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Sleep Inn And Suites Lubbock

#11 of 57 Hotels in Lubbock
Certificate of Excellence
2.0 of 5
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5816 34th St, Lubbock, TX 79407
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Sleep Inn And Suites Lubbock
Best prices for: 1 room 1 guest
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Ranked #11 of 57 Hotels in Lubbock
Certificate of Excellence
A recent review
5 of 5 stars reviewed 5 days ago
Lesrob49
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93 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
5 of 5 stars Reviewed 5 days ago NEW via mobile

This is a great Hotel. The management have been very friendly. We have been here 3 nights and will stay one more night. Our room is a standard double bed,very clean with comfortable supportive beds, very nice bathroom with large long vanity and full lower shelf for storage, 2 outlets on either end. Coffee/tea maker,Refrigerator, and microwave. COLD Air conditioning... More 

Was this review helpful? Yes
Marvin P, Manager at Sleep Inn And Suites Lubbock, responded to this review

Thanks for spreading the good word! I'm so glad everything from the beds to the air conditioning kept you comfortable during your four night stay, and I hope you'll visit us again the next time you pass through Lubbock! Sincerely, Marvin Patel General Manager More 

Forney, Texas
2 reviews
5 of 5 stars Reviewed 2 weeks ago

When a company and or individuals do a great job I like to recognize them. This property in Lubbock, TX. is one of those. My company requires I stay within a certain budget for travel and I travel a LOT. I always look forward to staying at this hotel because it is immaculately maintained and ALL of the staff could... More 

Was this review helpful? Yes
Marvin P, Manager at Sleep Inn And Suites Lubbock, responded to this review

Thanks for making my day! Nothing's better for a hotel than impressing an experienced traveler, and I really appreciate your compliments to our facilities and service. The team and I look forward to your next West Texas adventure! Sincerely, Marvin Patel General Manager More 

Hobbs, Indiana
1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

We were visting family in Lubbock for the weekend. Stayed here at Sleep Inn it was great all around. Rooms were clean,bed was comfortable and the breakfast was great. Easy access from west loop 289. My kids enjoyed the pool area it was indoors which was good with it being a rainy weekend. I would stay again

Was this review helpful? Yes
Marvin P, Manager at Sleep Inn And Suites Lubbock, responded to this review

We'd love to see you again, Angela! I'm so glad our rooms gave you and your family a comfortable place to weather the storm. I really appreciate your feedback, and I hope you'll visit us the next time you pass through Lubbock. Sincerely, Marvin Patel General Manager More 

Houston, Texas
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 5 weeks ago

We were there and there was a family reunion in the hotel. The stay was fine. Just not that impressed. Service was acceptable. Breakfast was ok. Not the best for $100.00 a night that we had to pay. The Quality inn across the highway was much better.

Was this review helpful? Yes
Marvin P, Manager at Sleep Inn And Suites Lubbock, responded to this review

Glad you enjoyed a comfortable stay, although it's a shame we weren't able to go above and beyond for you. I appreciate your feedback, and I'll do my best to make sure our service, breakfast, and other amenities are more than worth the price going forward. Sincerely, Marvin Patel General Manager More 

Edmond, Oklahoma
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed May 19, 2015

We were in town for our daughters graduation from TT. All the hotels were booked up so I know they were very busy but it still was a wonderful stay. The room was clean and comfortable and breakfast was delish!

Was this review helpful? Yes
Marvin P, Manager at Sleep Inn And Suites Lubbock, responded to this review

Congratulations to your daughter, Barbara! It's great to hear that our rooms, breakfast, and more could help make her celebration memorable. I really appreciate your vote of confidence, and I hope you'll visit us again the next time you're in Lubbock! Sincerely, Marvin Patel General Manager More 

Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed April 28, 2015

Stayed for a weekend baseball tournament because of location. It was very noisy. We could hear stomping all night upstairs and up and down the hallway. Breakfast was scant. Had to ask for more milk for other guests and the woman bringing it out was not polite about at all. It did have a pool that the boys had fun... More 

Was this review helpful? Yes
Marvin P, Manager at Sleep Inn And Suites Lubbock, responded to this review

Sorry your visit wasn't as comfortable as it should have been, Valerie. There isn't much we can do about our other guests, but I'll certainly speak with our breakfast staff about being more friendly and prepared going forward. I appreciate your feedback, and I hope you'll give us another chance the next time you're in Lubbock. Sincerely, Marvin Patel General... More 

Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed April 21, 2015

We slept here for two nights (Friday and Saturday). We wanted a hotel with an indoor pool and breakfast. This was one of the more affordable choices. The pool was great, not cold and the hot tub was not too hot. We had the pool to ourselves every time we went swimming. Area was clean. The gym next to the... More 

Was this review helpful? Yes
Marvin P, Manager at Sleep Inn And Suites Lubbock, responded to this review

Thanks for sharing, Debbie! It's great to know that your rooms, breakfast, and service made for a comfortable stay (we'll be sure to talk to our kitchen team about friendliness, too). I appreciate your feedback, and I look forward to seeing you again the next time you're in Lubbock! Sincerely, Marvin Patel General Manager More 

kansas city
Level Contributor
62 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
3 of 5 stars Reviewed April 12, 2015

We stayed here for a college softball weekend. It is a brand new hotel in a pretty yucky part of town. My feeling is that this property will not be well kept up. It is dirty already. Things like floors in the lobby and elevator, food on the floor in the breakfast room etc. I went into the business office... More 

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Marvin P, Manager at Sleep Inn And Suites Lubbock, responded to this review

Sorry your visit left something to be desired, Kristy. While we intended our hotel to be a more cost-effective alternative to ritzier places, we'd never want our amenities to be thought of as "cheap" -- it's a shame you left with that impression. There's not much we can do about our location or noise from other guests, but we'll work... More 

Las Cruces, New Mexico
1 review
2 of 5 stars Reviewed April 7, 2015

Overall, the hotel was clean, the room was spacious and clean, the bed was comfortable, and the registration staff was great. Dina Owings went out of her way to make sure we had an easy process to check in and to let us know if we needed anything we could speak to her and she'd help us. Dina was very... More 

Was this review helpful? Yes
Marvin P, Manager at Sleep Inn And Suites Lubbock, responded to this review

I'm sorry you weren't able to completely enjoy your stay, Roberta. It's disappointing to think that other guests hurt your impression of us, and while I certainly understand how frustrating noisy patrons can be, there's only so much we can do to keep our guests' behavior in check. We did our best to solve the problem without expelling them from... More 

San Antonio, Texas
Level Contributor
109 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
4 of 5 stars Reviewed April 3, 2015

We had a nice stay. Quick overnight trip in route home. Room was clean and well stocked. The pillows and bed were comfortable. Staff was nice and helpful. Only complaint was the breakfast was just ok- not much fresh fruit (only apples) they were out of yogurt. Food was fresh and area was clean for breakfast. Sausage gravy was not... More 

Was this review helpful? Yes
Marvin P, Manager at Sleep Inn And Suites Lubbock, responded to this review

Sorry our breakfast left something to be desired -- we'll do our best to make sure fruit and yogurt are fully stocked next time. This setback aside, I'm glad you found our amenities convenient and comfortable, and I hope you'll join us again during your next trip through Lubbock. Sincerely, Marvin Patel General Manager More 

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