We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Country Inn & Suites By Carlson, Lubbock, TX

Certificate of Excellence
2.5 of 5
Hotel website
Hotel deals
5806 Interstate 27, Lubbock, TX 79404 (Formerly Holiday Inn Express Hotel & Suites Lubbock)
Special Offer
Book early and Save 15%
Country Inn & Suites By Carlson, Lubbock, TX
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Ranked #6 of 57 Hotels in Lubbock
Certificate of Excellence
A recent review
4 of 5 stars reviewed today
Saltyminer
Add Photo

196 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    100
    48
    29
    12
    7
See reviews for
69
34
9
46
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
  • All months
    (196)
  • Mar-May only
    (63)
  • Jun-Aug only
    (62)
  • Sep-Nov only
    (34)
  • Dec-Feb only
    (37)
All months
Level Contributor
14 reviews
3 hotel reviews
4 of 5 stars Reviewed today NEW

We stayed here for 2 nights. Both nights were great. We had an adjoining room with family which made it nice. The breakfast on the first morning was good. Was a little slow filling empty things but was better once another staff member joined in. The second morning the hot breakfast was different from the morning before which was nice... More 

Was this review helpful? Yes
Level Contributor
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed yesterday NEW

Found areas of the hotel dirty and unkept. The beds and pillows are so hard that it was not possible to get a good nights sleep. After the first night, we noticed a bug on the bed. We were not happy about that. Staff is nice and friendly but the hotel needs updating. Rooms smelled like smoke.

Was this review helpful? Yes
Cibolo, Texas
2 reviews
5 of 5 stars Reviewed yesterday NEW

Hotel was excellent, great staff, clean and big rooms. I was in town for the IM 70.3 and had to check out early for the race. I then had to stick around for the awards dinner that night and needed a place to shower, and Mike, the manager on duty let me use a shower even though I had already... More 

Was this review helpful? Yes
Midland, TX
Level Contributor
110 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 124 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

Several factors contributed to making my recent stay at Country Inns and Suites by Carlson, in Lubbock, unpleasant. The bed was hard. The sheets were thin and the comforter was so heavy, stiff, and bulky that we couldn’t use it. We covered with towels. In fairness, I must add that there were plenty of towels. They seemed clean and were... More 

Was this review helpful? Yes
Big Spring, Texas
1 review
5 of 5 stars Reviewed 4 days ago NEW

Friendly staff...easy check-in...comfortable room. Visited during a very busy time in Lubbock when most hotels were booked & had doubled their prices so this hotel was a very pleasant surprise. It was reasonably priced & well worth the money! Would definitely recommend!!

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Kilwinning, United Kingdom
Level Contributor
135 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 142 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Comfortable big well-appointed room which included a large television, work desk, fridge and microwave. Lovely clean bathroom with toiletries and plenty towels. Unfortunately didn't manage to work out how to close curtains which made room a bit light for sleeping. We were in room 126 with outside light shining into window. Air con was rather noisy but great at cooling... More 

Was this review helpful? Yes
Texas
2 reviews
5 of 5 stars Reviewed 1 week ago

We stayed at the La Quinta the first night of our trip and the hotel was so filthy we had to leave. The Manager was gracious enough to give us a refund after I showed him pictures of the room with mold, saggy ceiling from water damage and rusted shower drain. in addition, the public garbage cans where overflowing and... More 

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
midland, tx
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Unbelievable experience, so impressed how the staff goes above and beyond for every guest. Roshan was amazing, he went out of his way to make sure that our reservations that had been messed up by Expedia were corrected and even came in on his day off to check in our team and make sure that everyone was taken care of.... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

45 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (9)
Viewed
Room/suite (7)
Viewed
Hotel & grounds (1)
Viewed
Bathroom (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (36)
Viewed
Dining (2)
Viewed
Room/suite (1)
Viewed
Hotel & grounds (11)
Viewed
Other (22)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay