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All 56 Lubbock hotels

Homewood Suites by Hilton Lubbock

3.0 of 5 Hotel   |   5320 West Loop 289, Lubbock, TX 79424
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84%
Ranked #5 of 56 hotels in Lubbock
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
Joseph M
  • Overview
  • Reviews (238)
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  • Room tips (27)
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238 people have reviewed this hotel

Traveler rating
    154
    46
    18
    9
    11
See reviews for
75
19
13
108
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • Any
English first
1 review
5 of 5 stars Reviewed 3 days ago NEW

I had recently stayed at hotel for half of June and all of July and I'll tell you something the whole entire staff is more then friendly and polite. I had a room under a corporate name but somehow they all knew my name by the first week. Every morning you are greeted by every you pass with a good... More

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Amarillo, Texas
Senior Contributor
31 reviews 31 reviews
11 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 1 week ago

Hotel is getting older and ran down but it should still be clean. The shower had a old rag hanging in it with long black hair on it and hair on soap holder. (See pics). There was a bug in sink for several days. Same bug. It's just not vary clean hotel and the suite shop was almost empty.

Was this review helpful? Yes 1
Amanda R, Front Office Manager at Homewood Suites by Hilton Lubbock, responded to this review

Mr. Gullick, We appreciate you taking the time to comment on our property. First and for most let me once again sincerely apologize for the inconveniences you experienced at our hotel, this is not the Hilton standard nor is it ours. Comments such as these allow for us to better train staff and to focus on issues like this that... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Best hotel overall, the rooms are clean & spacious. the staff amazing, everyone from the general manager to the housekeeping staff are always willing to help. I've been in the hospitality industry for over 20 years, and this what all the other properties train their staff to be.like. This hotel has done that 100%. Complimentary breakfast is the morning incredible.... More

Was this review helpful? Yes 1
Amanda R, Front Office Manager at Homewood Suites by Hilton Lubbock, responded to this review

Thank you for providing such quality feedback on every aspect of our property. We are continuing to look for ways to better train and improve our employees, and feedback such as this really does allow for us to see that there are positives. It was our pleasure to have accommodated you will you were in Lubbock, we hope to see... More

McKinney, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Nice place to stay. Appreciated the gym with weights, bench and stability ball as well as elliptical and treadmills. Good breakfast. Friendly and helpful desk staff with good suggestions on local places to eat.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Amanda R, Front Office Manager at Homewood Suites by Hilton Lubbock, responded to this review

Marylinda, We are glad to see that you enjoyed our fitness center, this has recently been updated and it is always nice to receive feedback on this feature. The quality of our staff is something we pride ourselves on, so we appreciate you taking the time to comment on that. We hope the next time you are traveling to Lubbock... More

1 review
5 of 5 stars Reviewed 2 weeks ago

This hotel is really nice. We were traveling home from vacation. This a great place to spend the night. You are close to shopping and many restaurants. If you are traveling to Texas Tech you are about 8 min away! The staff was very friendly and nice. I stay at many hotels for work and this location is one of... More

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Amanda R, Front Office Manager at Homewood Suites by Hilton Lubbock, responded to this review

Janet, Thank you for taking the time to make a response on our property. We are always looking for ways to make our property better, and feedback such as this allows for us to see the job we are doing. We are pleased that you chose us to accommodate your family and look forward to doing so again. More

Austin, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

This is the best hotel stay I have had in a long time. The staff was friendly and especially Michael were very welcoming. The suite was clean and the bed was fabulous! Best nights sleep and so unexpected. I even told my friends and family about how great my stay was. I felt like I was at a spa. I... More

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Amanda R, Front Office Manager at Homewood Suites by Hilton Lubbock, responded to this review

Reta, Thank you so much for your response about our hotel. It is our privilege to have been able to accommodate you with such a wonderful stay. Feedback such as this allows for us to continue in our strive for excellence. We look forward to hosting you again should you come back to Lubbock. More

Denton, Texas
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

For the price paid, I have not found a better option. I stay in hotels almost every night for business. The staff at this hotel was excellent and the room was clean and well appointed. Everything seemed brand new. There was truly not one negative regarding my stay. I would recommend this hotel to business and leisure travelers. If you... More

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 1
Amanda R, Front Office Manager at Homewood Suites by Hilton Lubbock, responded to this review

We are so happy to hear you enjoyed your stay with us here at the Homewood Suites. I am glad that it felt like a home away from home as we strive to provide that comfort for all our guest. We look forward to seeing you next time you are in the Lubbock area. More

Lubbock, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Hotel was equipped with exceptional staff, amenities, very clean and phenomenal service - I would recommend all to stay at this hotel as it has exceptional staff and amenities! I would also recommend this facility for business meetings as I did and everything went as scheduled without one single hitch!

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Amanda R, Front Office Manager at Homewood Suites by Hilton Lubbock, responded to this review

Thank you for you kind words about our hotel. We are so glad that we were able to help you and your meeting group enjoy all parts of the hotel. We hope to see you and the whole gang again really soon. More

Lansing, United States
2 reviews
5 of 5 stars Reviewed 5 weeks ago

We had a great stay at this hotel. Everyone was not only friendly but helpful if needed. The room was clean and quiet. We will definitely stay there again. The people in housekeeping, ones at the front desk, making the breakfast all were great at their job and anyone you walked by very friendly.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Amanda R, Front Office Manager at Homewood Suites by Hilton Lubbock, responded to this review

Thank you for your feedback on your recent stay at Homewood Suites. We are so glad that you enjoyed your time with our staff, we all enjoy getting to know each guest. I hope you made it safely home and that we will get to see you next time you are in the Lubbock area. More

Centennial, Colorado
1 review
5 of 5 stars Reviewed June 23, 2014

Stayed at the hotel from June 18th - June 20th. Excellent experience. The hotel was so clean along with the rooms. Hotel Staff very friendly and accomodating. Great location. Nothing but a positive experience and stay.

Was this review helpful? Yes
Amanda R, Front Office Manager at Homewood Suites by Hilton Lubbock, responded to this review

Thank you for your kind words Darrell. We are happy to hear you made it back home safely. We all enjoyed getting to know you and your family during your stay with us at Homewood Suites. We wish you a wonderful summer and hope to see you all next time you are in the Lubbock area. More

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Additional Information about Homewood Suites by Hilton Lubbock

Address: 5320 West Loop 289, Lubbock, TX 79424
Phone Number:
Location: United States > Texas > Lubbock
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites by Hilton Lubbock 3*
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Also Known As:
Homewood Suites By Hilton Lubbock Hotel Lubbock
Hilton Lubbock
Homewood Suites Lubbock
Homewood Lubbock
Lubbock Hilton
Lubbock Homewood Suites

19 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style
#5 Business Hotel in Lubbock #5 Romantic Hotel in Lubbock #8 Family Hotel in Lubbock
Hotel Class
Official Description (provided by the hotel)
Make yourself at home at Homewood Suites by Hilton Lubbock, our all-suite hotel in Lubbock, TX. Our 74 suite, extended stay Lubbock hotel is located near Texas Tech University, South Plains Mall, the Joyland Amusement Park and National Ranching Heritage Center, as well as many other great things to do. We provide the ideal mix of home comfort and hotel style, within a vibrant region of local restaurants and entertainment areas. Enjoy a hot full breakfast each morning, or prepare your own meals in the fully equipped kitchen with granite countertops, a stovetop and microwave. Relax in front of the premium cable television or catch up with work at the full-sized desk with high-speed internet access. ... more   less 
Number of rooms
74

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