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All 56 Lubbock hotels

Homewood Suites by Hilton Lubbock

3.0 of 5 Hotel   |   5320 West Loop 289, Lubbock, TX 79424
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Ranked #5 of 56 Hotels in Lubbock
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 4 days ago
Amy F dallas, United States
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250 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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dallas, United States
1 review
4 of 5 stars Reviewed 4 days ago NEW

Comfortable and very nice place to stay. The fitness room was perfect with quality equipment. The breakfast was excellent. Fresh omelets being made and everything you could want. The beds were comfortable and the suites were very spacious.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Amanda R, Front Office Manager at Homewood Suites by Hilton Lubbock, responded to this review

Thank you for taking the time to let us know about your recent stay. We understand it can be hard to find a good fitness center and healthy meal when one travels and we are happy to hear that our was able to support you during your stay. We look forward to spending more time with you next time you... More

Lubbock, Texas
1 review
5 of 5 stars Reviewed 6 days ago NEW

The service has been excellent from check in to making a salad that wasn't on the menu. This is why I only stay at Hilton brand hotels. I normally don't answer surveys, however the service at Homewood Suites in Lubbock, Texas was over and beyond just your typical customer service. Chef Joey your salad was outstanding!The gentleman that check me... More

Was this review helpful? Yes
Amanda R, Front Office Manager at Homewood Suites by Hilton Lubbock, responded to this review

Thank you for taking the time and let us know about your recent stay with us. We are very proud of the service that all our staff gives to each guest. As well we are very proud of Chef Joey and his many talents to create the best service and meals for all guest. We are happy you enjoy your... More

Phoenix, Arizona
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

The day of my stay Amanda called me prior to arriving , just to ask if there was anything I needed. Then after I was settled in my room I got a call again to ask if my accommodations were to my expectations. Homewood suites needs to be careful , someone might offer her a job.

Was this review helpful? Yes
Amanda R, Front Office Manager at Homewood Suites by Hilton Lubbock, responded to this review

First, let me say thank you for your genuine comments, I continue to pride myself on customer service, and it is a major part of this industry. We appreciate you taking time out of the day to make a comment on the property and myself. We hope that you will continue to visit us while in Lubbock, and that I... More

Lamesa
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 3 weeks ago

A nice Homewood Suites hotel. Staff is great and the person that cooks breakfast and dinner is GREAT. Great food, perfectly seasoned and foods that compliment each other plus lots of variety. You just don't get that in hotels unless it has a full restaurant. Good place to stay.

Review collected in partnership with Homewood Suites by Hilton

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Amanda R, Front Office Manager at Homewood Suites by Hilton Lubbock, responded to this review

Thank you for taking time out of your day to make comments on our property. We love to have feedback wether good or bad, because it shows us the type of job we are doing. Our cheifs value everything that the kitchen has to offer, and they truly enjoy being able to serve each an everyone of our guests. Once... More

Austin
Top Contributor
50 reviews 50 reviews
26 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Great people and comfortable rooms. Generally the included breakfast was good. The nightly reception is greatly appreciated after a long work day. The highway noise was distracting and interrupted sleep.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Amanda R, Front Office Manager at Homewood Suites by Hilton Lubbock, responded to this review

Thank you for letting us know about your stay here at Homewood Suites in Lubbock. We are so happy that our meals were able to get you an enjoyable break after a long day at work. As well we do appreciate you feedback as we use those comments to help improve our guest experiences. We look forward to welcoming you... More

Hannibal, New York, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

This is my second trip to the Lubbuck Texas Homewood Suites and nothing has changed in the year and a half since I was last here, except some of the staff. The staff continues to impress me with kindness, excellent evening reception by Chef Joey, and fabulous customer service from the front desk staff with honorable mention to Toshia and... More

Was this review helpful? Yes 1
Amanda R, Front Office Manager at Homewood Suites by Hilton Lubbock, responded to this review

We are so happy that you enjoyed your whole experience with us here at the Homewood Suites. Joey, Daniel and Tosha enjoy spending time with all our guest and helping them in any way possible. We like to hear that not much has changed since your last visit, and we hope to just keep making each visit from here on... More

west monroe, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed August 23, 2014

Our daughter was moving to Lubbock Texas and we stayed at this Homewood suites for 4 nights. Room was excellent, comfortable, and clean. Very quiet even though the hotel was sold out for 3 of the 4 nights. Parking was close and efficient. Morning breakfast was awesome. They have one chef that makes this incredible potato, and sausage, and peppers... More

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Amanda R, Front Office Manager at Homewood Suites by Hilton Lubbock, responded to this review

Thank you for your kind words and feedback about our property during your stay with us at the Homewood Suites. Dropping off a college student is not an easy process and I hope that we were able to accommodate you in many ways during that time. We hope that your daughter is having a wonderful time here in Lubbock and... More

Lubbock, United States
1 review
5 of 5 stars Reviewed August 20, 2014

Hotel was great - very roomy and clean. Easy to get access areas pf Texas Tech. Hotel was quiet and very nice - it was sold out but it wasn't obvious at all. I would definitely recommend and would also stay there again.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Amanda R, Front Office Manager at Homewood Suites by Hilton Lubbock, responded to this review

I am happy to hear that your stay with us at the Homewood Suites was comfortable during your visit. Dropping off a college student is not an easy process and I hope that we were able to accommodate you in many ways during that time. We hope that your student is enjoying their time here in Lubbock and we look... More

Gainesville, United States
1 review
2 of 5 stars Reviewed August 18, 2014

The reception staff was very friendly and helpful. Things go immediatly down hill from there. This hotel is WAY overpriced for the overall service. Save your money and go somewhere else. The dinner we paid extra for was the same thing we could have gone to Subway for and eaten for 4%.00 each. The pool was broken and closed. We... More

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Amanda R, Front Office Manager at Homewood Suites by Hilton Lubbock, responded to this review

I am sorry that we were not able to make your whole stay enjoyable. We do appreciate your comments and will take all the feedback and use it to help improve our guest experience while they stay here. I do hope that you will consider giving us another trying next time you are in town. More

Marble Falls, Texas
Reviewer
4 reviews 4 reviews
4 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed August 5, 2014

Air conditioning system was too noisy. The hotel was clean and comfortable. The staff was superb. The hotel was very clean throughout. The complimentary breakfast was very good. Overall a positive experience.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Amanda R, Front Office Manager at Homewood Suites by Hilton Lubbock, responded to this review

Mr. Kirby, Thank you for thinking of us as you travled back from the end of your vaction. We appreciate the time you took to make comments on our property. Each department continues to make adjustments in order to fully accomodate our guest in the best way possible and comments such as these allow for us to focus on certain... More

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Additional Information about Homewood Suites by Hilton Lubbock

Address: 5320 West Loop 289, Lubbock, TX 79424
Phone Number:
Location: United States > Texas > Lubbock
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites by Hilton Lubbock 3*
Number of rooms: 74
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Also Known As:
Homewood Suites By Hilton Lubbock Hotel Lubbock
Hilton Lubbock
Homewood Suites Lubbock
Homewood Lubbock
Lubbock Hilton
Lubbock Homewood Suites

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