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BEST WESTERN PLUS Lubbock Windsor Inn

2.5 of 5 5410 Interstate 27, Lubbock, TX 79404-4500
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BEST WESTERN PLUS Lubbock Windsor Inn
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BEST WESTERN PLUS Lubbock Windsor Inn
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439 reviews from our community

Traveler rating
    239
    81
    31
    39
    49
See reviews for
150
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132
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (64)
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oklahoma city, United States
2 reviews
5 of 5 stars NEW

Very pleased with the service we received. There were no bumps after we checked in to hotel room after driving hours in snow and ice. Staff was very professional and courteous. We did not reserved room prior to arrival but still they gave us special price. we would recommend it.

Review collected in partnership with Best Western

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1 review
2 of 5 stars Reviewed 3 days ago NEW

I have had better accomodations at a Motel 6 for $40. The beds were aweful and hard (cheap ultra-firm matresses). The air quality was worse, I woke up congested and I couldn't stop smelling the laundry detergent everything was washed in. The whole place smelled that way. The carpets were mushy and the room was cramped.

Was this review helpful? Yes
ICare_44499, Guest Relations Manager at BEST WESTERN PLUS Lubbock Windsor Inn, responded to this review

On behalf of our entire staff, I would like to apologize for not exceeding your expectations. We take all our guests' concerns very seriously and take necessary actions to improve. I hope you will give us another opportunity to serve you better in future. More 

Whittier, California
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago NEW

great hotel. nice folks. great breakfast selection.The hotel was very clean. Check in staff helpful and courteous. The room was great...the bed was fabulous, like sleeping on a cloud. The breakfast was good...sausages were rather anemic but had a good flavor. The coffee was great. Will definitely stay here again.

Was this review helpful? Yes
ICare_44499, Guest Relations Manager at BEST WESTERN PLUS Lubbock Windsor Inn, responded to this review

We appreciate you taking time to share your experience about staying at one of our Executive Suites with Jacuzzi tub. Thank You. More 

2 reviews
5 of 5 stars Reviewed 1 week ago NEW

We enjoyed our stay at the Best Western in Lubbock, Texas. The rooms were very nice and clean. We used the exercise equipment in the morning and enjoyed the easy access and the overlook of the pool area. Breakfast was delicious and the staff was very friendly.

Review collected in partnership with Best Western

Was this review helpful? Yes
ICare_44499, Guest Relations Manager at BEST WESTERN PLUS Lubbock Windsor Inn, responded to this review

Glad to hear about your pleasant experience. Thank you so much. More 

Midland, Texas, USA
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We stayed behind for the night after our teen's HS baseball game in Lubbock to celebrate Valentine's Day. Initially we had slight confusion in reaching it, as my phone mapped it to be on the East side of Hwy 87, but a quick turn-around at the next exit corrected us. We found it to be centrally located in Lubbock, the... More 

Review collected in partnership with Best Western

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ICare_44499, Guest Relations Manager at BEST WESTERN PLUS Lubbock Windsor Inn, responded to this review

Thank you for your kind words. More 

Midland, Texas
Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We arrived at check in time and there were two desk clerks checking in guests. The room was perfect; it was clean and inviting. The towels were soft and there were plenty of complimentary toiletries. The bed was so nice it was like sleeping on a cloud. The breakfast was nice and the coffee was great. We can't wait to... More 

Was this review helpful? Yes
ICare_44499, Guest Relations Manager at BEST WESTERN PLUS Lubbock Windsor Inn, responded to this review

Appreciate your kind words. Thanks. More 

Midland, Texas
Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel was very clean. Check in staff helpful and courteous. The room was great...the bed was fabulous, like sleeping on a cloud. The breakfast was good...sausages were rather anemic but had a good flavor. The coffee was great. Will definitely stay here again.

Review collected in partnership with Best Western

Was this review helpful? Yes
ICare_44499, Guest Relations Manager at BEST WESTERN PLUS Lubbock Windsor Inn, responded to this review

'like sleeping on a cloud', wow, what a gesture to explain something, thank you so much. More 

Rapid City, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

I would like to compliment staff and management for running such an awesome business. It make me wonder how much training and courage it takes to deliver such a nice customer service and clean rooms. I stayed at many best westerns in last one year but this one was by far the best.

Review collected in partnership with Best Western

Was this review helpful? Yes
ICare_44499, Guest Relations Manager at BEST WESTERN PLUS Lubbock Windsor Inn, responded to this review

Thanks a lot. More 

Georgetown, Texas, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Spent one night while doing business in Lubbock. Though I arrived early they had a room ready for me and I was able to check in at 1:00 PM. Hotel is clean and recently updated. It is now 100% smoke free. Breakfast was usual fare for BW. Quality for the price is unbeatable. I will definitely stay here again in... More 

Was this review helpful? Yes
ICare_44499, Guest Relations Manager at BEST WESTERN PLUS Lubbock Windsor Inn, responded to this review

Thank You so much for such inspiring words. See you back upon your next trip. More 

Winnipeg, Canada
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

We had a very difficult on checking in with our Visa. Our Canadian bank was at fault. It had nothing to do with Best Western. Again, I mention Veronica at the reception desk. She was very understanding and helpful with us and with our Canadian bank on my cell to get us checked in with the authorization over the phone.... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
ICare_44499, Guest Relations Manager at BEST WESTERN PLUS Lubbock Windsor Inn, responded to this review

Glad to hear that member of our 'I CARE' team was able to help you to your satisfaction. Thank you for sharing your pleasant experience. More 

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Additional Information about BEST WESTERN PLUS Lubbock Windsor Inn

Address: 5410 Interstate 27, Lubbock, TX 79404-4500
Phone Number:
Location: United States > Texas > Lubbock
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS Lubbock Windsor Inn 2.5*
Number of rooms: 57
Reservation Options:
TripAdvisor is proud to partner with Expedia, Travelocity, Orbitz, Priceline, Despegar.com, Best Western and TripOnline SA so you can book your BEST WESTERN PLUS Lubbock Windsor Inn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Lubbock Windsor Hotel Lubbock
Lubbock Best Western
Hotel Style:
#1 Green Hotel in Lubbock
#5 Best Value Hotel in Lubbock
#9 Business Hotel in Lubbock

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