We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Baymont Inn & Suites Lubbock West

Hotel website
Hotel deals
6015 45th Street, Off West Loop 289 & Marsha Sharp Freeway, Lubbock, TX 79407-3705 (Formerly The Palms Hotel & Suites)
Special Offer
Summer Sale Save 25%
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Baymont Inn & Suites Lubbock West
Professional photos View all
Browse nearby
Baymont Inn & Suites Lubbock West
Add Photo Write a Review

164 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    47
    38
    28
    30
    21
See reviews for
78
26
7
26
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • Any
English first
  • All months
    (164)
  • Mar-May only
    (52)
  • Jun-Aug only
    (51)
  • Sep-Nov only
    (29)
  • Dec-Feb only
    (32)
All months
Seminole, Texas
1 review
3 of 5 stars Reviewed yesterday NEW

The service was quick and friendly. The air was off in 4 of our 5 rooms, so it took a few hours for the rooms to cool down. The rooms were clean. The only downer was the tissues and hairs we found under the covers in 4 of the 10 beds we reserved.

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
Lubbock texas
1 review
3 of 5 stars Reviewed 2 days ago NEW

Was an great place to stop in after our wedding night to getting there was an problem due to road construction. It was an pain even getting in with the front drive and drive way all tore up and. Glad I had an pickup cause the road was gone if inward in a small car I should have high centers... More 

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
dcrawford41, General Manager at Baymont Inn & Suites Lubbock West, responded to this review

Cbarw; We apologize for the inconvience of us redoing our parking lot caused you. We def had a few issues in regards to that. But good news is its all done and completed. So Hopefully it wont deter you from staying with us next time you are in town. Thank you so much for the time you took to review... More 

2 reviews
5 of 5 stars Reviewed 1 week ago

I stayed here for two nights and was pleased with my stay. Justina, at the front desk, and the rest of the staff were very friendly and my room was clean and quiet. I would definitely recommend Baymont to my friends and family.

Was this review helpful? Yes
dcrawford41, General Manager at Baymont Inn & Suites Lubbock West, responded to this review

Alex A, Justina is a great asset to our hotel. We are glad that she was able to take care of you. Thank you so much for your review! We look forward to seeing you next time your are in Lubbbock. Nick Metcalf General Manager 806 799-9999 More 

Waco, Texas
Level Contributor
26 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago

My parents booked a room here on hotels.com and when we showed up a little after midnight, we found out that hotels.com had no record of the reservation, despite the fact that we had paid for it, had all the info and even had the reservation number! The staff at Baymont was very helpful in working it out, speaking directly... More 

Was this review helpful? Yes
dcrawford41, General Manager at Baymont Inn & Suites Lubbock West, responded to this review

princesskaitlyn23 Thank you so much for your review of our beautiful property. We apologize for the incident you had with Hotels.com. But we are happy that we were all able to take care of you. We are also excited that you enjoyed our fireplace. We look forward to having you come back in the future. Nick Metcalf General Manager Baymont... More 

Spring Branch, Texas
Level Contributor
6 reviews
4 hotel reviews
3 of 5 stars Reviewed 1 week ago

Room was decent, breakfast was not. Very poor selection of hot food and no room for everyone to sit and eat, very congested. The room was typical, bed was too hard, front desk very pleasant. Would not stay here again unless they plan on improving comfort and breakfast.

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
dcrawford41, General Manager at Baymont Inn & Suites Lubbock West, responded to this review

109carleenl, I want to thank you for the time you took to fill out a review about us. While we do not like to get negative things, we do like to know where we can improve. We do hope that you will give us another try next time you are in Lubbock. Nick Metcalf General Manager 806 799 9999 More 

Littlefield, Tx
2 of 5 stars Reviewed 4 weeks ago

Room was very clean and comfortable.Biggest disappointment no fridge in rooms and hot tub STILL does not work! We have stayed at this location many times over the years. Last 2 stays while property was a  Best western hot tub was not fuctioning. Figured it would have bee repaired by now.

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
dcrawford41, General Manager at Baymont Inn & Suites Lubbock West, responded to this review

narmim, We are currently in the process of putting fridges in every room that we have, so hopefully next time that you stay with us we wont have the same issues. We look forward to seeing you again. Nick Metcalf General Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

32 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (3)
Viewed
Other (3)

Management photos: Courtesy of the property manager

Viewed
All management photos (29)
Viewed
Hotel & grounds (4)
Viewed
Dining (4)
Viewed
Room/suite (10)
Viewed
Business center/function rooms (1)
Viewed
Other (10)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Lubbock hotels
3.1 mi away
Baymont Inn and Suites Lubbock
0.7 mi away
Sleep Inn And Suites Lubbock
5.6 mi away
Country Inn & Suites By Carlson, Lubbock
Show Prices
Show Prices
Show Prices
5.7 mi away
BEST WESTERN PLUS Lubbock Windsor Inn
5.8 mi away
Super 8 Lubbock
Super 8 Lubbock
#24 of 57 in Lubbock
4.0 of 5 stars 359 reviews
0.1 mi away
Holiday Inn Express Hotel & Suites Lubbock West
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay