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All 56 Lubbock hotels

MCM Elegante Hotel & Suites

3.5 of 5 Hotel   |   801 Ave. Q, Lubbock, TX 79401 (Formerly Holiday Inn Lubbock-Hotel & Towers)
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MCM Elegante Hotel & Suites
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Ranked #31 of 56 hotels in Lubbock
A recent review
3 of 5 stars reviewed 3 days ago
joburkholder1 Annapolis, Maryland
  • Overview
  • Reviews (22)
  • Photos (33)
  • Amenities
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  • Room tips (5)
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22 people have reviewed this hotel

Traveler rating
    5
    5
    6
    4
    2
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6
1
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0
10
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
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English first
Annapolis, Maryland
Top Contributor
385 reviews 385 reviews
100 hotel reviews
139 helpful votes 139 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

The bar service was lacking, the restaurant was not open, the hotel is just outdated. Several customers were complaining about the television choice that was playing in the bar area. Soft core porn to say the least and there were many young people and teens in the bar area. The staff didn't seem to care and didn't tun the channel... More

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Houston, Texas
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

An Older Hotel Which Has Been Maintained And Updated. The Staff Was Very Friendly And Helpful. The Courtesy Van Was Definitely A Plus. Really Enjoyed Having Our Meetings Here. Would Definitely Recommend It For Meetings And Conferences.

Was this review helpful? Yes 1
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I visited this hotel for a swim meet. The district paid for everything. Anyway, I'll get to the point, The elevators need updating, sometimes you would think they got stuck or something. The pool is small and doesn't look like much fun. The rooms are rather large and the windows are big too, very nice. But the freggin showers either... More

Was this review helpful? Yes 1
coteach
Senior Contributor
31 reviews 31 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We were here for a conference that was held in the convention center. We had a room in the part of the hotel that is in the front and not around the fountain, so we had a pretty long walk to the meetings every day. It is not as close as you may think. Breakfast service was extremely poor for... More

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Odessa, Texas
Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed 3 weeks ago

We had to make a sudden and fast trip to Lubbock due to an illness in the family. They were kind they were quick to make sure we would have the rooms and then extended our stay when we had to do so. I greatly appreciate the service. I read some of the reviews and I must say it takes... More

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Fort Worth, Texas
Contributor
20 reviews 20 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We found the beds to be very comfy, but it needs some maintenance work. Our dresser drawers would not stay closed - you'd close one and another would pop open or all six would open. We had to keep our luggage pushed in front of the drawers. A friend's toilet wouldn't flush and by day 4, we were afraid ours... More

Was this review helpful? Yes 1
Midland
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago via mobile

We came here for a quick trip and it also happened to be our anniversary. We chose to stay here because of the other Elegante properties that we know to be nice. This property does not deserve to be in the same category as the Elegantes in Odessa or Abilene. I was somewhat skeptical when we pulled up as it... More

Was this review helpful? Yes 1
Albuquerque, New Mexico
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 11, 2014

I have stayed at this hotel many times, and was a little concerned that it wasn't a Holiday Inn anymore. After my first stay with the new brand, I realized it is still a great place to stay. The rooms were immaculate, the beds comfortable, and the staff helpful & friendly! I will continue to use them as my go-to... More

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1 review
1 of 5 stars Reviewed June 9, 2014

Not only were the rooms outdated, they smelled, had white debris coming from the air conditioning unit, all of the carpeting was soaking wet by the windows. The housekeeping - if you can call it that - was worse than subpar. A five year old child could make a bed better than the way I found my bed thrown together.... More

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Huntsville, Texas
Top Contributor
58 reviews 58 reviews
23 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed June 9, 2014

I will not stay at this hotel again. The hotel is in need of repairs! Requested a wake call but did not receive it. Spoke to the front desk about it and she was very rude saying she called. That evening discovered the phone cord was riped out of the phone and had to be replaced. Traveled with a group... More

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Additional Information about MCM Elegante Hotel & Suites

Address: 801 Ave. Q, Lubbock, TX 79401 (Formerly Holiday Inn Lubbock-Hotel & Towers)
Location: United States > Texas > Lubbock
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — MCM Elegante Hotel & Suites 3.5*
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Also Known As:
Holiday Inn Lubbock-Hotel And Towers
Lubbock Holiday Inn

33 photos of this hotel

Management photos: Courtesy of the property manager

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Room/suite (15)
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Pool/beach area (3)
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Dining (5)
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Hotel & grounds (3)
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Other (8)

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Class
Official Description (provided by the hotel)
West Texas' premier hotel address. The MCM Elegante Hotel & Suites offers deluxe accommodations and amenities combined with the West Texas hospitality that has made Lubbock legendary. Located in downtown Lubbock, we are convenient to Texas Tech University and the Lubbock International Airport. The historic Depot Entertainment District and the Broadway Strip are just minutes away. Your pleasure is our business at the MCM Elegante Hotel & Suites. ... more   less 
Number of rooms
293

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