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All 55 Lubbock hotels

Embassy Suites Lubbock

3.5 of 5 Hotel   |   5215 South Loop 289, Lubbock, TX 79424
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88%
Ranked #3 of 55 hotels in Lubbock
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 4 days ago
cjmanr Perryton, Texas
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374 people have reviewed this hotel

Traveler rating
    268
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    5
See reviews for
130
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (64)
Date | Rating
  • Dutch first
  • English first
  • Any
English first
Perryton, Texas
1 review
5 of 5 stars Reviewed 4 days ago NEW via mobile

From the beginning we were very impressed. Once checked in we received a $20 discount, just because. The hotel is beautifully maintained and very clean. Our room was very spacious for our family of 5. The beds were comfortable as were the pillows. The breakfast was great. You had several options to choose from. Our stay was short but I... More

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Michael A, Guest Relations Manager at Embassy Suites Lubbock, responded to this review

Whether here visiting us for a one-night pitstop in between home and your vacation destination, or settling in for an extended two week business venture - we do our best to provide the high quality comfort for each and every one of our guests. Thanks for choosing us as your home away from home! Stay as long as you want! More

Orlando, Florida
2 reviews
4 of 5 stars Reviewed 4 days ago NEW

Very nice hotel with large suites. Complimentary breakfast is appreciated. Room service could be improved upon with limited availability. Ample, free parking. Easy access to highway. Clean. Nice business center.

Review collected in partnership with Embassy Suites Hotels

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Michael A, Guest Relations Manager at Embassy Suites Lubbock, responded to this review

Thank you very much for taking the time to show us the insight in your personal experience here at the Embassy Suites Lubbock, TX. Our great two-room suites not only provide extra space for you and your family, but the seperated living room and bedroom allow for additional privacy whenever needed! More

Bellevue, Washington
Top Contributor
60 reviews 60 reviews
31 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stayed one night at this property and were blown away by the consistently great customer service. From Mike greeting us at the door to the friendly and helpful servers at the Mgrs reception and morning breakfast. The property is off a busy highway, however it is in a great location for walking to shops, restaurants and other activities. Lots... More

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Michael A, Guest Relations Manager at Embassy Suites Lubbock, responded to this review

Thank you so much for your positive review us our great property here in Lubbock, TX. Indeed the 'Texan-Southern Hospitality' takes on a whole new meaning here at the Embassy Suites, with our entire staff wearing warm smiles and maintaining utmost professionalism. Thank you for sharing your experience away from home with us, and we hope you will revisit us... More

Flower Mound, United States
1 review
3 of 5 stars Reviewed 1 week ago NEW

Too many problems to give this particular hotel a good review. Sad because I love staying at Embassy Suites hotels. Fortunately the management was willing to make up for the problems when I checked out. By the way, do not miss the 9 am deadline for breakfast. I came downstairs at 9:03 am and was turned away from the omelet... More

Review collected in partnership with Embassy Suites Hotels

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Michael A, Guest Relations Manager at Embassy Suites Lubbock, responded to this review

We are very sorry to hear your stay here at our property was not as expected. Although we try our best to eliminate any problems or discomforts our guests may encounter before they become issues, unfortunately we were unable to prevent your stay from being problem-free. I am glad to here our management staff did attempt to alleviate your issues... More

Middlesex, North Carolina, United States
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
5 of 5 stars Reviewed 1 week ago

I really wish that I had more than one night in Lubbock. I thouroughly enjoyed my short visit at this hotel. It was happy hour when I arrived and the place was alive with music, laughter and small talk among the guest. I reserved a suite and I was more than satisfied with my accomodations and believe a got quite... More

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Michael A, Guest Relations Manager at Embassy Suites Lubbock, responded to this review

You have just made my day! Thank you for all of the praise shown towards our hotel, nothing pleases us more than to hear our guests enjoyed their experience here at the Embassy Suites Lubbock, TX. Our Evelyn-Crabtree amenities are top quality products chosen to best pamper our guests, and we are so glad you enjoyed them! Cant wait to... More

