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Quality Inn & Suites

2.5 of 5 3430 W Loop 289, 34th Street & Loop 289 South, Lubbock, TX 79407
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Certificate of Excellence 2014
Quality Inn & Suites
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Quality Inn & Suites
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374 reviews from our community

Traveler rating
    269
    87
    14
    3
    1
See reviews for
150
45
24
79
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (73)
Date | Rating
  • English first
  • Any
English first
  • All months
    (374)
  • Mar-May only
    (79)
  • Jun-Aug only
    (141)
  • Sep-Nov only
    (89)
  • Dec-Feb only
    (65)
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Salt Lake City
2 reviews
3 of 5 stars Reviewed 1 week ago

We stayed on what was evidently a busy weekend (for Lubbock) so as with most hotels they opted to raise the room rate…to the tune of $200 per night less taxes. I travel frequently so I am used to this tactic however if a hotel is going to double their rate it becomes much more difficult to overlook the little... More

Review collected in partnership with this hotel

Was this review helpful? Yes
danpatel00, Guest Relations Manager at Quality Inn & Suites, responded to this review

Dear Richard L, Thank you for taking time out of your busy day to reply to Trip Advisor. I am so sorry that we did not meet your expectations. Special event weekends are very hard for us, because we have to keep up with the competition. We do have a lot of repeat guests that have been coming here over... More

Henrietta, Texas
2 reviews
5 of 5 stars Reviewed 1 week ago

Great people at the front desk. Very clean all the way around. Accessible and quiet. Breakfast was okay, not the best continental I have seen but adequate. Had several friends also staying there and the common area was clean and well cared for. Will stay there again.

Review collected in partnership with this hotel

Was this review helpful? Yes
danpatel00, Guest Relations Manager at Quality Inn & Suites, responded to this review

Dear Mr. Farmer, Thank you for staying with us. I am delighted to read that you believe we have a great front desk staff; everyone here loves their jobs and the guests we serve. I was overjoyed to hear that you were able to sit down and have breakfast with us. I am glad we are your “CHOICE” hotel whenever... More

Manchester, United Kingdom
Contributor
18 reviews 18 reviews
16 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Just returned back home to England after yet another great stay at Quality Inn & Suites, I visit Lubbock at least once, sometimes more every year and would not consider staying anywhere else. This hotel has all that I could want, friendly and helpful staff, comforable clean rooms and a bathroom shower that really works well, soft beds, free computer... More

Was this review helpful? Yes
danpatel00, Guest Relations Manager at Quality Inn & Suites, responded to this review

Dear Chris, Wow, thank you so much for all the extremely wonderful comments about our hotel. I am so glad you made it back to England safely. I am happy that when you are in the Lubbock area, you only stay with us and have become like part of our family. I am glad you were able to enjoy all... More

Dallas, Texas
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I was EXTREMELY pleased with this hotel! I am a State employee who travels all over Texas for my job. I stay at A LOT of hotels throughout Texas each year. I have stayed at several hotels in Lubbock, including the Overton Hotel, which their manager will try to convince you they are the best hotel in Lubbock.... but ARE... More

Review collected in partnership with this hotel

Was this review helpful? Yes 3
danpatel00, Guest Relations Manager at Quality Inn & Suites, responded to this review

Dear 1texasguy, Wow!!!, thank you so very much for such EXTREMELY excellent words about the Quality Inn & Suites here in Lubbock, Texas. I am so pleased that you found us. Here at the Quality Inn & Suites; we are all about GREAT GUEST SERVICE. Our guests are our number one priority, if it was not for any of our... More

Paris, France
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 15, 2014

I have enjoyed a full week in this hotel. We were a party of five, coming from abroad. Everybody has been nice with us at the reception as well as for breakfast. The reception has been very helpful to suggest places to go for shopping and gave us good restaurants addresses. I would definitely recommend this hotel.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
danpatel00, Owner at Quality Inn & Suites, responded to this review

Dear Serge S., Merci, for your stay again. I am so glad that you were able to come back from Paris, France and stay with us again. It is always such a pleasure to chat with you in the morning before you leave. I am really happy that you enjoyed our breakfast daily and that you were able to find... More

