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All 55 Lubbock hotels

Quality Inn & Suites

2.5 of 5 Hotel   |   3430 W Loop 289, 34th Street & Loop 289 South, Lubbock, TX 79407
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95%
Ranked #2 of 55 hotels in Lubbock
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 1 week ago
Jeff B Norfolk, Nebraska
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311 people have reviewed this hotel

Traveler rating
    229
    67
    11
    3
    1
See reviews for
119
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (61)
Date | Rating
  • English first
  • Any
English first
Norfolk, Nebraska
1 review
5 of 5 stars Reviewed 1 week ago

Quality Inn & Suites, 3430 West Loop 289, Lubbock, TX is one of the best Choice Motels we stay in. We are in 6 to 8 motels each year and this one is top notch. The Parking is great, the location is great, the surrounding area is great, and the staff (Jennifer, Karla, Joe) are excellent people -- polite, patient,... More

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danpatel00, Owner at Quality Inn & Suites, responded to this review

Dear Jeff B., Thank you for making us your CHOICE hotel when you were in the Lubbock, Texas area. I am really happy to hear that you enjoyed your stay and that my staff were helpful, patient and polite. I am also glad to read that you were able to stop and enjoy our delicious hot and tasty breakfast. Please... More

Odessa, Texas
1 review
5 of 5 stars Reviewed 1 week ago

I have made a habit of staying here, but they have recently amped up the facility since I last stayed. Making reservations was easy and courteous. It's not always making reservations for a team, but they set us up perfectly. Breakfast was top notch, and saved a team on a limited budget a considerable amount of money. Rooms, showers, and... More

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danpatel00, Owner at Quality Inn & Suites, responded to this review

Dear Mark, Thank you so much for your excellent comment. I know being a coach, is really hard at times to get a really great place at a really great price. I am so glad that you found us and that everything was to your liking, the rooms, showers and the beds. You can always call Michelle directly and she... More

Longmont, Colorado
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Thanks, Quality Inn! This is the place to stay in Lubbock, TX. We stayed here on our way back North after having stayed at a different hotel on our way South a few days earlier. This one was much better with its wonderful desk personnel and management. Jennifer did a great job checking us in on a weeknight. Also, it... More

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danpatel00, Owner at Quality Inn & Suites, responded to this review

Dear RRnCO, Thank you so much for taking time out of your busy day to give us such a great review. I really am so blessed to have Jennifer; she really loves her job and it shows. I am so glad to hear that you enjoyed our delicious freshly baked chocolate chip cookies and hot popcorn. It is also so... More

South Padre Island, Texas
Contributor
13 reviews 13 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We were greeted and served by a very friendly and accommodating staff. We found and enjoyed a clean and well appointed room. Property is well maintained. The gentleman in the breakfast room was very helpful and made us feel like family. Good selection of breakfast items, besides the waffles, an the chaffing dishes were kept full. We went for breakfast... More

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danpatel00, Owner at Quality Inn & Suites, responded to this review

Lstimp, Thank you so much for your kind words regarding my hotel, I am so blessed to have the staff I do and am always so happy to hear when guests are welcomed in the "Quality" fashion. Joe, my breakfast attendant definitely shows "Quality" service and treats every single guest who walks through the doors as family. I hope the... More

Seminole, Texas
1 review
5 of 5 stars Reviewed 3 weeks ago

What a great hotel. Very very friendly service, the man at breakfast making everyones waffles was amazing. He makes you feel so at home. And the rates were so reasonable. Will definitely be my choice for future visits to Lubbock.

Review collected in partnership with this hotel

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danpatel00, Owner at Quality Inn & Suites, responded to this review

Lisa D., Thank you so much for your kind words regarding my hotel, I'm so glad you found everything to your liking. I am very blessed to have the staff I do, especially Joe - he is such a wonderful asset to the company! I'm glad you found the rates reasonable and hope to see you the next time you're... More

Victoria, Canada
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed for 4 nights in a King suite. It was pretty clean and spacious. The only unclean thing was the toilet had a few spots under the lid. The bed was super comfy (although the pillows were kind of deflated) and the shower pressure was great. My biggest gripe was the highway noise as the hotel is located right... More

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danpatel00, Owner at Quality Inn & Suites, responded to this review

Kirstenandrich, Thank you so much for your kind words regarding my hotel, I'm so glad you found everything enjoyable while you were in town for your sister's wedding. I am so incredibly sorry to hear you found spots under the toilet lid and I have already addressed that with my executive housekeeper. I'm glad to hear you found the bed... More

Decatur
2 reviews
5 of 5 stars Reviewed 3 weeks ago

This hotel is an excellent choice. I cannot say enough about the customer service. The front desk staff was so friendly and helpful, she even provided the phone number for a pizza place we wanted to order from that evening. The staff at breakfast went above and beyond. They filled my daughter's drink, turned the television to cartoons, the food... More

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danpatel00, Owner at Quality Inn & Suites, responded to this review

Erin O., Thank you so much for your kind words regarding my hotel, I'm so glad to hear every one of my staff members treated you will "Quality" service. Here at Quality Inn and Suites we pride ourselves on our customer service and it always makes me smile to read comments like your where it has been displayed. I hope... More

1 review
4 of 5 stars Reviewed 3 weeks ago via mobile

The hotel staff were very kind. Especially the gentleman working the breakfast dining room. He was great with all the kids that were there during our stay. Overall everything was nice. We usually stay with family when we are in town... that may change since we have discovered this hotel. Nice to get away. Looking forward to returning when in... More

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danpatel00, Owner at Quality Inn & Suites, responded to this review

Is2782, Thank you so much for your kind words regarding my hotel, I'm so happy to hear you found everything to your liking. It makes me so happy to hear you found our staff nice, I am incredibly blessed with a staff who knows the true meaning of "Quality" service. Joe, the breakfast attendant is incredibly good at his job... More

Midland, Texas
Contributor
16 reviews 16 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is the second time I have stayed at this hotel and it never disappoints. Check in was quick and flawless; room was roomy and clean; breakfast was yummy and fast; location was perfect for shopping!

Review collected in partnership with this hotel

Was this review helpful? Yes
danpatel00, Owner at Quality Inn & Suites, responded to this review

Bluelexilou23, Thank you so much for your kind words regarding my hotel. I would also like to thank you for coming back a second time, I am so happy to hear that my staff and hotel were so welcoming the first time that not only did you book another stay with us but you also reviewed us for the second... More

Top Contributor
87 reviews 87 reviews
17 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

We spent one night here and found the location was not conveniently near restaurants, although they did offer menus for those restaurants that deliver. We were in a room on the second floor (3 floors total), and could hear a great deal of noise from those walking in the room above us. The room had a refrigerator and microwave which... More

Was this review helpful? Yes 1
danpatel00, Owner at Quality Inn & Suites, responded to this review

Cheryl D., Thank you for your review about my hotel. I'm so sorry that you didn't find the hotel conveniently located to any of the restaurants but I am glad to hear that the front desk helped assist you with delivery options. I'm also glad to hear that you found the mounted hair dryer and our "Q" shower heads handy,... More

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Additional Information about Quality Inn & Suites

Also Known As:
Quality Inn And Suites
Quality Hotel Lubbock
Quality Hotel
Quality Inn Lubbock
Lubbock Quality Inn
Address: 3430 W Loop 289, 34th Street & Loop 289 South, Lubbock, TX 79407
Phone Number:
Location: United States > Texas > Lubbock
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Lubbock
#2 Business Hotel in Lubbock
#2 Romantic Hotel in Lubbock
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
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