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Quality Inn & Suites

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3430 W Loop 289, 34th Street & Loop 289 South, Lubbock, TX 79407
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Quality Inn & Suites
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Quality Inn & Suites
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408 reviews from our community

Traveler rating
    290
    99
    15
    3
    1
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164
48
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86
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (84)
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Deming, New Mexico
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

On a recent trip through Texas we had the opportunity to stay at this Quality Inn & Suites and from check in to check out the experience was wonderful. The staff was super friendly and helpful and the room was clean and comfortable. Breakfast was hot as promised and "Joe" even offers to prepare your waffle! We would return to... More 

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Albuquerque, NM
Senior Contributor
35 reviews 35 reviews
17 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The staff here is excellent- friendly and professional. The location was easy to find and use as a base location for most everywhere you'd need to get to in Lubbock. You can get cute Texas-shaped.waffles for breakfast- I just don't recommend the eggs there.

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Norfolk, Nebraska
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

Yash (Front Desk), Carla and Joe (Breakfast Area) are the best. During my 7 to 9 visits to Choice Motels this spring, Yash was the only to recognize my status with Choice Hotels. He also presented me with a gift package, pop corn, and cookies.

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Parthp91, General Manager at Quality Inn & Suites, responded to this review

Dear Jeff B, Thank you for taking the time out of your busy schedule to fill out this great review. We appreciate you staying with us every time you are in Lubbock. I am extremely proud of all of our staff and I'm glad that we are able to make you feel at home while you in Lubbock. Yash is... More 

Weimar, Texas
Senior Contributor
29 reviews 29 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Friendly, prompt, mind readers, can't beat it! Love the big rooms, comfy bed, and fluffy pillows. You have to meet the gentleman who takes care of your breakfast, so awesome! Pancakes and waffles? Oh My!

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Parthp91, General Manager at Quality Inn & Suites, responded to this review

Dear ltipitow, We appreciate you staying with us every time you are in Lubbock. I am extremely proud of all of our staff and I'm glad that we are able to make you feel at home while you in Lubbock. Joe is the gentleman in the breakfast area and he really is like that 24/7. The Texas shaped Waffles are... More 

Illinois City, Illinois
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 9, 2015 via mobile

This hotel is very welcoming & friendly from the staff at the breakfast area that go above and beyond to make you feel welcome. Must be a Texas thing! Even the housekeeping left little notes thanking us for staying with them. Front desk acknowledges you coming in and out. And the price is correct for this hotel.

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Parthp91, General Manager at Quality Inn & Suites, responded to this review

Dear Goneracin18, Thank you for taking the time out of your busy schedule to fill out this great review. I am extremely proud of all of our staff and I'm glad that we are able to make you feel at home while you in Lubbock. We look forward to seeing you during your next stay in Lubbock. Sincerely, Parth Patel... More 

Lakewood, Colorado
Contributor
19 reviews 19 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed March 23, 2015

Good service, nice people. Room was modern and clean. I could not believe how large it was. Breakfast was nice. There was an employee there making waffles for people. They were Texas shaped, of course. I would definitely stay here again.

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Parthp91, General Manager at Quality Inn & Suites, responded to this review

Dear TravelingAggie1991, We appreciate you staying with us every time you are in Lubbock. Some of our rooms are really big and those rooms are especially great if you need an extra rollaway bed. I am extremely proud of all of our staff and I'm glad that we are able to make you feel at home while you in Lubbock.... More 

Lubbock
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 20, 2015

We stayed here 2 nights while on spring break. The hotel was nicer than the pictures portrayed. The staff was so friendly! Housekeeping took extra special care of my daughters stuffed animals & carefully arranged them on her bed. Breakfast was good! Popcorn & cookies in the afternoon were nice treats. The hotel is in a great location for shopping... More 

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Parthp91, General Manager at Quality Inn & Suites, responded to this review

Dear Teresatravel Thank you for taking the time out of your busy schedule to fill out this great review.I am extremely proud of all of our staff and I'm glad that we are able to make you feel at home while you in Lubbock. We appreciate you deciding to stay with us during your recent visit to Lubbock. We hope... More 

Amarillo, Texas
2 reviews
5 of 5 stars Reviewed March 17, 2015

This is the best hotel in Lubbock. I travel with my job and this is the only place I will stay when working in this area. The rooms are always very clean and well maintained. The staff here are awesome, very friendly and will do anything they can to make you feel at home. I would recommend this Hotel to... More 

Was this review helpful? Yes
Parthp91, General Manager at Quality Inn & Suites, responded to this review

Dear Neetk77, Thank you for taking the time out of your busy schedule to fill out this great review. We appreciate you staying with us every time you are in Lubbock. I am extremely proud of all of our staff and I'm glad that we are able to make you feel at home while you in Lubbock. We look forward... More 

Contributor
16 reviews 16 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 12, 2015

Great warm welcome cookies and popcorn for kids when arrived great big clean room soft bed and towels hot tub and pool were amazing great buffet breakfast with the works great business center most definitely recommend and no doubt return☆☆☆☆☆

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Parthp91, General Manager at Quality Inn & Suites, responded to this review

Dear sole1982_30, Thank you for great response to our hotel. We appreciate you staying with us during your travel to Lubbock. I'm glad that you enjoyed our hot breakfast and our indoor heated pool. We take great pride in making sure that our rooms are clean. Once again, we are great appreciate of you staying with us during your visit... More 

Garland, TX
Senior Contributor
46 reviews 46 reviews
37 hotel reviews
83 helpful votes 83 helpful votes
4 of 5 stars Reviewed March 11, 2015

This wasn't our first choice of a hotel when we were planning our trip to Lubbock until we read all the glowing reviews here. We decided to book a room for three nights and got a reasonable rate. The staff were all very friendly including the front desk, the breakfast attendant and housekeeping. The room was spacious and clean but... More 

Was this review helpful? Yes
Parthp91, General Manager at Quality Inn & Suites, responded to this review

Dear cowboy6278, Thank you for staying us during your recent visit to Lubbock. We are extremely proud of all the staff at our hotel and we want to make sure that your stay is as enjoyable as can be. we are extremely sorry about the elevator not being operational during your stay. We had some mechanical problems with the elevator... More 

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