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All 56 Lubbock hotels

Holiday Inn Lubbock Park Plaza

3.0 of 5 Hotel   |   3201 South Loop 289, Lubbock, TX 79423
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53%
Ranked #30 of 56 hotels in Lubbock
A recent review
5 of 5 stars Reviewed April 1, 2014
Shanan W Lamesa, Texas
  • Reviews (127)
  • Photos (28)
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  • Room tips (34)
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127 people have reviewed this hotel

Traveler rating
    36
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    25
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    16
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42
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28
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
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There are newer reviews for Holiday Inn Lubbock Park Plaza
See the most recent reviews
Lamesa, Texas
2 reviews
5 of 5 stars Reviewed April 1, 2014

Our Youth basketball team stayed at this hotel last weekend. From the ladies helping with reservations, to the staff at front desk, to the people cleaning the rooms, to the staff in the restaruant, everyone was kind, accommodating, and very helpful. The hot breakfast at the restaurant is the best! The rooms were clean and and beds were comfortable. It... More

Was this review helpful? Yes
nzahir, General Manager at Holiday Inn Lubbock Park Plaza, responded to this review

Dear Guest, Thank you very much for excllent review. Taking time from your busy schedule to share your experience is valued and appreciated. W We will use you positive comments to commend our staff and we look forward to your return. More

Clovis, New Mexico
Top Contributor
59 reviews 59 reviews
7 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed March 31, 2014

We were gifted a two night stay and planned Lubbock fun. We arrived at check-in time to find our room wasn't ready (Sat night). We were told to expect and hour plus wait - we had dinner reservations and needed to change. The claim was that they took in many more guests on Friday than expected and they were short... More

Was this review helpful? Yes
nzahir, General Manager at Holiday Inn Lubbock Park Plaza, responded to this review

Dear Bruce, Thanks for your review. Your feedback is highly valued. Please know that I regret your expectations were not met on this visit and will share with the appropriate departments. On your next visit please give me the opportunity to meet with you and assure a pleasant stay More

Odessa, Texas
Senior Contributor
21 reviews 21 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed March 2, 2014

We were told they were full and only stayed one night but didn't see a lot of people. They advertise complementary breakfast but when we went for breakfast they told us our room rate didn't include breakfast which was the first time we had heard about a breakfast rate.

Was this review helpful? Yes
nzahir, General Manager at Holiday Inn Lubbock Park Plaza, responded to this review

Dear Mary, Thanks for your review. Your feedback is highly valued. We do not advertise complimentary breakfast.Please know that I regret your expectations were not met on this visit and will share with the appropriate departments. On your next visit please give me the opportunity to meet with you and assure a pleasant stay More

Norman, OKI
Top Contributor
67 reviews 67 reviews
59 hotel reviews
69 helpful votes 69 helpful votes
3 of 5 stars Reviewed March 2, 2014

I stayed here for one night while passing through Lubbock. This property is decent enough with several restaurants nearby. It is an older property that has the old Holidome feel with the interior pool. The room I had was certainly in need of refurbishment but overall it was comfortable. The pool was full of kids and very noisy until it... More

Was this review helpful? Yes
nzahir, General Manager at Holiday Inn Lubbock Park Plaza, responded to this review

Dear BConway, Thanks so much for your review. Taking time from your busy schedule to share your experience is valued and appreciated. Thank You for staying with us and sharing your experience. We look forward to your return. More

Austin, Texas
Senior Contributor
34 reviews 34 reviews
12 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed February 24, 2014

I stayed here for three nights and it was a good experience. The rooms are very large, the bed is comfortable, and the overall property is in good shape. It's obviously not new, but it is well cared for. There is a large indoor pool that a bunch of kids were getting a lot of use out of. It looked... More

Was this review helpful? Yes
nzahir, General Manager at Holiday Inn Lubbock Park Plaza, responded to this review

Dear ChasG63, Thanks so much for your review. Taking time from your busy schedule to share your experience is valued and appreciated. Thank You for staying with us and sharing your experience. We will use you positive comments to commend our staff and we look forward to your return. More

Austin, Texas
Contributor
13 reviews 13 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed December 29, 2013

We booked this hotel, blindly, using Priceline. Location is convenient, right off of highway and with a Target down the street. The hotel is older, but the rooms are large and updated. The clerks at check-in were friendly, and they accommodated my request for an inner room closer to the pool rather than one with an outside facing door. Our... More

