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All 56 Lubbock hotels

Homewood Suites by Hilton Lubbock

3.0 of 5 Hotel   |   5320 West Loop 289, Lubbock, TX 79424
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84%
Ranked #5 of 56 Hotels in Lubbock
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 5 days ago
Leslieou812 Phoenix, Arizona
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248 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • Any
English first
Phoenix, Arizona
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW

The day of my stay Amanda called me prior to arriving , just to ask if there was anything I needed. Then after I was settled in my room I got a call again to ask if my accommodations were to my expectations. Homewood suites needs to be careful , someone might offer her a job.

Was this review helpful? Yes
Amanda R, Front Office Manager at Homewood Suites by Hilton Lubbock, responded to this review

First, let me say thank you for your genuine comments, I continue to pride myself on customer service, and it is a major part of this industry. We appreciate you taking time out of the day to make a comment on the property and myself. We hope that you will continue to visit us while in Lubbock, and that I... More

Lamesa
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 1 week ago

A nice Homewood Suites hotel. Staff is great and the person that cooks breakfast and dinner is GREAT. Great food, perfectly seasoned and foods that compliment each other plus lots of variety. You just don't get that in hotels unless it has a full restaurant. Good place to stay.

Review collected in partnership with Homewood Suites by Hilton

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Amanda R, Front Office Manager at Homewood Suites by Hilton Lubbock, responded to this review

Thank you for taking time out of your day to make comments on our property. We love to have feedback wether good or bad, because it shows us the type of job we are doing. Our cheifs value everything that the kitchen has to offer, and they truly enjoy being able to serve each an everyone of our guests. Once... More

Austin
Top Contributor
50 reviews 50 reviews
26 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great people and comfortable rooms. Generally the included breakfast was good. The nightly reception is greatly appreciated after a long work day. The highway noise was distracting and interrupted sleep.

Review collected in partnership with Homewood Suites by Hilton

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Amanda R, Front Office Manager at Homewood Suites by Hilton Lubbock, responded to this review

Thank you for letting us know about your stay here at Homewood Suites in Lubbock. We are so happy that our meals were able to get you an enjoyable break after a long day at work. As well we do appreciate you feedback as we use those comments to help improve our guest experiences. We look forward to welcoming you... More

Hannibal, New York, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This is my second trip to the Lubbuck Texas Homewood Suites and nothing has changed in the year and a half since I was last here, except some of the staff. The staff continues to impress me with kindness, excellent evening reception by Chef Joey, and fabulous customer service from the front desk staff with honorable mention to Toshia and... More

Was this review helpful? Yes 1
Amanda R, Front Office Manager at Homewood Suites by Hilton Lubbock, responded to this review

We are so happy that you enjoyed your whole experience with us here at the Homewood Suites. Joey, Daniel and Tosha enjoy spending time with all our guest and helping them in any way possible. We like to hear that not much has changed since your last visit, and we hope to just keep making each visit from here on... More

west monroe, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

Our daughter was moving to Lubbock Texas and we stayed at this Homewood suites for 4 nights. Room was excellent, comfortable, and clean. Very quiet even though the hotel was sold out for 3 of the 4 nights. Parking was close and efficient. Morning breakfast was awesome. They have one chef that makes this incredible potato, and sausage, and peppers... More

Review collected in partnership with Homewood Suites by Hilton

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Amanda R, Front Office Manager at Homewood Suites by Hilton Lubbock, responded to this review

Thank you for your kind words and feedback about our property during your stay with us at the Homewood Suites. Dropping off a college student is not an easy process and I hope that we were able to accommodate you in many ways during that time. We hope that your daughter is having a wonderful time here in Lubbock and... More

Lubbock, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Hotel was great - very roomy and clean. Easy to get access areas pf Texas Tech. Hotel was quiet and very nice - it was sold out but it wasn't obvious at all. I would definitely recommend and would also stay there again.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Amanda R, Front Office Manager at Homewood Suites by Hilton Lubbock, responded to this review

I am happy to hear that your stay with us at the Homewood Suites was comfortable during your visit. Dropping off a college student is not an easy process and I hope that we were able to accommodate you in many ways during that time. We hope that your student is enjoying their time here in Lubbock and we look... More

Gainesville, United States
1 review
2 of 5 stars Reviewed 4 weeks ago

The reception staff was very friendly and helpful. Things go immediatly down hill from there. This hotel is WAY overpriced for the overall service. Save your money and go somewhere else. The dinner we paid extra for was the same thing we could have gone to Subway for and eaten for 4%.00 each. The pool was broken and closed. We... More

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Amanda R, Front Office Manager at Homewood Suites by Hilton Lubbock, responded to this review

I am sorry that we were not able to make your whole stay enjoyable. We do appreciate your comments and will take all the feedback and use it to help improve our guest experience while they stay here. I do hope that you will consider giving us another trying next time you are in town. More

Marble Falls, Texas
Reviewer
4 reviews 4 reviews
4 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed August 5, 2014

Air conditioning system was too noisy. The hotel was clean and comfortable. The staff was superb. The hotel was very clean throughout. The complimentary breakfast was very good. Overall a positive experience.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Amanda R, Front Office Manager at Homewood Suites by Hilton Lubbock, responded to this review

Mr. Kirby, Thank you for thinking of us as you travled back from the end of your vaction. We appreciate the time you took to make comments on our property. Each department continues to make adjustments in order to fully accomodate our guest in the best way possible and comments such as these allow for us to focus on certain... More

San Antonio, Texas, United States
Top Contributor
77 reviews 77 reviews
17 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed August 4, 2014

We checked in and right from the start their kindness and professionalism showed through. Room was large, clean and well appointed. We had everything we needed and requested! Top Notch Customer Service! Breakfast was good with large selections, but a little on the spicy side.

Was this review helpful? Yes
Amanda R, Front Office Manager at Homewood Suites by Hilton Lubbock, responded to this review

Tammy, We are delighted to hear that you had such a wonderful stay. Responses much like your own are ones that we value. Hearing that the things we pride ourselves on are paying off, is always rewarding. We continue to make adjustments to better are property, so the next time you are in Lubbock we hope to give you an... More

Contributor
12 reviews 12 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 3, 2014

This hotel was average. I have stayed here before and the services were much better-the breakfast and dinner. The TV's were very small compared to other hotels. Nice to have complimentary wi=fi. Convienient location near a lot of things butan average hotel.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Amanda R, Front Office Manager at Homewood Suites by Hilton Lubbock, responded to this review

Stacy, Thank you for taking the time to make a response on our property. We take pride in trying to accomadate our guests while they are at their home away from home. The responses that you provided allow for us to know what we need to do to make stays, much like your own that much better. We hope that... More

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Additional Information about Homewood Suites by Hilton Lubbock

Address: 5320 West Loop 289, Lubbock, TX 79424
Phone Number:
Location: United States > Texas > Lubbock
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites by Hilton Lubbock 3*
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Also Known As:
Homewood Suites By Hilton Lubbock Hotel Lubbock
Hilton Lubbock
Homewood Suites Lubbock
Homewood Lubbock
Lubbock Hilton
Lubbock Homewood Suites

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