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Quality Inn & Suites

2.5 of 5 3430 W Loop 289, 34th Street & Loop 289 South, Lubbock, TX 79407
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Certificate of Excellence 2014
Quality Inn & Suites
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Quality Inn & Suites
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390 reviews from our community

Traveler rating
    279
    92
    15
    3
    1
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158
46
24
81
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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El Paso, Texas
1 review
5 of 5 stars Reviewed yesterday NEW

I went to Lubbock for the first time to support our Canutillo High School Football team and stayed at the Quality Inn & Suites since most of the city was sold out I wasn't expecting much from this hotel. I traveled with my sister, niece and a good friend we arrived there like an hour before the game on Friday... More 

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Delaware, Ohio
Top Contributor
104 reviews 104 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stayed here a few nights for a business trip. Exterior grounds: the exterior was exceptionally clean and welcoming. There is plenty of parking in front, around the side, and in back. Common areas: I only took advantage of the breakfast area, which was always clean and presentable. Breakfast was fine, but there was no change in menu the entire time... More 

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Cities I've lived in & visited
Contributor
13 reviews 13 reviews
10 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Besides the hotel needing updates (such as an elevator that doesn't make you nervous), the hotel has a welcoming entrance and friendly staff. The only minor issues we had were the carpets turned our feet (with socks on) black, and the hotel seemed in need of TLC. It's located in a great area near Costco's, Cabela's, and Joe's Crab Shack.... More 

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Monahans, Texas
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Clean rooms and helpful staff. We always stay here when we are in Lubbock. The guy at breakfast is always the highlight. My kids loved him. We always appreciate staying here. Only problem is the noise from the elevator, but rest assured it works fine.

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Texas
Top Contributor
77 reviews 77 reviews
16 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Clean, comfortable hotel with the friendliest staff I've ever seen! Seriously, EVERY member of the staff.... housekeeping, front desk, breakfast room....were all just the nicest people. Housekeeping even left us a little note saying thanks for staying there. I meant to request a 3rd floor room after reading some reviews about room noise, but I forgot. We were on the... More 

Was this review helpful? Yes 3
michelletx998, Guest Relations Manager at Quality Inn & Suites, responded to this review

Dear Boss99, Wow! Thank you so much for leaving such a wonderful review on Trip Advisor. I am so happy to read that everyone here was so friendly; we are all about GREAT GUEST SERVICE. Everyone here is so happy to help all our guests in any way possible, to ensure that their stay a great one. You can always... More 

Draper, Utah
Senior Contributor
31 reviews 31 reviews
31 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed 4 nights in this hotel over the Thanksgiving holiday. You can tell when a hotel is trying hard to provide good customer service and it came across at this hotel. Rooms were clean, beds were comfortable. Breakfast was good and service at breakfast was way above average...I didn't get the name of the attendant. We had two issues... More 

Was this review helpful? Yes
michelletx998, Guest Relations Manager at Quality Inn & Suites, responded to this review

Dear QDM Virginia, Thank you for staying with us though out your Thanksgiving holiday. I am glad that you enjoyed your stay and I am so sorry about your loss. I did look everywhere in the hotel and usually nothing is brought down if our guests are stay overs; I called several times to inform you though out the day.... More 

Dumas, Texas
2 reviews
5 of 5 stars Reviewed 3 weeks ago

My one night here during Thanksgiving was a pleasant experience. The large, well-appointed room was very clean and comfortable. I chose a third-floor, non- smoking room, which was extremely quiet; I could not hear the traffic on the nearby freeway, so I had a very restful night. The breakfast bar was well stocked and delicious. I will definitely stay there... More 

Was this review helpful? Yes
michelletx998, Guest Relations Manager at Quality Inn & Suites, responded to this review

Dear Jay M., Thank you for staying with us during your Thanksgiving holiday. I am really glad to read that everything was to your liking. Our 3rd floor is a really popular floor, I am glad you chose it. Please come back and stay with us again whenever you are in the Lubbock area and please enjoy the rest of... More 

1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

My family had another trip to Lubbock. ..and thank goodness the staff at Quality Inn were able to get us a room. And I guess our family is always bragging to other TTU parents about how great the service is at Quality Inn, that some of them were staying there too. Guess the best kept secret of Lubbock is getting... More 

Was this review helpful? Yes
michelletx998, Guest Relations Manager at Quality Inn & Suites, responded to this review

Dear Kimberly H., Wow, thank you so much for staying with us time and time again. I hope your stay here again was wonderful. It is always such a pleasure to see you and your lovely family, ya’ll are such great guests to have; always to happy, cheerful and full of TEXAS TECH spirit. We hope you keep on bragging... More 

London
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is almost certainly the best hotel stopover we have enjoyed during our recent road trip lasting almost a month across 7 states. Rooms were warm, comfortable and very clean. Really comfortable beds gave us a good nights rest. We will definitely stop again when next in Lubbock

Was this review helpful? Yes
michelletx998, Guest Relations Manager at Quality Inn & Suites, responded to this review

Dear Ian M. Thank you so much for staying with us on your recent road trip across 7 states. Wow, that is amazing, I don’t know if I could last that long away from home; I hope we did make you feel at home here in Lubbock, Texas. I am really pleased to read that your room was warm, comfortable... More 

Contributor
15 reviews 15 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

We stayed two nights in this hotel on our trip TP Lubbock for the OU/TT game. Our stay at the Quality Inn was quite pleasant. We were on the third floor and didn't experience any hall or connecting room noise. We were on the interstate side and did hear the traffic but it wasn't bad during the night. The rooms... More 

Was this review helpful? Yes
michelletx998, Guest Relations Manager at Quality Inn & Suites, responded to this review

Dear Sharon, Thank you so much for staying with us this past weekend while attending the OU/TT game, I am so happy that the weather was amazing!! I am happy to read that your stay was quite pleasant. Our 3rd floor is such a popular floor away from noise. I am so sorry about the internet. We are currently looking... More 

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Additional Information about Quality Inn & Suites

Address: 3430 W Loop 289, 34th Street & Loop 289 South, Lubbock, TX 79407
Phone Number:
Location: United States > Texas > Lubbock
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 65
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Also Known As:
Quality Inn And Suites
Quality Hotel Lubbock
Quality Inn Lubbock
Lubbock Quality Inn
Hotel Style:
#2 Business Hotel in Lubbock
#3 Family Hotel in Lubbock
#3 Romantic Hotel in Lubbock

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