We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 56 Lubbock hotels

Clarion Hotel

3.0 of 5 Hotel   |   3201 South Loop 289, Lubbock, TX 79423 (Formerly Holiday Inn Lubbock Park Plaza)
Hotel website
Hotel deals
Hotel amenities
Save Saved
You added Clarion Hotel to your Saves list
Clarion Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
51%
Ranked #31 of 56 Hotels in Lubbock
A recent review
5 of 5 stars Reviewed August 20, 2010
HeytkLubbock Lubbock
Write a Review

133 reviews from our community

Traveler rating
    38
    27
    26
    23
    19
See reviews for
44
19
10
28
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • English first
  • Any
English first
There are newer reviews for Clarion Hotel
See the most recent reviews
Lubbock
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 20, 2010

We rented two rooms for a birthday party for our daughter. The desk clerk who checked us in was very friendly and helpful. She got us two ajoining rooms - which we needed so we could be close enough to the party without being "at" the party. The rooms were spacious, clean and easy to access. We received a great... More

Was this review helpful? Yes 1
KristinMurray, General Manager at Clarion Hotel, responded to this review

Thank you for taking the time to complete a Trip Advisor survey. We appreciate your feedback. I am pleased that your stay was enjoyable. We look forward to the opportunity to serve you again. Sincerely, Kristin Murray More

austin
Top Contributor
50 reviews 50 reviews
29 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed August 15, 2010

Arrived at 11pm and left at 8am so we were there for a very short time but there were many positives. Check in/check out was smooth. The room was BIG, the bed was comfortable and room quiet, the towels were thick and soft and the shower head was a nice big rain head with good water pressure. Only negative was... More

Was this review helpful? Yes 1
KristinMurray, General Manager at Clarion Hotel, responded to this review

Thank you for taking the time to complete a Trip Advisor survey. We appreciate your feedback. I am pleased that your stay was enjoyable. I apologize that you felt the hotel did not trust you as a guest. We look forward to the opportunity to serve you again. Sincerely, Kristin Murray More

Greenville, North Carolina
Top Contributor
50 reviews 50 reviews
11 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed August 12, 2010

POSITIVES: When we got there we had a nice surprize, they had a pretty cool large atrium, not like what you normally see at a Holiday Inn. It was clearly a fancy hotel at some point the past, with nice landscapping inside the atrium (several live trees and bushes) and a pool (although a unremarkable pool, the atmosphere was awesome).... More

Was this review helpful? Yes
KristinMurray, Manager at Clarion Hotel, responded to this review

Thank you for taking the time to write a review. We appreciate your feedback. You will be happy to know that we are still in the process of updating the hotel and hope to have new tv’s by the end of the year. We look forward to serving you again. Sincerely, Kristin Murray More

Senior Contributor
39 reviews 39 reviews
11 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed July 25, 2010 via mobile

The property is big so be prepared to walk. Our room was right next to the pool and I was concerned about the noise but as soon as we closed our door we couldn't hear a thing. The people next door had five very young kids in their room and we never heard a peep. The rooms are very soundproof.... More

Was this review helpful? Yes
KristinMurray, Manager at Clarion Hotel, responded to this review

Thank you for taking the time to write a review. We appreciate your feedback. We look forward to serving you again the next time you are in the Lubbock market. Sincerely, Kristin Murray More

Houston, TX
Top Contributor
57 reviews 57 reviews
28 hotel reviews
44 helpful votes 44 helpful votes
2 of 5 stars Reviewed June 30, 2010

Rooms are dated, musty, in need of renovation. Was rated 3 stars but should be 2.5. Initially gave us a smoking room despite checking via phone after reservation made and asking again at front desk upon check in. They do have a really nice atrium with indoor pool that seems out of place compared to the rest of the hotel... More

Was this review helpful? Yes
KristinMurray, General Manager at Clarion Hotel, responded to this review

