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Guesthouse Inn & Extended Stay Suites

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3815 21st Street, Lubbock, TX 79410-1027
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Guesthouse Inn & Extended Stay Suites
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31 Reviews from our TripAdvisor Community

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Traveler rating
    11
    7
    4
    4
    5
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11
6
2
7
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • Any
English first
  • All months
    (31)
  • Mar-May only
    (7)
  • Jun-Aug only
    (8)
  • Sep-Nov only
    (10)
  • Dec-Feb only
    (6)
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AUSTIN
Level Contributor
7 reviews
3 hotel reviews
1 of 5 stars Reviewed 4 weeks ago

I booked the hotel through Expedia. Manny, hotel's manager, called me and I gave my credit card to her to hold a room. I told her I will be there in couple hours. When I got there, she said she gave my room away. She claimed that Expedia relocated me which was unheard of to me. I called Expedia and... More 

Was this review helpful? Yes
Clovis, New Mexico
2 reviews
5 of 5 stars Reviewed June 21, 2015

My husband was transported to Lubbock Hospital late on a Sunday night, when I called about midnight and explained the situation to the clerk, they took my name and phone number as I was a frantic women. Once arrive the staff was very pleasant, clean room, smelled fresh, the staff assisted on where food could be found at 2am in... More 

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Level Contributor
76 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed June 20, 2015

We are traveling with 2 dogs and this hotel does not charge an extra fee and they also gave me a room near an exit on the first floor as I requested. The lobby only had one clerk and she was overwhelmed on a busy Saturday. The room is plain but clean. It did have a musty smell but once... More 

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Fort Worth, Texas
1 review
1 of 5 stars Reviewed May 12, 2015

Avoid this hotel at all costs!!!I would rather sleep in my car than visit this place again. I never write reviews, and this place was so atrocious that I felt it would be wrong to not warn potential customers of a place that is unclean,unprofessional inefficient and has extremely poor customer service. I made reservations online and the hotel "Accidentally"... More 

Was this review helpful? Yes
Hobbs, New Mexico
1 review
4 of 5 stars Reviewed April 20, 2015

Friendly people. It was clean. The reason I didn't give 100 % there was things in the reception area. I guess they were doing laundry. We loved that it was just 4 blocks away from hospital. It was a nice walk.

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Houston
Level Contributor
30 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed March 28, 2015

I needed a hotel close to Texas tech university and this place was among the cheapest options available, so in that sense it was good. Customer service was good and polite, but maintenance is very lacking. The rooms were clean overall but many light fixtures didn't work, and some electricity outlets weren't working either. The bathtub sink was clogged and... More 

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Dallas, Texas
Level Contributor
271 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 170 helpful votes
3 of 5 stars Reviewed December 31, 2014

Although this is an older property, it was fine. The halls were quiet, the room was clean, the beds were comfortable, and the shower absolutely fantastic!! It is located two blocks from Covenant Hospital, and less than a mile from Texas Tech. There is a complimentary continental breakfast included in the price of the room, which was very reasonable. I... More 

Was this review helpful? Yes 1
AblTX
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed June 8, 2014

We were forced to stay the night in lubbock due to weather. We tried several other hotels but they were all bikes due to baseball tournament. The only place available was this and I can understand why. After checking out the room we drove directly to Wal-Mart and bought bedding. This hotel is old and needs lots of updates, my... More 

Was this review helpful? Yes 2
Cottage Grove, Oregon
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed May 20, 2013

It was filthy, the blankets on the bedding was dirty, we had no housekeeping, the place smelled so bad of smoke when it was supposed to be smoke free, we had no fresh linens or towels etc. I dont have anything else to say so I want to inform people not to go there. We got ripped off, we spent... More 

Was this review helpful? Yes 7
Albuquerque
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed April 14, 2013

Very disgusting and unsanitary. We were given our rooms on the 3rd floor. After inspecting the room the beds were very unsanitary. We found huge stains on the comforters and sheets that looked like urine stains. There were also long hairs and blood stains all over the sheets. The lighting was poor and not all the light fixtures worked. After... More 

Was this review helpful? Yes 4
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