We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Clarion Hotel

3.0 of 5
Hotel website
Hotel deals
3201 South Loop 289, Lubbock, TX 79423 (Formerly Holiday Inn Lubbock Park Plaza)
Special Offer
Choice Privileges Points
Clarion Hotel
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Ranked #32 of 57 Hotels in Lubbock
A recent review
3 of 5 stars reviewed 6 days ago
EduardoB2012 Taylor, Texas
Add Photo Write a Review

149 Reviews from our TripAdvisor Community

Traveler rating
    41
    32
    30
    25
    21
See reviews for
54
20
10
30
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
  • English first
  • Any
English first
  • All months
    (149)
  • Mar-May only
    (39)
  • Jun-Aug only
    (44)
  • Sep-Nov only
    (43)
  • Dec-Feb only
    (23)
All months
Taylor, Texas
Contributor
16 reviews 16 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

This is one gargantuan, old-style hotel with an enormous atrium with gardens and a pool. The front desk staff was cordial and accommodated a required room change. The pool made our first room damp and smelling of chemicals, although ever so slightly. The new room was much better. The bar staff was right on with a great attitude and informed... More 

Was this review helpful? Yes
John S, Manager at Clarion Hotel, responded to this review

Thank you for reviewing our property, it is a jewel. The staff is great to work with and we do try to keep each other supported and happy. We look forward to seeing you again. More 

Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We stayed at this hotel because it has free breakfast and indoor pool. We only stayed one night and let me tell you, it was well worth it. The price is right, breakfast was really good, front desk staff was really friendly. The rooms are a nice size. The hotel is a little older but very clean. We would recommend... More 

Was this review helpful? Yes
John S, Manager at Clarion Hotel, responded to this review

Thank you for reviewing your stay we certainly appreciate your business. As for cleanliness it is a large building to take care of but we have a great housekeeping staff. More 

Fredericksburg, Texas
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This is a very unique hotel. You can tell this place was 4 or 5 stars 20 years ago. It is a great set up. They have rooms that are accessible from either the inside lobby or outside where you can park in front of your room. They have a large breakfast area and a bar in the lobby area... More 

Was this review helpful? Yes
Fair Oaks Ranch, Texas
Contributor
14 reviews 14 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Since checking in was at 3pm, and we had to be at the Texas Tech graduation by 3:15 to avoid parking and seating issues, that didn't work out. But after dinner and a graduation ceremony that was way too long! We were happy to find our stay wonderful! Our breakfast there, on Mother's Day AWESOME!!!!!!!

Was this review helpful? Yes
John S, Manager at Clarion Hotel, responded to this review

I apologize for the delays at check in we experienced a computer server failure and this greatly impacted the speed of service. I am glad the rest of your stay was better. More 

Austin, TX
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Booked a room on Hotwire, so got a good rate, and the room itself was worth what we paid. However, when we checked in, the clerk told us all the Hotwire rooms were smoking rooms and that it would cost us an additional $20 to get a non-smoking room. Hotwire doesn't specify smoking/non-smoking status, but we have booked at least... More 

Was this review helpful? Yes 1
Fort Worth, Texas
1 review
2 of 5 stars Reviewed April 28, 2015

We were looking for an indoor pool--and this hotel is overpriced for what you get. The staff (especially at breakfast) was grouchy, and everything in the hotel is outdated, dimly lit, and musty. There are much better places to stay in Lubbock. Keep looking!

Was this review helpful? Yes
Fort Sumner, New Mexico, United States
Contributor
11 reviews 11 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 14, 2015

you can tell the age of this hotel when staying , there are little hints here and there of its age. Certain things are broken and don't work while other things seem newer. All the gym equipment is old. I stayed with my mother and my two younger siblings. The rules here are way too lax , when we arrived... More 

Was this review helpful? Yes
Oklahoma City, Oklahoma
Contributor
19 reviews 19 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed March 25, 2015

Book ahead as this is a convention center. Our room was large, on ground level, facing inward on a huge arboretum and fountain area. Our room was very clean as were all the other areas we observed. The night was very quiet and restful. The included free breakfast the next morning was excellent with omelets made to order. When I... More 

Was this review helpful? Yes 1
Texas
Contributor
17 reviews 17 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed March 17, 2015

I have stayed here on 3 occasions. The hotel is showing its age and could use a lot of updates. It seemed relatively clean and the reception desk ladies were friendly and efficient. This hotel does have room-service however on two of my stays when I called to order breakfast they were anything but helpful. I don't know if they... More 

Was this review helpful? Yes
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 9, 2015

There was black hair in the shower and bathroom floor and bugs on the walls and in the sheets. The room and hotel was extremely humid. Kids were playing in the pool, which is in the middle atrium of the hotel, at 8 am and were loud as could be. As if it could get any worse, we had a... More 

Was this review helpful? Yes 1
Questions? Get answers from hotel staff and past guests. Ask a question

38 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (2)
Viewed
Pool/beach area (1)
Viewed
Other (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (36)
Viewed
Dining (5)
Viewed
Hotel & grounds (6)
Viewed
Pool/beach area (5)
Viewed
Room/suite (11)
Viewed
Business center/function rooms (1)
Viewed
Other (8)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay