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Quality Inn & Suites

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3430 W Loop 289, 34th Street & Loop 289 South, Lubbock, TX 79407
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Quality Inn & Suites
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Quality Inn & Suites
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404 reviews from our community

Traveler rating
    288
    97
    15
    3
    1
See reviews for
161
48
27
85
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Illinois City, Illinois
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This hotel is very welcoming & friendly from the staff at the breakfast area that go above and beyond to make you feel welcome. Must be a Texas thing! Even the housekeeping left little notes thanking us for staying with them. Front desk acknowledges you coming in and out. And the price is correct for this hotel.

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Lakewood, Colorado
Contributor
19 reviews 19 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Good service, nice people. Room was modern and clean. I could not believe how large it was. Breakfast was nice. There was an employee there making waffles for people. They were Texas shaped, of course. I would definitely stay here again.

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Lubbock
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We stayed here 2 nights while on spring break. The hotel was nicer than the pictures portrayed. The staff was so friendly! Housekeeping took extra special care of my daughters stuffed animals & carefully arranged them on her bed. Breakfast was good! Popcorn & cookies in the afternoon were nice treats. The hotel is in a great location for shopping... More 

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Amarillo, Texas
2 reviews
5 of 5 stars Reviewed 5 weeks ago

This is the best hotel in Lubbock. I travel with my job and this is the only place I will stay when working in this area. The rooms are always very clean and well maintained. The staff here are awesome, very friendly and will do anything they can to make you feel at home. I would recommend this Hotel to... More 

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Parthp91, General Manager at Quality Inn & Suites, responded to this review

Dear Neetk77, Thank you for taking the time out of your busy schedule to fill out this great review. We appreciate you staying with us every time you are in Lubbock. I am extremely proud of all of our staff and I'm glad that we are able to make you feel at home while you in Lubbock. We look forward... More 

Contributor
16 reviews 16 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 12, 2015

Great warm welcome cookies and popcorn for kids when arrived great big clean room soft bed and towels hot tub and pool were amazing great buffet breakfast with the works great business center most definitely recommend and no doubt return☆☆☆☆☆

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Parthp91, General Manager at Quality Inn & Suites, responded to this review

Dear sole1982_30, Thank you for great response to our hotel. We appreciate you staying with us during your travel to Lubbock. I'm glad that you enjoyed our hot breakfast and our indoor heated pool. We take great pride in making sure that our rooms are clean. Once again, we are great appreciate of you staying with us during your visit... More 

Garland, TX
Senior Contributor
46 reviews 46 reviews
37 hotel reviews
83 helpful votes 83 helpful votes
4 of 5 stars Reviewed March 11, 2015

This wasn't our first choice of a hotel when we were planning our trip to Lubbock until we read all the glowing reviews here. We decided to book a room for three nights and got a reasonable rate. The staff were all very friendly including the front desk, the breakfast attendant and housekeeping. The room was spacious and clean but... More 

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Parthp91, General Manager at Quality Inn & Suites, responded to this review

Dear cowboy6278, Thank you for staying us during your recent visit to Lubbock. We are extremely proud of all the staff at our hotel and we want to make sure that your stay is as enjoyable as can be. we are extremely sorry about the elevator not being operational during your stay. We had some mechanical problems with the elevator... More 

1 review
5 of 5 stars Reviewed March 1, 2015

We were given a very warm welcome by the receptionist and then Mr. Patal himself greeted us. We were tired from the drive and Mr. Patal knew exactly from experiance how long we had traveled. We had a friendly conversation with him and he again welcomed us to Lubbock and advised if there is anything you need please not to... More 

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Parthp91, General Manager at Quality Inn & Suites, responded to this review

Dear Rossana G, Thank you for the great response to our hotel. I'm extremely please of our hotel staff and glad that we were able to make your stay comfortable. We really appreciate your deciding to stay with us during your stay and we hope that you decide to stay with us next time you are in Lubbock. Parth Patel... More 

Carrollton
Top Contributor
106 reviews 106 reviews
79 hotel reviews
78 helpful votes 78 helpful votes
5 of 5 stars Reviewed February 28, 2015 via mobile

Stayed here while in town on business. This is our first time at this Quality Inn, in the past we had stayed at a different chain and had decided we needed a change. This is a great little Quality Inn. The staff were very friendly at check-in, and mentioned that we needed to make sure and have coffee and fresh... More 

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Parthp91, General Manager at Quality Inn & Suites, responded to this review

Dear jetsetterwannabe, Thank you for staying with us during your stay in Lubbock. We really appreciate you taking the time and filling out a review. I am extremely proud of our hotel staff and very please that we were able to make your stay more comfortable. We are pleased that you have decided to stay with us again next time... More 

2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 15, 2015

A bit dated, but good value for the price and friendly service. We needed a room for 3 adults and 2 kids. The suite had a sofa bed that was not a high quality mattress, but the other beds were fine. The decor is old and an upgrade would make a big difference. But again, it's passable for the price.

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Parthp91, General Manager at Quality Inn & Suites, responded to this review

Dear Alfredo543 Thank you for filling out a survey on our hotel. We appreciate your feedback and we will take your feedback under consideration. We appreciate you staying with us during your stay in Lubbock. We are very proud of our staff and their service. We hope that you will stay with us next time you visit Lubbock. Sincerely, Parth... More 

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 8, 2015

Genuine kindness bright smiles & so very helpful from the moment I walked in. Stored our ice cream immediately w/hesitation the older short hispanic man came out w/a wonderful smile greeted me w/a strong hand shake & wanted to let me know how he was going to set up the dining area for my daughter pizza & cake time. Professionally... More 

Was this review helpful? Yes
Parthp91, General Manager at Quality Inn & Suites, responded to this review

Dear Mommyof2sweetangels, Thank you for great response to our hotel. We appreciate you staying with us during your travel to Lubbock. I'm glad that you enjoyed our hot breakfast. We take great pride in making sure that our rooms are clean. I'm very proud of our great staff and I'm glad that they were able to help you out and... More 

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