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Quality Inn & Suites

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3430 W Loop 289, 34th Street & Loop 289 South, Lubbock, TX 79407
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Quality Inn & Suites
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417 Reviews from our TripAdvisor Community

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Traveler rating
    295
    103
    15
    3
    1
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171
49
27
86
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (85)
Date | Rating
  • English first
  • Any
English first
  • All months
    (417)
  • Mar-May only
    (92)
  • Jun-Aug only
    (148)
  • Sep-Nov only
    (99)
  • Dec-Feb only
    (78)
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Arlington, Texas
Level Contributor
78 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We were here to visit my son this weekend, he goes to Texas Tech and we stayed at the Quality Inn and Suites on the first floor, in the room that was closest to the pool and gym. I didn't check out the gym but it looked nice. The indoor pool was great, and my husband and grandson loved the... More 

Was this review helpful? Yes
Parthp91, General Manager at Quality Inn & Suites, responded to this review

Dear loves2travel2011, Thank you for taking the time of your busy schedule to fill out this great survey for us. We appreciate you staying with us during your visit to Lubbock. I am very proud of my staff and I am glad that they were able to make you feel at home. We hope to see you again during your... More 

San Antonio, Texas
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

Stayed here during homecoming and really enjoyed our time there. The rooms were large and comfortable, the staff was very friendly and attentive. Very easy to get on the loop or Marsha Sharp Freeway. The continental breakfast was warm and well-stocked. 5 min to Tech.

Was this review helpful? Yes
Parthp91, General Manager at Quality Inn & Suites, responded to this review

Dear TechLaw, Thank you for staying with us during your visit to Lubbock. I am very glad that you were able to feel welcome and enjoy your stay with us. We hope to see you again during your next visit to Lubbock. Parth Patel General Manager Quality Inn and Suites More 

Level Contributor
9 reviews
8 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW

It was nice stay. Went around town. Buddy holly place. Texas tech university and medical school. Xxxxxxxxxxxxxxx xxxx xxx xx x. X. Xx. X. Xx xxc xx xcc xc. Gv. Gv. Vffv. Gv. Vv. Ggdc gv hb. Fg hf. Hg h/ vf bj fhvhh k.jv h..hc g c v b c/

Was this review helpful? Yes
Parthp91, General Manager at Quality Inn & Suites, responded to this review

Dear Syed W, Thank you for staying with us during your visit to Lubbock. I am glad that you were able to enjoy your stay with us. The Buddy Holly Museum is one of my favorite places in Lubbock and Texas Tech is an amazing place to just walk around. Parth Patel General Manager Quality Inn and Suites More 

Manhattan, Kansas
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We had a very nice stay here. The beds were comfortable. The staff was very friendly. Breakfast was good and had many choices and there was a very friendly, helpful man on duty during breakfast to help make waffles and attend to visitors. We had no problem with the wifi. My son was happy to have a fitness room to... More 

Was this review helpful? Yes
Parthp91, General Manager at Quality Inn & Suites, responded to this review

Dear teresa35, Thank you for staying with us during your visit to Lubbock. I am very proud of our staff and I am glad that we were able to make you feel welcome. I know there aren’t a lot of shopping options around us right now. However, in a year we are going to have a outlet mall opening up... More 

Manhattan, Kansas
Level Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

On a recent family vacation my family and I chose to stay in this hotel. The staff was very helpful as well as friendly. The room was comfortable and clean. If you are planning a visit to this hotel you may want to bring your own pillow as the pillows are slightly smaller than the average size (though, to be... More 

Was this review helpful? Yes
Parthp91, General Manager at Quality Inn & Suites, responded to this review

Dear travelmonster44, Thank you for taking the time out of your busy schedule to fill out this great survey. I am glad that you were able to enjoy your stay with us. I am a huge fan of the Texas shaped waffles as well. I am sorry about the size of our pillows and next time if you need more... More 

Kaiserslautern, Germany
Level Contributor
218 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 137 helpful votes
5 of 5 stars Reviewed 4 weeks ago

American Airlines stranded me in Lubbock for a day when they cancelled my flight. The hotel was the most reasonably priced hotel that was available in town. Great front desk staff. Let me have a room a few minutes after I checked in and that was appreciated. A bit noisy. You can hear doors slam and people above you if... More 

Was this review helpful? Yes
Parthp91, General Manager at Quality Inn & Suites, responded to this review

Dear jocampo, I am extremely sorry that your flight got canceled during your trip. I am glad that we were able to help you out and I am grateful that the staff was able to make you feel welcome. We hope that next time you come to Lubbock, you come to visit and decide to stay with us again. Parth... More 

El Paso, Texas
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

what a great place with the absolute best staff one can have. I was visiting my daughter who attends Texas Tech and forgot my wedding ring at the hotel. I was approx 60 miles away when I received a phone call from Joe, the manager of the hotel, to inform me of my ring. I was going to return when... More 

Was this review helpful? Yes
Parthp91, General Manager at Quality Inn & Suites, responded to this review

Dear tavomart, Thank you for taking the time out to fill out a review. We appreciate you staying with us during your visit to Lubbock. I am extremely glad that Joe was able to find your ring and we were able to return it to you safe and sound. I am very proud of my staff and I am grateful... More 

Strasshof
Level Contributor
76 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed May 27, 2015

We made a stopover in Lubbock and were looking for an overnight stay at low cost. The hotel is clean, has a very nice front desk and generally gives no reason to complain. However, there are almost no dining or shopping opportunities around. Recommended for travellers.

Was this review helpful? Yes
Parthp91, General Manager at Quality Inn & Suites, responded to this review

Dear Redrat72, Thank you for taking the time out to fill out a review. We appreciate you staying with us during your visit to Lubbock. I am glad that you were able to enjoy your stay with us during your visit to Lubbock. I know there are not a lot of dinning options around us right now but in a... More 

Lubbock, Texas
Level Contributor
29 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed May 25, 2015

Booked this hotel for the weekend because of a dance recital. Because it was also the same weekend as Texas Tech graduation, we got the last room available, and it was a handicap access room. I have stayed in other handicap access rooms, but this one was laid out strange. The bathroom door and the entry door would knock together,... More 

Was this review helpful? Yes
Parthp91, General Manager at Quality Inn & Suites, responded to this review

Dear Dianne C, Thank you for taking the time out to fill out a review. We appreciate you staying with us during your visit to Lubbock. I am extremely sorry that you had to deal with the musty odor. I appreciate your honesty and I promise to take a look at the issue. I am extremely proud of the staff... More 

Deming, New Mexico
Level Contributor
32 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed May 20, 2015

On a recent trip through Texas we had the opportunity to stay at this Quality Inn & Suites and from check in to check out the experience was wonderful. The staff was super friendly and helpful and the room was clean and comfortable. Breakfast was hot as promised and "Joe" even offers to prepare your waffle! We would return to... More 

Was this review helpful? Yes
Parthp91, General Manager at Quality Inn & Suites, responded to this review

Dear Leslie N, Thank you for taking the time out of your busy schedule to fill out this great review. I am extremely proud of all of our staff. We are proud of our clean rooms as well. Im glad you were able to enjoy your stay with us during your trip through Texas. We look forward to seeing you... More 

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