We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Quality Inn

2.0 of 5
Hotel website
5706 I-27, Lubbock, TX 79404
Quality Inn
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Ranked #28 of 57 Hotels in Lubbock
A recent review
3 of 5 stars reviewed 1 week ago
owentonks London, United Kingdom
Add Photo

72 Reviews from our TripAdvisor Community

Traveler rating
    26
    23
    12
    3
    8
See reviews for
26
12
4
10
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Any
English first
  • All months
    (72)
  • Mar-May only
    (17)
  • Jun-Aug only
    (27)
  • Sep-Nov only
    (19)
  • Dec-Feb only
    (9)
All months
London, United Kingdom
Senior Contributor
23 reviews 23 reviews
20 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

We stopped off here after a long day of driving down from Oklahoma City. We were part of a tour group and called up and asked for 14 rooms which they were happy to supply us with at a few hours notice. The hotel is easy to access from the highway which is great for arriving in the evening and... More 

Was this review helpful? Yes
Burleson, Texas
Top Contributor
87 reviews 87 reviews
45 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Located on the southbound freeway service road makes it easy to get to. It is also handy to the south loop so whether you need to go to the shopping areas or the business district, it is convenient. The rooms are very comfortable, clean and spacious. The staff was courteous and accommodating. This is exactly what you expect with Quality... More 

Was this review helpful? Yes
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed February 23, 2015

I stayed at this property over the weekend and have to say the room was great! The housekeepers do a wonderful job... with that being said I feel the young lady that worked the front desk should be trained in customer service she couldn't look up from her cell phone long enough to greet any guests and was very rude... More 

Was this review helpful? Yes 1
Chapel Hill, North Carolina
Top Contributor
181 reviews 181 reviews
38 hotel reviews
158 helpful votes 158 helpful votes
4 of 5 stars Reviewed January 3, 2015

This is a completely standard Quality Inn: clean, comfortable, small bathroom, decent breakfast. The staff was competent and cordial. If you get a good rate, don't hesitate to go for it. It's not exciting, but who needs that?

Was this review helpful? Yes 2
Orlando, Florida
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed December 23, 2014

I came to Lubbock for My Graduation from Texas Tech. When I arrived the manager could not find my reservation, and he went into a rage after I questioned him why he could not find my reservation. This Manager named Jay was so angry that he became insane with anger. He made my wife and I so nervous that we... More 

Was this review helpful? Yes 1
Austin, Texas
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed October 22, 2014

The tub had hair in it and there was lotion smeared on the toilet lid. There was leftover smoke smell in the hall and in the room (you could tell it had been cleaned as best it could, but the fact that people had smoked in that hotel before can't be changed without a major update). The bedding was stained,... More 

Was this review helpful? Yes
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed October 6, 2014

Read all amenities carefully! booked a reservation online last night thinking it was "pet friendly" since it came up that way when I searched only to find it wasn't when I arrived. Nice place. Too bad.

Was this review helpful? Yes
Kilkenny, Ireland
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed September 20, 2014 via mobile

The staff are very friendly and helpful. I asked for directions and they helped out with maps and really good directions. However, there was chewing gum stuck in three places on the bathroom floor of my room. Also I stayed on my own here and was placed at the very back of the hotel, I found security a concern.

Was this review helpful? Yes 1
Tunnel Hill, Georgia
Senior Contributor
40 reviews 40 reviews
16 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed September 17, 2014

We recently spent some time at the Quality Inn in Lubbock, TX. We found the employees to be courteous, friendly and especially helpful. I would recommend this hotel to anyone traveling in Lubbock, Texas.

Was this review helpful? Yes
Albuquerque, New Mexico
Top Contributor
126 reviews 126 reviews
21 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed September 2, 2014

We were on our way to Waco and found this hotel on Trip Advisor. Good for a stop over & right off the highway! Had two full beds, which were small for two adults but comfortable. The breakfast or continental was just that but ok! The jucuzi was clean & hot but too much chlorine!

Was this review helpful? Yes 1
holbb, Manager at Quality Inn, responded to this review

Thank you for kind comments. More 

Questions? Get answers from hotel staff and past guests. Ask a question

24 photos of this hotel

Management photos: Courtesy of the property manager

Viewed
All management photos (24)
Viewed
Hotel & grounds (3)
Viewed
Dining (1)
Viewed
Room/suite (2)
Viewed
Pool/beach area (1)
Viewed
Other (17)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay