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Sleep Inn And Suites Lubbock

#11 of 57 Hotels in Lubbock
Certificate of Excellence
2.0 of 5
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5816 34th St, Lubbock, TX 79407
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Sleep Inn And Suites Lubbock
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Ranked #11 of 57 Hotels in Lubbock
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 1 week ago
kansaskristy kansas city
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86 reviews from our community

Traveler rating
    45
    29
    7
    4
    1
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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kansas city
Top Contributor
61 reviews 61 reviews
25 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed here for a college softball weekend. It is a brand new hotel in a pretty yucky part of town. My feeling is that this property will not be well kept up. It is dirty already. Things like floors in the lobby and elevator, food on the floor in the breakfast room etc. I went into the business office... More 

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Marvin P, Manager at Sleep Inn And Suites Lubbock, responded to this review

Sorry your visit left something to be desired, Kristy. While we intended our hotel to be a more cost-effective alternative to ritzier places, we'd never want our amenities to be thought of as "cheap" -- it's a shame you left with that impression. There's not much we can do about our location or noise from other guests, but we'll work... More 

Las Cruces, New Mexico
1 review
2 of 5 stars Reviewed 2 weeks ago

Overall, the hotel was clean, the room was spacious and clean, the bed was comfortable, and the registration staff was great. Dina Owings went out of her way to make sure we had an easy process to check in and to let us know if we needed anything we could speak to her and she'd help us. Dina was very... More 

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Marvin P, Manager at Sleep Inn And Suites Lubbock, responded to this review

I'm sorry you weren't able to completely enjoy your stay, Roberta. It's disappointing to think that other guests hurt your impression of us, and while I certainly understand how frustrating noisy patrons can be, there's only so much we can do to keep our guests' behavior in check. We did our best to solve the problem without expelling them from... More 

San Antonio, Texas
Top Contributor
109 reviews 109 reviews
18 hotel reviews
107 helpful votes 107 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We had a nice stay. Quick overnight trip in route home. Room was clean and well stocked. The pillows and bed were comfortable. Staff was nice and helpful. Only complaint was the breakfast was just ok- not much fresh fruit (only apples) they were out of yogurt. Food was fresh and area was clean for breakfast. Sausage gravy was not... More 

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Marvin P, Manager at Sleep Inn And Suites Lubbock, responded to this review

Sorry our breakfast left something to be desired -- we'll do our best to make sure fruit and yogurt are fully stocked next time. This setback aside, I'm glad you found our amenities convenient and comfortable, and I hope you'll join us again during your next trip through Lubbock. Sincerely, Marvin Patel General Manager More 

Macon, Georgia
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I was not sure what to expect but everything about this hotel exceeded my expectations. The staff was friendly and efficient. The overall tone of the hotel is well kept and updated. The suite was very big and comfortable. Enjoyed the upgrades to the bathrooms and had plenty of space for our clothes. The bed was very comfortable and it... More 

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Marvin P, Manager at Sleep Inn And Suites Lubbock, responded to this review

Glad you love the Texas waffles! We certainly took "you are what you eat" to heart. It's great to hear that your room and temperature kept you just as satisfied as your breakfast. We appreciate your feedback, and we look forward to your next visit! Sincerely, Marvin Patel General Manager More 

Texas
Senior Contributor
36 reviews 36 reviews
21 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 5 weeks ago

I have stayed here several times and never been disappointed. This time I chose the King Room with the Hot Tub in the room. I love the beds here. They are so comfy. The hot tub was nice but the jets were not as strong as I would have preferred. The overall cleanliness of this property Is always consistent. It... More 

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Marvin P, Manager at Sleep Inn And Suites Lubbock, responded to this review

Thanks so much for checking in with us! It's great to hear that you can always count on our rooms for a convenient, cost-effective stay. Sorry our tissues and towels have left something to be desired -- I haven't heard much about them till now, but I'll see what we can do to improve the quality. This setback aside, I'm... More 

Fairview,Tx
Senior Contributor
32 reviews 32 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 1, 2015

We found the Sleep Inn to be very comfortable, rather new, clean, roomy, adequate facilities. The free breakfast was standard fare but very good. A word of caution! Our nightly rate more than doubled on Friday and Saturday night,as we were there on a Texas Tech football home game weekend visiting a very ill relative. My brother-in-law who staid in... More 

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Marvin P, Manager at Sleep Inn And Suites Lubbock, responded to this review

Glad you enjoyed your stay, John! Sorry about the surprise on your bill -- we do tend to get crowded during Texas Tech games, and we'll try to communicate the football situation to our guests more clearly going forward. Setback aside, I'm thrilled that your visit went well, and I hope you'll join us again the next time you're in... More 

Reviewer
5 reviews 5 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 8, 2015

This hotel had everything we were looking for, included breakfast with a variety of choices, fitness center, and indoor pool. The rooms were clean and much bigger than what I expected. Will plan to say here again when we go through Lubbock the next time!

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Marvin P, Manager at Sleep Inn And Suites Lubbock, responded to this review

Glad we exceeded your expectations, Pam! It's great to hear that our room, service, and amenities made for a memorable stay. We appreciate your feedback, and we look forward to your next Lubbock trip! Sincerely, Marvin Patel General Manager More 

Baltimore, Md
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed December 28, 2014

Daughter stayed here recently and reported the following: Large room. Comfy bed. Exceedingly clean. Pleasant staff. Adequate breakfast. Only downside was you could hear neighbors a little bit. Otherwise, GREAT VALUE.

Was this review helpful? Yes 1
Marvin P, Manager at Sleep Inn And Suites Lubbock, responded to this review

We're glad your daughter enjoyed her stay! Sorry about the noisy neighbors -- there's not much we can do about a little loudness now and then, but we hope you'll agree that the room, bed, and service more than made up for it. We appreciate your feedback, and we hope you and your daughter will visit us again the next... More 

Contributor
20 reviews 20 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed December 11, 2014 via mobile

I read the reviews and this hotel got great reviews for cleanliness, so I booked because of the good prices and the reviews. Walking in there was mud on the carpet and the elevator was dirty. Walked into room and could see that the bathroom wasn't completely swept. Then I found mud on bed coverlet. I guess you get what... More 

Was this review helpful? Yes 1
Marvin P, Manager at Sleep Inn And Suites Lubbock, responded to this review

Sorry our facilities didn't meet your expectations. Our prices may be more reasonable than other hotels in the area, but that doesn't mean we're less concerned with cleanliness -- we'll do our best to make sure our rooms are always up to standard in the future. We appreciate your feedback, and we hope you'll give us another chance the next... More 

Midland, TX
Top Contributor
100 reviews 100 reviews
48 hotel reviews
133 helpful votes 133 helpful votes
5 of 5 stars Reviewed November 15, 2014

We recently needed a place to stay between the men's basketball game on Friday night and the football game on Saturday afternoon. I started checking around and found this hotel has gotten good ratings. I called and got a much better rate here than at a couple of other chains I sometimes frequent when in Lubbock. In fact, the other... More 

Was this review helpful? Yes 1
Marvin P, Manager at Sleep Inn And Suites Lubbock, responded to this review

We're glad you made the most of your visit, Linda! Comfortable prices are part of a comfortable stay -- nice amenities shouldn't require a big budget, no matter what events are happening in town. We really appreciate your feedback on our rooms and our service, and we look forward to seeing you again during your next trip to Lubbock. Sincerely,... More 

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