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All 55 Lubbock hotels

Embassy Suites Lubbock

3.5 of 5 Hotel   |   5215 South Loop 289, Lubbock, TX 79424
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88%
Ranked #3 of 55 hotels in Lubbock
Certificate of Excellence 2013
A recent review
3 of 5 stars reviewed yesterday
Victor R Flower Mound, United States
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371 people have reviewed this hotel

Traveler rating
    266
    61
    19
    20
    5
See reviews for
130
49
9
142
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (63)
Date | Rating
  • Dutch first
  • English first
  • Any
English first
Flower Mound, United States
1 review
3 of 5 stars Reviewed yesterday NEW

Too many problems to give this particular hotel a good review. Sad because I love staying at Embassy Suites hotels. Fortunately the management was willing to make up for the problems when I checked out. By the way, do not miss the 9 am deadline for breakfast. I came downstairs at 9:03 am and was turned away from the omelet... More

Review collected in partnership with Embassy Suites Hotels

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Middlesex, North Carolina, United States
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

I really wish that I had more than one night in Lubbock. I thouroughly enjoyed my short visit at this hotel. It was happy hour when I arrived and the place was alive with music, laughter and small talk among the guest. I reserved a suite and I was more than satisfied with my accomodations and believe a got quite... More

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Lubbock, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

I hosted a bunch of 11 year old girls in a suite at this hotel and had a great experience. It was nice to be able to watch the girls swim while having a drink outside the pool area but still be able to keep an eye on them. The breakfast was amazing and through out the hotel the atmosphere... More

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Senior Contributor
21 reviews 21 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Stayed here for two nights and the service is great. Every employee we came across was postive, helpful and professional. The rooms and huge and the breakfast buffet was very nice. Lubbock is a small town so this location is essentially close to everything. Will stay here again.

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Dallas, United States
1 review
5 of 5 stars Reviewed 1 week ago

Everything about this Embassy Suites was great during my stay. Every member of the staff I came into contact with were extreamly helpful. Their breakfast was a great perk. I would certainly stay here on my next trip to Lubbock.

Review collected in partnership with Embassy Suites Hotels

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Michael A, Guest Relations Manager at Embassy Suites Lubbock, responded to this review

Thank you for the excellent review and calling us a Great hotel in lubbock, We definitely appreciate that ! I'm also glad to hear you enjoyed our Breakfast. We hope to see you soon again on your next stay with us. More

Contributor
11 reviews 11 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

Awesome breakfast, really the best! Staff equally awesome. Made to order omlettes were the bomb! A destination on the road. We will try to land here on our trips to Texas, going and coming. Rooms were quiet too!

Review collected in partnership with Embassy Suites Hotels

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Michael A, Guest Relations Manager at Embassy Suites Lubbock, responded to this review

Wonderful, thank you for your outstanding review of your recent experience with us! I am so pleased that you enjoyed our Breakfast, I will pass on your compliments to the chef and staff. Thank you for choosing our property for your lodging needs, We look forward to welcoming you back to the property on your next visit to Lubbock! More

Seguin, TX
Top Contributor
134 reviews 134 reviews
49 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 1 week ago

Kind of a tight entrance, 2 cars had parked there and left their cars so it was hard to back out after check in and try to park. Also no perks for Hilton Honors except a coke and a snickers bar ( no upgrade ). The rooms and indoor open area are nice. The fitness room is better than average.... More

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Michael A, Guest Relations Manager at Embassy Suites Lubbock, responded to this review

Thank you for taking the time to give feedback on your recent stay with us! We're so glad that you were pleased with our hotel overall and we will definitely let our chef know about those tortillas, Great suggestion. We look forward to seeing you again on your next visit to Embassy Suites in Lubbock. More

Hobbs, New Mexico
Senior Reviewer
6 reviews 6 reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

Lovely hotel with excellent customer service and beautiful lobby, restaurant and suites! Great location and fair rates for the extras! This is an excellent hotel for business or pleasure...all staff cater to guests needs and desires! Very clean, well kept, high quality and homey decor and coziness. The complimentary cocktail hour in the evenings is a great treat and the... More

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Michael A, Guest Relations Manager at Embassy Suites Lubbock, responded to this review

Thank you for taking the time to give us feedback on your experience at our property! I am so pleased that you were satisfied with the customer service that we provided for you. I hope that we get more opportunities to serve you on your future visits to Lubbock, TX. Thank you for choosing our property for your lodging needs! More

Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

It has a full kitchen and pretty much everything you need in the room. It's a big room too. Very clean and the building is nice. It's a really nice hotel.its A little expensive, but sort of worth it if you don't want to stay in a falling apart building.

Was this review helpful? Yes
Michael A, Guest Relations Manager at Embassy Suites Lubbock, responded to this review

Thank you for taking the time to provide us with feedback on your recent experience at our location. It is always a pleasure hearing from our guests! I am pleased to see you enjoyed everything the property has to offer. We certainly look forward to your next visit to Embassy Suites in Lubbock, TX! Thank you again for choosing our... More

Austin, United States
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I travel extensively. This fine hotel is made up of professional service as well as an overly friendly staff. From housekeeping to the front desk to the bar and to the restaurant, service and friendliness is there!

Review collected in partnership with Embassy Suites Hotels

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Michael A, Guest Relations Manager at Embassy Suites Lubbock, responded to this review

Thank you for taking time to share your comments! We are delighted to hear that you experienced our Lubbock hospitality. We look forward to welcoming you back to again soon! More

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Additional Information about Embassy Suites Lubbock

Also Known As:
Embassy Suites Lubbock Hotel Lubbock
Embassy Suites Lubbock Hotel
Lubbock Embassy Suites
Address: 5215 South Loop 289, Lubbock, TX 79424
Phone Number:
Location: United States > Texas > Lubbock
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Family Hotel in Lubbock
#3 Business Hotel in Lubbock
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Lubbock 3.5*
Official Description (provided by the hotel):
Welcome to the Embassy Suites Lubbock hotel, the only all-suite hotel located in Northwest Texas. Truly a landmark of its own, this Lubbock, Texas, hotel boasts an unforgettable lobby featuring a Tuscan-style open-air atrium with lush tropical plants, a striking koi pond, and calming waterfalls, planned with your sensory experience in mind. This premier hotel is nestled among the excitement of the South Plains Mall and minutes from Lubbock's medical centers, Texas Tech University, and the City of Lubbock Convention Center. ... more   less 
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