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MCM Elegante Hotel & Suites

801 Ave. Q, Lubbock, TX 79401 (Formerly Holiday Inn Lubbock-Hotel & Towers)
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Best prices for: 1 room 1 guest
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MCM Elegante Hotel & Suites
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50 Reviews from our TripAdvisor Community

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Traveler rating
    12
    9
    14
    6
    9
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9
7
2
20
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
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Level Contributor
4 reviews
5 of 5 stars Reviewed 1 week ago

We're big believers in trip advisor, so I was a little leary when I read the negative reviews, we already had reservations and couldn't cancel. I'm really glad that we didn't now.The hotel ,although slightly dated is clean and very well cared for. They gave us complimentary drinks for every night,no its not just cheap well stuff either. Their Breakfast... More 

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Tucson, Arizona
2 reviews
3 of 5 stars Reviewed 1 week ago

The people who work at MCM Lubbock are so friendly and hard-working from the front desk to the restaurant, and to the the housekeeping lady. All in all I would recommend MCM considering the reasonable rates and excellent breakfast, but it is not as clean as I would prefer. Beds are new with immaculate bedding, bathroom had scum on sink... More 

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Longview, Texas
Level Contributor
41 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I just spent 4 nights here and would never, ever return. We were in town for a business conference and I guess this was the best hotel our admin asst could find but I'd rather have tent camped. We got the "state rate" of $85 per night but this is really a $40/night hotel. I brought my wife with me... More 

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Lubbock, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

The room was extremely old and not well maintained , and the housekeeping was aweful. The bathroom tile was black from lack of cleaning, and I had to request the room to be vacuumed and for the shower to be cleaned. The best thing in the restaurant to eat is breakfast. I dined there twice the first time my food... More 

Was this review helpful? Yes 1
Fort Worth, Texas
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed here June 12 and 13, checking out on June 14, 2015. When we got to our room, housekeeping had left an envelope requesting gratuity. The beds, pillows, and towels were great! and the shower was good. The a/c worked great! The room was clean and average. The door into the room felt like solid steel and was very... More 

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1 review
1 of 5 stars Reviewed 4 weeks ago

NOT a 4-star hotel like they claim. Old and dirty. I paid $109/night is what I paid to stay in filth. The toilet was slow to flush and "stuff" even came up the first time we flushed it. The tile had clearly not been cleaned in quite some time as it was nearly black with dirt. The staff in "The... More 

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Amersham, United Kingdom
Level Contributor
181 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I had a weekend to kill whilst on business for a month in Texas and decided to visit Lubbock and found this Hotel to be well located for the places I wanted to visit. The staff were all great in particular but not limited to Shelley on Reception who printed off a google map for directions to someplace I wanted... More 

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San Antonio, Texas
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed May 28, 2015

After on line review, this appeared to be suitable for my one night. Old hotel trying to portray itself as upscale but failing. Rooms reminded me of 1985 and directly across from meeting room in session. Breakfast was best part of stay. Horrible bed. Old worn out furnishings. And not in best area. Never felt safe.

Was this review helpful? Yes 1
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 16, 2015

This was the worst experience I've had at a hotel in Lubbock! Our non-smoking room smelled like masked smoke, there was food/coffee on the walls that hadn't been cleaned, dirt/dust in every corner, "curly" hair covered the bathrooms and was all over the bedding. It looked like the cleaning crew spent two minutes making the bed, sprayed febreeze and then... More 

Was this review helpful? Yes 1
Austin, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 10, 2015

If I could give zero stars I would. We reserved a room online. The reservation stated a check in time for 3pm. We drove in from Austin TX for a graduation that started at 4pm, so we thought this would work well and give us a few minutes to change and freshen up. When we arrived, the front desk told... More 

Was this review helpful? Yes 1
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