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Homewood Suites by Hilton Lubbock

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5320 West Loop 289, Lubbock, TX 79424
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Homewood Suites by Hilton Lubbock
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Homewood Suites by Hilton Lubbock
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288 reviews from our community

Traveler rating
    188
    58
    19
    12
    11
See reviews for
96
26
14
127
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
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    (87)
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Dallas
Top Contributor
69 reviews 69 reviews
20 hotel reviews
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I really like this place. It looks like they have done a great job of hiring young people that really care about their hotel. Everyone was very friendly. Many times we were greeted with a smiling friendly face as we got off the elevator. Great customer service that made us feel welcome. The rooms are very comfortable, spacious and clean.... More 

Was this review helpful? Yes
Kyle S, Front Office Manager at Homewood Suites by Hilton Lubbock, responded to this review

Thank you for taking the time to give us your feed back on your stay while you were in Lubbock. We are glad you enjoyed your stay at our hotel, Homewood Suites and we hope to see you in the near future when you are visiting Lubbock again. More 

Carrollton, United States
1 review
5 of 5 stars Reviewed 1 week ago

We ended up in a 2 room suite for very little money and had amazing service. We booked on extremely short notice and did not expect the value we got. I was very happy that the staff didn't balk at the idea of two men sharing a king bed. Over all one of the best hotel experiences I've ever had.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Kyle S, Front Office Manager at Homewood Suites by Hilton Lubbock, responded to this review

Thank you for taking the time to give us your feed back on your stay while you were in Lubbock. We are glad you enjoyed your stay at our hotel, Homewood Suites and we hope to see you in the near future when you are visiting Lubbock again. More 

Rocklin, United States
1 review
2 of 5 stars Reviewed 1 week ago

The room was next to the NOISY electrical room which kept us up all night long. It was terribly loud. Also the room was stuffy when we got in and we could not open the windows. The beds were not too comfortable and the breakfast was mediocre. Not a good experience! We stayed at a really nice one near Rocklin... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Kyle S, Front Office Manager at Homewood Suites by Hilton Lubbock, responded to this review

Thank you for taking the time to give us your feed back on your stay while you were in Lubbock. We are glad you enjoyed your stay at our hotel, Homewood Suites and we hope to see you in the near future when you are visiting Lubbock again. More 

Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Straight to the point, Never stayed anywhere like this. Staff was AMAZING and HELPFUL! The hotel is right off the highway with many places to eat BUT! there is no need to go any where because The FREE breakfast buffet and dinner buffet was absolutely amazing! The room was large and spacious. Half kitchen with full size fridge Comfy beds.... More 

Was this review helpful? Yes
Kyle S, Front Office Manager at Homewood Suites by Hilton Lubbock, responded to this review

Thank you for taking the time to give us your feed back on your stay while you were in Lubbock. We are glad you enjoyed your stay at our hotel, Homewood Suites and we hope to see you in the near future when you are visiting Lubbock again. More 

McKinney, Texas
Senior Contributor
46 reviews 46 reviews
13 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel was clean and safe and the room was fine. It was nice having a full refrigerator and microwave, but we didn't utilize the kitchen. If I were ever staying more than a couple of days, the full kitchen would have been handy. The beds were fine and the bathroom was OK, but seemed really cramped. Only one person... More 

Was this review helpful? Yes
Kyle S, Front Office Manager at Homewood Suites by Hilton Lubbock, responded to this review

Thank you for taking the time to give us your feed back on your stay while you were in Lubbock. We are glad you enjoyed your stay at our hotel, Homewood Suites and we hope to see you in the near future when you are visiting Lubbock again. More 

Grand Jct., United States
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

It was very expensive for the quality but it may have been the day. It's one of those older, kind of fixed up motels. One wonders what can be done with hotels that are past their prime -- just scrape it off and start over? Europe seems to have figured it out. I'll take a small,spotless and bright room at... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 1
Kyle S, Front Office Manager at Homewood Suites by Hilton Lubbock, responded to this review

I am sorry that we were not able to make your whole stay enjoyable. We do appreciate your comments and will take all the feedback and use it to help improve our guest experience while they stay here. I do hope that you will consider giving us another trying next time you are in town. More 

El Paso, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 12, 2015

I booked a a room with a doubled queen bed and was given a room with 1 king bed and a sofa sleeper. Hotel staff was made aware of the error and never resolved it. I slept well but the person sleeping on the sofa sleeper was not too happy and would expect their review of the hotel not to... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 1
Kyle S, Front Office Manager at Homewood Suites by Hilton Lubbock, responded to this review

I am sorry that we got your room type incorrect. We do appreciate your comments and will take all the feedback and use it to help improve our guest experience while they stay here. I do hope that you will consider giving us another trying next time you are in town. More 

Melbourne, United States
1 review
4 of 5 stars Reviewed March 10, 2015

I visited this hotel about five years ago but did not stay there. This time I stayed there. Glad I did. The weather was awful and I greatly appreciated the manager's complimentary dinner each night. I did NOT have to go out to eat. I did NOT have to save my receipts for reimbursement. But, in the five year interim,... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Kyle S, Front Office Manager at Homewood Suites by Hilton Lubbock, responded to this review

Thank you for taking the time to give us your feed back on your stay while you were in Lubbock. We are glad you enjoyed your stay at our hotel, Homewood Suites and we hope to see you in the near future when you are visiting Lubbock again. Thank you More 

New Mexico
Top Contributor
76 reviews 76 reviews
19 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed March 9, 2015

We have stayed in this hotel numerous times. The time prior to this stay I thought the hotel was a bit neglected. We love the location so we went back and I was pleasantly surprised. Sometime between this stay and our last stay they did a renovation it was very clean and as comfy as ever! The staff was very... More 

Was this review helpful? Yes
Kyle S, Front Office Manager at Homewood Suites by Hilton Lubbock, responded to this review

Thank you for taking the time to give us your feed back on your stay while you were in Lubbock. We are glad you enjoyed your stay at our hotel, Homewood Suites and we hope to see you in the near future when you are visiting Lubbock again. Thank you More 

Beaumont, Texas
Contributor
11 reviews 11 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 8, 2015

Fabulous Hotel! The staff was awesome. Natasha, Kyle and John went above and beyond to make me feel welcome. I had missed my flight to Lubbock. Upon arriving in Lubbock my airline had lost my luggage and I had arrived unprepaired for the snow and ice. As all my warm clothes were pack. These three made sure I had everything... More 

Was this review helpful? Yes
Kyle S, Front Office Manager at Homewood Suites by Hilton Lubbock, responded to this review

Thank you for taking the time to give us your feed back on your stay while you were in Lubbock. We are glad you enjoyed your stay at our hotel, Homewood Suites and we hope to see you in the near future when you are visiting Lubbock again. Thank you More 

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