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All 56 Lubbock hotels

Residence Inn Lubbock

3.0 of 5 Hotel   |   2551 S Loop 289, Lubbock, TX 79423
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Ranked #8 of 56 Hotels in Lubbock
A recent review
4 of 5 stars reviewed 1 week ago
sparkboy Anchorage, Alaska
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104 reviews from our community

Traveler rating
    47
    26
    9
    11
    11
See reviews for
32
12
7
38
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
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English first
Augusta, Georgia
Top Contributor
75 reviews 75 reviews
25 hotel reviews
135 helpful votes 135 helpful votes
2 of 5 stars Reviewed 1 week ago

Ms Kay and Ms Rhonda were fantastic. They always were smiling and super friendly. The entire staff in general were stellar. I really wanted to write a favorable review because of the staff but I can not over look the condition.The property is worn out and has too many faults to list. With the competition fierce in this market with... More

Was this review helpful? Yes 2
Anchorage, Alaska
Senior Contributor
30 reviews 30 reviews
13 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 1 week ago

This may not be the most elegant hotel you have ever stayed at, but I can honestly say that, my room was clean, quiet, comfortable and safe. Everything worked and the beds are the best. For our next trip through Lubbock I hope that we will be able to return. Must give a shout out to Alexis at the front... More

Was this review helpful? Yes 1
Contributor
17 reviews 17 reviews
6 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We had a good experience at this spot. full breakfast, happy hour, comfortable clean rooms. We will stay there again with no problem next time we pass thru that area. our son now lives in Denver so we will pass thru there many times I am sure. !!!

Was this review helpful? Yes 1
Scott T, General Manager at Residence Inn Lubbock, responded to this review

We were thrilled to hear that you enjoyed your experience during your stay at the Residence Inn Lubbock. It is always our desire to care for our guests and show them just how special they are to all of us. Thank you for sharing such positive feedback and letting us know that you not only enjoyed our breakfast, social hour... More

Azle, Texas, United States
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We brought my mother n law to Lubbock to visit her sister she hadn't seen in 25 yrs. I chose the Residence Inn because we could all fit in one room yet my mother n law and father n law could have their own room for privacy. It was a Perfect place to stay. The room was nice, clean and... More

Was this review helpful? Yes 1
Scott T, General Manager at Residence Inn Lubbock, responded to this review

Thank you for taking the time to review our hotel. Your opinion means the world to us and we take your input seriously. We are happy that we were able to take care of you during your visit and we will look forward to your return. We appreciate you letting everyone know that we are a hotel that takes customer... More

Albuquerque, New Mexico
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I'm writing to share my experience with you from my recent stay on Friday August 15th. I have to tell you I was absolutely disappointed with the quality, cleanliness and performance of the room. I have attached just a few of the pictures that I took out of frustration. I will try and summarize the issues with room 321. -... More

Was this review helpful? Yes 1
Scott T, General Manager at Residence Inn Lubbock, responded to this review

Dear Traveler, I am troubled to hear about the issues you had with your stay and how they were handled. That is not the manner in which we treat our guests, and I can certainly understand your frustration and disappointment. If you would be willing, I would like to get more information on this issue so that I may look... More

1 review
5 of 5 stars Reviewed August 11, 2014

We really appreciated the Residence Inn in Lubbock. They went OUT OF THEIR WAY to make these girls feel welcome. Someone went with us to each room to get them ready for the arrival of the team and helped us unload the bus. They did everything with a smile and did their best to meet every request we had. I... More

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Scott T, General Manager at Residence Inn Lubbock, responded to this review

Lisa our Director of Sales and I would like to take this opportunity to thank you for the review! Our team is committed to making our guests' stay both enjoyable and comfortable. We value your feedback, and are grateful for the recognition you placed on our hotel and staff. We hope you'll come back and visit soon! More

Sun City West, Arizona
Top Contributor
51 reviews 51 reviews
12 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed August 9, 2014

We arrived dog-tired and were dreading having to trudge out for dinner. Upon arrival, the Residence Inn had set up lasagna, salad, and garlic bread. Even before going to our room, we plunked down and were relieved to have that problem solved! The staff were all welcoming and efficient. Rhonda kept us company while we ate and made sure we... More

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Scott T, General Manager at Residence Inn Lubbock, responded to this review

Thank you for taking the time to share a review of on Trip Advisor. I appreciate you sharing your positive experiences with us. It is nice to hear that you found our staff warm and friendly. Rhonda wanted me to let you know, on your next visit she will make something extra special for you! We look forward to your... More

Gulfport, Mississippi
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 31, 2014

You will stay nowhere that the staff can be nicer, more accommodating, more helpful, more friendly. Anyone who has a bad experience at this hotel was just looking for something. One call to the desk or talking with a staff member will take care of any problem asap!!

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Scott T, General Manager at Residence Inn Lubbock, responded to this review

Thank you for staying with us and for completing a review of our hotel. I'm pleased to hear you enjoyed your stay. We enjoy creating memorable experiences for our guests! We look forward to your next visit with us. More

Clovis, NM
Senior Contributor
38 reviews 38 reviews
27 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed July 28, 2014

I'm not kidding. We spent one night here and have reservations for 4 nights next month, We were greeted at the front door by a Manager, check in was easy and the lady took us to our room making sure that everything was perfect. She couldn't have been nicer. Any request was immediately confirmed. The room and bath was spotless,... More

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Scott T, General Manager at Residence Inn Lubbock, responded to this review

Thank you for letting everyone know about the great service we provided. All of our employees strive to be brilliant hosts to our guests and so happy to know we indeed did host you brilliantly. Thank you again for your wonderful review. More

Texas City, Texas
1 review
5 of 5 stars Reviewed July 23, 2014

I stay in hotels around 200+ days a year and the stay at this Residence Inn was fantastic. The staff was gracious and kind. Anything I needed was delivered promptly and always with a smile. I would recommend this property anytime.

Was this review helpful? Yes
Scott T, General Manager at Residence Inn Lubbock, responded to this review

Thank you for the review! Our team is committed to making our guests' stay both enjoyable and comfortable. We value your feedback, and are grateful for the recognition you placed on the staff and our service. We hope you'll come back and visit soon! More

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Additional Information about Residence Inn Lubbock

Address: 2551 S Loop 289, Lubbock, TX 79423
Phone Number:
Location: United States > Texas > Lubbock
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Lubbock 3*
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Also Known As:
Lubbock Residence Inn

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