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Comfort Inn & Suites

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5828 I-27 S., Lubbock, TX 79404
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Comfort Inn & Suites
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109 reviews from our community

Traveler rating
    43
    20
    23
    15
    8
See reviews for
46
18
7
21
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
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Rancho Cucamonga, California
Senior Contributor
39 reviews 39 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We were a little lost finding the hotel but once there we got our bearings and found a great restaurant nearby. Enjoy our stay.Staff was quick and pleasant, room was fresh and the bed really made our tired selves relax.

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Aurora, Colorado
Top Contributor
55 reviews 55 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stayed the night en route from Denver to San Antonio in early May 2015. Reserved the room online and showed up. It was easy to access from the interstate. I was able to park my jeep plus trailered motorcycle together out of the way and without real concern for blocking anyone. Ended up between two similarly parked semi trucks just... More 

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New Orleans, Louisiana
Senior Contributor
36 reviews 36 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

room was comfortable, beds nice to sleep on and their pool was warm enough to enjoy. However the hot tub had warm water but no working jets we could find. A hotel employee said only one jet worked, but we couldn't find it. Didn't have time to stay for breakfast, but the coffee was good. This is an older hotel... More 

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Buena Vista, Colorado
Top Contributor
86 reviews 86 reviews
19 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Great place and we really enjoyed it. You will not be disappointed. From check in to departure the entire staff and customer service was excellent. Room was clean, neat and large. You will not be disappointed and worth looking up. Had a nice managers special that night which we were not expecting. Nice touch.

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1 review
1 of 5 stars Reviewed March 27, 2015

I was told by two employees, one over the phone and the other in person, that I could receive a government employee discount. After staying one night and turning in my keys I saw my bill was the full rate. The lady there said she will email me the corrected rate and I left. I was charged the full price.... More 

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Travelers are raving about these Lubbock hotels

Evergreen, Colorado
Senior Contributor
46 reviews 46 reviews
6 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed March 25, 2015

Really a very nice, safe, and comfortable hotel. Driving back from Texas to Colorado, we stopped by late afternoon in Lubbock to sleep and relax before continuing our road trip. We were welcomed by KASSANDRA, a very professional lady at the counter who helped us with our needs to stay overnight. Very nice, clean, comfortable hotel with a great big... More 

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1 review
3 of 5 stars Reviewed March 15, 2015

The hot bubbles didn't work, we were promise towel when we headed to the pool area and never received them. We were place in the middle of a kids on a church trip (bad room placement). My whole experience wasn't bad we had great breakfast and the room itself was nice.

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Lubbock
Senior Contributor
28 reviews 28 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed March 14, 2015

I went to ask for blankets for the pullout and they had none. They offered me a pillow that someone left behind!! The pool lights were out. It was so dark inside the pool area and dirty. The hot tub wasn't working. They didn't have towels for the pool. Very old and dirty.

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Albuquerque, New Mexico
1 review
1 of 5 stars Reviewed March 10, 2015

Comfort Inn was the second worst place I have ever stayed in. We were part of a volleyball club that required all the teammates to stay at one location. If that were not the case, we would have left immediately!! All the families required to stay here said their rooms were equally dirty and gross! The bathrooms were dirty, rusty,... More 

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1 review
1 of 5 stars Reviewed September 16, 2014

I wish I could attach the picture of the bathroom shower. It was very disgusting and moldy. We changed rooms and it was the same thing in the next room too. The excuse the front desk gave was the hotel managers were going to remodel, but they have been saying this for months, per other reviews. The biggest complaint, I... More 

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