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BEST WESTERN PLUS Lubbock Windsor Inn

#16 of 57 Hotels in Lubbock
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5410 Interstate 27, Lubbock, TX 79404-4500
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BEST WESTERN PLUS Lubbock Windsor Inn
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499 Reviews from our TripAdvisor Community

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Traveler rating
    270
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Grand Prairie, Texas
Level Contributor
6 reviews
6 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW

I choose to stay at the BW Plus Windsor in Lubbock whenever I am in town. The property has been given a great make over, is conveniently located for the business I do in Lubbock and the staff has always been pleasant.

Review collected in partnership with Best Western

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2 reviews
5 of 5 stars Reviewed 2 days ago NEW

This place was very clean and the staff were friendly. The good breakfast had lots of choices. It is well located on I 27. Everyone was very attentive to our needs. The indoor pool was well maintained. The hotel lobby has been recently redecorated. It was aesthetically pleasing.

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Buda, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

We enjoyed our stay at this Best Western. The room was very clean, they had big towels, nice hot breakfast, good location. We will definitely recommend this to anyone headed to Lubbock, and we'll visit it again

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Mission, Texas
1 review
5 of 5 stars Reviewed 5 days ago NEW

We were just completing a 6000 mile trip in the U.S.A and choose to stay in this PLUS motel for our last night. Normally I avoid Best Western motels but do find Best Western PLUS motels good. We found the beds very comfortable. The room was clean as were the sheets, towels and other items in the bathroom. The décor... More 

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Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

As usual I had a very pleasant stay at the Best Western Windsor Inn Lubbock Texas I go into Lubbock Texas every 3 months this is the only hotel that I use when I'm there are always courteous they always promptly and expeditiously check me in and out the rooms are very clean the breakfast in the morning is a... More 

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Santa Fe, New Mexico
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

Hotel room was very dirty. The pillows had black marks. The shower was very dirty. We stopped over night to rest before driving to San Antonio. Customer service is very friendly. I would have slept better in the car.

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Bentonville, United States
2 reviews
2 of 5 stars Reviewed 1 week ago

do not stay here if you want a friendly atmosphere. The staff walks around with scowls on their faces, probably because the operator is unkind in general and the staff follows suit. Texas was a wonderful place to visit everyone was kind and pleasant EXCEPT at this hotel!

Review collected in partnership with Best Western

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Tyler, Texas
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Clerk who took reservation was inattentive, laughing and conversing with someone so I had to repeat myself several times. Stains on bedspread and mascara stains on sheet. Really noisy a/c unit. Bathroom floor under sink not cleaned properly-lots of dirt in the corner. We have stayed in Best Western several times and have always been impressed with their cleanliness and... More 

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Lubbock, United States
1 review
2 of 5 stars Reviewed 1 week ago

This Hotel is Independently/Owner Operated. This is not the normal Best Western this was a Best Western Plus. This is very misleading information They need to invest in the rooms in quality merchandise fridge and microwave towels shower curtain. Customer Service needs improvement. The room rate is on the average of $85.00 plus taxes $90.00 its more like a motel... More 

Review collected in partnership with Best Western

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San Juan, Puerto Rico
Level Contributor
144 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
5 of 5 stars Reviewed 1 week ago

Seemed like a smaller but refined hotel. Checkin was expeditious. They even called ahead of time in the evening to see if we would make it. This is a well appointed property. Rooms are spacious, include mini fridge. Reading chair. Breakfast was typical of hotels with scrambled eggs, make your own waffle, cereals. Petit business center with available touch screen... More 

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ICare_44499, Guest Relations Manager at BEST WESTERN PLUS Lubbock Windsor Inn, responded to this review

Thank You so much. We appreciate your kind words. More 

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