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Quality Inn

2.0 of 5
Hotel website
5706 I-27, Lubbock, TX 79404
Quality Inn
Best prices for: 1 room 1 guest
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Ranked #27 of 56 Hotels in Lubbock
A recent review
3 of 5 stars reviewed 5 weeks ago
Reyes9596
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70 reviews from our community

Traveler rating
    26
    22
    11
    3
    8
See reviews for
26
12
4
9
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
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    (15)
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    (27)
  • Sep-Nov only
    (19)
  • Dec-Feb only
    (9)
All months
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 5 weeks ago

I stayed at this property over the weekend and have to say the room was great! The housekeepers do a wonderful job... with that being said I feel the young lady that worked the front desk should be trained in customer service she couldn't look up from her cell phone long enough to greet any guests and was very rude... More 

Was this review helpful? Yes 1
Chapel Hill, North Carolina
Top Contributor
182 reviews 182 reviews
38 hotel reviews
145 helpful votes 145 helpful votes
4 of 5 stars Reviewed January 3, 2015

This is a completely standard Quality Inn: clean, comfortable, small bathroom, decent breakfast. The staff was competent and cordial. If you get a good rate, don't hesitate to go for it. It's not exciting, but who needs that?

Was this review helpful? Yes 1
Orlando, Florida
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed December 23, 2014

I came to Lubbock for My Graduation from Texas Tech. When I arrived the manager could not find my reservation, and he went into a rage after I questioned him why he could not find my reservation. This Manager named Jay was so angry that he became insane with anger. He made my wife and I so nervous that we... More 

Was this review helpful? Yes 1
Austin, Texas
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed October 22, 2014

The tub had hair in it and there was lotion smeared on the toilet lid. There was leftover smoke smell in the hall and in the room (you could tell it had been cleaned as best it could, but the fact that people had smoked in that hotel before can't be changed without a major update). The bedding was stained,... More 

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Senior Contributor
26 reviews 26 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed October 6, 2014

Read all amenities carefully! booked a reservation online last night thinking it was "pet friendly" since it came up that way when I searched only to find it wasn't when I arrived. Nice place. Too bad.

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Kilkenny, Ireland
Contributor
14 reviews 14 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed September 20, 2014 via mobile

The staff are very friendly and helpful. I asked for directions and they helped out with maps and really good directions. However, there was chewing gum stuck in three places on the bathroom floor of my room. Also I stayed on my own here and was placed at the very back of the hotel, I found security a concern.

Was this review helpful? Yes 1
Tunnel Hill, Georgia
Senior Contributor
40 reviews 40 reviews
17 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed September 17, 2014

We recently spent some time at the Quality Inn in Lubbock, TX. We found the employees to be courteous, friendly and especially helpful. I would recommend this hotel to anyone traveling in Lubbock, Texas.

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Albuquerque, New Mexico
Top Contributor
118 reviews 118 reviews
18 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed September 2, 2014

We were on our way to Waco and found this hotel on Trip Advisor. Good for a stop over & right off the highway! Had two full beds, which were small for two adults but comfortable. The breakfast or continental was just that but ok! The jucuzi was clean & hot but too much chlorine!

Was this review helpful? Yes 1
holbb, Manager at Quality Inn, responded to this review

Thank you for kind comments. More 

Houston, Texas
Top Contributor
76 reviews 76 reviews
29 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed August 14, 2014

102nd stay in separate Choice Hotels in 2014 Passed my barefoot test: (willingness to walk on carpet: 1) in bare feet, 2) stocking feet, 3) shoes 4) protective over-boots or 5) out the door). Front desk staff were exceptional, traveled with family, grand-children, and son. Our room was spacious suite with separate bedroom, prefect for having grandkids sleeping over on... More 

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Mission, Texas
Contributor
17 reviews 17 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed July 17, 2014

Location: Good location and close to I27. Hotel: When we arrived were were pleasantly surprised by their happy hour services, complimentary beer, wine, and snacks. The attendant was very friendly and willing to assist. Room: Nice room, but a bit small. Even though the room was non-smoking, there was a slight odor but it did not bother us. Nice bedding... More 

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24 photos of this hotel

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