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BEST WESTERN PLUS Lubbock Windsor Inn

#16 of 56 Hotels in Lubbock
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5410 Interstate 27, Lubbock, TX 79404-4500
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BEST WESTERN PLUS Lubbock Windsor Inn
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BEST WESTERN PLUS Lubbock Windsor Inn
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454 reviews from our community

Traveler rating
    247
    84
    31
    40
    52
See reviews for
152
82
37
135
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (67)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Any
English first
  • All months
    (454)
  • Mar-May only
    (113)
  • Jun-Aug only
    (143)
  • Sep-Nov only
    (112)
  • Dec-Feb only
    (86)
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1 review
4 of 5 stars Reviewed yesterday NEW via mobile

had a nother very pleasant stay at Best Western in Lubbock I travel to this city about every 60 days and this is the place I only stay at highly recommend them. it is a very clean establishment as well as a very courteous staff and the breakfast is one of the best. its right off the freeway very easy... More 

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1 review
2 of 5 stars Reviewed 6 days ago NEW

Called the front desk to tell them about the smell and they made up some ridiculous story about how someone was probably smoking outside. No. They said they had no rooms available and couldn't move us. Other cleanliness factors- didn't look dirty but didn't seem Particularly clean either. Maybe im just picky and used to nicer accommodations, if you're like... More 

Was this review helpful? Yes 1
Contributor
13 reviews 13 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Things we loved: the friendly staff, the accommodating hot tub hours, the bed and bedding! The things we would have loved to see: a hotter and cleaner hot tub, synthetic and different pillows, a bit cleaner overall-- maybe it was just the carpet? I would stay here again!

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Lafayette, Colorado
Senior Contributor
44 reviews 44 reviews
22 hotel reviews
81 helpful votes 81 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at this hotel on two separate occasions over the last week. During our initial visit we were greeted with fresh cookies and a very helpful desk clerk. We asked for a quiet room, and the room did not disappoint. The room was nicely decorated and very clean. The beds were so comfortable we decided to stay here on... More 

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Lafayette, Colorado
Senior Contributor
44 reviews 44 reviews
22 hotel reviews
81 helpful votes 81 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here twice on a recent trip. Both stays were very pleasant. We asked for a quiet room, and the room did not disappoint. Decor is nicely updated. Beds are so comfortable. Staff is very pleasant and accommodating. Easy access on and off I-27.

Review collected in partnership with Best Western

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CONROE TX, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

From check in to room, to breakfast, to sound sleep, to check out everything was great. Very convenient location. Hotel was very clean. Price was very reasonable. I was very happy with my stay and I would recommend the same to everyone.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
1 review
4 of 5 stars Reviewed 1 week ago

This is another example of a BW hotel that is a great value. It's clean, quiet, safe, and comfortable. Breakfast area was clean and the food was decent too. At the end of the day it has everything that you could want in an out of town stay for a few days. Parking front and back. Good security.

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dallas
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 of 5 stars Reviewed 1 week ago

This was an okay stay. We decided on the hotel due to the fact we had our Yorkie with us and they offered a pet friendly stay. We learned on check in that unattended pets would be subject to animal control. We were stunned. I get the whole barking and disturbing others. But our dog is older and we had... More 

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ICare_44499, Guest Relations Manager at BEST WESTERN PLUS Lubbock Windsor Inn, responded to this review

On behalf of our entire staff, I would like to apologize for not exceeding your expectations. I hope you will give us another chance in future to provide you with better experience. More 

Senior Contributor
21 reviews 21 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 1 week ago

Staff was argumentative. Ended up spending an hour on the phone and another hour looking for a new hotel. Lost the opportunity to take kids to joyland. Worst hotel service experience ever. Horrible............. ..

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Aurora, United States
1 review
5 of 5 stars Reviewed 1 week ago

Best Western has been in my life for as long as I can remember. Every trip I take anywhere in the U.S., I use Best Western as my home away from home. I like the thought of being able to go into a hotel as going into my own home. I get to take my pet into my room without... More 

Review collected in partnership with Best Western

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ICare_44499, Guest Relations Manager at BEST WESTERN PLUS Lubbock Windsor Inn, responded to this review

Thank you for being a long time loyal Best Western customer. We appreciate your business. More 

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