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All 56 Lubbock hotels

BEST WESTERN PLUS Lubbock Windsor Inn

3.5 of 5 Hotel   |   5410 Interstate 27, Lubbock, TX 79404-4500
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74%
Ranked #16 of 56 hotels in Lubbock
A recent review
5 of 5 stars reviewed 3 days ago
Dana H Leona, Texas
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371 people have reviewed this hotel

Traveler rating
    202
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131
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (53)
Date | Rating
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English first
Leona, Texas
1 review
5 of 5 stars Reviewed 3 days ago NEW

We have stayed in many, many hotels across the U.S. in the past 20 years. The employees in this hotel were very friendly, professional, and knowledgeable. The rooms were clean and beautifully decorated. The free WIFI was very helpful. Being able to have breakfast without having to leave the hotel was good and the food was well prepared and scrumptious!... More

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La Veta, Colorado
Contributor
12 reviews 12 reviews
4 hotel reviews
4 of 5 stars Reviewed 5 days ago NEW

We arrived about 8pm on a weeknight and there was one desk clerk to greet. She was on the phone taking a phone-in reservation that must have been more complicated than most. It took quite a while for her to finish and acknowledge my presence. She was very knowledgable and quickly checked us in with no more problems. The room... More

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Mason, Texas
1 review
5 of 5 stars Reviewed 6 days ago NEW

The hotel was very nice and all of the employees went out of there way to make sure we had a wonderful stay. The breakfast was great. Would definitely stay there again. Free WIFI is a plus in the rooms.

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Los Lunas, New Mexico, United States
1 review
1 of 5 stars Reviewed 6 days ago NEW

We had made plans to visit Lubbock and checked out several motels in the Area. We checked on line and Lubbock offered everything we wanted, Pool, Training area, web, good hot breakfast good location. The Room was the best, very good bed. Service to this motel is everything and it shows.

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Utah
1 review
1 of 5 stars Reviewed 1 week ago

RUDE HORRIBLE PEOPLE and SERVICE! I called earlier in the day and reserved a "KING" Room. The girl took my credit card over the phone We are part of a discount Corporate Lodging Group. They took my Credit Card to hold the room and said my husband could come and check in anytime. When he got there the girl who... More

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ICare_44499, Guest Relations Manager at BEST WESTERN PLUS Lubbock Windsor Inn, responded to this review

CLC card is NOT a credit card, it's a lodging card provided by employers to employees. Card itself has limited access to certain room types. Obviously negotiated rates with employers does not allow employees to access luxurious SUITE rooms. Your room was originally reserved for 2 queen beds and you were informed about the room type over the phone while... More

Lewisville, TX
2 reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel was very nice! I was surprised at the attention to detail in every aspect...the bed linens were great, the towels were plush, the decor was very nice, even the breakfast was delicious! Will definitely stay again! Oh, and the WIFI was excellent in the room!!!

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ICare_44499, Guest Relations Manager at BEST WESTERN PLUS Lubbock Windsor Inn, responded to this review

Thank You so much. More

Lubbock, United States
1 review
1 of 5 stars Reviewed 1 week ago

This hotel does not comply to what I am used from Best Western Hotels in Europe. The carpets were old and did not appear clean. I would not stay there again but would rather pay less and have a nice and decent room

Review collected in partnership with Best Western

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ICare_44499, Guest Relations Manager at BEST WESTERN PLUS Lubbock Windsor Inn, responded to this review

On behalf of our entire staff, I would like to apologize for not exceeding your expectations. I hope you will give us another opportunity to provide you with better experience next time. More

Missouri City, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

After not being able to find any available rooms close to Texas Tech University - we were forced to stay a few miles away. I did not know what to expect but I was pleasantly surprised by the Best Western PLUS Lubbock Windsor Inn. The facility was extremely clean and the rooms / beds were nice. The service was top... More

Review collected in partnership with Best Western

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ICare_44499, Guest Relations Manager at BEST WESTERN PLUS Lubbock Windsor Inn, responded to this review

Appreciated your kind words. More

Lubbock, United States
1 review
1 of 5 stars Reviewed 1 week ago

Very unprofessional staff. I was told I would not be charged for two nites if I checked out before 11:00 am. I checked out at 9:00 am and was still charged. Manager said there was nothing he could do about it.

Review collected in partnership with Best Western

Was this review helpful? Yes
ICare_44499, Guest Relations Manager at BEST WESTERN PLUS Lubbock Windsor Inn, responded to this review

If you were anticipating change in the travel plan, you or your travel agent shouldn't have booked room with 2 Night Minimum Stay Required advance purchase rate. Promotional rates comes with restrictions, and there is a perfect example of rates offered by aviation industry, and we all have suffered financial loss sometime(s) in our lifetime in case whenever we have... More

Needville, Texas
1 review
2 of 5 stars Reviewed 1 week ago

We booked for 2 nights. We complained the first night about the ac not working. They brought us a fan but no one slept much. Complained to the manager next morning and she said she would move us to a different room. When we got back from moving our daughter into tech they told us the ac was fixed. When... More

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ICare_44499, Guest Relations Manager at BEST WESTERN PLUS Lubbock Windsor Inn, responded to this review

Glad to hear that you were accommodated at other Best Western second night. After long and exhausting MOVING day in West Texas summer, everyone expect to relax and cool down in the room. It does take little time for our body to cool down even if the room temperature is 68. Blocking the airflow in the room by seating next... More

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Additional Information about BEST WESTERN PLUS Lubbock Windsor Inn

Address: 5410 Interstate 27, Lubbock, TX 79404-4500
Phone Number:
Location: United States > Texas > Lubbock
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — BEST WESTERN PLUS Lubbock Windsor Inn 3.5*
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Also Known As:
Best Western Lubbock Windsor Hotel Lubbock
Lubbock Best Western

58 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
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Hotel Style
#10 Business Hotel in Lubbock
Hotel Class
Official Description (provided by the hotel)
Recently completely renovated. Interior corridor room entrances. With elevator. Award winner management since last four years. Indoor heated swimming pool, hot tub, fitness center, business center. Complimentary full hot breakfast, free wi-fi, free parking. All rooms equipped with LCD tv, Micro/Fridge, Iron/Ironing board, hair dryer, iPhone docked alarm clock. King rooms with recliner and double queen with lounge chair and ottoman.Located off of the I 27 at a junction of loop 289, hwy 84 & hwy 87. Very easy entry/exit. Close to restaurants, Texas Tech University, United spirit arena, Medical district, airport, golf courses and downtown. ... more   less 
Number of rooms
57

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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