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BEST WESTERN PLUS Lubbock Windsor Inn

#18 of 57 Hotels in Lubbock
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5410 Interstate 27, Lubbock, TX 79404-4500
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1 room 1 guest
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BEST WESTERN PLUS Lubbock Windsor Inn
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536 Reviews from our TripAdvisor Community

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Traveler rating
    285
    99
    41
    50
    61
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (71)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Any
English first
  • All months
    (536)
  • Mar-May only
    (140)
  • Jun-Aug only
    (195)
  • Sep-Nov only
    (115)
  • Dec-Feb only
    (86)
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2 reviews
5 of 5 stars Reviewed 2 days ago NEW

I've chosen this Best Western to stay at when I'm in Lubbock, TX. I've been using it for a number of years now and have never had a bad experience. I've even settled on a room I like and now request it each time. So far my request has always been abled to be honored. I can recommend this Best... More 

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Amarillo, Texas
Level Contributor
12 reviews
5 hotel reviews
1 of 5 stars Reviewed 4 days ago NEW

My wife and I stayed here while helping my Son move into a new apartment on August 14, 2015. This is supposed to be a Best Western Plus. I guess the plus means cigarette smoke. This is supposed to be a 100% non smoking hotel. Our room wreaked of smoke. When we called to complain and request a different room,... More 

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Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 days ago NEW

For the last two nights , I stayed here for business . I thought something was strange about my room door . As I left for dinner last night , I realized that I didn't need the card key to unlock the door . I just had to turn the handle and push the door open . Immediately , I... More 

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1 review
5 of 5 stars Reviewed 1 week ago

We had a great room at a reasonable rate for one night during our return from a road trip to Colorado. The included internet and breakfast were top notch. The express checkout was easy and access to the our car from the room was simple.

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Lubbock, United States
1 review
2 of 5 stars Reviewed 1 week ago

Desk clerk was alone during peak check-in times causing delays. Also, desk clerk did double duty keeping the breakfast area clean and supplied. Result: delays in service. Room was clean and everything worked. Food was pretty good and well presented. WiFi was very good. Outside was dirty with cigarette butts and weeds. This is an old hotel and in my... More 

Review collected in partnership with Best Western

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Texas
Level Contributor
33 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed 1 week ago

I never stay in a Best Western hotel unless I have no better choices, but I have found that the BW Plus hotels are usually pretty good. This was an exception. It would pass for a standard BW, but take the "Plus" off the title. The bed linens did not fit the bed, and we're a bit stained. It definitely... More 

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Chapala, Mexico
Level Contributor
84 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
3 of 5 stars Reviewed 1 week ago

There is really nothing special about the hotel, and again nothing bad. One thing, the pillows are the best! The hotel is pet friendly and our room was very clean. The only bad part is they make you sign an agreement that you can not leave the pet in the room alone. At Red Roof Inn you can leave the... More 

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1 review
3 of 5 stars Reviewed 2 weeks ago

My husband and I stayed at this Best Western this past weekend during the Texas Tech move in weekend. At the time when I booked the room, I thought two nights in Lubbock would be sufficient (Saturday and Sunday). However, once we arrived in Lubbock, we decided we only needed to stay one night (Saturday). During the check in process,... More 

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Rapid City, United States
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Stayed there again and impressed again with professionalism and convenience. Internet speed is my first priority when selecting accommodation. I am not too picky or give importance to smaller details. Overall I slept good and able to get job done next morning. I will see them again in few months.

Review collected in partnership with Best Western

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Lubbock, United States
1 review
1 of 5 stars Reviewed 2 weeks ago

There were blood looking stains all over the comforter and sheets and shower curtain. All of the towels were old and rugged looking. The throw pillow on the bed had a corner ripped off and missing and had a large clear dark spot on it. The sheets also had ink looking spots on them. There were stains everywhere!

Review collected in partnership with Best Western

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