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All 56 Lubbock hotels

Homewood Suites by Hilton Lubbock

3.0 of 5 Hotel   |   5320 West Loop 289, Lubbock, TX 79424
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83%
Ranked #5 of 56 hotels in Lubbock
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
karrii Hannibal, New York, United States
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245 people have reviewed this hotel

Traveler rating
    157
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109
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
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English first
Hannibal, New York, United States
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

This is my second trip to the Lubbuck Texas Homewood Suites and nothing has changed in the year and a half since I was last here, except some of the staff. The staff continues to impress me with kindness, excellent evening reception by Chef Joey, and fabulous customer service from the front desk staff with honorable mention to Toshia and... More

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west monroe, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

Our daughter was moving to Lubbock Texas and we stayed at this Homewood suites for 4 nights. Room was excellent, comfortable, and clean. Very quiet even though the hotel was sold out for 3 of the 4 nights. Parking was close and efficient. Morning breakfast was awesome. They have one chef that makes this incredible potato, and sausage, and peppers... More

Review collected in partnership with Homewood Suites by Hilton

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Lubbock, United States
1 review
5 of 5 stars Reviewed 1 week ago

Hotel was great - very roomy and clean. Easy to get access areas pf Texas Tech. Hotel was quiet and very nice - it was sold out but it wasn't obvious at all. I would definitely recommend and would also stay there again.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Gainesville, United States
1 review
2 of 5 stars Reviewed 1 week ago

The reception staff was very friendly and helpful. Things go immediatly down hill from there. This hotel is WAY overpriced for the overall service. Save your money and go somewhere else. The dinner we paid extra for was the same thing we could have gone to Subway for and eaten for 4%.00 each. The pool was broken and closed. We... More

Review collected in partnership with Homewood Suites by Hilton

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Marble Falls, Texas
Reviewer
4 reviews 4 reviews
4 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Air conditioning system was too noisy. The hotel was clean and comfortable. The staff was superb. The hotel was very clean throughout. The complimentary breakfast was very good. Overall a positive experience.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Amanda R, Front Office Manager at Homewood Suites by Hilton Lubbock, responded to this review

Mr. Kirby, Thank you for thinking of us as you travled back from the end of your vaction. We appreciate the time you took to make comments on our property. Each department continues to make adjustments in order to fully accomodate our guest in the best way possible and comments such as these allow for us to focus on certain... More

San Antonio, Texas, United States
Top Contributor
77 reviews 77 reviews
17 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We checked in and right from the start their kindness and professionalism showed through. Room was large, clean and well appointed. We had everything we needed and requested! Top Notch Customer Service! Breakfast was good with large selections, but a little on the spicy side.

Was this review helpful? Yes
Amanda R, Front Office Manager at Homewood Suites by Hilton Lubbock, responded to this review

Tammy, We are delighted to hear that you had such a wonderful stay. Responses much like your own are ones that we value. Hearing that the things we pride ourselves on are paying off, is always rewarding. We continue to make adjustments to better are property, so the next time you are in Lubbock we hope to give you an... More

Contributor
12 reviews 12 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

This hotel was average. I have stayed here before and the services were much better-the breakfast and dinner. The TV's were very small compared to other hotels. Nice to have complimentary wi=fi. Convienient location near a lot of things butan average hotel.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Amanda R, Front Office Manager at Homewood Suites by Hilton Lubbock, responded to this review

Stacy, Thank you for taking the time to make a response on our property. We take pride in trying to accomadate our guests while they are at their home away from home. The responses that you provided allow for us to know what we need to do to make stays, much like your own that much better. We hope that... More

1 review
5 of 5 stars Reviewed 5 weeks ago

I had recently stayed at hotel for half of June and all of July and I'll tell you something the whole entire staff is more then friendly and polite. I had a room under a corporate name but somehow they all knew my name by the first week. Every morning you are greeted by every you pass with a good... More

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Amanda R, Front Office Manager at Homewood Suites by Hilton Lubbock, responded to this review

Joseph~ Thank you for you kind words about our property. Our staff enjoys being able to get to know our guest more personally especially when they stay for an extended time with us. I am happy to hear that not only was our service great but our food as well. We do have one of the best Chef's in Lubbock.... More

Amarillo, Texas
Senior Contributor
31 reviews 31 reviews
11 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed July 21, 2014

Hotel is getting older and ran down but it should still be clean. The shower had a old rag hanging in it with long black hair on it and hair on soap holder. (See pics). There was a bug in sink for several days. Same bug. It's just not vary clean hotel and the suite shop was almost empty.

Was this review helpful? Yes 1
Amanda R, Front Office Manager at Homewood Suites by Hilton Lubbock, responded to this review

Mr. Gullick, We appreciate you taking the time to comment on our property. First and for most let me once again sincerely apologize for the inconveniences you experienced at our hotel, this is not the Hilton standard nor is it ours. Comments such as these allow for us to better train staff and to focus on issues like this that... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 17, 2014

Best hotel overall, the rooms are clean & spacious. the staff amazing, everyone from the general manager to the housekeeping staff are always willing to help. I've been in the hospitality industry for over 20 years, and this what all the other properties train their staff to be.like. This hotel has done that 100%. Complimentary breakfast is the morning incredible.... More

Was this review helpful? Yes 1
Amanda R, Front Office Manager at Homewood Suites by Hilton Lubbock, responded to this review

Thank you for providing such quality feedback on every aspect of our property. We are continuing to look for ways to better train and improve our employees, and feedback such as this really does allow for us to see that there are positives. It was our pleasure to have accommodated you will you were in Lubbock, we hope to see... More

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Additional Information about Homewood Suites by Hilton Lubbock

Address: 5320 West Loop 289, Lubbock, TX 79424
Phone Number:
Location: United States > Texas > Lubbock
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites by Hilton Lubbock 3*
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Also Known As:
Homewood Suites By Hilton Lubbock Hotel Lubbock
Hilton Lubbock
Homewood Suites Lubbock
Homewood Lubbock
Lubbock Hilton
Lubbock Homewood Suites

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style
#5 Romantic Hotel in Lubbock #5 Business Hotel in Lubbock #8 Family Hotel in Lubbock
Hotel Class
Official Description (provided by the hotel)
Make yourself at home at Homewood Suites by Hilton Lubbock, our all-suite hotel in Lubbock, TX. Our 74 suite, extended stay Lubbock hotel is located near Texas Tech University, South Plains Mall, the Joyland Amusement Park and National Ranching Heritage Center, as well as many other great things to do. We provide the ideal mix of home comfort and hotel style, within a vibrant region of local restaurants and entertainment areas. Enjoy a hot full breakfast each morning, or prepare your own meals in the fully equipped kitchen with granite countertops, a stovetop and microwave. Relax in front of the premium cable television or catch up with work at the full-sized desk with high-speed internet access. ... more   less 
Number of rooms
74

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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