We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 56 Lubbock hotels

BEST WESTERN PLUS Lubbock Windsor Inn

3.5 of 5 Hotel   |   5410 Interstate 27, Lubbock, TX 79404-4500
Hotel website
Hotel deals
Hotel amenities
Special Offer
Low Rate, Guaranteed
Save Saved
You added BEST WESTERN PLUS Lubbock Windsor Inn to your Saves list
BEST WESTERN PLUS Lubbock Windsor Inn
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
75%
Ranked #17 of 56 hotels in Lubbock
A recent review
4 of 5 stars reviewed 3 days ago
Minerva C Laredo, United States
  • Overview
  • Reviews (353)
  • Photos (41)
  • Amenities
  • Room tips (49)
  • Location
  • More
Write a Review

353 people have reviewed this hotel

Traveler rating
    194
    66
    25
    27
    41
See reviews for
124
55
32
108
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
Date | Rating
  • English first
  • German first
  • Any
English first
Laredo, United States
1 review
4 of 5 stars Reviewed 3 days ago NEW

If you want your room to be cleaned, you have to leave a sign on the door. It does not make sense because as a guest, you expect your room to be clean and beds made before you arrival from your outing.

Review collected in partnership with Best Western

Was this review helpful? Yes
Joplin, Missouri
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW

Everything from accomodation to the staff and cleanliness was phenomenal. Price we paid was just right and can't expect more. Breakfast was a real PLUS with varieties and attendant. I would recommend it to everyone without hesitation.

Review collected in partnership with Best Western

Was this review helpful? Yes
Sugar Land, United States
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

When reserving the room, I was told by BW I had to prepay which I did. When my wife and daughter arrived, they were made to pay again as BW didn't complete my prepayment transaction. It took way too much time to get someone to understand the problem and start to get it resolved.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
ICare_44499, Guest Relations Manager at BEST WESTERN PLUS Lubbock Windsor Inn, responded to this review

For our valued guests' safety and security, our hotel require (like all other lodging establishments in the world) physical presence of the charge card upon check in regardless the prepaid reservation or not and transaction was processed or not. 99.99% of the guests appreciate the hotel policy. The world we are living in is so transparent and our identity is... More

Gauteng, South Africa
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here during our USA roadtrip. The staff was friendly and accommodating. The room was clean and beautifully decorated. We really enjoyed the breakfast especially the texas shaped waffles. The hotel was very accessible form the highway, but not very noisy. We would recommend this hotel as good value for money.

Was this review helpful? Yes
ICare_44499, Guest Relations Manager at BEST WESTERN PLUS Lubbock Windsor Inn, responded to this review

Thank you so very much. Hope your USA roadtrip was one of the lifetime memorable trips. Will see you again next year. More

Sacramento, California
1 review
5 of 5 stars Reviewed 1 week ago

Lubbock isn't the most glamorous of Texan cities, but the great accommodations here at the BW made it a pleasant stay :) I especially liked the jet bathtub! The breakfast was also very good - biscuits, sausage, eggs - plus the usual waffles, fruit, cereal, pastries available. The wifi was great - I was able to watch Netflix with no... More

Was this review helpful? Yes
ICare_44499, Guest Relations Manager at BEST WESTERN PLUS Lubbock Windsor Inn, responded to this review

Thank You so much for your appreciation. Hope to welcome you in future. More

Corpus Christi, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

Very nice place. Just wish the maids would be a little quieter when cleaning. Woke us up with the noise they made. They were very nice when servicing our room though. Pool was nice as was the hot tub. Will stay again next time I go to Lubbock.

Review collected in partnership with Best Western

Was this review helpful? Yes
ICare_44499, Guest Relations Manager at BEST WESTERN PLUS Lubbock Windsor Inn, responded to this review

Sunday morning is the one we all in the staff call fun morning, our real work week is of three days, Thursday, Friday & Saturday, so everybody is in relax mood all Sunday. I really apologize for the noise maids made, I assure you it won't happen again and we took your comments very seriously and the concern was addressed... More

Chattanooga, Tennessee, United States
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

It's clean and everybody is nice. The breakfast was good and they kept it stocked pretty well. The lobby area looked like it's been remodeled but the rooms could use a lil upgrade too. I stay at best westerns all over the US and I think it's a lil over priced.

