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La Quinta Inn & Suites Lubbock North

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5006 Auburn St, Lubbock, TX 79416
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1 room 1 guest
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La Quinta Inn & Suites Lubbock North
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276 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • English first
  • Any
English first
  • All months
    (276)
  • Mar-May only
    (75)
  • Jun-Aug only
    (94)
  • Sep-Nov only
    (55)
  • Dec-Feb only
    (52)
All months
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Don't usually sleep well away from home but slept like a baby last night. Clean facilities, friendly staff, dog friendly, quiet and great value. TV has lots of channels available not just a couple to choose from. Modern rooms and the staff had the air conditioning already on so we didn't walk into a stuffy room. Would definitely stay there... More 

Was this review helpful? Yes 1
Ashley C, General Manager at La Quinta Inn & Suites Lubbock North, responded to this review

Dear Jan I thank you for taking the time to leave us your feedback. It is always a pleasure to exceed our guest expectations when they are traveling away from home. I will make sure we share your feedback with our team and we continue to strive for excellence each and every day. We look forward to seeing you in... More 

San Antonio, Texas
Level Contributor
56 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed 1 week ago

The location was nice, the rooms were small, and the beds are comfortable. The plus point is that they allow pets. the breakfast table had a lot of flies probably fifty, or so I mean that was just terrible. The rooms were pretty clean though!

Was this review helpful? Yes
Ashley C, General Manager at La Quinta Inn & Suites Lubbock North, responded to this review

DMWorld2see, I thank you for taking the time to leave us your feedback. It is always a pleasure to hear from you. I am delighted that you found our beds comfortable and rooms clean. I am terribly sorry that the flies were present in the breakfast area during your stay. It is never our intention to inconvenience you and I... More 

East New Mexico
Level Contributor
41 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed in suite for extra room, was very pleased with size of room & decor. Room had updated decor and felt warm & inviting; ceilings were high and liked suite way better than regular room. One of issues that could be better is hotel should water their outside plants & trees more, the hotel grounds are quite dry & could... More 

Was this review helpful? Yes 1
Ashley C, General Manager at La Quinta Inn & Suites Lubbock North, responded to this review

Dear Dee I thank you for taking the time to leave us your feedback on your stay here with us. I am delighted that you enjoyed our suite and it provided excess space for you and your family. We will get with our landscaping team and see if there is anything that can be done with the dryness of our... More 

Amarillo, Texas
1 review
5 of 5 stars Reviewed 2 weeks ago

Hair dryer didn't work. Check in time, needed more help, the clerk was backed up several people and working the phone. He needed help. You would think check in time in the evenings would expect several check in's Employees were wonderful. John at the front desk was very professional and helpful

Review collected in partnership with La Quinta

Was this review helpful? Yes
Ashley C, General Manager at La Quinta Inn & Suites Lubbock North, responded to this review

Dear Danks We thank you for taking the time to leave us your feedback on your stay here with us. I apologize that the check-in process was not what you expected and I assure you that we will look into this matter. We generally do have multiple agents at the front desk and I assure you I will correct this.... More 

Artesia, NM, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

We arrived very tired only to find the air conditioning was not working satisfactorily. Very disappointed. We had to take a short four hour nap before going to the airport. Motel was full and no rooms to move to.

Review collected in partnership with La Quinta

Was this review helpful? Yes
Ashley C, General Manager at La Quinta Inn & Suites Lubbock North, responded to this review

Dear Royce I thank you for taking the time to leave us your feedback. It is never our intention to inconvenience any of our valued customers and I assure you we have addressed your concern with the air conditioning unit. We appreciate your loyalty and we look forward to seeing you again in the future. Best Regards, Ashley Cash More 

Amarillo, TX, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Very nice clean hotel with great staff! Rooms were large and my husband thought the bed was better than ours at home! Breakfast was very good, lots of choices, and area was clean. I will choose this hotel again when returning to the area!

Review collected in partnership with La Quinta

Was this review helpful? Yes 1
Ashley C, General Manager at La Quinta Inn & Suites Lubbock North, responded to this review

Dear Judy C I am delighted to know that you and your husband enjoyed your stay here with us so well. We have temperpedic beds in approximately half of our rooms which I agree are more comfortable than my bed at home. We wish you safe travels and we look forward to seeing you again. Sincerely Ashley Cash More 

Cleburne, Texas
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Made my reservation online. On arrival they did not have my rewards number and gave me a room at the BACK of the hotel where I parked by the dumpsters. Thank goodness the room was a mess. DOG HAIR on the furniture and the bed was messed up. Looked like it hadn't been changed and not tucked in. Thank goodness... More 

Was this review helpful? Yes
Ashley C, General Manager at La Quinta Inn & Suites Lubbock North, responded to this review

Dear Shirlie I am terribly sorry about the inconvenience you experienced at your stay here with us. I assure you that this is not the experience we want you to have and it is never acceptable. We will address these issues with our team and assure you that we will work harder to meet your expectations and our high standards... More 

Deming, New Mexico
Level Contributor
65 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 3 weeks ago

PROS: Pet friendly (but, for a $50 nonrefundable surcharge). Nice grassy areas around the hotel to walk the pets too. Fairly quiet too. CONS: Off the beaten track, you have to drive the maze game to get to the hotel. The $50 pet fee…

Was this review helpful? Yes
Ashley C, General Manager at La Quinta Inn & Suites Lubbock North, responded to this review

Dear Retiredmap, We thank you for taking the time to leave us your feedback. I am concerned about the $50.00 non-refundable fee portion of your review as we do not charge for pets. In looking through I do not see anywhere where we have charged a pet fee. I would be delighted to discuss this with you further at anytime.... More 

Lubbock, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

The price was right as I am an elected official & they gave me a discounted rate. A very clean hotel, we all enjoyed it. The rooms were arranged in a fashionable way, the TV swiviled toward any direction. The bathroom was the largest we have ever encountered in most of our travels. Thanks LaQuinta.

Review collected in partnership with La Quinta

Was this review helpful? Yes
Ashley C, General Manager at La Quinta Inn & Suites Lubbock North, responded to this review

Dear Terry T We want to thank you for your kind words and are delighted to hear that you enjoyed your stay. We strive to provide a clean comfortable and friendly environment for all of our valued guests when they are traveling at their home away from home. We look forward to seeing you again the future and we wish... More 

Bowie, Texas
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

First off, this hotel is okay, but not as nice as it appears in the photos! Secondly, they allow dogs, so as we first enter our room, there are loud yipping dogs next door, thankfully they stopped before bedtime! Lastly, when we paid, I used cash, and the employee failed to let me know that they would bill my credit... More 

Was this review helpful? Yes
Ashley C, General Manager at La Quinta Inn & Suites Lubbock North, responded to this review

Dear April T I thank you for taking the time to leave us your feedback. I am terribly sorry about the issues you encountered during your stay here with us and please know that we will address them to the best of our ability. As La Quinta we pride ourselves on being pet friendly. I am terribly sorry that they... More 

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