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All 56 Lubbock hotels

Hampton Inn & Suites Lubbock Southwest

2.5 of 5 Hotel   |   5614 Englewood Ave, Lubbock, TX 79424
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91%
Ranked #1 of 56 hotels in Lubbock
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Kelly D cypress, United States
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340 people have reviewed this hotel

Traveler rating
    262
    50
    18
    6
    4
See reviews for
101
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139
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
cypress, United States
1 review
5 of 5 stars Reviewed yesterday NEW

John Diaz provided exceptional service during my stay. The hotel was clean and inviting. The only available room at check-in was handicap accessible; however, I was assured by John that the room would accommodate me comfortably, in which it did.

Review collected in partnership with Hampton

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed yesterday NEW

We stay at Hampton Inns regularly as we know they are clean, serve breakfast and usually have a three star rating. This hotel takes that standard and triples it. The room was spacious and well furnished, the bedding clean and fresh. The staff was super friendly and helpful. The Manager's Reception served dinner and drinks. The food was excellent. We... More

Review collected in partnership with Hampton

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Frisco, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

I have stayed multiple time at this hotel. Every employee always has the most positive attitude and is happy to serve. I give special appreciation to John Diaz. He is the greatest derving of them all. I recommend this hotel to all.

Was this review helpful? Yes 1
CGANDHI23, General Manager at Hampton Inn & Suites Lubbock Southwest, responded to this review

Thank you so much for your kind words about our hotel, I am so happy to see you are a return customer! It warms my heart to read such kind words about my employees, especially John Diaz, he is a great addition to our team. I will make sure to pass on your kind words to John and the entire... More

1 review
5 of 5 stars Reviewed 5 days ago NEW

Lubbock and the Hamilton in was great and Clean. Very nice people And the rooms are extremely clean and well maintained. I really enjoyed my stay and the services that were provided to me.... Lupe was very nice to chat with I would definitely like to visit more Alan

Was this review helpful? Yes
CGANDHI23, General Manager at Hampton Inn & Suites Lubbock Southwest, responded to this review

Thank you so much for your kind words about our hotel, I am so glad to see you enjoyed your stay. I'm so glad you found Lupe easy to chat with, she is such a gem! I am reminded on a daily basis what a keeper she is - I will make sure to pass on your nice words. The... More

Portland, Oregon
1 review
4 of 5 stars Reviewed 1 week ago

From the time of check in until my return to the airport, the staff at this Hampton Inn were wonderful. While the amenities were similar to other Hamptons (catering to business travelers) I've stayed at on business, I found the hotel was impeccably clean and comfortable. Lupe, the shuttle driver/housekeeper, was thoroughly enjoyable, funny, a great tour guide, and made... More

Was this review helpful? Yes
CGANDHI23, General Manager at Hampton Inn & Suites Lubbock Southwest, responded to this review

Thank you so much for your kind words about our hotel, I am so happy to see that you enjoyed your stay. I am so pleased to see how clean you found the facilities - we strive for perfection with each and every guest and it pleases me greatly to see that accomplishment met. I will let Lupe know how... More

Arlington, Texas
1 review
5 of 5 stars Reviewed 1 week ago

Kim was extremely helpful with all of our needs! Will definately stay there next time! This hotel is close to to the highway and resturants. Very easy access to Tech. The breakfast and dinner was very good and the price was even better! Can't beat FREE!!

Was this review helpful? Yes
CGANDHI23, General Manager at Hampton Inn & Suites Lubbock Southwest, responded to this review

Thank you so much for writing such kind words about our hotel, I am so glad to see that you enjoyed your stay. Kim is a gem and I will let her know what nice words you wrote about her - she loves her job and lets every guest know it! I'm happy to hear you were able to utilize... More

Houston, Texas
1 review
5 of 5 stars Reviewed 1 week ago

This hotel has the best staff I've ever experienced. Everyone was very pleasant and helpful throughout my entire stay. Extra recognition goes to Robert who picked up my son & me from the airport for TT orientation. He sensed that my son was a little nervous about the college experience, so he told him about his son's experience at TT.... More

Was this review helpful? Yes
CGANDHI23, General Manager at Hampton Inn & Suites Lubbock Southwest, responded to this review

Thank you so much for your kind words regarding our hotel, I was so pleased to read that you enjoyed your stay. I cannot even begin to tell you how much it warms my heart knowing Robert went so far above and beyond for you and your son, he loves his job and shows it at every opportunity, I will... More

El Paso
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

This is a great hotel, the staff was extremely helpful and professional. Kim Zion really went above and beyond to be welcoming. They have a great breakfast, the happy hour and dinner everynight! The food was very good, the rooms were clean and beds very comfortable. I would definitely recommend and will definitely stay here again.

Was this review helpful? Yes
CGANDHI23, General Manager at Hampton Inn & Suites Lubbock Southwest, responded to this review

Thank you so much for your kind words about our hotel, I was so happy to read that you enjoyed your stay. I'm glad you found the hotel clean, were able to partake in both our breakfast and dinner and that you found the staff kind and professional. Kim is definitely a gem and I will let her know how... More

Jackson, Tennessee
1 review
5 of 5 stars Reviewed 1 week ago

This is by far the best hotel in Lubbock. The customer service is friendly and ready to help you. John Diaz and Kim Zion are very professional and friendly. The rooms are very clean, the weight room have everything needed for a full body workout. I will definitely stay here anytime I am in town.

Was this review helpful? Yes
CGANDHI23, General Manager at Hampton Inn & Suites Lubbock Southwest, responded to this review

Thank you so much for taking your time to write such a wonderful review, I am so pleased to see that you enjoyed your stay. I am happy to see you found the property clean, the workout room to your liking and that Kim and John took such good care of you. They are both wonderful employees and I am... More

Dallas, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

The location is off the highway so a bit tricky to find initially. The hotel entry and rooms are clean and hallway is quiet. The breakfast is delicious with a great variety, and the staff are friendly.

Review collected in partnership with Hampton

Was this review helpful? Yes
CGANDHI23, General Manager at Hampton Inn & Suites Lubbock Southwest, responded to this review

Thank you so much for leaving us such a great review! I'm glad to see that you enjoyed your stay. We pride ourselves on both cleanliness and service and it warms my heart to know that you found both to your liking. I hope the next time you're in Lubbock you will stay with us again. More

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Additional Information about Hampton Inn & Suites Lubbock Southwest

Address: 5614 Englewood Ave, Lubbock, TX 79424
Phone Number:
Location: United States > Texas > Lubbock
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Lubbock Southwest 2.5*
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Also Known As:
Hampton Inn & Suites Lubbock Southwest Hotel Lubbock
Hampton Inn And Suites Lubbock Southwest
Hampton Inn Lubbock
Lubbock Hampton Inn

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#1 Business Hotel in Lubbock #1 Family Hotel in Lubbock #2 Romantic Hotel in Lubbock
Hotel Class
Official Description (provided by the hotel)
The Hampton Inn and Suites is a very nice elegant place of stay for all types of travelers whether you are family traveling to get away or visiting family here or you are here for business. We offer a Deluxe Continental Breakfast with an on site hostess. Very friendly and helpful staff to help accommodate you and meet your expectations. ... more   less 
Number of rooms
80

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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