Was this review helpful? Yes
ICare_44499, Guest Relations Manager at BEST WESTERN PLUS Lubbock Windsor Inn, responded to this review

Thanks. Understand your concern about 'overpriced' due to your stay during one of the premium weekends of Lubbock. Upgrades in the hotel is a continuous ongoing process which never stops so turn by turn one after another, thanks for noticing. More

San Angelo, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

I truly enjoyed this stay. I had made reservations at the MCM Elegante ( I have never stayed there), but when I remembered Best Western, I immediately cancelled my reservation and called the 800 number to Best Western. Everything was clean, pretty, I love the Bed Comforter and head board of the bed. Everything, everything was great the whole hotel.

Review collected in partnership with Best Western

Was this review helpful? Yes
ICare_44499, Guest Relations Manager at BEST WESTERN PLUS Lubbock Windsor Inn, responded to this review

Thank you for your kind words. More

San Diego, California
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

I stayed in this hotel early this week for 2 nights. The room was smelling, kind of humidity or dog smell. Then yesterday I started getting itchy in my arms and shoulders and found out that I have bites all over the place. Another lack of cleanness was the jacuzzy water, it was so dirty. They did change it the... More

Was this review helpful? Yes 1
ICare_44499, Guest Relations Manager at BEST WESTERN PLUS Lubbock Windsor Inn, responded to this review

Our hotel is 100% bugs free, our local pest control service providers are very well qualified to deal with specifically West Texas problems. If your workplace is outdoor (that is very common in West Texas; Oil Fields and Farms), you are more likely to get skin irritation, itching, rashes etc. and get confused it with the hotel. If that would... More

Lake Jackson, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

This motel was as good as any we have been to. The bed was the best, it was very quiet, and the breakfast was perfect. Our new landing spot on the way to Colorado. Other Best Western Plus motels all have been just as good as this one, so our confidence level is very high when I see one. Making... More

Review collected in partnership with Best Western

Was this review helpful? Yes
ICare_44499, Guest Relations Manager at BEST WESTERN PLUS Lubbock Windsor Inn, responded to this review

Thanks a lot. More

Owners: What's your side of the story?
If you own or manage BEST WESTERN PLUS Lubbock Windsor Inn, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to BEST WESTERN PLUS Lubbock Windsor Inn? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about BEST WESTERN PLUS Lubbock Windsor Inn

Address: 5410 Interstate 27, Lubbock, TX 79404-4500
Phone Number:
Location: United States > Texas > Lubbock
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — BEST WESTERN PLUS Lubbock Windsor Inn 3.5*
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Priceline, Travelocity, HotelsClick, Expedia, Hotels.com and Agoda so you can book your BEST WESTERN PLUS Lubbock Windsor Inn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Lubbock Windsor Hotel Lubbock
Lubbock Best Western

41 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (15)
Viewed
Room/suite (3)
Viewed
Bathroom (4)
Viewed
Family/play areas (1)
Viewed
View from room (1)
Viewed
Hotel & grounds (1)
Viewed
Other (5)

Management photos: Courtesy of the property manager

Viewed
All management photos (27)
Viewed
Dining (1)
Viewed
Hotel & grounds (3)
Viewed
Room/suite (7)
Viewed
Pool/beach area (1)
Viewed
Other (15)

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style
#5 Best Value Hotel in Lubbock #11 Business Hotel in Lubbock
Hotel Class
Official Description (provided by the hotel)
Recently completely renovated. Interior corridor room entrances. With elevator. Award winner management since last four years. Indoor heated swimming pool, hot tub, fitness center, business center. Complimentary full hot breakfast, free wi-fi, free parking. All rooms equipped with LCD tv, Micro/Fridge, Iron/Ironing board, hair dryer, iPhone docked alarm clock. King rooms with recliner and double queen with lounge chair and ottoman.Located off of the I 27 at a junction of loop 289, hwy 84 & hwy 87. Very easy entry/exit. Close to restaurants, Texas Tech University, United spirit arena, Medical district, airport, golf courses and downtown. ... more   less 
Number of rooms
57

See which rooms travelers prefer