Was this review helpful? Yes 3
Brian Scott A, General Manager at Holiday Inn Lubbock Park Plaza, responded to this review

We thank you, kittytraveler, for staying with us and for your comments. We are deeply sorry that you found some aspects of the Holiday Inn Park Plaza less than satisfactory. Without comments like yours we would not have the opportunity to improve upon our services, and the feedback we receive from our valued guests, like you, enables us to target... More

Houston, Texas
Top Contributor
78 reviews 78 reviews
22 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed December 27, 2013

This is a good choice for a one night stay in Lubbock. It's an easy on and off the freeway. Location is near good restaurants. The layout of the hotel is a little dated. There are no interior hall entrances to the rooms. The breakfast was very good. The staff was very friendly and helpful.

Was this review helpful? Yes 1
Brian Scott A, General Manager at Holiday Inn Lubbock Park Plaza, responded to this review

We thank you, Robert C, for staying with us and for your comments. We truly appreciate the compliments and hope to see you again soon. Without comments like yours we would not have the opportunity to improve upon our services, and the feedback we receive from our valued guests, like you, enables us to celebrate service and show appreciation to... More

Cameron, Texas, United States
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 13, 2013

I called early to get room. Very well located in Lubbock off loop 289 to shopping and food. Shopping mall near by plus small retail shops. Furrs is a great place to grab a quick home cooked meal. Catch University off Loop 289 north to Texas Tech University. Leave early to get parking near by stadium.

Was this review helpful? Yes 1
Brian Scott A, General Manager at Holiday Inn Lubbock Park Plaza, responded to this review

We thank you for staying with us and for your comments. We truly appreciate such nice comments and hope to see you again soon. Without comments like yours we would not have the opportunity to improve upon our services, and the feedback we receive from our valued guests, like you, enables us to celebrate service and show appreciation to our... More

Contributor
13 reviews 13 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 10, 2013 via mobile

We scheduled a visit to Lubbock to see a football game and our grandson. Unfortunately we waited too late to get a reservation at the hotel where we had stayed on a previous visit. As a matter of fact, it seemed as though all hotels were booked for Nov. 9th. All, that is, but this one. We made our reservations... More

Was this review helpful? Yes
Brian Scott A, General Manager at Holiday Inn Lubbock Park Plaza, responded to this review

We thank you for staying with us and for your comments. We truly appreciate the compliments and hope to see you again soon. Without comments like yours we would not have the opportunity to improve upon our services, and the feedback we receive from our valued guests, like you, enables us to celebrate service and show appreciation to our staff. More

Dallas, Texas
Contributor
19 reviews 19 reviews
13 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed October 24, 2013

Holy 80's Batman! Holiday Inn needs to sink some serious renovation money into this one! Dated decor, dated layout, dated rooms. The center domed area looked like it had a pool at one time but is now one large carpeted area with a tired hotel bar. Bad stuff: previously mentioned decor and questionable housecleaning. When I pulled the bed apart... More

Was this review helpful? Yes 2
Brian Scott A, General Manager at Holiday Inn Lubbock Park Plaza, responded to this review

We would like to thank you for staying with us and for your comments on TripAdvisor. Without comments like yours we would not have the opportunity to improve upon our services. We will definitely look into the issues with your room. We are striving to improve our services and our product, so issues like yours do not occur for our... More

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Additional Information about Holiday Inn Lubbock Park Plaza

Address: 3201 South Loop 289, Lubbock, TX 79423
Phone Number:
Location: United States > Texas > Lubbock
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Lubbock Park Plaza 3*
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Also Known As:
Holiday Inn Lubbock Park Plaza Hotel Lubbock
Park Plaza Lubbock
Lubbock Park Plaza
Lubbock Holiday Inn

28 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Class
Official Description (provided by the hotel)
Enjoy the best in dinning and shopping in Lubbock while staying at the Holiday Inn Park Plaza, conveniently located just off Loop 289. The Holiday Inn Lubbock Park Plaza is within minutes of Texas Tech, downtown Lubbock, the South Plains Shopping Center and the Buddy Holly Museum. We boast the largest hotel atrium in Lubbock and West Texas. Relax to the sounds of the Grand Atrium Fountain and Holiday Inn as you stroll through our tropical paradise. Welcome to the Holiday Inn Park Plaza; rest easy. You've found your 'home away from home,' with a large indoor pool and the Holiday Inn Lounge and Atrium Bar. ... more   less 
Number of rooms
203

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