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Sleep Inn And Suites Lubbock

#11 of 57 Hotels in Lubbock
Certificate of Excellence
2.0 of 5
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5816 34th St, Lubbock, TX 79407
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Sleep Inn And Suites Lubbock
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Ranked #11 of 57 Hotels in Lubbock
Certificate of Excellence
A recent review
5 of 5 stars reviewed 1 week ago
Barbara D Edmond, Oklahoma
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89 reviews from our community

Traveler rating
    46
    30
    7
    5
    1
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31
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Edmond, Oklahoma
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

We were in town for our daughters graduation from TT. All the hotels were booked up so I know they were very busy but it still was a wonderful stay. The room was clean and comfortable and breakfast was delish!

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Marvin P, Manager at Sleep Inn And Suites Lubbock, responded to this review

Congratulations to your daughter, Barbara! It's great to hear that our rooms, breakfast, and more could help make her celebration memorable. I really appreciate your vote of confidence, and I hope you'll visit us again the next time you're in Lubbock! Sincerely, Marvin Patel General Manager More 

Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

Stayed for a weekend baseball tournament because of location. It was very noisy. We could hear stomping all night upstairs and up and down the hallway. Breakfast was scant. Had to ask for more milk for other guests and the woman bringing it out was not polite about at all. It did have a pool that the boys had fun... More 

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Marvin P, Manager at Sleep Inn And Suites Lubbock, responded to this review

Sorry your visit wasn't as comfortable as it should have been, Valerie. There isn't much we can do about our other guests, but I'll certainly speak with our breakfast staff about being more friendly and prepared going forward. I appreciate your feedback, and I hope you'll give us another chance the next time you're in Lubbock. Sincerely, Marvin Patel General... More 

Senior Reviewer
9 reviews 9 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 21, 2015

We slept here for two nights (Friday and Saturday). We wanted a hotel with an indoor pool and breakfast. This was one of the more affordable choices. The pool was great, not cold and the hot tub was not too hot. We had the pool to ourselves every time we went swimming. Area was clean. The gym next to the... More 

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Marvin P, Manager at Sleep Inn And Suites Lubbock, responded to this review

Thanks for sharing, Debbie! It's great to know that your rooms, breakfast, and service made for a comfortable stay (we'll be sure to talk to our kitchen team about friendliness, too). I appreciate your feedback, and I look forward to seeing you again the next time you're in Lubbock! Sincerely, Marvin Patel General Manager More 

kansas city
Top Contributor
62 reviews 62 reviews
26 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed April 12, 2015

We stayed here for a college softball weekend. It is a brand new hotel in a pretty yucky part of town. My feeling is that this property will not be well kept up. It is dirty already. Things like floors in the lobby and elevator, food on the floor in the breakfast room etc. I went into the business office... More 

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Marvin P, Manager at Sleep Inn And Suites Lubbock, responded to this review

Sorry your visit left something to be desired, Kristy. While we intended our hotel to be a more cost-effective alternative to ritzier places, we'd never want our amenities to be thought of as "cheap" -- it's a shame you left with that impression. There's not much we can do about our location or noise from other guests, but we'll work... More 

Las Cruces, New Mexico
1 review
2 of 5 stars Reviewed April 7, 2015

Overall, the hotel was clean, the room was spacious and clean, the bed was comfortable, and the registration staff was great. Dina Owings went out of her way to make sure we had an easy process to check in and to let us know if we needed anything we could speak to her and she'd help us. Dina was very... More 

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Marvin P, Manager at Sleep Inn And Suites Lubbock, responded to this review

I'm sorry you weren't able to completely enjoy your stay, Roberta. It's disappointing to think that other guests hurt your impression of us, and while I certainly understand how frustrating noisy patrons can be, there's only so much we can do to keep our guests' behavior in check. We did our best to solve the problem without expelling them from... More 

San Antonio, Texas
Top Contributor
109 reviews 109 reviews
18 hotel reviews
108 helpful votes 108 helpful votes
4 of 5 stars Reviewed April 3, 2015

We had a nice stay. Quick overnight trip in route home. Room was clean and well stocked. The pillows and bed were comfortable. Staff was nice and helpful. Only complaint was the breakfast was just ok- not much fresh fruit (only apples) they were out of yogurt. Food was fresh and area was clean for breakfast. Sausage gravy was not... More 

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Marvin P, Manager at Sleep Inn And Suites Lubbock, responded to this review

Sorry our breakfast left something to be desired -- we'll do our best to make sure fruit and yogurt are fully stocked next time. This setback aside, I'm glad you found our amenities convenient and comfortable, and I hope you'll join us again during your next trip through Lubbock. Sincerely, Marvin Patel General Manager More 

Macon, Georgia
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed March 30, 2015

I was not sure what to expect but everything about this hotel exceeded my expectations. The staff was friendly and efficient. The overall tone of the hotel is well kept and updated. The suite was very big and comfortable. Enjoyed the upgrades to the bathrooms and had plenty of space for our clothes. The bed was very comfortable and it... More 

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Marvin P, Manager at Sleep Inn And Suites Lubbock, responded to this review

Glad you love the Texas waffles! We certainly took "you are what you eat" to heart. It's great to hear that your room and temperature kept you just as satisfied as your breakfast. We appreciate your feedback, and we look forward to your next visit! Sincerely, Marvin Patel General Manager More 

Texas
Senior Contributor
36 reviews 36 reviews
21 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed March 17, 2015

I have stayed here several times and never been disappointed. This time I chose the King Room with the Hot Tub in the room. I love the beds here. They are so comfy. The hot tub was nice but the jets were not as strong as I would have preferred. The overall cleanliness of this property Is always consistent. It... More 

Was this review helpful? Yes
Marvin P, Manager at Sleep Inn And Suites Lubbock, responded to this review

Thanks so much for checking in with us! It's great to hear that you can always count on our rooms for a convenient, cost-effective stay. Sorry our tissues and towels have left something to be desired -- I haven't heard much about them till now, but I'll see what we can do to improve the quality. This setback aside, I'm... More 

Fairview,Tx
Senior Contributor
38 reviews 38 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed March 1, 2015

We found the Sleep Inn to be very comfortable, rather new, clean, roomy, adequate facilities. The free breakfast was standard fare but very good. A word of caution! Our nightly rate more than doubled on Friday and Saturday night,as we were there on a Texas Tech football home game weekend visiting a very ill relative. My brother-in-law who staid in... More 

Was this review helpful? Yes 1
Marvin P, Manager at Sleep Inn And Suites Lubbock, responded to this review

Glad you enjoyed your stay, John! Sorry about the surprise on your bill -- we do tend to get crowded during Texas Tech games, and we'll try to communicate the football situation to our guests more clearly going forward. Setback aside, I'm thrilled that your visit went well, and I hope you'll join us again the next time you're in... More 

Reviewer
5 reviews 5 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 8, 2015

This hotel had everything we were looking for, included breakfast with a variety of choices, fitness center, and indoor pool. The rooms were clean and much bigger than what I expected. Will plan to say here again when we go through Lubbock the next time!

Was this review helpful? Yes
Marvin P, Manager at Sleep Inn And Suites Lubbock, responded to this review

Glad we exceeded your expectations, Pam! It's great to hear that our room, service, and amenities made for a memorable stay. We appreciate your feedback, and we look forward to your next Lubbock trip! Sincerely, Marvin Patel General Manager More 

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