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All 56 Lubbock hotels

Quality Inn & Suites

2.5 of 5 Hotel   |   3430 W Loop 289, 34th Street & Loop 289 South, Lubbock, TX 79407
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95%
Ranked #2 of 56 hotels in Lubbock
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
khristystrange Waxahachie, Texas
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  • Reviews (356)
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356 people have reviewed this hotel

Traveler rating
    258
    82
    12
    3
    1
See reviews for
143
42
22
75
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (68)
Date | Rating
  • English first
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English first
Waxahachie, Texas
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

After my last visit from a Quality Inn, I was a little skeptical about staying in another one. My daughter attends Texas Tech and I will start staying here from now on! It's easy to get to and the location is perfect for visiting the campus as well as getting around to other locations in Lubbock. It seems like it... More

Was this review helpful? Yes
danpatel00, Owner at Quality Inn & Suites, responded to this review

Dear Khristystrange, I am so glad you decided to give the brand another try; and I am ecstatic that you were able to find us here at the Quality Inn & Suites in Lubbock, Texas. I am happy to read that we have another Red Raider to add to our Texas Tech family. I am glad that you found that... More

San Antonio, Texas
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

My family and I have stayed here 3 times in the last year and have never been disappointed. Michelle always remembers us and is so happy and has excellent suggestions for restaurants or activities to do. The rooms have always been spotless and the staff are always extremely helpful. Love this place.

Was this review helpful? Yes
danpatel00, Owner at Quality Inn & Suites, responded to this review

Dear Kim H., Thank you so much for your wonderful comments about our Quality Inn & Suites here in Lubbock, Texas. I am so glad that you have stayed with us for the last couple of times while in Lubbock. I am so blessed to have Michelle; she is really all about GREAT GUEST SERVICE. I am happy that your... More

Kansas
Reviewer
5 reviews 5 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My family and I stayed for three nights this past week/end while in town for a wedding. I am fairly picky about hotels and typically stay in higher level chains (like Hyatt, Sheraton, etc.) when given the choice. But I was VERY impressed and I must say a little surprised at how much I enjoyed my stay here. The staff... More

Was this review helpful? Yes
danpatel00, Owner at Quality Inn & Suites, responded to this review

Dear Midwest Girl 79, WOW!!! Thank you, thank you, and thank you for all your wonderful comments about our hotel. We are so glad that your family found us and decided to stay with us while you were in town for the wedding. We really did have fun taking care of all of you while in Lubbock, Texas. We may... More

Amarillo
1 review
4 of 5 stars Reviewed 5 days ago NEW via mobile

Staff was nice and friendly. Breakfast was good and hot. Decent variety of things to choose from at breakfast. We had no problems checking into our room. Room and bathroom were clean and larger than expected. I will stay here again on future trips.

Was this review helpful? Yes
danpatel00, Owner at Quality Inn & Suites, responded to this review

Dear Donka79106, Thank you so much for staying with us. I am happy to read that our staff was nice and friendly, and you had a good and hot breakfast. It is always such a pleasure to read that you room was larger than expected, I am glad it was to your liking. Please come back soon and stay with... More

Canadian, Texas
Contributor
13 reviews 13 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

I booked this stay 4 days in advance by calling the hotel directly, and visiting with Landon. I requested a Non-Smoking King on the opposite side of the interstate, and Landon further recommended a room on the top floor, as opposed to the 2nd floor (to avoid overhead noises from rooms above). He provided our room number #323, and I... More

Was this review helpful? Yes
danpatel00, Owner at Quality Inn & Suites, responded to this review

Dear Jacksthename, Thank you so much for all your kind words about our hotel and our Guest Service Representative Landon, he really is one amazing guy and will do whatever it takes to make a guest happy. At times we do try to accommodate to all special requests. I do apologize that we had carpet cleaning the night of your... More

