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Value Place Lubbock West

Hotel website
2311 West Loop 289, 19th St. & 289 W Loop, Lubbock, TX 79407
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Free Wi-FI
1 room 1 adult
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Value Place Lubbock West
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35 Reviews from our TripAdvisor Community

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Montgomery, Texas
1 review
5 of 5 stars Reviewed 1 week ago via mobile

Chris, Amy & Candice have been very helpful with our stay. They accommodate us well and when something is needed they come through quickly. They are super clean! And super sweet hardworking ladies! If there is any place to stay this is it!! My only complaint would have to be that the elevator is ran by a mouse in a... More 

Helpful?
Thank Chris O
1 review
4 of 5 stars Reviewed 2 weeks ago

Just like the name of the hotel. You get a value for staying there. I dealt with Chris while I was in town for work and couldn't have asked for anything more out of her or the hotel. Surprisingly nice rooms, easy access to everything in town, and the staff was very accommodating.

Helpful?
Thank Austin C
Phoenix, Arizona
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

I was there for family visit and immediately greeted by Christina, an was so nice and friendly and always smiling. The room was very nice sized and very clean. I had no problems what so ever. Very friendly environment. Can wait to visit again.

Helpful?
Thank Tiffany T
Austin, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 26, 2015

Amy handled our check un and can I just say WONDERFUL! She had a smile on her face and was friendly & polite. I visit Lubbock often, because if her this will be my only pick for a hotel. I've never had service so great.

Helpful?
1 Thank kyle j
Heather L, Guest Relations Manager at Value Place Lubbock West, responded to this review

We are happy to hear you had a positive experience at Value Place Lubbock West. Your kind words mean a lot to us. We hope to welcome you back to Lubbock soon. More 

Midlothian, Texas
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 22, 2015

Worked with Amy for years and she is a great manager and has helped us many times. Amy is friendly and always helps us with a cheerful attitude which is hard to do because she works lots of hours to handle her residents and is often short staffed. She does anything and everything to help us with our stays.

Helpful?
2 Thank SealsConcreteLLC
Heather L, Guest Relations Manager at Value Place Lubbock West, responded to this review

Guests who return to Value Place are one of our companies’ great assets. Thank you for your support and your review. More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 12, 2015

I travel the highways of America a lot. I stay in a lot of different motels, mostly locally-owned properties. In general, I look for the local properties because of price and because of the local flavor. Here in Lubbock, I elected to look for a value-oriented, long-term property that offered a galley so I could cook at least part of... More 

Helpful?
1 Thank David T
Heather L, Guest Relations Manager at Value Place Lubbock West, responded to this review

Thank you for your wonderful review and for allowing us to be your hotel of choice during your extended stay in Lubbock. We truly appreciate and value your feedback and are delighted to have you as a return guest. More 

Lake Jackson, Texas
1 review
5 of 5 stars Reviewed December 12, 2015 via mobile

The service was excellent. Chris at the front desk was super helpful in giving me directions, and suggesting a great place to eat. The accommodations met my needs. The rooms were very clean, and the beds are very comfortable. Next time I am in Lubbock, I will stay at Value Place West again.

Helpful?
Thank ReneLara12
Heather L, Guest Relations Manager at Value Place Lubbock West, responded to this review

Value Place strives to provide guests with an environment they can enjoy, feel comfortable and want to return too. We are glad to hear we did that for you. We wish you well in your future travels and hope you will visit us again soon. More 

Jackson, Michigan
2 reviews
4 of 5 stars Reviewed December 9, 2015

Let me start off by saying the staff here is just so friendly and amazing. We needed a last minute room as its graduation week for this town and the staff working the desk, Her name was Chris,made it her priority to find a room for us in their hotel. it was 7 pm and the only room they had... More 

Helpful?
Thank AshleighT2003
Heather L, Guest Relations Manager at Value Place Lubbock West, responded to this review

We are so glad our staff was able to make your time at Value Place a great one. The Value Place team strives to make your stay one you won’t forget. Thank you for sharing your experience with us and we hope we get the privilege to serve you again soon. More 

Abilene, Texas
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed December 9, 2015

Stayed at Value Place for 2 weeks and did not experience any problems. Easy transaction all the way through and got a great rate. Staff was friendly and helpful when I needed them. Room was very clean and was just what I needed for my stay.

Helpful?
Thank Barry S
Heather L, Guest Relations Manager at Value Place Lubbock West, responded to this review

The Value Place team is glad to hear you thoroughly enjoyed your stay with us. Our ultimate goal is to provide guest with a hospitable environment that is affordable, clean, and simple. We are grateful you chose to share your positive thoughts with us and others. We hope you will stay with us again! More 

Lubbock, Texas
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed November 1, 2015

At time of check-in we were not happy at all with the customer service that we received from the night attendant at the front desk. She was not able to answer a single question that I asked her and took her 20 minutes just to get to the desk to check us in. She also failed to inform us about... More 

Helpful?
2 Thank DavisandBrooks410
Heather L, Guest Relations Manager at Value Place Lubbock West, responded to this review

Thank you for taking time out of your day to share your experience at Value Place. We are very happy to hear that you found our hotel very clean, our staff friendly and that your room met your needs; it is certainly something we take great pride in. More 

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