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Quality Inn & Suites

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3430 W Loop 289, 34th Street & Loop 289 South, Lubbock, TX 79407
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Best prices for: 1 room 1 guest
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412 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (85)
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  • English first
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  • All months
    (412)
  • Mar-May only
    (92)
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Kaiserslautern, Germany
Level Contributor
208 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 136 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

American Airlines stranded me in Lubbock for a day when they cancelled my flight. The hotel was the most reasonably priced hotel that was available in town. Great front desk staff. Let me have a room a few minutes after I checked in and that was appreciated. A bit noisy. You can hear doors slam and people above you if... More 

Was this review helpful? Yes
El Paso, Texas
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

what a great place with the absolute best staff one can have. I was visiting my daughter who attends Texas Tech and forgot my wedding ring at the hotel. I was approx 60 miles away when I received a phone call from Joe, the manager of the hotel, to inform me of my ring. I was going to return when... More 

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Strasshof
Level Contributor
76 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed May 27, 2015

We made a stopover in Lubbock and were looking for an overnight stay at low cost. The hotel is clean, has a very nice front desk and generally gives no reason to complain. However, there are almost no dining or shopping opportunities around. Recommended for travellers.

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Lubbock, Texas
Level Contributor
29 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed May 25, 2015

Booked this hotel for the weekend because of a dance recital. Because it was also the same weekend as Texas Tech graduation, we got the last room available, and it was a handicap access room. I have stayed in other handicap access rooms, but this one was laid out strange. The bathroom door and the entry door would knock together,... More 

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Deming, New Mexico
Level Contributor
31 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed May 20, 2015

On a recent trip through Texas we had the opportunity to stay at this Quality Inn & Suites and from check in to check out the experience was wonderful. The staff was super friendly and helpful and the room was clean and comfortable. Breakfast was hot as promised and "Joe" even offers to prepare your waffle! We would return to... More 

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Albuquerque, NM
Level Contributor
35 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed May 19, 2015

The staff here is excellent- friendly and professional. The location was easy to find and use as a base location for most everywhere you'd need to get to in Lubbock. You can get cute Texas-shaped.waffles for breakfast- I just don't recommend the eggs there.

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Norfolk, Nebraska
Level Contributor
5 reviews
3 hotel reviews
5 of 5 stars Reviewed April 25, 2015

Yash (Front Desk), Carla and Joe (Breakfast Area) are the best. During my 7 to 9 visits to Choice Motels this spring, Yash was the only to recognize my status with Choice Hotels. He also presented me with a gift package, pop corn, and cookies.

Was this review helpful? Yes
Parthp91, General Manager at Quality Inn & Suites, responded to this review

Dear Jeff B, Thank you for taking the time out of your busy schedule to fill out this great review. We appreciate you staying with us every time you are in Lubbock. I am extremely proud of all of our staff and I'm glad that we are able to make you feel at home while you in Lubbock. Yash is... More 

Weimar, Texas
Level Contributor
29 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed April 25, 2015

Friendly, prompt, mind readers, can't beat it! Love the big rooms, comfy bed, and fluffy pillows. You have to meet the gentleman who takes care of your breakfast, so awesome! Pancakes and waffles? Oh My!

Was this review helpful? Yes
Parthp91, General Manager at Quality Inn & Suites, responded to this review

Dear ltipitow, We appreciate you staying with us every time you are in Lubbock. I am extremely proud of all of our staff and I'm glad that we are able to make you feel at home while you in Lubbock. Joe is the gentleman in the breakfast area and he really is like that 24/7. The Texas shaped Waffles are... More 

Illinois City, Illinois
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed April 9, 2015 via mobile

This hotel is very welcoming & friendly from the staff at the breakfast area that go above and beyond to make you feel welcome. Must be a Texas thing! Even the housekeeping left little notes thanking us for staying with them. Front desk acknowledges you coming in and out. And the price is correct for this hotel.

Was this review helpful? Yes
Parthp91, General Manager at Quality Inn & Suites, responded to this review

Dear Goneracin18, Thank you for taking the time out of your busy schedule to fill out this great review. I am extremely proud of all of our staff and I'm glad that we are able to make you feel at home while you in Lubbock. We look forward to seeing you during your next stay in Lubbock. Sincerely, Parth Patel... More 

Lakewood, Colorado
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed March 23, 2015

Good service, nice people. Room was modern and clean. I could not believe how large it was. Breakfast was nice. There was an employee there making waffles for people. They were Texas shaped, of course. I would definitely stay here again.

Was this review helpful? Yes
Parthp91, General Manager at Quality Inn & Suites, responded to this review

Dear TravelingAggie1991, We appreciate you staying with us every time you are in Lubbock. Some of our rooms are really big and those rooms are especially great if you need an extra rollaway bed. I am extremely proud of all of our staff and I'm glad that we are able to make you feel at home while you in Lubbock.... More 

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