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Comfort Inn & Suites

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5828 I-27 S., Lubbock, TX 79404
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1 room 1 guest
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123 Reviews from our TripAdvisor Community

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Traveler rating
    45
    23
    28
    19
    8
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51
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8
23
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
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    (123)
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    (33)
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Austin, Texas
Level Contributor
43 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Low price, but hotel needs updating. It is tired and worn, but seemed clean. Bathtub had rust around overflow. Was quiet on 2nd floor, but we were there on a week night. Breakfast was ok. If I am ever passing through again, I will try another hotel.

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Fort Worth
Level Contributor
4 reviews
2 of 5 stars Reviewed 3 weeks ago

Checked in for a one night business trip. Friendly receptionist but downhill from there. Old, un-kept facility. Dirty, rusty and smelly! Over priced at any rate. Nothing like any Comfort Inn & Suites that I've stayed at before. Who's watching the brand?

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Lafayette
Level Contributor
30 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Booked 4 rooms here for a wedding we were in Lubbock for over the weekend. Where do I start. Don't let the outside fool you. Inside is OK in places and a disaster in others. Lobby is nice. Carpet in hallways....not so good. Some rooms OK others just gross. Every couch was nasty.....filthy. Most bathrooms were gross. Mold and Rust.... More 

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Oklahoma City, Oklahoma
Level Contributor
27 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed July 31, 2015

This is an older property that could use some refurbishing especially of bathtubs. Tub in the room had rust around edges. Otherwise bath and room were clean. TV and refrigerator worked fine. Property seems to be well maintained. King bed was very comfortable. Wi-fi was excellent. Hot breakfast was fine. Hotel staff very courteous. It is not 5 star resort.... More 

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Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 21, 2015

First we had driven in from MI 19 hours and were turned away t every hotel, Was about to sleep in the car when the very kind front desk clerk explained how hotel nights worked. Having to be very tired we just needed a safe clean bed to sleep in. I can not say enough praises about this hotel and... More 

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Level Contributor
4 reviews
3 hotel reviews
4 of 5 stars Reviewed July 18, 2015

Had a good trip. Kassandra the front desk clerk was very helpful on recommending places to eat and things to do after work. See if you can ask for the room with the full size refrigerators for those who plan on staying more then a week.

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Lubbock, Texas
1 review
5 of 5 stars Reviewed July 16, 2015

Traveling for business....Kassandra the front desk receptionist went out of her way to make sure my stay was enjoyable.( a really sweet young lady!!! ) The room had a refrigerator & microwave & everything was clean & in working order. The breakfast was good, by far the best hotel I stayed at in Lubbock. I would recommend this hotel to... More 

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Temple, Texas
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed June 29, 2015

We frequently stay at Choice Hotels when out of town. This is the worse Comfort Inn we have ever stayed at. Old, out of date, dirty. The door on our room had large gaps around the door frame allowing light in. The couch was stained. Carpet old and around the baseboards there was a thick layer of dust. Tub would... More 

Was this review helpful? Yes 2
Springville, Alabama
Level Contributor
74 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
2 of 5 stars Reviewed June 26, 2015

For the price it wasn't worth it. The room smelled of chemical or some type of bug spray... It was so overpowering I had the front desk person come smell it too. At first we thought it was the air freshener someone plugged in, so we unplugged it, but it wasn't.... It just smelled terrible The carpet was ripped and... More 

Was this review helpful? Yes 1
Amarillo, Texas, United States
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed June 17, 2015

We have stayed at alot of Comfort Inns and this one was the worse. I am very picky but this one needs work, the outside is much nicer than the inside. Room had a lot of problems, ripped carpet, dirty curtains, rust in bathroom, the pull out couch in the room is NASTY! When we asked for extra blankets we... More 

Was this review helpful? Yes 1
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