We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 56 Lubbock hotels

Clarion Hotel

3.0 of 5 Hotel   |   3201 South Loop 289, Lubbock, TX 79423 (Formerly Holiday Inn Lubbock Park Plaza)
Hotel website
Hotel deals
Hotel amenities
Special Offer
Choice Privileges Points
Clarion Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Save
You added Clarion Hotel to your Saves list
Ranked #32 of 56 Hotels in Lubbock
A recent review
4 of 5 stars Reviewed June 17, 2014
powerda2 Katy, Texas
Write a Review

136 reviews from our community

Traveler rating
    38
    29
    27
    23
    19
See reviews for
46
19
10
28
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • English first
  • Any
English first
  • All months
    (136)
  • Mar-May only
    (30)
  • Jun-Aug only
    (44)
  • Sep-Nov only
    (42)
  • Dec-Feb only
    (20)
All months
There are newer reviews for Clarion Hotel
See the most recent reviews
Tucson, Arizona
Contributor
11 reviews 11 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 27, 2014

First thing I noticed when entering my room the curtains were so filthy that I stopped by the door and turned the lights on, the windows were all scratched all over the glass, there was either caked dirt or grime all over the Window AC unit, the couch looked like it may have been some sort of mustard yellow, screaming... More

Was this review helpful? Yes
nzahir, General Manager at Clarion Hotel, responded to this review

Dear Guest, Thanks for your review. I appologize for the bad experience at our hotel. Your feedback is highly valued. Please know that I regret your expectations were not met on this visit and will be shared with the appropriate associates. On your next visit please give me the opportunity to meet with you and assure a pleasant stay. Cordially,... More

Katy, Texas
Contributor
19 reviews 19 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 17, 2014

This hotel is a bit older, with some (even number) rooms opening to the outside and some (odd number) rooms opening to the inside of the facility. The front desk staff were very helpful, polite and pleasant. The breakfast buffet had all the basics and you could make your own Texas state-shaped waffle... great fun for the kids!

Was this review helpful? Yes
nzahir, General Manager at Clarion Hotel, responded to this review

Dear Powerda2 Thank you for your four star review. Taking time from your busy schedule to share your experience is valued and appreciated. Thank You for staying with us and sharing your experience. We will use you positive comments to commend our staff and we look forward to your return. More

Albuquerque, New Mexico
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed June 11, 2014

When I first checked in they gave me a room inside on the second floor. There was no easy way to move my luggage as the elevator was a long way away and I had to go up the stairs. They do have both interior and exterior rooms so I requested to switch to an exterior room on the bottom... More

Was this review helpful? Yes
nzahir, General Manager at Clarion Hotel, responded to this review

Dear NMTravel505 Thanks for your review. Your feedback is highly valued. Please know that I regret your expectations were not met on this visit and will be shared with the appropriate associates. On your next visit please give me the opportunity to meet with you and assure a pleasant stay. More

Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 30, 2014

The rooms are quite large and the beds are comfortable. There is a nice pool and a garden area in which to sit and talk. There is also a large atrium bar to have cocktails while winding down in the evenings. We stay in Lubbock several times a year and love staying here. Easy access to campus and also to... More

Was this review helpful? Yes
nzahir, General Manager at Clarion Hotel, responded to this review

Dear Kimberly, Thank you so much for rating our hotel four star. Taking time from your busy schedule to share your experience is valued and appreciated. Thank You for staying with us and sharing your experience. We will use you positive comments to commend our staff and we look forward to your return. More

Texas
Senior Contributor
25 reviews 25 reviews
12 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed May 23, 2014

I stayed here for a conference and was pleasantly surprised, considering it's a Holiday Inn. The inner rooms surround an atrium full of nice green plants, which is a commodity in Lubbock, Texas. The room's door and window open onto the atrium, which can be disconcerting when you are sitting on the couch and people walk by as they go... More

Was this review helpful? Yes
nzahir, General Manager at Clarion Hotel, responded to this review

Dear Optique, Thank you so much for rating our hotel four star. Taking time from your busy schedule to share your experience is valued and appreciated. Thank You for staying with us and sharing your experience. We will use you positive comments to commend our staff and we look forward to your return. More