Norman, Oklahoma
Contributor
13 reviews 13 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at this hotel on a Saturday night, and then again the following Tuesday. Both stays were great. The staff was friendly and helpful, the rooms were spacious and clean, the breakfast staff was attentive and ready to prepare a waffle or pancakes for you. The pool and hot tub were refreshing and had plenty of clean towels. We... More

Review collected in partnership with this hotel

Was this review helpful? Yes
danpatel00, Owner at Quality Inn & Suites, responded to this review

Dear S Carson03, Thank you for such excellent words on our Quality Inn & Suites, here in Lubbock, Texas. I am so happy that you found my staff friendly & helpful; we are all about GREAT GUEST SERVICE. I always feel so good when I see replies like yours, we love that everything went so well for you. I am... More

Dallas, TX
Contributor
12 reviews 12 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

Nice hotel, pleasant staff and real eggs for breakfast. The only negative I can say is that I couldn't get the wifi to work. I would definitely recommend it if you are staying in Lubbock. We didn't use the indoor pool, but it looked nice. Small, but nice.

Was this review helpful? Yes
danpatel00, Owner at Quality Inn & Suites, responded to this review

Dear JL-TX, Thank you so much for taking time to write your review on Trip Advisor. I was so glad to read that you found our hotel staff pleasant and you had time to enjoy our delicious hot fresh breakfast. I have addressed the Wi-Fi situation and it has been taken care of. I do hope you are able to... More

Richmond, Texas
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

I had a suite. The hotel was clean and spacious. The staff courteous. The elevator was not working properly, you never knew what floor you would end up on. My complaint.... about 50 miles out of town I received a phone call from the front desk informing me that I had forgotten my phone charger in the room. I asked... More

Was this review helpful? Yes 1
danpatel00, Owner at Quality Inn & Suites, responded to this review

Dear Wanda, Thank you for staying with us when you were in Lubbock, Texas. I am so glad that you found our hotel clean and spacious. I am really sorry about your phone charger, we do charge for a mailing fee and that is up to the post office. If you are ever in the Lubbock area again, please come... More

Top Contributor
53 reviews 53 reviews
8 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Through a string of odd events, we needed a place to stay, in Lubbock, immediately. My daughter shopped, via Trip Advisor, for a hotel. We initially chose this hotel for the price and amenities. Little did we know what lie ahead. What a wonderful group of people...all of them. Front desk, management, breakfast attendants and housekeeping...all, truly wonderful.

Was this review helpful? Yes
danpatel00, Owner at Quality Inn & Suites, responded to this review

Dear Railroad gulch, Wow!!! Thank you for such for your wonderful words about us. I am so glad that you chose us off Trip Advisor. I am so delighted to read that everything was to your liking. We are all about GREAT GUEST SERVICE. We love each and every one of our guests and want them to feel just like... More

Texas
Contributor
11 reviews 11 reviews
11 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Nice hotel for it's class. We only needed a clean place to stay for a nights sleep on our annual trip to Colorado. Very easy check-in and out, friendly staff, good location close to everything. But, one thing you must be aware of is the highway noise is bad because the rooms are not insulated very well for sound. Ask... More

Was this review helpful? Yes
danpatel00, Owner at Quality Inn & Suites, responded to this review

Dear New Braunfels Traveler, Thank you so much for staying with us while passing through Lubbock, Texas on your annual trip to Colorado. I am so glad to read that you had an easy check in and check out and that our staff was friendly; we are all about GREAT GUEST SERVICE!!! Please come back and stay with us next... More

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Additional Information about Quality Inn & Suites

Address: 3430 W Loop 289, 34th Street & Loop 289 South, Lubbock, TX 79407
Phone Number:
Location: United States > Texas > Lubbock
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
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Also Known As:
Quality Inn And Suites
Quality Hotel Lubbock
Quality Inn Lubbock
Lubbock Quality Inn

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style
#2 Business Hotel in Lubbock #3 Family Hotel in Lubbock #3 Romantic Hotel in Lubbock #5 Best Value Hotel in Lubbock
Hotel Class
Number of rooms
65

Questions & Answers

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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