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All 56 Lubbock hotels

La Quinta Inn & Suites Lubbock North

2.5 of 5 Hotel   |   5006 Auburn St, Lubbock, TX 79416
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61%
Ranked #18 of 56 Hotels in Lubbock
A recent review
4 of 5 stars reviewed 3 days ago
Beverly V Yelm, Washington, United States
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165 reviews from our community

Traveler rating
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    42
    25
    19
    17
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82
23
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31
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Yelm, Washington, United States
1 review
4 of 5 stars Reviewed 3 days ago NEW

After writing a scathing review about our first night at the La Quinta North in Lubbock, we had a talk with the desk. They willingly moved us to another room where our experience was quite different. Maintenance man Adam did come to our first room and fixed the non draining sink in the bathroom. He was most helpful as was... More

Review collected in partnership with La Quinta

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Houst, United States
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago NEW

I normally enjoy staying @ LQ, but after no hot water and a run down facility I will be looking for another Hotel chain. TV was crappy, lights did not work and others were missing light bulbs.... Breakfast @ 7:30 am was out of food. Try Again LQ...

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Michelle T, Guest Relations Manager at La Quinta Inn & Suites Lubbock North, responded to this review

Ryan Y, Thank you for posting your review of your stay, and I am very sorry to see it was not a pleasant one. This is not typical of our hotel and we apologize for letting the ball drop in several areas of your stay. We have used your review as a training opportunity with the entire team. We do... More

Amarillo, United States
2 reviews
5 of 5 stars Reviewed 1 week ago NEW

This hotel has a great staff and always goes out of their way for their guests. Would stay there again. The management staff has trained their folks well. The rooms are clean and comfortable. The breakfast was better than expected.

Review collected in partnership with La Quinta

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Fort Worth, United States
1 review
3 of 5 stars Reviewed 3 weeks ago

The hotel grounds were well kept and the staff was friendly. However, the cleaning service failed to clean and restock towels in the bathroom and I had to go to the front and request towels. The bill was incorrect at checkout, as I was overcharged for a room I'd booked online using bonus points. The General Manager saw the mistake... More

Review collected in partnership with La Quinta

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Michelle T, Guest Relations Manager at La Quinta Inn & Suites Lubbock North, responded to this review

Steven C, Thank you for your feedback regarding your recent stay with us. Guest comments allow us to gauge the level of service we provide, and we always appreciate it when guests take the time to let us know how we’re doing. We have shared your review with our housekeeping department and have used your review as a training opportunity... More

1 review
1 of 5 stars Reviewed 4 weeks ago

1. The room we were assigned was already occupied. Thank God no one was in the room. 2. The second room smelled like smoke and had the AC blasting to cover it up - there was no covering it up 3. The third room had the sink and tub backing up with water. Nothing like taking a shower with soap... More

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Michelle T, Guest Relations Manager at La Quinta Inn & Suites Lubbock North, responded to this review

Stephanie W, Thank you for posting your review of your stay, and I am very sorry to see it was not a pleasant one. We work very hard to ensure all of our guests enjoy their stay, and I'm sorry to see that wasn't the case in your situation. Guest satisfaction is our top priority, and I'm sorry to see... More

Round Rock, Texas
Top Contributor
61 reviews 61 reviews
5 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 5 weeks ago

We spent two nights at this location. The room was clean without any smells. That is how you can tell immediately if they take care of the property. The bathroom was clean and shiny. The breakfast buffet had the usual items and the food was fresh and the counters were kept clean. The staff was very accommodating and courteous. No... More

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Michelle T, Guest Relations Manager at La Quinta Inn & Suites Lubbock North, responded to this review

Idget, What a great review, and I'm so pleased you enjoyed your stay with us! I've forwarded your comments to the team, as everyone will appreciate the kudos. It's our pleasure having you as our guest, and we look forward to welcoming you back! More

Vancouver, Canada
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed August 16, 2014

Date of Stay: May Cleanliness: Hotel was COMPLETELY filthy. Carpets, furniture, everything. It was horrible. In addition, two out of five nights I found cleaning supplies left by cleaners in room. In addition, if any garbage was not placed directly in the garbage can under the sink, it was not removed from room (ie - pizza box, empty food containers,... More

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Michelle T, Guest Relations Manager at La Quinta Inn & Suites Lubbock North, responded to this review

MilesUnderground, Thank you so much for sharing your comments on your recent stay. I am so sorry to hear about the problems you encountered at our hotel. As of August 1 the hotel is under new management and our goal is to 'wow' every guest. This is not typical of our hotel and staff, and we apologize for letting the... More

Boerne, Texas
Senior Contributor
31 reviews 31 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed August 14, 2014

Located 4-5 miles northwest of downtown with large comfortable rooms and friendly staff. No restaurants in walking distance but several within a 5-10 minute drive. We would stay here again when in Lubbock.

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Michelle T, Guest Relations Manager at La Quinta Inn & Suites Lubbock North, responded to this review

TKD_Terry, Thank you for posting your review on TripAdvisor. I'm glad to see that your stay was a pleasant one, and that our accommodations and service met your needs. Many thanks again, and we look forward to welcoming you back! More

1 review
2 of 5 stars Reviewed August 12, 2014 via mobile

I am a La Quinta Elite member, meaning I stay at La Quintas over 50 nights per year. I have stayed at this property 4 time, twice in the last two weeks. Last week my room was not cleaned on one of the days I was here, also last week the AC in my room was not working properly and... More

Review collected in partnership with La Quinta

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Michelle T, Guest Relations Manager at La Quinta Inn & Suites Lubbock North, responded to this review

Chastjones, Thank you for posting your review of your stay and for being a loyal La Quinta guest. I want to apologize for the inconveniences you experienced during your time with us. I have relayed your comments to our housekeeping and engineering department. Cleanliness and guest comfort are our #1 priority. The management has also been notified of the issues... More

1 review
5 of 5 stars Reviewed August 12, 2014

Enjoyed the stay at La Quinta North in Lubbock, Texas as we have always we were there. We have always tended to stay at motels which were reasonably priced while offering clean and comfortable environments. This motel certainly fits the bill. As far as location, it is easy to find, get to, and away from bustling traffic. Perfect spot for... More

Review collected in partnership with La Quinta

Was this review helpful? Yes
Michelle T, Guest Relations Manager at La Quinta Inn & Suites Lubbock North, responded to this review

935mickeyb, So glad you enjoyed your stay with us, and we so appreciate the great review. Congratulations to your Grandson on his graduation from Texas Tech University! Many thanks again, and we look forward to welcoming you back! More

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Additional Information about La Quinta Inn & Suites Lubbock North

Address: 5006 Auburn St, Lubbock, TX 79416
Location: United States > Texas > Lubbock
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — La Quinta Inn & Suites Lubbock North 2.5*
Number of rooms: 109
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Also Known As:
La Quinta Inn And Suites Lubbock North
La Quinta Inn & Suites Lubbock North Hotel Lubbock
La Quinta Lubbock
Lubbock La Quinta

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