Austin, Texas
Top Contributor
67 reviews 67 reviews
18 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed September 12, 2014

I stayed here with my wife while road tripping from Austin to Denver. The rooms were clean and quiet, breakfast was very good and included with the stay, and the staff were very helpful - even letting me use the manager's scanner when there wasn't one in the business center. I would definitely recommend this hotel to anyone passing through... More

Was this review helpful? Yes 1
danpatel00, Owner at Quality Inn & Suites, responded to this review

Dear Alex Z., I’d like to thank you and your wife for staying with us while road tripping from Austin to Denver; this is a perfect midway point. I am happy to read that your room was clean and quiet and that you had time to enjoy our delicious breakfast with hot and cold items. My staff is all about... More

Kihei, Hawaii
Contributor
11 reviews 11 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed September 10, 2014

Not much going on at this hotel. It is quiet and has a comfortable bed, clean sheets and clean towels. That's it. No bells and whistles. A minimal spread that they put out in the morning and call it breakfast. Mostly, biscuits, some gravey, cereal and a banana. If you're looking for a place to sleep while visiting or doing... More

Was this review helpful? Yes
danpatel00, Owner at Quality Inn & Suites, responded to this review

Dear Hookie Hookie, I am so glad that you found us and were able to hang your hat here. Also glad that your room was quiet and had a comfortable bed with clean sheet and clean towels, we are all about cleanliness. I am so delighted that you were able to stop by our freshly made and delicious hot breakfast;... More

Texas
Senior Contributor
34 reviews 34 reviews
20 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed September 3, 2014

If you are looking for a clean, no frills place this is a good choice. After several stays here, I can always count on cleanliness, courtesy and friendly customer service. The free breakfast is more than adequate and has several good choices. Great location. Parking has never been a problem. I travel alone frequently and always feel safe here. I... More

Was this review helpful? Yes
danpatel00, Owner at Quality Inn & Suites, responded to this review

Dear Texashopr, Thank you so much for making us your “Go To” hotel whenever you are in the Lubbock, Texas area. We are all so glad to have you come back time and time again. I am so happy to read that everyone here is friendly; we are really all about GREAT GUEST SERVICE. I am thrilled that you have... More

Arlington, TX
Top Contributor
80 reviews 80 reviews
13 hotel reviews
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed September 3, 2014

We stayed here overnight during the TTU move-in to the dorms. Rooms are larger than normal and the beds were very comfy. We had a running toilet in the bathroom but didn't report it, just closed the bathroom door and didn't hear it through the night. Staff is very friendly and helpful, we enjoyed a great breakfast the next morning.... More

Was this review helpful? Yes
danpatel00, Owner at Quality Inn & Suites, responded to this review

Dear Angie M. 8, Thank you so much for staying with us on such a busy weekend. Sorry about your running toilet, we have addressed the issue and it has been fixed. I am happy to read that the staff here was very friendly and helpful and that you had time out of your busy move-in weekend to enjoy our... More

amarillo, tx
2 reviews
5 of 5 stars Reviewed September 3, 2014

The staff was super-friendly and helpful, especially at breakfast. The hotel was clean and well-maintained and had a nice smell. It was a little warm in the hallways and stairwell but it was a hot weekend. Our room we like very cold and the air conditioner was on full blast all weekend and we never had a problem. The breakfast... More

Was this review helpful? Yes
danpatel00, Owner at Quality Inn & Suites, responded to this review

Dear Rebecca TX, Thank you so much for such kind words regarding our Quality Inn & Suites here in Lubbock, Texas. I am so glad that everything was to your liking. I am glad to read that the staff was super-friendly and helpful and you had time to visit with Joe & Carla in our breakfast area. I am super... More

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Additional Information about Quality Inn & Suites

Address: 3430 W Loop 289, 34th Street & Loop 289 South, Lubbock, TX 79407
Phone Number:
Location: United States > Texas > Lubbock
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 65
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Also Known As:
Quality Inn And Suites
Quality Hotel Lubbock
Quality Inn Lubbock
Lubbock Quality Inn

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