Thank you for taking the time to complete a Trip Advisor review. We appreciate all feedback that will make your next stay in Lubbock more enjoyable. I apologize that you experienced problems with the guest room you were pre-assigned and I hope that we were able to correct the issue for you. If you need anything please do not hesitate... More

wilson
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 6, 2010

After a long day it was nice to be able to check in with no hassle, as we were greeted with a smile and knowledgable staff. The room was very clean and we loved the indoor pool.The hotel is a perfect match for everybody who wants to combine family environment with an excellent accomodation. Our family will stay here again... More

Was this review helpful? Yes 1
KristinMurray, General Manager at Clarion Hotel, responded to this review

Thank you for taking the time to complete a review. It is always exciting to hear from our guests. We look forward to serving you again the next time your travel needs bring you to Lubbock. Sincerely, Kristin Murray More

New Braunfels, TX
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 1, 2010

Since my husband and I got married back in 1994, we've gone to Lubbock at least once a year to visit family and we've always stayed at the Holiday Inn Lubbock Park Plaza. As our family has grown to having 4 kids, we've upgraded to staying in one of the suites and it makes for a much less stressful visit... More

Was this review helpful? Yes 1
KristinMurray, General Manager at Clarion Hotel, responded to this review

Thank you for your wonderful review. It is exciting to hear that we have been able to continue to be a part of your traveling tradition to the Lubbock area. We look forward to serving you for many years to come. Sincerely, Kristin Murray More

Lubbock, Texas
Reviewer
5 reviews 5 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed March 11, 2010

I spent two nights at the Holiday Inn Park Plaza in early March for a family reunion. The staff was awsome. The front desk people went out of their way to make sure our stay great. Our family reunion was so nice because this place is so nice. The atrium is spectacular. It is filled with all sorts of tropical... More

Was this review helpful? Yes 1
KristinMurray, General Manager at Clarion Hotel, responded to this review

Thank you for taking the time to complete a review on the Holiday Inn Park Plaza. I am excited to hear that your family used our facilities for the reunion. We hope to continue to be a part of your family tradition. Sincerely, Kristin Murray More

south carolina
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 of 5 stars Reviewed February 19, 2010

The room was very large and clean, however the bathroom needs to be remodeled. The caulk is old and it is a bit dingy. To be fair to the hotel, we did not see the courtyard or use any of the extras (pool, restaurant, exercise room), so they may have been quite nice. The staff was polite, and the location... More

Was this review helpful? Yes
KristinMurray, General Manager at Clarion Hotel, responded to this review

Thank you for taking the time to complete a survey. We appreciate your feed back. I hope the next time you are in Lubbock you will get the opportunity to stay with us and experience our indoor pool and atrium area. Sincerely, Kristin Murray More

New York
Contributor
14 reviews 14 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed January 22, 2010

I stayed at this hotel while driving cross country in Nov 2009. Texas is a huge state, so we had no choice but to spend a night in Lubbock. We arrived late at night, and our check in was quick and easy. The girl who checked us in was cheerful and helpful. We were given a room on the inside... More

Was this review helpful? Yes
KristinMurray, Manager at Clarion Hotel, responded to this review

Thank you for taking the time to complete a survey. We hope the next time your travel plans bring you to West Texas you will once again select the Holiday Inn Park Plaza for your lodging needs. Sincerely, Kristin Murray More

Owners: What's your side of the story?
If you own or manage Clarion Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Clarion Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Clarion Hotel

Address: 3201 South Loop 289, Lubbock, TX 79423 (Formerly Holiday Inn Lubbock Park Plaza)
Phone Number:
Location: United States > Texas > Lubbock
Price Range (Based on Average Rates): $
Hotel Class:3 star — Clarion Hotel 3*
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Booking.com, Expedia, Priceline, Hotels.com, Tingo, Choice Hotels, Odigeo and Venere so you can book your Clarion Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Lubbock Park Plaza Hotel Lubbock
Park Plaza Lubbock
Lubbock Park Plaza
Lubbock Holiday Inn

33 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (2)
Viewed
Pool/beach area (1)
Viewed
Other (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (32)
Viewed
Dining (5)
Viewed
Hotel & grounds (6)
Viewed
Pool/beach area (5)
Viewed
Room/suite (11)
Viewed
Business center/function rooms (1)
Viewed
Other (4)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Lubbock with
any amenities