to her. She then told me I would have to call another number to see if I... More 

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Ruby S, Director of Sales at Hampton Inn Hampton Inn and Suites Lufkin, responded to this review

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that... More 

Scotia, United States
1 review
5 of 5 stars Reviewed February 19, 2015

Very good hotel. Nice staff. Room clean. Heard some noises in the night form highway traffic and elevator. Hotel convenient to my business. Restaurants nearby were very good. Breakfast was quite nice and the service was good.

Review collected in partnership with Hampton

Was this review helpful? Yes
Ruby S, Director of Sales at Hampton Inn Hampton Inn and Suites Lufkin, responded to this review

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that... More 

Sequin,Tx., United States
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 17, 2015

Your internet service is very poor if you do not pay high $$$ for better service. We have never paid more before for great service . Room was very clean and bathroom was clean.The room was quiet. Parking was safe and close to hotel door.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 2, 2015

I stayed at the hotel with my family during the Christmas holidays so that we did not have to impose on family. Good decision. We had a comfy suite with a fold-out couch that is perfect for small kiddos. The great breakfast makes mornings with children so easy. Lovely rooms. Above all, the staff is so gracious! General Manager Marilu... More 

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Missouri City, United States
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 25, 2015

Being a smoker and this hotel having smoking rooms was great. All in all the hotel lived up to the Hilton standards. The room was large and clean. Access to the main road was easy. It is located very near many restaurants and shopping places.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Dallas, United States
1 review
5 of 5 stars Reviewed January 20, 2015

My husband, my daughters, and I were able to take a business trip and make it a leisure trip also since this hotel was excellent. :0) The staff is friendly, courteous and well versed in their jobs and the City of Lufkin. I would gladly stay there again.

Review collected in partnership with Hampton

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North Richland Hills, Texas
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 3, 2015

Hotel staff was helpful but check-in was slow. I had called the hotel in advance and reserved two joining rooms. When we checked in they did not have us in jointing rooms and it took a while to get it corrected. The person at the front desk worked hard to get the rooms right. The hotel is nice and clean... More 

Review collected in partnership with Hampton

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College Station, United States
1 review
4 of 5 stars Reviewed January 1, 2015

We were always warmly greeted as we returned to the hotel. All of the staff that we encountered were very friendly. The complimentary breakfast was good. We would definitely stay there again. The location is a bit further out than we wanted but not too far from shopping and restaurants. However, being a bit further out - maybe a mile... More 

Review collected in partnership with Hampton

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Houston, United States
1 review
5 of 5 stars Reviewed December 30, 2014

Hotel is located in a small town outside Houston in Texas. They offer hot and nice breakfast. The complementary internet access was almost full bar and ok for internet surfing / checking emails. Overall, I am satisfied with the service and the price I paid.

Review collected in partnership with Hampton

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