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All 56 Lubbock hotels

La Quinta Inn & Suites Lubbock North

2.5 of 5 Hotel   |   5006 Auburn St, Lubbock, TX 79416
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La Quinta Inn & Suites Lubbock North
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61%
Ranked #18 of 56 Hotels in Lubbock
A recent review
3 of 5 stars reviewed 2 weeks ago
Steven C Fort Worth, United States
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162 reviews from our community

Traveler rating
    61
    41
    25
    18
    17
See reviews for
80
23
8
30
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • Any
English first
Fort Worth, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

The hotel grounds were well kept and the staff was friendly. However, the cleaning service failed to clean and restock towels in the bathroom and I had to go to the front and request towels. The bill was incorrect at checkout, as I was overcharged for a room I'd booked online using bonus points. The General Manager saw the mistake... More

Review collected in partnership with La Quinta

Was this review helpful? Yes
Michelle T, Guest Relations Manager at La Quinta Inn & Suites Lubbock North, responded to this review

Steven C, Thank you for your feedback regarding your recent stay with us. Guest comments allow us to gauge the level of service we provide, and we always appreciate it when guests take the time to let us know how we’re doing. We have shared your review with our housekeeping department and have used your review as a training opportunity... More

1 review
1 of 5 stars Reviewed 3 weeks ago

1. The room we were assigned was already occupied. Thank God no one was in the room. 2. The second room smelled like smoke and had the AC blasting to cover it up - there was no covering it up 3. The third room had the sink and tub backing up with water. Nothing like taking a shower with soap... More

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Michelle T, Guest Relations Manager at La Quinta Inn & Suites Lubbock North, responded to this review

Stephanie W, Thank you for posting your review of your stay, and I am very sorry to see it was not a pleasant one. We work very hard to ensure all of our guests enjoy their stay, and I'm sorry to see that wasn't the case in your situation. Guest satisfaction is our top priority, and I'm sorry to see... More

Round Rock, Texas
Top Contributor
61 reviews 61 reviews
5 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We spent two nights at this location. The room was clean without any smells. That is how you can tell immediately if they take care of the property. The bathroom was clean and shiny. The breakfast buffet had the usual items and the food was fresh and the counters were kept clean. The staff was very accommodating and courteous. No... More

Was this review helpful? Yes
Michelle T, Guest Relations Manager at La Quinta Inn & Suites Lubbock North, responded to this review

Idget, What a great review, and I'm so pleased you enjoyed your stay with us! I've forwarded your comments to the team, as everyone will appreciate the kudos. It's our pleasure having you as our guest, and we look forward to welcoming you back! More

Vancouver, Canada
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Date of Stay: May Cleanliness: Hotel was COMPLETELY filthy. Carpets, furniture, everything. It was horrible. In addition, two out of five nights I found cleaning supplies left by cleaners in room. In addition, if any garbage was not placed directly in the garbage can under the sink, it was not removed from room (ie - pizza box, empty food containers,... More

Was this review helpful? Yes
Michelle T, Guest Relations Manager at La Quinta Inn & Suites Lubbock North, responded to this review

MilesUnderground, Thank you so much for sharing your comments on your recent stay. I am so sorry to hear about the problems you encountered at our hotel. As of August 1 the hotel is under new management and our goal is to 'wow' every guest. This is not typical of our hotel and staff, and we apologize for letting the... More

Boerne, Texas
Senior Contributor
31 reviews 31 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Located 4-5 miles northwest of downtown with large comfortable rooms and friendly staff. No restaurants in walking distance but several within a 5-10 minute drive. We would stay here again when in Lubbock.

