We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

MCM Elegante Hotel & Suites

801 Ave. Q, Lubbock, TX 79401 (Formerly Holiday Inn Lubbock-Hotel & Towers)
Hotel amenities
MCM Elegante Hotel & Suites
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Ranked #33 of 57 Hotels in Lubbock
A recent review
3 of 5 stars reviewed yesterday
jdarby55 San Antonio, Texas
Write a Review

43 reviews from our community

Traveler rating
    10
    9
    12
    6
    6
See reviews for
8
6
1
17
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Any
English first
  • All months
    (43)
  • Mar-May only
    (16)
  • Jun-Aug only
    (13)
  • Sep-Nov only
    (8)
  • Dec-Feb only
    (6)
All months
San Antonio, Texas
2 reviews
3 of 5 stars Reviewed yesterday NEW

After on line review, this appeared to be suitable for my one night. Old hotel trying to portray itself as upscale but failing. Rooms reminded me of 1985 and directly across from meeting room in session. Breakfast was best part of stay. Horrible bed. Old worn out furnishings. And not in best area. Never felt safe.

Was this review helpful? Yes
1 review
1 of 5 stars Reviewed 1 week ago

This was the worst experience I've had at a hotel in Lubbock! Our non-smoking room smelled like masked smoke, there was food/coffee on the walls that hadn't been cleaned, dirt/dust in every corner, "curly" hair covered the bathrooms and was all over the bedding. It looked like the cleaning crew spent two minutes making the bed, sprayed febreeze and then... More 

Was this review helpful? Yes
Austin, Texas
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

If I could give zero stars I would. We reserved a room online. The reservation stated a check in time for 3pm. We drove in from Austin TX for a graduation that started at 4pm, so we thought this would work well and give us a few minutes to change and freshen up. When we arrived, the front desk told... More 

Was this review helpful? Yes 1
San Antonio, Texas
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago

If I could give this 0 stars I would!!! First of all don't think you're going to walk into this place and see a big beautiful fountain like you see in the pictures on google because that's not the case at all matter a fact we never saw it at all so if this so called fountain is there then... More 

Was this review helpful? Yes 2
Houston, Texas
Senior Contributor
30 reviews 30 reviews
17 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We've stayed at the Embassy Suites and the No. 1 rated Hampton Inn but this hotel far exceeds them both in exceptional service. The staff of this well-located hotel prides itself on making guests feel at home. We had been working with Sales Manager Janie Zuniga for six months to house our guests and host the rehearsal dinner for our... More 

Was this review helpful? Yes
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed April 2, 2015

Stayed here for business last week- convenient walk to the Lubbock Civic Center. Hotel is in a kind of shady/deserted downtown area...it looked like the hotels closer to Texas Tech were nicer. My room had water stains and the bathroom had mold on the ceiling. My room was not cleaned every day. I think the hotel overall could use a... More 

Was this review helpful? Yes 1
Austin, Texas
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 19, 2015

Spent 2 nights over last weekend (March 13-15) with my teenager. I would consider it a 3 star hotel, and a very good deal for this level. Staff is very friendly and has a 'can-do' attitude, which is an asset to any hotel. We were surprised to see that a free breakfast is included! Not just an apple and a... More 

Was this review helpful? Yes 1
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed March 8, 2015

When I went to my room, it was very dusty so I called down and told the front desk that my room needed to be cleaned. The tub also had dirt in it as well. During our stay, we found that the tub drained slowly and the hot water was hit and miss. In addition, my students' room was not... More 

Was this review helpful? Yes 2
Hobbs, New Mexico
Top Contributor
57 reviews 57 reviews
8 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed February 18, 2015 via mobile

Ok, first of all let me preface this with, I thought this was a brand new hotel, but apparently it was an old hotel that was redone? So in that way I was slightly disappointed...there was also no hot tub which I would have known if I had read the full description, so not their fault. But the service was... More 

Was this review helpful? Yes 5
Odessa, Texas
1 review
5 of 5 stars Reviewed January 21, 2015

Great people Good Time will not stay any where else next time in Lubbock !!!!!!!!!!! Room was clean ,nice bed, room was great. I could have stayed more but I have a boss . hade a early check in was there at 8:30 and late check out at 2:00 Thanks

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

36 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (2)
Viewed
Other (2)

Management photos: Courtesy of the property manager

Viewed
All management photos (34)
Viewed
Room/suite (15)
Viewed
Pool/beach area (3)
Viewed
Dining (5)
Viewed
Business center/function rooms (3)
Viewed
Hotel & grounds (3)
Viewed
Other (5)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay