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Quality Inn & Suites

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3430 W Loop 289, 34th Street & Loop 289 South, Lubbock, TX 79407
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1 room 1 guest
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Quality Inn & Suites
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425 Reviews from our TripAdvisor Community

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Traveler rating
    298
    106
    16
    4
    1
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174
51
27
87
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (85)
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    (425)
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    (92)
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Dallas, Texas
Level Contributor
37 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

The staff are really friendly and you can tell they try hard to make it a nice hotel. Overall, it was fine. The elevator had a sign telling us not to be alarmed by the loud popping noises because it had been inspected and was perfectly safe. I was still alarmed. The towels were clean, but pretty thin. They had... More 

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DALLAS
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Arrived very late (about 11pm) for an overnight stay. Check-in was friendly and quick. However, once we got to the room we were sorely disappointed. Can't believe all the good reviews. Room was oddly oversized, with horrible dingy lighting and almost no furnishings. In room coffee was undrinkable. Carpet & furnishings were old and worn. Shower was not clean in... More 

Was this review helpful? Yes 1
Parthp91, General Manager at Quality Inn & Suites, responded to this review

Dear CK4110, Thank you for staying with us during your visit to Lubbock. I am extremely sorry that you were not able to enjoy your stay with us. We do have the placard in the bathroom because many of our guests like our blankets,pillows, and other accessories in the room. We keep the placard in the room so guests know... More 

Lancaster, United States
Level Contributor
7 reviews
4 hotel reviews
4 of 5 stars Reviewed 1 week ago

The employees were nice and friendly. The room was clean and the bed was comfortable. The breakfast was good. I loved the waffle in the shape of Texas! It's not too far from Texas Tech, about a 10 minute drive.

Was this review helpful? Yes
Parthp91, General Manager at Quality Inn & Suites, responded to this review

Dear April B, Thank you for staying with us during your visit to Lubbock. We really appreciate it and we appreciate you taking the time to fill out this review for us. I am glad that you were able to enjoy the breakfast and our Texas shaped waffles. We hope to see you next time during your stay in Lubbock.... More 

Odessa, Texas
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I had to stay two nights in Lubbock for work and I chose this hotel based on the price and the fact that it had a pool and free breakfast. The hotel could use some upgrades but was perfect for the little bit of time I would be spending there. Awesome king sized bed that was super comfy! I didn't... More 

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Parthp91, General Manager at Quality Inn & Suites, responded to this review

Dear Rina B, Thank you for staying with us during your visit to Lubbock. We really appreciate it and we appreciate you taking the time to fill out this review for us. I am glad that you were able to enjoy the breakfast and our amazing beds. I am sorry that you weren’t able to swim in our pool during... More 

McKinney, Texas, United States
Level Contributor
41 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stopped in Lubbock half way home from Colorado. This hotel was just right off the highway. Very clean and quite, only complaint is the shower and the the jacuzzi that is advertise as a two person tub, no way was it a two person tub (and we are not big people either) only one person can fit. We used... More 

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Parthp91, General Manager at Quality Inn & Suites, responded to this review

Dear Alice C, We are very glad that you were able to enjoy your stay with us. I am extremely sorry you weren’t able to enjoy the jacuzzi. You were probably in our handicap jacuzzi room. That rooms’ jacuzzi does not have as much space as our regular jacuzzi room. Next time, we will be sure to put you in... More 

ALEDO
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The front desk had our key ready for our late arrival. The man at the front desk was very friendly and courteous. The breakfast was above average and the hostess was exceptional. She was super friendly and very helpful. Our king suite was very spacious, clean and quiet. The bathroom was roomy and the shower was awesome. We will definitely... More 

Was this review helpful? Yes
Parthp91, General Manager at Quality Inn & Suites, responded to this review

Dear RedRaiderMom, Thank you for taking the time out of your busy schedule to fill out this great review of us. We are very glad that you were able to enjoy your stay with us. I am very proud of my staff and I am glad that they were able to make you feel welcome. We hope to see you... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

The rooms were clean, extremenly comfortable, and nicely outfitted. Beds were very comfortable and fresh. The service was exceptional as was the extensive breakfast. It had a very high end feel for a very reasonable price.

Was this review helpful? Yes
Parthp91, General Manager at Quality Inn & Suites, responded to this review

Dear LISA C, Thank you for filling out this great survey for us. I am very pleased that you were able to feel welcome and enjoyed your stay with us. We look forward to seeing you again. Until then, take care. Parth Patel General Manager Quality Inn and Suites More 

Crane, Texas
Level Contributor
62 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is a really nice hotel. This hotel has a great location, a wonderful staff, and a very satisfying breakfast. Waffles, pancakes, scrambled eggs, sausage, gravy and biscuits. Our room was clean and very roomy. The bed was comfortable and we both slept well. We will definitely stay here again.

Was this review helpful? Yes
Parthp91, General Manager at Quality Inn & Suites, responded to this review

Dear Tim L, We appreciate you staying with us during your visit to Lubbock. Thank you for filling out this great survey for us. I am very proud of my staff and I am glad that they were able to make you feel at home. We look forward to seeing you again. Until then, take care. Parth Patel General Manager... More 

Arlington, Texas
Level Contributor
90 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed July 26, 2015

We were here to visit my son this weekend, he goes to Texas Tech and we stayed at the Quality Inn and Suites on the first floor, in the room that was closest to the pool and gym. I didn't check out the gym but it looked nice. The indoor pool was great, and my husband and grandson loved the... More 

Was this review helpful? Yes 1
Parthp91, General Manager at Quality Inn & Suites, responded to this review

Dear loves2travel2011, Thank you for taking the time of your busy schedule to fill out this great survey for us. We appreciate you staying with us during your visit to Lubbock. I am very proud of my staff and I am glad that they were able to make you feel at home. We hope to see you again during your... More 

San Antonio, Texas
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 25, 2015

Stayed here during homecoming and really enjoyed our time there. The rooms were large and comfortable, the staff was very friendly and attentive. Very easy to get on the loop or Marsha Sharp Freeway. The continental breakfast was warm and well-stocked. 5 min to Tech.

Was this review helpful? Yes 1
Parthp91, General Manager at Quality Inn & Suites, responded to this review

Dear TechLaw, Thank you for staying with us during your visit to Lubbock. I am very glad that you were able to feel welcome and enjoy your stay with us. We hope to see you again during your next visit to Lubbock. Parth Patel General Manager Quality Inn and Suites More 

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