We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

MCM Elegante Hotel & Suites

801 Ave. Q, Lubbock, TX 79401 (Formerly Holiday Inn Lubbock-Hotel & Towers)
Hotel amenities
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Professional photos
MCM Elegante Hotel & Suites
View Map
Add Photo Write a Review

61 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    13
    11
    17
    7
    13
See reviews for
17
8
2
22
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • Any
English first
  • All months
    (61)
  • Mar-May only
    (16)
  • Jun-Aug only
    (31)
  • Sep-Nov only
    (8)
  • Dec-Feb only
    (6)
All months
Amarillo, Texas
1 review
1 of 5 stars Reviewed 5 days ago NEW

We had an event at the Lubbock Civic Center and could not get a room at the hotel we normally stay at so we decided to try this hotel because we could walk to our event. What a mistake. The lobby of this hotel was nice and had been renovated. The rest of the hotel is old, musty with dirty... More 

Was this review helpful? Yes
texas
1 review
1 of 5 stars Reviewed 6 days ago NEW

We have been to Lubbock countless times over the past 30 years and we have never stayed anywhere that came close to the terrible treatment as we found here. The hotel itself is fine a little dated but overall ok. We checked in on a Friday and by Monday they finally decided to clean our room. This was after countless... More 

Was this review helpful? Yes
Vernon, Texas
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed at the Elegante when our son graduated from Texas Tech. The rooms need renovations! They feel old and musty and the air conditioning also needs an update. Many other reviews bragged on the breakfast - it was packed in there and the poor omelet cook needed help! At one time this was probably a really nice place, but... More 

Was this review helpful? Yes
Weatherford, Texas
1 review
1 of 5 stars Reviewed 2 weeks ago

This is the worst hotel I have ever stayed in. We were there for 2 nights to attend the Texas Tech August 2015 graduation. When we arrived on Friday 8/7/2015, we noticed how hot it was in the halls and elevators, but hoped it would be better in the room. We turned the A/C down to 60 and still could... More 

Was this review helpful? Yes
College Station, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago

We are booked here for 5 days during a baseball tournament. Check in was fairly efficient and friendly. Upon arrival in room, at first I thought it was better than I had seen other reviews. Later we discovered that the drain under the sink was leaking and all the carpet was wet under the sink. Maintenance did come up and... More 

Was this review helpful? Yes 2
Midland
Level Contributor
62 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed 5 weeks ago

During a recent business trip to the Lubbock area I chose the MCM Elegante Because of a good stay previously. The front desk attendant was very polite and checked me in quickly with a smile and a "goody bag" because I joined the frequent Guest program. This time I was in a two room suite and I highly recommend it.... More 

Was this review helpful? Yes 1
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 23, 2015

This hotel is far from "elegante" (minus one star), but LOOK: for the price you get an EXCELLENT breakfast buffet; not just cold pastries and some drinks but a FULL awesome hot Texas breakfast and a omelet chef. Most important, Elegante has focused on THE most important part of a hotel room: THE BED. My beds were topped with thick... More 

Was this review helpful? Yes 1
Midland, Texas
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed July 22, 2015

This is a old Holiday Inn. I stayed here years ago on business quite often and it is still outdated. My husband was fooled by the 4 stars that is advertised. He thought he was surprising me with a new luxury hotel. The rooms are ok, But they still have a very tiny indoor pool, overcrowded. The free happy hour... More 

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed July 15, 2015

I've stayed at this location three times now and I have only great things to say. The location is super convenient, the rooms are very nice and always clean and the staff super friendly and helpful. The free breakfast buffet is definitely a nice perk too, it's always fresh and there are tons of options. They'll even make you Belgian... More 

Was this review helpful? Yes
Amarillo, Texas
Level Contributor
44 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed July 13, 2015

Good points -- comfortable beds, hot breakfast, hard working staff during breakfast, and friendly and helpful staff at the Chill Zone. Needs improvement -- HOUSEKEEPING and MAINTENANCE . Our bathroom was not clean when we arrived (appeared to be dried conditioner in the tub). Our door was stuck and had to be opened by brute force. During our 2 night... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

36 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (2)
Viewed
Other (2)

Management photos: Courtesy of the property manager

Viewed
All management photos (34)
Viewed
Room/suite (15)
Viewed
Pool/beach area (3)
Viewed
Dining (5)
Viewed
Business center/function rooms (3)
Viewed
Hotel & grounds (3)
Viewed
Other (5)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Lubbock hotels
0.7 mi away
Courtyard by Marriott Lubbock Downtown
0.8 mi away
Overton Hotel and Conference Center
2.6 mi away
Baymont Inn and Suites Lubbock
Show Prices
Show Prices
Show Prices
3.2 mi away
Hawthorn Suites by Wyndham Lubbock
1.2 mi away
Staybridge Suites Lubbock
Staybridge Suites Lubbock
#21 of 57 in Lubbock
4.0 of 5 stars 84 reviews
5.7 mi away
Holiday Inn Express Hotel & Suites Lubbock West
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay