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Quality Inn

5706 I-27, Lubbock, TX 79404
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Quality Inn
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Ranked #31 of 57 Hotels in Lubbock
A recent review
3 of 5 stars Reviewed May 27, 2015
owentonks London, United Kingdom
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74 Reviews from our TripAdvisor Community

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    9
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Any
English first
  • All months
    (74)
  • Mar-May only
    (17)
  • Jun-Aug only
    (29)
  • Sep-Nov only
    (19)
  • Dec-Feb only
    (9)
All months
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Stayed in room 101 on July 9, 2015. Today is July 14, 2015. Found bed bugs. I called front desk and the gentleman at front desk was very rude. He said what do you want me to do about it. I asked to speak to manager and he said he would be in later. I took picture and video of... More 

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Rockdale, Texas
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 stars Reviewed June 14, 2015

Passing through. Stayed here as other hotels on this strip were sold put for the night. Counter service was very friendly. Advertised as a non-smoking facility but our room stunk of smoke. Mold and caked on dirt in the shower. Green smudges on the bed spread. The carpet had not been completely vacuumed. Weird brown stain on the toilet seat.... More 

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Travelers are raving about these Lubbock hotels

London, United Kingdom
Level Contributor
22 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed May 27, 2015

We stopped off here after a long day of driving down from Oklahoma City. We were part of a tour group and called up and asked for 14 rooms which they were happy to supply us with at a few hours notice. The hotel is easy to access from the highway which is great for arriving in the evening and... More 

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Burleson, Texas
Level Contributor
109 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed April 29, 2015

Located on the southbound freeway service road makes it easy to get to. It is also handy to the south loop so whether you need to go to the shopping areas or the business district, it is convenient. The rooms are very comfortable, clean and spacious. The staff was courteous and accommodating. This is exactly what you expect with Quality... More 

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2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed February 23, 2015

I stayed at this property over the weekend and have to say the room was great! The housekeepers do a wonderful job... with that being said I feel the young lady that worked the front desk should be trained in customer service she couldn't look up from her cell phone long enough to greet any guests and was very rude... More 

Was this review helpful? Yes 1
Chapel Hill, North Carolina
Level Contributor
182 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 158 helpful votes
4 of 5 stars Reviewed January 3, 2015

This is a completely standard Quality Inn: clean, comfortable, small bathroom, decent breakfast. The staff was competent and cordial. If you get a good rate, don't hesitate to go for it. It's not exciting, but who needs that?

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Orlando, Florida
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed December 23, 2014

I came to Lubbock for My Graduation from Texas Tech. When I arrived the manager could not find my reservation, and he went into a rage after I questioned him why he could not find my reservation. This Manager named Jay was so angry that he became insane with anger. He made my wife and I so nervous that we... More 

Was this review helpful? Yes 1
Austin, Texas
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed October 22, 2014

The tub had hair in it and there was lotion smeared on the toilet lid. There was leftover smoke smell in the hall and in the room (you could tell it had been cleaned as best it could, but the fact that people had smoked in that hotel before can't be changed without a major update). The bedding was stained,... More 

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Level Contributor
27 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed October 6, 2014

Read all amenities carefully! booked a reservation online last night thinking it was "pet friendly" since it came up that way when I searched only to find it wasn't when I arrived. Nice place. Too bad.

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Kilkenny, Ireland
Level Contributor
31 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed September 20, 2014 via mobile

The staff are very friendly and helpful. I asked for directions and they helped out with maps and really good directions. However, there was chewing gum stuck in three places on the bathroom floor of my room. Also I stayed on my own here and was placed at the very back of the hotel, I found security a concern.

Was this review helpful? Yes 1
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