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Get your quick guide to the top hotels, restaurants and things to do.
| Hotel | USD* | Distance | Rating |
|---|---|---|---|
| Residence Inn Lubbock | $119 | 0.8 mi 1.3 km |
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| Courtyard by Marriott Lubbock | $132 | 1.2 mi 1.9 km |
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| Embassy Suites Lubbock | $152 | 2.6 mi 4.2 km |
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| Staybridge Suites Lubbock | $156 | 3.5 mi 5.7 km |
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| Homewood Suites by Hilton Lubbock | $132 | 3.9 mi 6.3 km |
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| restaurant | Distance | Rating |
|---|---|---|
| orlando's | 0.4 mi 0.6 km |
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| 50 Yard Line Restaurant | 0.8 mi 1.3 km |
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| Outback Steakhouse | 1.1 mi 1.7 km |
|
| Thing to Do | Distance | Rating |
|---|---|---|
| Science Spectrum Museum | 0.8 mi 1.2 km |
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| Buddy Holly Statue and West Texas Walk of Fame | 4.2 mi 6.8 km |
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| National Ranching Heritage Center | 4.5 mi 7.2 km |
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After reading the reviews on this hotel I was reluctant. After staying there, I have to wonder what people are talking about. I stayed for two nights at the Holiday Inn Park Plaza. On check in, I was given the room I wanted and was right next to the indoor pool. The room was very large, clean and comfortable. The... more
I recently well in June of 2009 stayed at this hotel,the hotel it self was ok,has i had stayed there once before.I am however very upset with the hotel staff and MANAGER (WHO APPARENTLY DOESNT CHECK HIS MESSAGES OR CALL YOU BACK) And the customer service dept.at the holiday toll free number.Problem was i tried to make a reservation online... more
I want to apologize for the inconvenience and want to thank you for your business. We have taken all the corrective action to prevent this happening in the future. Please accept my apology and let me know what I can do to make you a happy guest.
There were so many things that made this stay uncomfortable in this aging property that I'll just say that the Hotel's quality level is more on par to a $70 room in this area. Pay anything more for this lodging and you've overpaid. more
Thank you for your review of our property. We strive daily to improve all of our services to better accomodate our guests.
The place looks like a Motel that was converted to and Hotel. So they have rooms that are outside and some inside. The Hospitality was flat out awesome. The people seem to enjoy their work environment and they made the stay great. The rooms were clean. The management seems to have done a great job keeping this old hotel in... more
Thank you for your comment on Trip Advisor. I am so glad that you enjoyed your stay and found our service 'awesome". We strive to keep all of our guests happy and try to go above and beyond with our service. I do apologize that you had no refrigerator. We have them available for the rooms upon request. Please ask,...
I began this mightmare by trying to call the hotel to book a three night stay at the hotel. It rang and rang, finally I was transfered to a Central booking agent. I reserved the room at the Conference rate for IEEE. I asked to received a Confirmation by E-mail, I never got it. I called the hotel to check... more
Thank you for staying with the Holiday Inns in Lubbock. Afterr our phone conversation , I hope we can agree that we had gone beyond and above to satisfy your needs by issuing an additional credit of $100.57 and aside from not charging you the $291.54 for the two no show reservations totaling $392.11. I do apologize for the inconvenience...
This experience had made me think twice about using services that don't let you see which hotel you are being booked into. I requested a 3-star hotel when using hotwire for this reservation. Apparently, this hotel has an indoor corridor and rooms that have doors on the outside. I was given a room on the outside. The hotel was an... more
Thank you for your comments on Trip Advisor. We regret that your experience wasn't up to your satisfaction. The majority of our rooms are located inside the hotel. We do however have some rooms that guests can drive up to and unload their automobiles. We have addressed your concerns and have taken corrective actions.
This is the second time I have stayed at this property while in Lubbock on business, and I already booked another stay with my family so my kids can play in the pool area (as we'll be passing through Lubbock on a trip). Spacious, quiet and clean rooms. Extremely large atrium with indoor pool, fountain and cocktail lounge. As I... more
We traveled with a larger (12) group, reserved a king and they were out. Fine, this happens often I've found. Had to share a double with 2 other people. Desk didn't inform us it was a Handicap room which means NO COUNTER SPACE in bathroom and no bathtub. We were quoted a rate which we DID NOT RECEIVE and they... more
Thank you for your comments about the Holiday Inn Park Plaza. We do apologize for your inconvenience during your stay. We do have a smoking policy in place to prevent our guests smoking in a non-smoking room to ensure that our non-smoking customers have a pleasant stay. We do offer smoking rooms. We are under new management and have just...
The rooms were good. They were clean and comfortable. The experience of scheduling and holding a business meeting there was horrible. The problems started when our company personnel started arriving for their overnite stay to attend the meeting the next morning. Almost none of the reservation numbers matched up with the proper room assignments and personnel when they arrived to... more
Thank you for your comments on Trip Advisor. We do apologize that your experience was not a pleasant one. We pride ourselves with being one of the top hotels in South West Lubbock in hosting corporate meetings. We are very competitive with our pricing on meeting rooms and all A/V Equipment as well as food. We always honor all contracted...
I believe this was the worst experience I have ever had in any hotel I've ever stayed in. I have stayed in much cheaper hotels and much more expensive hotels, but never in a worse hotel. The desk clerk was busy when I arrived, (there was only one) and was busy answering phone calls, taking messages, communicating with the hotel... more
Thank you for your comments posted on Trip Advisor. We do take every guests opinions under consideration. We have addressed all of your concerns and have taken the proper corrective actions. Our policy for changing bed linen has not changed. It is always changed daily unless there is a DND sign on the door or a request from the guest....
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