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Michelle T, Guest Relations Manager at La Quinta Inn & Suites Lubbock North, responded to this review

TKD_Terry, Thank you for posting your review on TripAdvisor. I'm glad to see that your stay was a pleasant one, and that our accommodations and service met your needs. Many thanks again, and we look forward to welcoming you back! More

1 review
2 of 5 stars Reviewed 5 weeks ago via mobile

I am a La Quinta Elite member, meaning I stay at La Quintas over 50 nights per year. I have stayed at this property 4 time, twice in the last two weeks. Last week my room was not cleaned on one of the days I was here, also last week the AC in my room was not working properly and... More

Review collected in partnership with La Quinta

Was this review helpful? Yes
Michelle T, Guest Relations Manager at La Quinta Inn & Suites Lubbock North, responded to this review

Chastjones, Thank you for posting your review of your stay and for being a loyal La Quinta guest. I want to apologize for the inconveniences you experienced during your time with us. I have relayed your comments to our housekeeping and engineering department. Cleanliness and guest comfort are our #1 priority. The management has also been notified of the issues... More

1 review
5 of 5 stars Reviewed 5 weeks ago

Enjoyed the stay at La Quinta North in Lubbock, Texas as we have always we were there. We have always tended to stay at motels which were reasonably priced while offering clean and comfortable environments. This motel certainly fits the bill. As far as location, it is easy to find, get to, and away from bustling traffic. Perfect spot for... More

Review collected in partnership with La Quinta

Was this review helpful? Yes
Michelle T, Guest Relations Manager at La Quinta Inn & Suites Lubbock North, responded to this review

935mickeyb, So glad you enjoyed your stay with us, and we so appreciate the great review. Congratulations to your Grandson on his graduation from Texas Tech University! Many thanks again, and we look forward to welcoming you back! More

Waco, United States
1 review
5 of 5 stars Reviewed August 11, 2014

Great service and rooms are nice. Air conditioning doesn't keep up with hot Texas weather. Average room temp 70- 75F. Breakfast was not a filler for people who don't like sweet stuff early in the morning. I prefer eggs, meat, and bisquits over pancakes and cereal.

Review collected in partnership with La Quinta

Was this review helpful? Yes
Michelle T, Guest Relations Manager at La Quinta Inn & Suites Lubbock North, responded to this review

Jennifer W Thank you so much for sharing your comments on your recent stay. I am sorry to hear the room temperature felt warm. We are having engineering look into the thermostats. I have also forwarded your comments to the breakfast team to look for opportunities in the selection of breakfast items. Guest satisfaction is our top priority. We look... More

Lubbock, United States
1 review
4 of 5 stars Reviewed August 7, 2014

Nice place to stay, very friendly, and accommodating. Pet friendly hotel that was extremely clean and nice. Internet was easy to use. Breakfast was average for a hotel. We were only passing through for the night but would definitely stay here again.

Review collected in partnership with La Quinta

Was this review helpful? Yes
Michelle T, Guest Relations Manager at La Quinta Inn & Suites Lubbock North, responded to this review

Lorrie B, Thank you so much for sharing your comments on your recent stay. I'm happy to hear that your stay was a pleasant one, and that our accommodations and service met your needs. Many thanks again, and we look forward to welcoming you back! More

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 3, 2014

Nice from the outside. Room smelled of urine. There were flies everywhere. Breakfast was awful. Even the coffee was bad. Room dId not look like the picture online. I wouldn't stay again. Don't waste your money.

Was this review helpful? Yes 1
Michelle T, Guest Relations Manager at La Quinta Inn & Suites Lubbock North, responded to this review

Marie A, Thank you for the feedback regarding your visit at the hotel. As of August 1 the hotel is under new management. This is not our typical high standard of operation and for that I apologize. We hope you will give us another try the next time you visit Lubbock. More

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Additional Information about La Quinta Inn & Suites Lubbock North

Address: 5006 Auburn St, Lubbock, TX 79416
Location: United States > Texas > Lubbock
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — La Quinta Inn & Suites Lubbock North 2.5*
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Also Known As:
La Quinta Inn & Suites Lubbock North Hotel Lubbock
La Quinta Inn And Suites Lubbock North
La Quinta Lubbock
Lubbock La Quinta

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