I was checked in by a robot that said all of ten words to me during the entire 3 minutes I stood in front of her. When I arrived at the room it was a little warm so I tried to kick on the AC. The digital control panel worked but no air came out so I called the robot.... more

We booked this hotel through Priceline and ended up with a non-smoking King room plus a hide-a-bed in the sofa. The room was clean with no odor, and the King bed was very comfortable. Hotel staff at the front desk was friendly and check-in and checkout were seamless. The pool was clean, though a little small and didn't have a... more

First some perspective, we'd been on the road for 6 nights, this was night 7 and my husband was determined to get us as far down the road home as possible. We were exhausted and ready for bed, having slept in a trailer (called a cabin by the lodge in Chama, NM) the night before. We arrived close to midnight... more

My mother and I stayed at this hotel on June 2, 2009. I had an early morning surgery scheduled for June 3 so I only needed to stay here for one night. I booked this hotel through hotwire and paid $66.97 with taxes and fees. This is what I encountered: This hotel should be ranked lower. Only one elevator working... more

When we checked in we were given a regular room instead of a suite. We asked why and they said that is what you booked. They did bring us a refrigerator and a microwave. No, my room was the same price as friends who had the suite. Walking down the hall there was a room service tray left in the... more

We have stayed in this hotel three times over the last couple of years while visiting our kids attending Texas Tech University. The hotel has a good location and seems to have been renovating different aspect of the hotel during each visit. There is always a something new or different. The employees are very friendly and helpful and we have... more

This is an older hotel that has been remodeled. The room was clean but it just felt like an old hotel with new paint. The hotel is located in the downtown area, and you must drive across town to get to restaurants and shopping. It is not the best part of town to be in at night. We arrived late... more

We had a GREAT stay at this hotel. I don't know why others have given negative reviews. I travel a LOT and was very satisfied with this hotel in nearly every way. The property has a great location, is updated, and our room looked and worked great. Their "pillow menu" is cool. Don't like the pillow, order another. The restaurant... more

This is a nice hotel,we had a suite which was to be one of the better rooms. I did notice dust on the night stands. Cleaning staff arrives late to clean your room. They told me they would be there in 5 minutes,I left and returned almost one hour later and they had not even started the room. They have... more