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Country Inn & Suites By Carlson, Lubbock

Certificate of Excellence
2.5 of 5
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5806 Interstate 27, Lubbock, TX 79404 (Formerly Holiday Inn Express Hotel & Suites Lubbock)
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1 room 1 guest
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Country Inn & Suites By Carlson, Lubbock
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231 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
  • All months
    (231)
  • Mar-May only
    (63)
  • Jun-Aug only
    (97)
  • Sep-Nov only
    (34)
  • Dec-Feb only
    (37)
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Houston, Texas
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

I had an opportunity to spend the night at the Country Inn in Lubbock and found it to be fantastic. The room was clean, linens crispy clean and it was very quiet. We ordered pizza and went to bed early as we had a long drive the next day. I would stay again in the Country Inn if I'm ever... More 

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San Antonio, Texas
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Roshan, the General Manager checked us in late in the evening after a long drive. The stand out for me was his most welcoming and friendly attitude. The room was clean and comfortable for a reasonable price. The free breakfast offered a good start for our next day of a long drive. What really surprised me was that Roshan also... More 

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Little Rock, Arkansas
1 review
5 of 5 stars Reviewed 2 weeks ago

After being displaced from our original hotel at the last minute on graduation weekend, we were able to get a room at Country Inn & Suites. As soon as we arrived, the staff went above and beyond to make us feel comfortable and welcome. Dina at the front desk was especially helpful in making our stay a great one. The... More 

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1 review
4 of 5 stars Reviewed 3 weeks ago

Were in town for baseball tournament. Friendly and helpful staff. Good variety of hot breakfast: waffles, biscuit and gravy, sausage, bacon, eggs (could use different recipe), french toast. Can be noisy with late nighters. Spacious room.

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Pecos, Tx
1 review
5 of 5 stars Reviewed 3 weeks ago

It was awesome, great room, comfortable beds, nice kitchen area. The bathroom was clean, great maid service. I would recommend this hotel. Especially the Lubbock one. Everyone was nice, my spouse enjoyed the breakfast.

Review collected in partnership with Country Inns & Suites By Carlson

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Lubbock
1 review
1 of 5 stars Reviewed 3 weeks ago

Kitchen staff ignored and working in uncomfortable conditions. Unbearable heat for kitchen staff. I brought this to front desk staff attention and nothing was done. Dining room stuff for guest was given an excuse that she did not know how to adjust the temp.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
CarlsonRezidor, Online Customer Support at Country Inn & Suites By Carlson, Lubbock, responded to this review

Thank you for providing the details of your recent stay. Please accept our sincere apologies for the disappointments you experienced during your stay. We will be addressing this situation directly with our staff to ensure that situations like this are handled properly in the future. Please know that your comments are valued, and your suggestions will be used to consider... More 

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