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MCM Elegante Hotel & Suites

801 Ave. Q, Lubbock, TX 79401 (Formerly Holiday Inn Lubbock-Hotel & Towers)
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MCM Elegante Hotel & Suites
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Ranked #28 of 56 Hotels in Lubbock
A recent review
4 of 5 stars reviewed 1 week ago
Bruce C Austin, Texas
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37 reviews from our community

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
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Austin, Texas
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Spent 2 nights over last weekend (March 13-15) with my teenager. I would consider it a 3 star hotel, and a very good deal for this level. Staff is very friendly and has a 'can-do' attitude, which is an asset to any hotel. We were surprised to see that a free breakfast is included! Not just an apple and a... More 

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

When I went to my room, it was very dusty so I called down and told the front desk that my room needed to be cleaned. The tub also had dirt in it as well. During our stay, we found that the tub drained slowly and the hot water was hit and miss. In addition, my students' room was not... More 

Was this review helpful? Yes 1
Hobbs, New Mexico
Top Contributor
54 reviews 54 reviews
7 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed February 18, 2015 via mobile

Ok, first of all let me preface this with, I thought this was a brand new hotel, but apparently it was an old hotel that was redone? So in that way I was slightly disappointed...there was also no hot tub which I would have known if I had read the full description, so not their fault. But the service was... More 

Was this review helpful? Yes 3
Odessa, Texas
1 review
5 of 5 stars Reviewed January 21, 2015

Great people Good Time will not stay any where else next time in Lubbock !!!!!!!!!!! Room was clean ,nice bed, room was great. I could have stayed more but I have a boss . hade a early check in was there at 8:30 and late check out at 2:00 Thanks

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Denver, CO
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed January 11, 2015

The room smelled overwhelmingly of a perfume obviously meant to cover up something. After seeing the bathroom, it was clearly meant to hide the smells of mold and mildew! We will not be tempted to make a return visit to this establishment!

Was this review helpful? Yes 2
Lubbock, Texas
4 reviews 4 reviews
5 of 5 stars Reviewed January 2, 2015

I chose the MCM Elegante for an upcoming wedding reception after visiting various times for community events. I love how involved the staff is in the community, and the welcoming feeling that greets you when walking in the door. The amenities are top notch - in-room coffee is from Starbucks, and is made with a Keurig. The bath products are... More 

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Austin, Texas, United States
1 review
5 of 5 stars Reviewed December 2, 2014

This was a wonderful place to stay. It is a little dated but it is clean and comfortable and the people we as nice as could be when we checked in in the middle of the night. They even brought a wheelchair out for me since I was so sore from the long drive. The room service was timely and... More 

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New Mexico
Senior Contributor
33 reviews 33 reviews
10 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed November 28, 2014

A lot of other reviewers have mentioned the need for updates- I agree. The hotel is decent but showing its age. On the upside, the rooms are roomy and fairly clean. Beds and pillows are good. Staff was helpful and cheerful. Food in the restaurant was good with lots of nearby alternatives. The shower was excellent. On the downside, the... More 

Was this review helpful? Yes 1
Norman, OK
Senior Contributor
41 reviews 41 reviews
14 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed November 19, 2014

The room itself was quite spacious and more than ample. The problem was in the bathroom. The plumbing was suspect and the shower curtain (yes, curtain) showed black spots and wear. I'm not the most picky guest in the world, but cleanliness and bathrooms are important to me. Based on what I encountered, I'd probably look elsewhere next time. This... More 

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San Antonio, Texas
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed November 3, 2014

Consumers beware!! The Positive - the wait staff in the restaurant was A++. The food (buffet style) was terrific...hats off to the chef. This hotel is old and is definitely not worth the money I paid for my stay. They quadruple the prices on game day The MAX amount should be somewhere in the $39-$49 range. There were stains on... More 

Was this review helpful? Yes 3
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34 photos of this hotel

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Room/suite (15)
Pool/beach area (3)
Dining (5)
Business center/function rooms (3)
Hotel & grounds (3)
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