Lubbock, United States
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 19, 2014

Stayed here for our wedding weekend I prefer the interior rooms I like the way everything was close to our room. Seems like being on the loop makes it easier to get to places.Staff was so nice Doubt the same staff work there but I would still go back.. Hopefully they're all trained the same

Was this review helpful? Yes
nzahir, General Manager at Clarion Hotel, responded to this review

Dear Janie, Thanks so much for your excellent review. Taking time from your busy schedule to share your experience is valued and appreciated. Thank You for staying with us and sharing your experience. We will use you positive comments to commend our staff and we look forward to your return. More

St. Petersburg, Florida
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed May 14, 2014

First of all, I travel extensively for work and stay in hotels at least 100 nights each year, so I have seen all types of rooms in many states and rarely write reviews for poor service. However... Checked into this place on 5/13/14 at about 4pm. First impression was not good. Parking lot was mostly empty, except for a group... More

Was this review helpful? Yes
nzahir, General Manager at Clarion Hotel, responded to this review

Dear Phil, Thank you very much for your comments. Sorry, you had bad experience at the hotel with front desk staff. I spoke to our front office manager and executive housekeeper regarding the situation and I can assure that on your next trip you will not have bad experience. We sincerely hope that you will give us another opportunity in... More

Corpus Christi, Texas
Top Contributor
152 reviews 152 reviews
54 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed April 30, 2014

The hotel is old and weathered, but the sheets and towels were clean. The staff is great, and being in the IHG rewards paid off with many extras. The weight room was just a few machines, but they have an indoor pool and a great bar area as well as a working business center.

Was this review helpful? Yes
nzahir, General Manager at Clarion Hotel, responded to this review

Dear Thomas, Thanks so much for your review. Taking time from your busy schedule to share your experience is valued and appreciated. Thank You for staying with us and sharing your experience. We will use your positive comments to commend our staff and we look forward to your return. More

Lovington, New Mexico
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 21, 2014

i have been staying at this Holiday Inn for over 2 years and they have always been helpful and tried their best to do everything to make me comfortable. Sure there have been some little issues as with any hotel. As soon as i bring it to their attention they are quick to take care of the issue and are... More

Was this review helpful? Yes
nzahir, General Manager at Clarion Hotel, responded to this review

Dear Tami, Wow, Excellent Comments. Thanks so much for your review. Taking time from your busy schedule to share your experience is valued and appreciated. Thank You for staying with us and sharing your experience. We will use you positive comments to commend our staff and we look forward to your return. More

Lamesa, Texas
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed April 1, 2014

Our Youth basketball team stayed at this hotel last weekend. From the ladies helping with reservations, to the staff at front desk, to the people cleaning the rooms, to the staff in the restaruant, everyone was kind, accommodating, and very helpful. The hot breakfast at the restaurant is the best! The rooms were clean and and beds were comfortable. It... More

Was this review helpful? Yes
nzahir, General Manager at Clarion Hotel, responded to this review

Dear Guest, Thank you very much for excllent review. Taking time from your busy schedule to share your experience is valued and appreciated. W We will use you positive comments to commend our staff and we look forward to your return. More

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Clarion Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Clarion Hotel

Address: 3201 South Loop 289, Lubbock, TX 79423 (Formerly Holiday Inn Lubbock Park Plaza)
Phone Number:
Location: United States > Texas > Lubbock
Price Range (Based on Average Rates): $
Hotel Class:3 star — Clarion Hotel 3*
Number of rooms: 203
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Booking.com, Expedia, Choice Hotels, Priceline, Hotels.com, Odigeo, TripOnline SA and Tingo so you can book your Clarion Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Lubbock Park Plaza Hotel Lubbock
Park Plaza Lubbock
Lubbock Park Plaza
Lubbock Holiday Inn

37 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (2)
Viewed
Pool/beach area (1)
Viewed
Other (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (36)
Viewed
Dining (5)
Viewed
Hotel & grounds (6)
Viewed
Pool/beach area (5)
Viewed
Room/suite (11)
Viewed
Business center/function rooms (1)
Viewed
Other (8)
Hotels you might also like...
Check In Check Out
Price Your Stay