Lubbock, United States
1 review
5 of 5 stars Reviewed 1 week ago

I hosted a bunch of 11 year old girls in a suite at this hotel and had a great experience. It was nice to be able to watch the girls swim while having a drink outside the pool area but still be able to keep an eye on them. The breakfast was amazing and through out the hotel the atmosphere... More

Review collected in partnership with Embassy Suites Hotels

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Michael A, Guest Relations Manager at Embassy Suites Lubbock, responded to this review

Thank you for taking the time to give us feedback on your stay with us! We're so glad to hear that the kiddos enjoyed the pool and you yourself the Breakfast! We hope we get another opportunity to take care of you in the near future! More

Senior Contributor
21 reviews 21 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here for two nights and the service is great. Every employee we came across was postive, helpful and professional. The rooms and huge and the breakfast buffet was very nice. Lubbock is a small town so this location is essentially close to everything. Will stay here again.

Was this review helpful? Yes
Michael A, Guest Relations Manager at Embassy Suites Lubbock, responded to this review

Thank you so much for taking the time to appreciate our hotel and our wonderful staff here at the Embassy Suites Lubbock, TX. Our entire staffing as a whole pride themselves in showing the most friendly hospitality imaginable to all our guests! We're glad your experience was enjoyable and hope you can come revisit us soon! More

Dallas, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Everything about this Embassy Suites was great during my stay. Every member of the staff I came into contact with were extreamly helpful. Their breakfast was a great perk. I would certainly stay here on my next trip to Lubbock.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Michael A, Guest Relations Manager at Embassy Suites Lubbock, responded to this review

Thank you for the excellent review and calling us a Great hotel in lubbock, We definitely appreciate that ! I'm also glad to hear you enjoyed our Breakfast. We hope to see you soon again on your next stay with us. More

Contributor
11 reviews 11 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Awesome breakfast, really the best! Staff equally awesome. Made to order omlettes were the bomb! A destination on the road. We will try to land here on our trips to Texas, going and coming. Rooms were quiet too!

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Michael A, Guest Relations Manager at Embassy Suites Lubbock, responded to this review

Wonderful, thank you for your outstanding review of your recent experience with us! I am so pleased that you enjoyed our Breakfast, I will pass on your compliments to the chef and staff. Thank you for choosing our property for your lodging needs, We look forward to welcoming you back to the property on your next visit to Lubbock! More

Seguin, TX
Top Contributor
135 reviews 135 reviews
49 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Kind of a tight entrance, 2 cars had parked there and left their cars so it was hard to back out after check in and try to park. Also no perks for Hilton Honors except a coke and a snickers bar ( no upgrade ). The rooms and indoor open area are nice. The fitness room is better than average.... More

Was this review helpful? Yes
Michael A, Guest Relations Manager at Embassy Suites Lubbock, responded to this review

Thank you for taking the time to give feedback on your recent stay with us! We're so glad that you were pleased with our hotel overall and we will definitely let our chef know about those tortillas, Great suggestion. We look forward to seeing you again on your next visit to Embassy Suites in Lubbock. More

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Additional Information about Embassy Suites Lubbock

Also Known As:
Embassy Suites Lubbock Hotel Lubbock
Embassy Suites Lubbock Hotel
Lubbock Embassy Suites
Address: 5215 South Loop 289, Lubbock, TX 79424
Phone Number:
Location: United States > Texas > Lubbock
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Romantic Hotel in Lubbock
#1 Family Hotel in Lubbock
#3 Business Hotel in Lubbock
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Lubbock 3.5*
Official Description (provided by the hotel):
Welcome to the Embassy Suites Lubbock hotel, the only all-suite hotel located in Northwest Texas. Truly a landmark of its own, this Lubbock, Texas, hotel boasts an unforgettable lobby featuring a Tuscan-style open-air atrium with lush tropical plants, a striking koi pond, and calming waterfalls, planned with your sensory experience in mind. This premier hotel is nestled among the excitement of the South Plains Mall and minutes from Lubbock's medical centers, Texas Tech University, and the City of Lubbock Convention Center. ... more   less 
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