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Comfort Suites

2.5 of 5
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4402 S. First St., Lufkin, TX 75901
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1 room 1 adult
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50 Reviews from our TripAdvisor Community

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1 review
5 of 5 stars Reviewed 1 week ago

The service was friendly. The hotel was clean, quiet, and comfortable. The beds and pillows seemed just right. The complimentary breakfast buffet included a nice assortment of hot and cold foods. Recommend this as a great value.

Helpful?
Thank David D
Alexandria, La
Level Contributor
74 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 3 weeks ago

No surprises checking in. Felt safe. The room was clean and bed was comfortable. Front desk was helpful in giving directions. We will stay at this hotel when we are back in Lufkin. There are plenty of place to eat in the area.

Helpful?
Thank travel0pini0n
COMFORT-TX056, Manager at Comfort Suites, responded to this review

Dear Guest. We would like to thank you for giving us a review. Feedback from our guests is very important and your input helps with our efforts to provide excellent service and great stays. Thank you for choosing Comfort Suites, we look forward to seeing you in the future. Francisca Ramirez Assistant GM Comfort Suites-Lufkin More 

Lufkin, Texas, United States
Level Contributor
35 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed November 19, 2015 via mobile

Stayed for one night, the room was not dirty, but seemed used. Dot get me wrong, it was clean, but the walls needed painting, they looked dirty. The curtains also were stained. The bathroom was really clean, but the shower head was a bit dysfunctional and honestly I was too tired to try to fix it, it's the last thing... More 

Helpful?
Thank Tony R
COMFORT-TX056, Manager at Comfort Suites, responded to this review

Dear Tony: Thank you for your review regarding your recent stay at our hotel. On behalf of our entire team I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests. I... More 

Wells, Texas
1 review
5 of 5 stars Reviewed October 19, 2015 via mobile

Travel to lufkin for father funeral service ..we checked in at comfort suites..the front desk clerk I think (Jocelyn) was very friendly and polite... She made us feel at home even help my mom with her luggage.. The rooms were great no problems..thanks Jocelyn for all your help on Saturday God bless you.

Helpful?
Thank Jessica. G
COMFORT-TX056, Manager at Comfort Suites, responded to this review

Dear Jessica Thank you for taking the time and giving us a review regarding your stay at our property. Your feedback is very important to us it helps with our continuing efforts to provide excellent service and great stays every single time. Thank you so much for your business and we look forward to seeing you in the near future.... More 

Lecompte
Level Contributor
46 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed October 14, 2015

Everything was wonderful..... Queen size beds, pool, front desk young lady(Amanda), Except for the the sleeper sofa. Springs on foot side of bed were broken and tied together with strings. Thought we could place matress on floor. Nope!!! Matress was split on one side(bare springs), felt like laying in just springs!! IF in the area again, we might stay here,... More 

Helpful?
Thank LaOutdoorWoman
COMFORT-TX056, Manager at Comfort Suites, responded to this review

Dear Guest. We would like to thank you fro giving us a review. Feedback from our guests is very important and your input helps with our efforts to provide excellent service and great stays. Thank you for choosing Comfort Suites, we look forward to seeing you in the future. Francisca Ramirez Assistant GM Comfort Suites-Lufkin More 

Bastrop, Texas
Level Contributor
32 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed October 6, 2015 via mobile

The room was clean, bathroom very clean. The carpeting is a little worn and coming up. Internet surprisingly good. The front desk staff was very friendly and accommodated my request for 1st floor. Will stay here again when traveling in Lufkin.

Helpful?
Thank Philip T
COMFORT-TX056, Manager at Comfort Suites, responded to this review

Dear Guest. We would like to thank you for taking the time and let us know about your stay, feedback is very important to us, it help us to reach our compromise of provide excellent service and great stays every time. Thank you for your business we look forward to seeing you next time you in town. Francisca Ramirez Assistant... More 

Ardmore, Tennessee
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed October 5, 2015 via mobile

I would have given 4 stars but there are some serious maintenance issues. Check in was pleasant. Monica was very nice with a wonderful personality. The room was cozy and everything worked fine. The doors to the stairwells were almost busted off of their hinges and I heard a gentleman complain that the hot tub was cold. In the morning... More 

Helpful?
Thank Don P
1 review
4 of 5 stars Reviewed September 25, 2015

My stay was great. I was traveling alone and felt very secure. Loved the accommodations. The bed was luscious. There was a nice sitting area for me to work on my crochet projects and the WiFi was great!

Helpful?
Thank Shelley T
Nowhere USA
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed August 14, 2015

I love Comfort Inn! There have been very few times that I was not 100% pleased. This was my first time in this hotel and it was great. Even though the highway is within view, there was no noise at all. The desk clerk was friendly and in fact, told me that I was only one of few people who... More 

Helpful?
Thank qni5la
COMFORT-TX056, Manager at Comfort Suites, responded to this review

Dear Comfort guest: We would like to thank you for let us know how pleasant your stay was. Feedback is very important to us and your input helps with our continuing efforts to provide excellent service and great stays every single time. Thank you for choosing Comfort Suites, we look forward to seeing you in the near future. Francisca Ramirez... More 

Longview, TX
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed July 18, 2015

This hotel was not at all what I expected for the price-in a bad way. The hotel is set away from the road next to 2 other hotels and is clearly the oldest and least kept of the 3. The room they put us in was old and dated. The lights were out in the kitchen so we had to... More 

Helpful?
Thank Aimee1003

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