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All 56 Lubbock hotels

Embassy Suites Lubbock

3.5 of 5 Hotel   |   5215 South Loop 289, Lubbock, TX 79424
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Ranked #4 of 56 Hotels in Lubbock
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Don L Austin, United States
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496 reviews from our community

Traveler rating
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    7
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Austin, United States
1 review
5 of 5 stars Reviewed yesterday NEW

I have stayed at this on multiple occasions this past year and have never had a poor experience. The hotel staff is extremely attentive and helpful to their guests. The only downside to this hotel is that with the large indoor courtyard with tile floors, it can be a bit noisy.

Review collected in partnership with Embassy Suites Hotels

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Ruidoso, United States
1 review
4 of 5 stars Reviewed 3 days ago NEW

The stay at Embassy Suites in Lubbock, Texas was nice. Check in staff was cordial. Rooms were clean and well maintained. Evening social hour is always well attended at this particular property. I did not partake of the complimentary breakfast this trip, however I have eaten breakfast at this particular location multiple times and it is always first class. It... More 

Review collected in partnership with Embassy Suites Hotels

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Michael A, Guest Relations Manager at Embassy Suites Lubbock, responded to this review

Eric, Thank you so much for taking the time to write us a review. Here at the Embassy Suites, we always try our best to make sure that our guests have an above par experience. We appreciate you posting such a positive and nice comment about our employees, amenities, and hotel. It is much appreciated! We hope that you continue... More 

Ft. Worth, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

This is a gorgeous hotel! The staff is attentive, helpful, and friendly. The rooms are comfortable and the free breakfast and manager's reception are awesome! What really sets this place apart is the staff. You will not find a better group anywhere else.

Review collected in partnership with Embassy Suites Hotels

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Michael A, Guest Relations Manager at Embassy Suites Lubbock, responded to this review

Wow ! We are so glad you had a Best stay with us. We would like to say Thank you for that amazing review about our property and we will definitely let the staff know about the great service they had provided. We hope to see you real soon on your next trip! More 

Austin, Texas, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

Very clean and comfortable hotel, wonderful breakfast made to order! But what really sets this hotel apart is their commitment to customers. We have never seen a friendlier staff anywhere! We were greeted with smiles everywhere from the time we got out of our car until the time we left. We have stayed in 4 or 5 different hotels in... More 

Was this review helpful? Yes
Michael A, Guest Relations Manager at Embassy Suites Lubbock, responded to this review

Thank you for taking the time to review our property on Trip Advisor! I am pleased to see you enjoyed your stay at our property and everything it has to offer our valued guests. We look forward to welcoming you back to Embassy Suites on your next trip to Lubbock, TX. More 

Dallas, Texas
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 of 5 stars Reviewed 6 days ago NEW

Me and my family made a pit stop to Lubbock, decided to stop here and made a good choice. Hotel is nice on the inside and the staff was accommodating. Very family friendly and the hotel restaurant wasn't bad. Close to the Buddy Holly Center

Was this review helpful? Yes
Michael A, Guest Relations Manager at Embassy Suites Lubbock, responded to this review

Thank you for taking the time to provide us with feedback on your recent experience with us. It is always great when we can hear from our guests feed back. Thank you for choosing Embassy Suites. We hope that next time you travel to Lubbock, we will have the pleasure of welcoming you back to the property. More 

2 reviews
5 of 5 stars Reviewed 1 week ago

The hotel facility is clean and well cared for. The beds are very comfortable! The location has easy to get to and has great access to shopping and dining. The staff is by far the most accommodating, kind and pleasant people that I have dealt with in a really long time. The hot breakfast that is included in the price... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Michael A, Guest Relations Manager at Embassy Suites Lubbock, responded to this review

Wow ! We are so glad you had a great stay with us. We would like to say Thank you for that amazing review about our property and we will definitely let the staff know about the great service they had provided. See you soon on your next trip! More 

Dennis, Texas
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

From the moment we walked in, we were greeted by friendly employees (but of course Lubbock has some the friendliest people you will ever meet). Before checking out we ate breakfast that the Embassy provided. Daniel was the supervisor in the breakfast area, and he went out of his way to greet customers and to support his kitchen staff. Also,... More 

Was this review helpful? Yes
Michael A, Guest Relations Manager at Embassy Suites Lubbock, responded to this review

Thank you for that Exceptional review, It was great to know you enjoyed our Breakfast and check-in process, We will definitely let Daniel and Jesse know about the great job.We will definitely see you on your next stay with us. More 

Dallas, Texas
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel stands out because of the friendly staff. We stayed over Thanksgiving, and despite the busyness of the holiday, the entire staff from check-in, to breakfast waitstaff, to housekeeping, was cheerful, efficient and welcoming. Will stay again.

Was this review helpful? Yes
Michael A, Guest Relations Manager at Embassy Suites Lubbock, responded to this review

Wow, thank you for your outstanding review! I am so pleased that my entire staff went through the necessary lengths to provide a great stay for you. It is always a pleasure when we can make a connection with guests and they can share their testimony of our property with not only our staff members but other customers. we hope... More 

Glen Rose, Texas
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This is the best Embassy Suites in the Country! Their staff and services are fantastic. The breakfast and evening reception surpass any other Embassy Suits I have ever stayed in. We stay at this hotel anytime we are in the Lubbock, Texas area.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Michael A, Guest Relations Manager at Embassy Suites Lubbock, responded to this review

Thank you for naming us as the best place in Lubbock! I am so pleased you enjoyed your stay. Our breakfast and managers reception is a favorite among many! We hope to welcome you back to the property on your next trip to Lubbock, TX. More 

Loveland, Colorado
Senior Contributor
43 reviews 43 reviews
14 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel over the Thanksgiving holiday while traveling with our football team. I was greeted very warmly on checkin and pleasantness continued throughout our stay. We enjoyed the evening reception and the free breakfast in the morning was one of the best I have had while at a hotel. The room was large and adequate for our... More 

Was this review helpful? Yes
Michael A, Guest Relations Manager at Embassy Suites Lubbock, responded to this review

Thank you for taking the time to share with us all the highlights of your enjoyable experience while staying here with us at the Embassy Suites in Lubbock! The holidays are often a time of great cheer for us all! We are glad to hear out wonderful staff aided in adding that little bit of extra cheer to your holidays.... More 

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Additional Information about Embassy Suites Lubbock

Address: 5215 South Loop 289, Lubbock, TX 79424
Phone Number:
Location: United States > Texas > Lubbock
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Lubbock 3.5*
Number of rooms: 156
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Also Known As:
Embassy Suites Lubbock Hotel Lubbock
Lubbock Embassy Suites
Hotel Style:
#2 Family Hotel in Lubbock
#2 Romantic Hotel in Lubbock
#4 Business Hotel in Lubbock

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