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Homewood Suites by Hilton Lubbock

3.0 of 5 5320 West Loop 289, Lubbock, TX 79424
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Certificate of Excellence 2014
Homewood Suites by Hilton Lubbock
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Homewood Suites by Hilton Lubbock
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256 reviews from our community

Traveler rating
    165
    51
    19
    10
    11
See reviews for
84
22
13
113
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • Any
English first
  • All months
    (256)
  • Mar-May only
    (76)
  • Jun-Aug only
    (86)
  • Sep-Nov only
    (51)
  • Dec-Feb only
    (43)
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Austin, TX
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel was very convenient, comfortable and clean. In making a last minute decision to travel to Lubbock, we were grateful to find a room available. All that we could have asked for in a nice hotel for parent's weekend. The staff was extremely pleasant and welcoming.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Kaushik P, General Manager at Homewood Suites by Hilton Lubbock, responded to this review

Glad to hear you and your family had good time while you were here in Lubbock for parent's week at TTU. We are always trying to provide a good services and experience while guest are visiting. We hope to see you again when you visit Lubbock. Thank you. More

Colleyville, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This was my second time to stay at the Hilton Homewood Suites in Lubbock. The staff is quite helpful and friendly. Rooms are clean and spacious. Did not hear any noise even though the hotel was close to full. Will definitely stay at the Homewood Suites again.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 1
Kaushik P, General Manager at Homewood Suites by Hilton Lubbock, responded to this review

Thank you for coming back to visit us during your visit to Lubbock. We are glad that you enjoyed your stay with us and your trip to Lubbock was enjoyable. We hope you see you many more times in the near future. Thank you More

Albuquerque, New Mexico
Senior Contributor
33 reviews 33 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Had a great two-night stay. The room was fine as it always is at Homewood Suites. The service was excellent from the moment we arrived until we loaded up and drove away. John and Amanda, in particular, took care of every need we had, and we're especially friendly and welcoming.

Was this review helpful? Yes
Kaushik P, General Manager at Homewood Suites by Hilton Lubbock, responded to this review

Thank you for your feed back, I am glad that we were able to meet your expectation and were able to provide you with a good service. We hope to see you and your family in the near future. Thank you More

El paso, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

We went to view the Texas Tech campus. The complimentary dinner which is during the week, was excellent. We arrived early and they kept our bags while we toured the campus then they put the bags in the room. Manger reception was a nice way to relax.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Kaushik P, General Manager at Homewood Suites by Hilton Lubbock, responded to this review

Thank you for taking the time to give us your feed back on your stay at our property during your visit to Lubbock. We are glad that you and your family enjoyed your stay with us. We hope to see you again when you visit Lubbock next time. More

Amarillo, United States
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Liked this hotel so much we have already booked another weekend. Room was huge and the kitchen has everything you need. Close to all attractions and eating places. Room was very clean and beds were very comfortable. Everything was perfect!

Review collected in partnership with Homewood Suites by Hilton

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Amanda R, Public Relations Manager at Homewood Suites by Hilton Lubbock, responded to this review

We can't wait to have you back for another weekend soon. Our staff enjoys spending time with each of our guest and we love to hear when guest are excited to come back. Have safe travels where ever you go and know that we will always be ready for you when you are in the Lubbock area. More

sugar land, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

great service i feel always at home all the facilities are what i am looking for and require internet, food pool and etc and the locations are central and near a major Hwy so easy to get to the places required.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Amanda R, Front Office Manager at Homewood Suites by Hilton Lubbock, responded to this review

Thank you for taking the time to let us know about your recent stay at Homewood Suites. We are so glad you not only enjoyed your stay but as well the amenities and location. We look forward to spending more time with you next time you are in the Lubbock area. More

dallas, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

Comfortable and very nice place to stay. The fitness room was perfect with quality equipment. The breakfast was excellent. Fresh omelets being made and everything you could want. The beds were comfortable and the suites were very spacious.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Amanda R, Front Office Manager at Homewood Suites by Hilton Lubbock, responded to this review

Thank you for taking the time to let us know about your recent stay. We understand it can be hard to find a good fitness center and healthy meal when one travels and we are happy to hear that our was able to support you during your stay. We look forward to spending more time with you next time you... More

Lubbock, Texas
1 review
5 of 5 stars Reviewed September 25, 2014

The service has been excellent from check in to making a salad that wasn't on the menu. This is why I only stay at Hilton brand hotels. I normally don't answer surveys, however the service at Homewood Suites in Lubbock, Texas was over and beyond just your typical customer service. Chef Joey your salad was outstanding!The gentleman that check me... More

Was this review helpful? Yes
Amanda R, Front Office Manager at Homewood Suites by Hilton Lubbock, responded to this review

Thank you for taking the time and let us know about your recent stay with us. We are very proud of the service that all our staff gives to each guest. As well we are very proud of Chef Joey and his many talents to create the best service and meals for all guest. We are happy you enjoy your... More

Phoenix, Arizona
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 of 5 stars Reviewed September 11, 2014

The day of my stay Amanda called me prior to arriving , just to ask if there was anything I needed. Then after I was settled in my room I got a call again to ask if my accommodations were to my expectations. Homewood suites needs to be careful , someone might offer her a job.

Was this review helpful? Yes
Amanda R, Front Office Manager at Homewood Suites by Hilton Lubbock, responded to this review

First, let me say thank you for your genuine comments, I continue to pride myself on customer service, and it is a major part of this industry. We appreciate you taking time out of the day to make a comment on the property and myself. We hope that you will continue to visit us while in Lubbock, and that I... More

Lamesa
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed September 6, 2014

A nice Homewood Suites hotel. Staff is great and the person that cooks breakfast and dinner is GREAT. Great food, perfectly seasoned and foods that compliment each other plus lots of variety. You just don't get that in hotels unless it has a full restaurant. Good place to stay.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Amanda R, Front Office Manager at Homewood Suites by Hilton Lubbock, responded to this review

Thank you for taking time out of your day to make comments on our property. We love to have feedback wether good or bad, because it shows us the type of job we are doing. Our cheifs value everything that the kitchen has to offer, and they truly enjoy being able to serve each an everyone of our guests. Once... More

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Additional Information about Homewood Suites by Hilton Lubbock

Address: 5320 West Loop 289, Lubbock, TX 79424
Phone Number:
Location: United States > Texas > Lubbock
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites by Hilton Lubbock 3*
Number of rooms: 74
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Also Known As:
Homewood Suites By Hilton Lubbock Hotel Lubbock
Hilton Lubbock
Homewood Suites Lubbock
Homewood Lubbock
Lubbock Hilton
Lubbock Homewood Suites

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