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All 56 Lubbock hotels

Residence Inn Lubbock

3.0 of 5 Hotel   |   2551 S Loop 289, Lubbock, TX 79423
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Residence Inn Lubbock
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71%
Ranked #8 of 56 hotels in Lubbock
A recent review
5 of 5 stars reviewed 2 days ago
Billy H Gulfport, Mississippi
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  • Room tips (23)
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97 people have reviewed this hotel

Traveler rating
    44
    24
    9
    10
    10
See reviews for
30
10
7
37
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Gulfport, Mississippi
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

You will stay nowhere that the staff can be nicer, more accommodating, more helpful, more friendly. Anyone who has a bad experience at this hotel was just looking for something. One call to the desk or talking with a staff member will take care of any problem asap!!

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Clovis, NM
Senior Contributor
38 reviews 38 reviews
27 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I'm not kidding. We spent one night here and have reservations for 4 nights next month, We were greeted at the front door by a Manager, check in was easy and the lady took us to our room making sure that everything was perfect. She couldn't have been nicer. Any request was immediately confirmed. The room and bath was spotless,... More

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Texas City, Texas
1 review
5 of 5 stars Reviewed 1 week ago

I stay in hotels around 200+ days a year and the stay at this Residence Inn was fantastic. The staff was gracious and kind. Anything I needed was delivered promptly and always with a smile. I would recommend this property anytime.

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Destin, Florida
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed 1 week ago

Having been loyal Marriott Elite members for 9 years, my husband and I were horrified to stay at this hotel for one night as we moved across the country with our truck and trailer, looking only for a place to lay our heads. We arrived late in the evening and were greeted by the chaotic circus show that is the... More

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Scott T, General Manager at Residence Inn Lubbock, responded to this review

Please accept my sincere apologies for the inconvenience you may have experienced. We take great pride in ensuring our guest’s satisfaction. Unfortunately, we did not meet your—or our own—expectations. Our goal is to address your concerns so that we can ensure you have an exceptional experience on your next visit. More

Arlington
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stayed at the Residence Inn for business last month. I was completely satisfied with the accommodations. The hotel has free internet access which is very important when traveling for business. The staff is extremely friendly and professional on all levels. The hotel is centrally located and close to the freeway which provides east access to everywhere you could possibly... More

Was this review helpful? Yes 2
Scott T, General Manager at Residence Inn Lubbock, responded to this review

Thank you very much for all the kind words following your stay with us. The time of sharing your impressions is very much appreciated. All the team was delighted to read that your stay with us and especially the staff were so enjoyable. We look forward to having the chance to welcome you back in the near future! Please contact... More

Amarillo, Texas
1 review
4 of 5 stars Reviewed June 22, 2014

We booked this room on Booking.com the day of the stay and got a room with King bed and sofa sleeper for $102. In this day and age unfortunately this is usually a rate that gets you one step above a "no-tell" motel in a lot of cities. We were only looking for a one night stay for a mini... More

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Scott T, General Manager at Residence Inn Lubbock, responded to this review

Thank you for taking the time to share your recent experience. We do know you have other options to chose when staying Lubbock and we appreciate you chosing us. We do hope to welcome you back very soon! More

Arlington, Texas, United States
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 22, 2014

I just completed a stay at the Residence Inn in Lubbock and I was absolutely satisfied. The hotel, Scott and the staff exceeded my expectations. I booked my room with Lashonda and she was a pleasure to deal with. I look forward to my next visit.

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Scott T, General Manager at Residence Inn Lubbock, responded to this review

Great review! And hooray for LaShonda! We appreciate you choosing us and thank you for taking the time to review - we hope to have you back again soon. More

Amarillo, Texas
Contributor
12 reviews 12 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed June 7, 2014

This Residence Inn is very nice, our room was big and comfy, the air conditioner worked great and the beds where super comfortable! It's very close to restaurants, and the staff was very nice and courteous. I highley recommend staying here.

Was this review helpful? Yes 1
Scott T, General Manager at Residence Inn Lubbock, responded to this review

Thank you for choosing to stay with us and for taking the time to review! Reading your review makes me want to stay at this hotel. And I work here! - We're glad we could provide a great place for you to stay and look forward to the next time. More

Austin, Texas
Top Contributor
90 reviews 90 reviews
24 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed May 28, 2014

We stayed here for three nights over Memorial Day weekend. The property is tucked back in off of the Loop 289 East frontage road. Slow down when you see the 50 Yard Line restaurant sign because if you miss the one entrance you will have to turn into the Target parking lot and go in the back entrance to the... More

Was this review helpful? Yes 1
Scott T, General Manager at Residence Inn Lubbock, responded to this review

Thank you for your detail review of your wonderful stay at the Residence Inn Lubbock. We appreciate the time you spent giving us your honest feedback. We are certainly glad to hear that you enjoyed your expereince at our property including the service and staff, and the complimentary hot breakfast buffet. We hope to welcome you back to Lubbock and... More

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 16, 2014

I had an extended stay here and it felt just like home. All the rooms are suites so I had a fully furnished kitchen. This was a great way to save money because I would not have to eat out every day. I could cook myself dinner whenever I felt like it. Also, there is a Target across the street,... More

Was this review helpful? Yes 2
Scott T, General Manager at Residence Inn Lubbock, responded to this review

Thank you so very much for this nice 5-Star review! I am so glad to hear you enjoyed your stay and I'm glad our staff took wonderful care of you. We take great pride in our customer service and I'm happy to hear our team made a great impression! We hope to have you back! More

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Additional Information about Residence Inn Lubbock

Address: 2551 S Loop 289, Lubbock, TX 79423
Phone Number:
Location: United States > Texas > Lubbock
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Lubbock 3*
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Also Known As:
Lubbock Residence Inn

28 photos of this hotel

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Amenities

Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style
#7 Business Hotel in Lubbock
Hotel Class
Number of rooms
80

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