We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Quality Inn

2.0 of 5
Hotel website
Hotel deals
5706 I-27, Lubbock, TX 79404
Special Offer
Choice Privileges Points
Book on
TripAdvisor
Trusted partner. We work with getaroom to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 adult
Enter dates for best prices
Check In Check Out
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Quality Inn
View Map
Add Photo Write a Review

76 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
Southend-on-Sea, United Kingdom
Level Contributor
55 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
1 of 5 stars Reviewed December 29, 2015

This must be the noisiest hotel we have ever stayed in and would say if you want to have a rest and a sleep you would be better off sleeping in the street, When we arrived we asked for an extra pillow from reception and was told that they do not have extras so had to sleep with a folded... More 

Helpful?
Thank Jackie D
Austin, Texas
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed August 25, 2015

Arrived after 8 hours driving to room 50 degrees. Had to open door to hallway with provided shampoo tubes for 1/2 hour. Heater unit inefficient to heat room. Could not open window as it was bent, had a fist sized hole in it and was installed on the inside of window where it did not function. Ice machine was broken... More 

Helpful?
Thank adventureforth
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
1 of 5 stars Reviewed July 14, 2015 via mobile

Stayed in room 101 on July 9, 2015. Today is July 14, 2015. Found bed bugs. I called front desk and the gentleman at front desk was very rude. He said what do you want me to do about it. I asked to speak to manager and he said he would be in later. I took picture and video of... More 

Helpful?
3 Thank SylviaRenteria
Rockdale, Texas
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 stars Reviewed June 14, 2015 via mobile

Passing through. Stayed here as other hotels on this strip were sold put for the night. Counter service was very friendly. Advertised as a non-smoking facility but our room stunk of smoke. Mold and caked on dirt in the shower. Green smudges on the bed spread. The carpet had not been completely vacuumed. Weird brown stain on the toilet seat.... More 

Helpful?
Thank matthewls11
London, United Kingdom
Level Contributor
28 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed May 27, 2015

We stopped off here after a long day of driving down from Oklahoma City. We were part of a tour group and called up and asked for 14 rooms which they were happy to supply us with at a few hours notice. The hotel is easy to access from the highway which is great for arriving in the evening and... More 

Helpful?
Thank owentonks
Burleson, Texas
Level Contributor
120 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed April 29, 2015

Located on the southbound freeway service road makes it easy to get to. It is also handy to the south loop so whether you need to go to the shopping areas or the business district, it is convenient. The rooms are very comfortable, clean and spacious. The staff was courteous and accommodating. This is exactly what you expect with Quality... More 

Helpful?
Thank J B
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed February 23, 2015

I stayed at this property over the weekend and have to say the room was great! The housekeepers do a wonderful job... with that being said I feel the young lady that worked the front desk should be trained in customer service she couldn't look up from her cell phone long enough to greet any guests and was very rude... More 

Helpful?
2 Thank Reyes9596
Chapel Hill, North Carolina
Level Contributor
214 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 181 helpful votes
4 of 5 stars Reviewed January 3, 2015

This is a completely standard Quality Inn: clean, comfortable, small bathroom, decent breakfast. The staff was competent and cordial. If you get a good rate, don't hesitate to go for it. It's not exciting, but who needs that?

Helpful?
2 Thank Porcophile
Orlando, Florida
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed December 23, 2014

I came to Lubbock for My Graduation from Texas Tech. When I arrived the manager could not find my reservation, and he went into a rage after I questioned him why he could not find my reservation. This Manager named Jay was so angry that he became insane with anger. He made my wife and I so nervous that we... More 

Helpful?
1 Thank Sheldon L
Austin, Texas
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed October 22, 2014

The tub had hair in it and there was lotion smeared on the toilet lid. There was leftover smoke smell in the hall and in the room (you could tell it had been cleaned as best it could, but the fact that people had smoked in that hotel before can't be changed without a major update). The bedding was stained,... More 

Helpful?
Thank Heather S
Questions? Get answers from hotel staff and past guests. Ask a question

22 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (4)
Viewed
Room/suite (4)

Management photos: Courtesy of the property manager

Viewed
All management photos (18)
Viewed
Hotel & grounds (1)
Viewed
Other (17)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Lubbock hotels
0.1 mi away
Comfort Inn & Suites
Comfort Inn & Suites
#34 of 59 in Lubbock
3.5 of 5 stars 133 reviews
5.8 mi away
Quality Inn & Suites
Quality Inn & Suites
#4 of 59 in Lubbock
4.5 of 5 stars 436 reviews
0.7 mi away
Red Roof Inn & Conference Center Lubbock
Show Prices
Show Prices
Show Prices
2.3 mi away
Clarion Hotel
Clarion Hotel
#28 of 59 in Lubbock
3.5 of 5 stars 176 reviews
0.1 mi away
BEST WESTERN PLUS Lubbock Windsor Inn
4.3 mi away
Comfort Suites
Comfort Suites
#25 of 59 in Lubbock
3.5 of 5 stars 73 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check Out
Price Your Stay