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BEST WESTERN PLUS Lubbock Windsor Inn

3.5 of 5 5410 Interstate 27, Lubbock, TX 79404-4500
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BEST WESTERN PLUS Lubbock Windsor Inn
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BEST WESTERN PLUS Lubbock Windsor Inn
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411 reviews from our community

Traveler rating
    221
    78
    29
    36
    47
See reviews for
145
68
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124
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
Date | Rating
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  • Any
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    (411)
  • Mar-May only
    (96)
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GREEN VALLEY, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

I do not like to have to compose a 200 word essay to submit a review. I also had my CAP LOCK on by mistake and your system would not accept it. Who feels, after a long trip in very bad weather conditions, has the proper attitude to filling out how they felt about a certain motel like they were... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Georgetown, Texas
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

I have been staying here for many years now and every time I witnessed them getting better and better with improvements. I think they have the best rewards program, I got free night voucher, travel cards and bonus points without even asking for it. I will stay here for many years to come.

Review collected in partnership with Best Western

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Mountainair, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Comfortable room, great breakfast, pet friendly. Location was great to get to places we visited while in Lubbock. It was fantastic to find a hotel that would accept our pet . The staff was very friendly and went out of their way to be helpful.

Review collected in partnership with Best Western

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Kalamazoo, United States
1 review
2 of 5 stars Reviewed 3 weeks ago

Rooms are under cleaned. Items on floor visible that floors need a vacuuming and bathroom needs floor cleaning as well. Beds were okay for a night stay. Doors to rooms didn't self close and were in rough shape.

Review collected in partnership with Best Western

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Tulsa, Oklahoma
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

Upgrades to hotel lobby and breakfast area are very impressive. Internet was extremely high speed compare to other hotels I stayed at. Staff was well above average. We will stay here again and again whenever get a chance.

Review collected in partnership with Best Western

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Elgin, South Carolina
Senior Contributor
38 reviews 38 reviews
16 hotel reviews
32 helpful votes 32 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We booked this hotel on a last minute....wish we would have looked a bit longer. We had a king smoking room. I am a smoker....but this room smelled even to me! It was very drab, dark and just felt yucky. It had a recliner in the room, some sort of micro fiber cloth ....I didn't sit in it....just wasn't clean... More 

Was this review helpful? Yes
ICare_44499, Guest Relations Manager at BEST WESTERN PLUS Lubbock Windsor Inn, responded to this review

We are going 100% non smoking beginning of 2015. On behalf of our entire staff, I would like to apologize for not exceeding your expectations. Hope you will give us another chance in future. More 

1 review
5 of 5 stars Reviewed 4 weeks ago

Every thing perfect except no shuttle and no taxi. I had to hitch a ride to the hotel from the airport and pay $40 for the 4 mile ride to the airport in a private vehicle. The clerk was as helpful as possible. The breakfast was excellent. 3/4 mile hike to nearest restaurant at 18 degrees!

Review collected in partnership with Best Western

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ICare_44499, Guest Relations Manager at BEST WESTERN PLUS Lubbock Windsor Inn, responded to this review

Being a small establishment and due to liability issues, we can not afford to have our own shuttle service. We apologize for any inconvenience. Also would like to thank you for your kind words. More 

KansasCity, MO
Contributor
17 reviews 17 reviews
13 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The hotel has had some upgrades and modifications since my last stay. The decor of the room was very nice. The bed was very comfortable as well. The lobby and breakfast area look very nice after some new modifications. This hotel is a great value in Lubbock. The breakfast was very good. The staff is very friendly and helpful as... More 

Was this review helpful? Yes
ICare_44499, Guest Relations Manager at BEST WESTERN PLUS Lubbock Windsor Inn, responded to this review

We are getting so many positive feedbacks from our customers about upgrades such as yours. Appreciate your time for taking time to write a review. Thank you so much. More 

medford, United States
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

This is a very well maintained hotel to make you feel right at home when you are traveling. The rooms are nice, clean, spacious and very relaxing. Very quiet even though right next to the freeway. Breakfast was wonderful and very clean. Lots to choose from and very fresh. The staff was a delight and helped with anything we needed.... More 

Was this review helpful? Yes
ICare_44499, Guest Relations Manager at BEST WESTERN PLUS Lubbock Windsor Inn, responded to this review

We feel so proud and honored by your kind words. Thank you so much. More 

plano, United States
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

We had a late arrival and were very tired but were very satisfied with our hotel choice. The room was clean,beds were comfy, nice pool area with a spa and pretty good breakfast- better than standard. Wifi wasn't working

Review collected in partnership with Best Western

Was this review helpful? Yes
ICare_44499, Guest Relations Manager at BEST WESTERN PLUS Lubbock Windsor Inn, responded to this review

Thank you for your feedback. We are upgrading our Wi-Fi network to get best available speed in the Lubbock market. More 

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Additional Information about BEST WESTERN PLUS Lubbock Windsor Inn

Address: 5410 Interstate 27, Lubbock, TX 79404-4500
Phone Number:
Location: United States > Texas > Lubbock
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — BEST WESTERN PLUS Lubbock Windsor Inn 3.5*
Number of rooms: 57
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Also Known As:
Best Western Lubbock Windsor Hotel Lubbock
Lubbock Best Western
Hotel Style:
#1 Green Hotel in Lubbock
#4 Best Value Hotel in Lubbock
#11 Business Hotel in Lubbock

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