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Country Inn & Suites By Carlson Lubbock, TX

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5806 I-27, Lubbock, TX 79404 (Formerly Holiday Inn Express Hotel & Suites Lubbock)
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Country Inn & Suites By Carlson Lubbock, TX
Best prices for: 1 room 1 guest
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Ranked #8 of 56 Hotels in Lubbock
A recent review
5 of 5 stars reviewed 5 days ago
amyvaldez1980
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145 reviews from our community

Traveler rating
    69
    38
    23
    10
    5
See reviews for
45
25
5
38
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • Any
English first
  • All months
    (145)
  • Mar-May only
    (31)
  • Jun-Aug only
    (43)
  • Sep-Nov only
    (34)
  • Dec-Feb only
    (37)
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1 review
5 of 5 stars Reviewed 5 days ago NEW via mobile

Dina at the for the desk was awesome.she was so friendly and very helpful. She was very knowledgeable when can to directions and places to go. I will come back to stay the next time I'm in Lubbock just because o c her outstanding service. The rooms where nice aND clean.

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Dallas, Texas
1 review
5 of 5 stars Reviewed 6 days ago NEW

Our stay at the country inn was an amazing experience because of the wonderful service I received from Dina! she went above and beyond to make sure I had everything I needed and that I had a very comfortable stay.

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1 review
2 of 5 stars Reviewed 1 week ago via mobile

If you want a good night sleep, this is not the hotel for you. The walls are thin. We can hear hotel guests coming and going from their doors slamming shut. We can hear almost every step from the guests above us. Guests came in last night at 1145 and were so loud we could hear their conversations down the... More 

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CarlsonRezidor, Corporate at Country Inn & Suites By Carlson Lubbock, TX, responded to this review

Thank you for taking the time to reach out to us. We understand how important a quiet environment is and apologize you had any disruption during your stay and that our curtains did not close all the way. Your feedback helps us prevent situations such as this in the future. We hope you will give us another chance if you... More 

Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Albeit the past weekend was a massive snowstorm and getting to Lubbock the hotel itself was great! The breakfast room and everything was very nice and clean! The staff was friendly and helped with any problems! I would recommend if you're going to be in Lubbock that this is the hotel to stay in!

Was this review helpful? Yes 3
Odessa, Texas
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I spent the night for a business trip. The hotel was clean, big room, comfy bed, and wonderful customer services. The indoor pool was cold but the hot tub was great. I will stay here again on my next trip to Lubbock.

Was this review helpful? Yes 2
Albuquerque, New Mexico
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 2, 2015

We were in town for a cheer competition and our group stayed here. The hotel was very clean and had nice modern furnishings. The housekeeping and breakfast room staff were wonderfully friendly and accommodating for our group. The front desk staff was very efficient and patient with all our girls asking for the complimentary cookies! Breakfast was decent and filling,... More 

Was this review helpful? Yes 2
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