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Clarion Hotel

3.0 of 5
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3201 South Loop 289, Lubbock, TX 79423 (Formerly Holiday Inn Lubbock Park Plaza)
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Clarion Hotel
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Ranked #32 of 56 Hotels in Lubbock
A recent review
4 of 5 stars reviewed 1 week ago
DavidEllis1 Oklahoma City, Oklahoma
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142 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Oklahoma City, Oklahoma
Contributor
19 reviews 19 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Book ahead as this is a convention center. Our room was large, on ground level, facing inward on a huge arboretum and fountain area. Our room was very clean as were all the other areas we observed. The night was very quiet and restful. The included free breakfast the next morning was excellent with omelets made to order. When I... More 

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Texas
Contributor
16 reviews 16 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I have stayed here on 3 occasions. The hotel is showing its age and could use a lot of updates. It seemed relatively clean and the reception desk ladies were friendly and efficient. This hotel does have room-service however on two of my stays when I called to order breakfast they were anything but helpful. I don't know if they... More 

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 9, 2015

There was black hair in the shower and bathroom floor and bugs on the walls and in the sheets. The room and hotel was extremely humid. Kids were playing in the pool, which is in the middle atrium of the hotel, at 8 am and were loud as could be. As if it could get any worse, we had a... More 

Was this review helpful? Yes 1
Waco, Texas
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed January 3, 2015

We were forced to stay overnight in Lubbock due to weather. The lady at the front desk was nice, but the rest of the stay was horrible. Boogers on the nightstand, hair in the sheets, mold and mildew in the bathroom. I have five people in my family and the woman at the "complimentary" breakfast made a huge issue of... More 

Was this review helpful? Yes 1
New Braunfels, Texas
Top Contributor
82 reviews 82 reviews
14 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed December 1, 2014

Front desk, a little slow, was very concerned to make my stay a good experience. The room was larger than most and even had a sofa bed. Was a Holiday Inn before. The atrium was huge with great tropical foliage. Sausage patties, cream gravy, biscuits, and even omelets to order. Soon to have small fridges in each room. Will definitely... More 

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Kingfisher, Oklahoma
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 28, 2014

Got into Lubbock late at night. This hotel is very very large. It has inside and out side doors for the rooms. It was a clean and simple hotel. Was happy with my stay we just used the room to sleep. Didn't check it out to much. Very clean and comfy bed. It is a older hotel and the bathroom... More 

Was this review helpful? Yes 1
Contributor
13 reviews 13 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed October 19, 2014 via mobile

It's an old holiday inn from the 60 s or 70s. Just barely keeping it up and running. It's a large place with a huge atrium. The parking is adequate it would take a major overhaul to update it and it's very needed. The breakfast you have to pay for. There's only one washer and dryer for the whole hotel... More 

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Roswell, New Mexico
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 23, 2014

This is an older hotel but very well run and the staff is amazing. The staff was very helpful and prompt with any request and always did it with a smile. Breakfast is great with real eggs, bacon, biscuits and gravy, oats, cereal, fruit salad, yogurt, Texas waffles, etc. And they serve breakfast on the weekends until 11:00 am which... More 

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Grand Junction, Colorado
Contributor
20 reviews 20 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed September 19, 2014

I had reserved a stay at the Red Roof Inn through Price Line. I was surprised the hotel is still operating!! I'll bash that in another review. The staff was very friendly although seemed very new and unsure of just about everything. The change from Holiday Inn to Clarion is recent. The standard room is as big as a suite... More 

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Colorado
Contributor
18 reviews 18 reviews
11 hotel reviews
36 helpful votes 36 helpful votes
1 of 5 stars Reviewed September 2, 2014

We stayed at the Clarion on August 16, booked a room directly thru Clarion, non smoking king, prepay. We arrived, the owner of the hotel identified as Abraham Lincoln told me that there were no more non smoking rooms and becasue we booked it thru Trip Advisor, we would have to take it up with them. I asked Lincoln, if... More 

Was this review helpful? Yes 3
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