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All 55 Lubbock hotels

BEST WESTERN PLUS Lubbock Windsor Inn

3.5 of 5 Hotel   |   5410 Interstate 27, Lubbock, TX 79404-4500
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77%
Ranked #14 of 55 hotels in Lubbock
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 1 week ago
Judy W San Angelo, United States
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316 people have reviewed this hotel

Traveler rating
    181
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    35
See reviews for
111
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
  • English first
  • German first
  • Any
English first
San Angelo, United States
1 review
4 of 5 stars Reviewed 1 week ago

I think what made the Best Western PLUS Lubbock Windsor Inn, Lubbock such a great place is the wonderful staff. All the staff that we came in contact with were friendly, fun, helpful and a pleasure to be around. The room was clean and the bed was comfortable. What else could you ask for?

Review collected in partnership with Best Western

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Athens, Texas, United States
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I am a regular here any time I am in Lubbock. Always clean, always friendly, easy access, great breakfast. I know how hard it is to keep the outside of anything clean in west Texas but they do a great job here.

Review collected in partnership with Best Western

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Mckinney, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

$80 for a king room. very clean. rather busy.because we were . bed is ok/good. really a great value for the rate we paid. the room was near the breakfast and pool so we had some noise but that comes with territory. well lit parking lot. not bad at all

Review collected in partnership with Best Western

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Albuquerque, United States
2 reviews
5 of 5 stars Reviewed 2 weeks ago

I had a great night's rest at BW Lubbock Windsor. This was a welcomed experience after I had spent 7 hours riding my Harley. THE GOOD: A great night's rest! Good breakfast! Helpful and friendly staff. Clean room. No issues at all. The BAD: NONE!! Hope you have as wonderful an experience as I had during my stay...if you decide... More

Review collected in partnership with Best Western

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Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I don't stay at any other hotels but best westerns, this one was the best of best. Very professionally dressed polite staff really made me feel welcomed. Room seems to be recently upgraded and sausage with breakfast was very delicious. I think I got 200% value of what I paid and I will recommend this to any one.

Review collected in partnership with Best Western

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Sam_44499, Guest Relations Manager at BEST WESTERN PLUS Lubbock Windsor Inn, responded to this review

Thank you very much for your kind words. More

Lubbock, Texas
1 review
5 of 5 stars Reviewed 3 weeks ago

The staff at this hotel was wonderful! Checked in on the night shift, and the young lady at the desk was tremendously professional! Room was great and breakfast was nice! This one definitely gets my recommendation!

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Sam_44499, Guest Relations Manager at BEST WESTERN PLUS Lubbock Windsor Inn, responded to this review

Thank You so much. It means a lot for our team. More

United States
1 review
1 of 5 stars Reviewed 3 weeks ago

the staff was extremely unfriendly and the pool and hot tub was green with sand in the bottom. the breakfast wasn't anything I would try again. I reserved a room with 2 queens and got to full size beds with were very uncomfortable. the rooms felt dark and dirty

Review collected in partnership with Best Western

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Sam_44499, Guest Relations Manager at BEST WESTERN PLUS Lubbock Windsor Inn, responded to this review

We don't have any full size bed in any of our room type. We either have a king size or double queen beds. On behalf of our entire 'I CARE' team, I would like to apologize for not exceeding your expectations. I hope you will give us another opportunity to provide you better experience in future. More

Carlsbad, United States
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 12, 2014

This hotel was easy to locate and ideal for my travel purposes. The room was clean and it was ideally priced. I did not have time to try any of the other amenities, but I did have the complimentary breakfast and it was perfect for this travel purpose.

Review collected in partnership with Best Western

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Sam_44499, Guest Relations Manager at BEST WESTERN PLUS Lubbock Windsor Inn, responded to this review

Hopefully next time you will have enough time to take advantage of our other amenities. Thank you so much for taking time to write a review. More

Joplin, Missouri
2 reviews
5 of 5 stars Reviewed March 6, 2014

I stayed at many hotels in my life as I travel frequently for my business. Whatever it was but the wireless internet at this best western was excellent. Other thing I noticed was staff was happy and joking and smiling around with each other. Atmosphere was not heavy like many other hotels. Breakfast was nice, all things considered. To me... More

Review collected in partnership with Best Western

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Sam_44499, Guest Relations Manager at BEST WESTERN PLUS Lubbock Windsor Inn, responded to this review

We have recently upgraded our whole Wi-Fi network to allow our guests to use multiple gadgets at the same time. Time is changing very fast so do we. Thank you so much. More

Monument, Colorado
Top Contributor
57 reviews 57 reviews
50 hotel reviews
62 helpful votes 62 helpful votes
2 of 5 stars Reviewed March 5, 2014

We have been using the BW in Lubbock for many years and have generally been please. As we checked it we were impressed with the remodeling of the reception and breakfast areas. We were given Room 135 at the far south end. The room was very warm and when we went to turn off the hear the whole A/C-Heat unit... More

Was this review helpful? Yes
Sam_44499, Guest Relations Manager at BEST WESTERN PLUS Lubbock Windsor Inn, responded to this review

Thank you for staying with us again and again and acknowledging the improvements. Appreciate your efforts to bring our deficiencies to our attention. We give personal attention to every review and survey as that is our best chance to improve in future. Aggressive extended wintery weather in Lubbock, like rest of the nation, played big role in cleaning areas connected... More

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Additional Information about BEST WESTERN PLUS Lubbock Windsor Inn

Also Known As:
Best Western Lubbock Windsor Hotel
Best Western Lubbock Windsor Hotel Lubbock
Best Western Lubbock
Lubbock Best Western
Address: 5410 Interstate 27, Lubbock, TX 79404-4500
Phone Number:
Location: United States > Texas > Lubbock
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Best Value Hotel in Lubbock
#7 Business Hotel in Lubbock
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — BEST WESTERN PLUS Lubbock Windsor Inn 3.5*
Official Description (provided by the hotel):
Recently completely renovated. Interior corridor room entrances. With elevator. Award winner management since last four years. Indoor heated swimming pool, hot tub, fitness center, business center, pool table. Complimentary full hot breakfast, free wi-fi, free parking. All rooms equipped with LCD tv, Micro/Fridge, Iron/Ironing board, hair dryer, iPhone docked alarm clock. King rooms with recliner and double queen with lounge char and ottoman.Located off of the I 27 at a junction of loop 289, hwy 84 & hwy 87. very easy entry/exit. Close to restaurants, Texas Tech University, United spirit arena, Medical district, airport, golf courses and downtown. ... more   less 
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