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Clarion Hotel

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3201 South Loop 289, Lubbock, TX 79423 (Formerly Holiday Inn Lubbock Park Plaza)
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1 room 1 adult
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176 Reviews from our TripAdvisor Community

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Waynesville, North Carolina
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

We reserved a suite to make sure that we both had a place to sit and watch the TV. When we got to the room, it was very cold. We turned on the heat and went about our usual routine. 2 hours later the room was up to 62 degrees and we had found that the toilet took over an... More 

Helpful?
Thank RoamingFlos
Waco
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Spent two nights at this property this month. Very large property with facilities for conferences. Indoor pool, restaurant, and bar. We came in for a weekend hunting trip. This is an older property, but accommodations were clean and well kept. Rates were very reasonable. Pleasantly surprised that the AC unit in our room was quieter than most. Located on major... More 

Helpful?
Thank Robert H
Iowa
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed December 24, 2015

This hotel is a very nice property with big clean rooms and helpful staff. They have a beautiful atrium, and the hot breakfast was great. We were passing through and had a good nights sleep. They made recommendations for places to eat.

Helpful?
1 Thank 2IACruisers
Austin, TX
Level Contributor
220 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 149 helpful votes
4 of 5 stars Reviewed December 18, 2015 via mobile

Rooms are huge, clean and comfortable. We were just passing through and it was good enough for us. They have a bar with friendly service. They could use some help with their wine selection. The free breakfast had a nice variety of options and is a good value. Fitness center didn't have any weights, but they did have a treadmill.... More 

Helpful?
1 Thank tripcasey
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 2, 2015 via mobile

Rooms were clean and comfortable. Pool area was huge and clean. Probably the best hotel breakfast I've ever had. Billy and the lady in the restaurant were super friendly and helpful. Will definitely stay here again. Loved it!

Helpful?
Thank MsSackett
Lubbock, Texas, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 2, 2015

I had to send a couple of tenants after major water leak in their Townhome to stay a night in this hotel. They came back raving about how great the staff was and how everyone turned their bad day into a good, relaxing experience. Kim in sales was especially helpful and accommodating!! We got a great rate with exceptional service... More 

Helpful?
Thank Diana H
Lake Texoma
Level Contributor
73 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
4 of 5 stars Reviewed November 10, 2015

Recently came to town for football game, tailgating , visit daughter at college. Romantic empty nesters. Many of the hotels were booked in town. I evaluated on trip advisor and am a member of the chain. Was hesitant to stay south of town,, shouldn't have been. This was real easy access to loop, many attractions, restaurants, and a clean spot... More 

Helpful?
Thank Trixie007
John S, Manager at Clarion Hotel, responded to this review

Thank you for staying with us and we look forward to your return. We appreciate all comments and feedback. More 

AMARILLO
Level Contributor
5 reviews
3 hotel reviews
4 of 5 stars Reviewed November 9, 2015

My room was huge and very clean. Breakfast was good. I didn't use the pool but it looked nice. The workout facility was a little small. I didn't have any problems checking in but did witness some other guests having issues and the staff didn't seem very helpful. I saw two managers walk into the check in area, see the... More 

Helpful?
Thank BRANDI C
John S, Manager at Clarion Hotel, responded to this review

I apologize for management that seemed less than helpful. I hope they were in the process of assisting other guests. Thank you for staying with us and we hope for your soon return. More 

Denton, Texas
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 24, 2015 via mobile

Booked this hotel after having a not so pleasant experience in another hotel. Front desk attendants were very helpful and the rooms are clean and the beds are comfortable. Would recommend this hotel. Definitely will be staying here my next time in Lubbock.

Helpful?
Thank Notyouravgtrvlr
John S, Manager at Clarion Hotel, responded to this review

Thank you for staying with us and commenting on your experience. We look forward to serving you again. More 

Ciudad Guzman, Mexico
Level Contributor
22 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed October 9, 2015

This was a nice hotel. I didn't get to use all of the amenities, but the pool looked nice, though lacking a hot tub. My room was very spacious, though oddly laid out. The biggest negative was that the room was so large that the lack of a refrigerator and microwave certainly stood out. The bathroom could use an update... More 

Helpful?
Thank 307inMexico
John S, Manager at Clarion Hotel, responded to this review

Thank you for staying with us. We are addressing the issue of refrigerators. More 

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