Holiday Inn Lubbock-Hotel & Towers (TX) - Hotel Reviews

Also Known As:: Holiday Inn Lubbock-Hotel And Towers; Holiday Inn Lubbock Hotel; Holiday Inn Lubbock; Lubbock Holiday Inn

Address: 801 Ave. Q, Lubbock, TX 79401

Phone Number:

Region: United States > Texas > Lubbock

Amenities:

Business Center Fitness Center Free High-Speed Internet Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access

Hotel Style:

Ranked #23 of 53 hotels in Lubbock

Price Range: $$

Hotel Class:3 star (3*)

Official Description (provided by the hotel):: West Texas' premier hotel address. The Holiday Inn Lubbock-Hotel & Towers offers all the amenities you expect from Holiday Inn combined with the West Texas hospitality that has made Lubbock legendary. Located in downtown Lubbock, we are convenient to Texas Tech University and the Lubbock International Airport. The historic Depot Entertainment District and the Broadway Strip are just minutes away. Your pleasure is our business at the Holiday Inn Hotel and Towers. ... more less

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John D

Keller, Texas

Senior Contributor

28 reviews

4 hotel reviews

Reviews in 12 cities

7 helpful votes

“Great place to stay in Lubbock”

Reviewed May 16, 2013 NEW

I had stayed here a few times in years past, for my military drill. I was in town and decided to stay overnight. When I called up to see if they had a room, I asked the rate. After being informed of there rate, I then asked if they had a better one. The person on the desk informed me... More

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Sherri B

Mandeville, Louisiana

1 review

“FILTHY! HAIR & LINT ON FLOOR!”

Reviewed May 11, 2013

Shower was useable but faucet would not work unable to take a bath. At the front desk the clerk pretended to be the manager, he reduced the rate and gave us free breakfast and the room next door. The tub was useable but the bathroom was FILTHY! HAIR & LINT ON FLOOR! Great breakfast! I love Holiday Inn Express this... More

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Melissa E

Reviewer

5 reviews

Reviews in 3 cities

1 helpful vote

“Good stay”

Reviewed March 17, 2013 via mobile

We chose to stay here since normal Holiday Inn Express was booked. The hotel was very busy, but surprisingly our room was very quiet. The beds are extremely comfortable, best night sleep in a hotel I believe ever had. Only complaint would be shower very little water pressure. We would definitely stay here again.

See 2 more reviews by Melissa E for Lubbock

Thank you so much for taking the time to write a review on your stay at the Holiday Inn Hotel & Towers! We are so pleased that you had a good stay with us and are very thankful for the review on Trip Advisor. We strive to meet and exceed our guests satisfaction, and are very happy that we were... More

Nolivarez

“Would not recommend staying here at all!!!!”

Reviewed March 14, 2013 via mobile

I made a reservation for a standard n a suite for 1 night. I paid with my visa for the standard n cash for the suite since it was for some1 else. 1st of all the heated pool was not heated n I tried to up my standard to a suite n the man at the front desk was very... More

Dear Nolivarez, Thank you for your review regarding your recent stay at our hotel. It is regrettable you were not satisfied with the service you received. I would like to address this with you further. I have sent you a private message to obtain more information about your stay. I look forward to hearing from you and being of further... More

Timothy K

Dallas, Texas

“Excellant Stay”

Reviewed March 13, 2013

This is a great Hotel. The staff was very professional and provided excellent service, in spite of a busy schedule. There was a boxing tournament, business conferences and a banquet and the service remain top of the line. The Executive Chef is amazing, going from table to table greeting guest and asking about their meal. The bar staff was very... More

Hello! Thank you for providing a response to your stay with us at the Holiday Inn Hotel & Towers. We truly appreciate all feedback from our guests because we use it to better our staff and our facility. Being busy is one of the most fun times for us because it promotes a challenge to our team. We are so... More

Tripguide1

Contributor

17 reviews

14 hotel reviews

Reviews in 11 cities

11 helpful votes

“Quiet and comfortable stay”

Reviewed March 12, 2013

We enjoyed our two night stay in a tower room two room-suite. The kids enjoyed sleeping in the sofa-bed and watching their own TV. The hotel is close to Texas Tech as well as dining establishments. Checkin was a breeze and the front staff was very helpful. I recommend parking behind the tower for easier access to your room.

Thank you so much for taking the time to write a review on the Holiday Inn Hotel & Towers.We are so pleased that you enjoyed your stay with us. All feedback is appreciated and we will use this to share with our team for training purposes. We take pride in our rooms and our staff, so we are glad that... More

Maura_Patricia

Austin, Texas

40 reviews

10 hotel reviews

Reviews in 16 cities

22 helpful votes

“A little confusion on arrival and then all was well.”

Took a group of high school students to a ballet folklorico competition and we had six rooms. Despite having made the reservation two months before and requesting rooms on the same floor, the rooms were not all near each other, which as a teacher made me nervous. Luckily, I have a great group of kids. From there on out the... More

See 2 more reviews by Maura_Patricia for Lubbock

Thank you so much for your review on the Holiday Inn in Downtown Lubbock. First off, I wanted to thank you for your feedback. We appreciate any and all feedback more than our guests could know. We use it to improve on a daily basis, and the more responses we get the better we can train to go above and... More

Isabella E

Cape Coral, Florida

Senior Reviewer

10 reviews

Reviews in 5 cities

3 helpful votes

“Great VIP service, and wonderful stay”

Reviewed March 4, 2013

So as Platinum member of the PRioirty Club with this hotel and its affiliates, we were treated so well. They have amazing amenities and upgraded us to a beautiful and comfortable suite. They were very nice to everyone who came into the hotel. Staff was very professional. The service excellent. The room was great really amazing, and the hotel atmosphere... More

Thank you so much for taking the time to respond on your stay with us at the Holiday Inn Hotel & Towers. We strive to go above and beyond the expectations of our guests, and we are so excited that you enjoyed your stay. We appreciate all feedback from our guests to help us with training and improving our hotel... More

abilenemom

Abilene, Texas

7 reviews

Reviews in 4 cities

“Very pleasant weekend stay”

Reviewed February 25, 2013

My daughter and I stayed here for the weekend and we were very pleased. We stayed in a suite overlooking the atrium. The room was an excellent value for the price and included every amenity I could ask for. The hotel was totally booked and very busy, but all hotel staff that I encountered were very upbeat and friendly. Would... More

Thank you for taking the time out of your busy day to provide feedback on your stay with us. We are continually trying to improve and we take all reviews into consideration during this process. We are all thrilled that your stay with us was so great. We will share this review with all of our staff so we can... More

Rick6927

2 reviews

Reviews in 2 cities

2 helpful votes

“Comfortable hotel close to Tx tech”

Reviewed February 21, 2013

I am platinum so when we arrived we were greeted with an upgrade to a suite & a welcome pkg that included 3 of 5 choices one of which was a free breakfast buffet that I really enjoyed. The front desk staff (Josh) was very helpful with directions & restaurant advice. Our sofa bed did not have all the bedding... More

Thank you so much for taking the time to write a review on your stay at the Holiday Inn Hotel & Towers. We are very happy that you enjoyed your stay with us. We have passed on your notes on the little things to our cheif engineer and executive housekeeper. We continuously work on improving our guest satisfaction and customer... More

1-10 of 114 reviews

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Holiday Inn Lubbock-Hotel & Towers

Holiday Inn Lubbock-Hotel & Towers

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