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Value Place Lubbock West

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2311 West Loop 289, 19th St. & 289 W Loop, Lubbock, TX 79407
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Value Place Lubbock West
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Value Place Lubbock West
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18 reviews from our community

Traveler rating
    5
    5
    3
    0
    5
See reviews for
4
3
3
4
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Rio Rancho, New Mexico
1 review
4 of 5 stars Reviewed 3 weeks ago

My only complaint about the hotel itself, is full size beds rather than at least a queen. The rooms are pretty well thought out, I like the wood look floors that are clean and don't stink like places with old carpet. Guests need to be given course on how to close a door without slamming it at check in, and... More 

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Atlanta, Georgia
Top Contributor
53 reviews 53 reviews
23 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I am a traveling salesman and am out in the field for months at a time. I use Value Place motels when they are available where I am working. They never disappoint, this visit was no different. Professional service and staff, from the first impression at check in to all the service personel I met during the week all pleasant... More 

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1 review
4 of 5 stars Reviewed March 23, 2015

Staff was attentive to needs. Room was very clean upon arrival. Staff friendly and outgoing. A slight misunderstanding at check in as it was after hours and the management quickly and efficiently resolved it. Would stay again for future trips.

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1 review
5 of 5 stars Reviewed March 19, 2015

I can not say enough good things about this hotel. Let's just start with the staff. If I could give then stars I would. They are friendly, accomedating, and professional. If you need it day or night you got it. The room had more than enough space, was clean, and more like home than a generic hotel room. You can't... More 

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1 review
4 of 5 stars Reviewed March 3, 2015 via mobile

Great service at front desk. Had no problem parking big work truck. Rooms very clean. Staff at the front desk were Very understand with our unorthodox work schedule. Even after hours had great service. Could clean at least once a week. Love the full fridge.

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1 review
5 of 5 stars Reviewed January 20, 2015

The staff at this hotel gave us the best customer service. The manager is very friendly and the staff did everything they could to make our stay the best. I will recommend this place to my family and friends.

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Sean A, Manager at Value Place Lubbock West, responded to this review

We love hearing back from customers that truly enjoyed their stay with Value Place. We strive to provide an environment where our guests can feel comfortable and relaxed. Thank you for providing us with positive insights and we wish you well in your future travels. The Value Place team cannot wait for your return. More 

1 review
5 of 5 stars Reviewed December 22, 2014

Kinda leary on price . But let me tel u it's very worth it ..I love tha clean atmosphere..the service was on point...my stay was actually welcoming.....and the manager was very awesome ....she always carried smile

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Sean A, Manager at Value Place Lubbock West, responded to this review

We strive to uphold our values of cleanliness, safety, simplicity and affordability in the eyes of our customers. We are glad to hear your stay at Value Place measured up to your standards. Thank you for your kind words and sharing your experience. We hope you will stay with us again in the future. More 

Dublin, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed October 17, 2014

Big difference between extended stay and usual motels. I did not feel it was very clear the only things you willfind in room is 2 plastic cups. not even coffee pot. That is extra, rented by week, along with kitchen set of pans and dishes. Is very clean and safe as advertised.

Review collected in partnership with Value Place

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Sean A, Manager at Value Place Lubbock West, responded to this review

We appreciate you taking the time to provide us with your customer insight. We are glad you found most of your stay to be a positive experience. We apologize for the inconveniences you did have during your stay with us. The matters at hand will be addressed. Thank you for choosing Value Place, and hope you will give us another... More 

Senior Contributor
29 reviews 29 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed October 16, 2014

If you're broke or everything else is booked, then this is the place for you. We decided to make a last minute trip to Texas Tech, and everything else was booked so we booked a room here. I've never stayed in anything like this before. It's more like a dorm room than a hotel. The bed consists of a metal... More 

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Sean A, Manager at Value Place Lubbock West, responded to this review

We are sorry to hear your stay with Value Place was not a fully positive one. We strive to accommodate our guest as much as we can. The issues you mentioned will be addressed and handled as needed. Thank you for your time and we apologize again for any inconvenience you might have encountered during your stay with us. More 

Contributor
13 reviews 13 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed September 14, 2014

I stayed at a Value Place in Denton last week and though this one is almost exactly the same, save that it's floor are not carpeted and there is another hook in the bathroom, but it feels different. The national reservation line put down a different date for our stay, but Lisa and Amy who were on the front desk... More 

Was this review helpful? Yes
Sean A, Manager at Value Place Lubbock West, responded to this review

We strive to uphold our values of cleanliness, safety, simplicity and affordability in the eyes of our customers. We are glad to hear your stay at Value Place measured up to your standards. Thank you for your kind words and sharing your experience. We hope you will stay with us again in the future. More 

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