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Homewood Suites by Hilton Lubbock

3.0 of 5 5320 West Loop 289, Lubbock, TX 79424
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Certificate of Excellence 2014
Homewood Suites by Hilton Lubbock
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Homewood Suites by Hilton Lubbock
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272 reviews from our community

Traveler rating
    178
    54
    19
    10
    11
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92
23
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119
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
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Houston, TX
Top Contributor
59 reviews 59 reviews
14 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 1 week ago

Easy access to and from the loop. Plenty of parking. Probably has the most hospitable staff I've ever seen. The breakfast and evening receptions were a welcome treat with our busy schedule. The hotel does need a bit of updating. Our mattress was sagging, but we didn't report it to the management because of the busy schedule while in Lubbock.... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Kaushik P, General Manager at Homewood Suites by Hilton Lubbock, responded to this review

Thank you for taking the time to give us your feed back on your stay while you were in Lubbock. We are glad you enjoyed your stay at our hotel, Homewood Suites and we hope to see you and your family in the near future when you visiting Lubbock again. Thank you More 

Peregian Beach
Top Contributor
88 reviews 88 reviews
50 hotel reviews
73 helpful votes 73 helpful votes
5 of 5 stars Reviewed 1 week ago

This place is really good. Its right on the freeway and easy to find. We arrived late and checked out early but the check in staff were great and gave us a reduced rate. We spent 5 weeks in the U.S and stayed in more then 17 hotels and this place had the best bed by far, it was the... More 

Was this review helpful? Yes
Kaushik P, General Manager at Homewood Suites by Hilton Lubbock, responded to this review

We were glad to accommodate you while you were visiting the States. We hope you and your family were comfortable. We hope that in the near future you have the opportunity to stay bit longer at our hotel. Thank you for taking the time to give us your feed back on your stay. Thank you. More 

Las Vegas, Nevada
1 review
5 of 5 stars Reviewed 2 weeks ago

The staff at this property are very attentive and make this a wonderful home away from home. Chef John in the morning, the counter staff and the Chef in the evening are always serving your needs. Theres such a cozy feel to the rooms and the entire property. Look forward to returning.

Was this review helpful? Yes
Kaushik P, General Manager at Homewood Suites by Hilton Lubbock, responded to this review

We are glad that we were able to create a good experience for you and your family while you were visiting Lubbock. It is our goal to provide a good service every time you stay with us. Thank you for taking the time to give your feed back on your stay. Have a great day. More 

Gold Canyon, Arizona
Top Contributor
63 reviews 63 reviews
21 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The staff is terrific, so welcoming. Breakfasts wonderful and I was SO SURPRISED by the dinners. So nice NOT to have to leave the hotel and the food is quite good. The morning and evening chefs are friendly and eager to serve. Meals are served on REAL dishes w/metal flatware, no foam and plastic. The property is not new, but... More 

Was this review helpful? Yes
Kaushik P, General Manager at Homewood Suites by Hilton Lubbock, responded to this review

I am glad you enjoyed our breakfast and reception (dinner) during your stay with us. We try to provide meals with options to fulfill most our guest needs. We look forward to having you back in the near future. Thank you for giving us a review. More 

Brooklyn, New York
1 review
5 of 5 stars Reviewed 2 weeks ago

I flew in, stayed the night and flew out - this place was perfect - just what I needed. The welcoming experience was unique and pleasurable. I was even invited to the manager's dinner that night. I would most definitely stay at the Homewood Suites by Hilton in Lubbock each and every time I go to West Texas.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Kaushik P, General Manager at Homewood Suites by Hilton Lubbock, responded to this review

I am glad you enjoyed your stay with us even when your stay was short. We hope that next time you are able stay with us long and allow us to create good experience for you. Thank you taking the time from your busy schedule to give us your feed back. Thank you More 

Happy, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

We needed a two bedroom suite in Lubbock and Homewood was the only one in town. Very clean. Nice stay. We'll use them again. Good location, safe area. Anyone traveling with family will be pleased with this hotel.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Kaushik P, General Manager at Homewood Suites by Hilton Lubbock, responded to this review

We are glad that we're able to accommodate your family needs during your visit to Lubbock. We are thankful for the wonderful words you have to say about our Hotel. We look forward to seeing you in the near future. Thank you More 

texas
Contributor
11 reviews 11 reviews
10 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

This is not a new property, but it is very well maintained and presents as one would expect from Homewood Suites. Staff was very professional as I had a reservation and check in took about 2 minutes. I was at this location for only one night and did not use many of the amenities, the room was great, bed comfortable,... More 

Was this review helpful? Yes
Kaushik P, General Manager at Homewood Suites by Hilton Lubbock, responded to this review

Thank you for taking the time to give your feed back on your stay. I sincerely apologize for not able to have hot shower. We will be looking at our boiler system and addressing these issue. Thank you for bring this to our attention. We hope that you would stay with us in the near future when you in Lubbock.... More 

Edinburg, Texas
Senior Contributor
28 reviews 28 reviews
22 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I pulled into this hotel after a long day of driving. Since this was a "stopover" on our way to Colorado from South Texas, I wasn't entirely sure where we'd be spending the night, so I walked into the hotel without a reservation hoping to find a room at a reasonable rate. Fortunately, the Homewood Suites has a great ambassador... More 

Was this review helpful? Yes
Kaushik P, General Manager at Homewood Suites by Hilton Lubbock, responded to this review

We are glad that we were able to accommodate your hotel needs while your were on your way to Colorado. Hope your trip to Colorado was fun. We hope to see you back in the near future. Thank you for taking the time to give us your feed back Thank you. More 

1 review
5 of 5 stars Reviewed 3 weeks ago

This facility is very nice but the staff and management are what really make your stay special. From the moment you walk in you feel welcome and taken care of, there was no request or question that went unanswered. They were very accommodating when we needed to extend our stay due to bad weather. I received more attention during our... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Kyle S, Manager at Homewood Suites by Hilton Lubbock, responded to this review

Thank you for taking the time to give us your feed back on your stay while you were in Lubbock. We are glad you enjoyed your stay at our hotel, The Homewood Suites and we look forward to seeing your family in the future when you visiting Lubbock again. Thank you More 

1 review
5 of 5 stars Reviewed December 8, 2014

This is the second time I stayed here in Lubbock rooms are great and so is the customer service And Dont forget chef john his food is great ! 😄😄 and the chef prior to him.. I love this hotel and would stay here more then twice if I could !

Was this review helpful? Yes
Kaushik P, General Manager at Homewood Suites by Hilton Lubbock, responded to this review

I am glad that we didn't disappoint you the second time around. It is our goal to make sure all our guests are taken care off and feel comfortable staying at our hotel. We cant wait to have you stay again when you visiting Lubbock. We appreciate your feed back so we can keep improving on our service. Thank you More 

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Additional Information about Homewood Suites by Hilton Lubbock

Address: 5320 West Loop 289, Lubbock, TX 79424
Phone Number:
Location: United States > Texas > Lubbock
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites by Hilton Lubbock 3*
Number of rooms: 74
Reservation Options:
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Also Known As:
Homewood Suites By Hilton Lubbock Hotel Lubbock
Hilton Lubbock
Homewood Lubbock
Homewood Suites Lubbock
Lubbock Hilton
Lubbock Homewood Suites
Hotel Style:
#3 Business Hotel in Lubbock
#4 Romantic Hotel in Lubbock
#6 Family Hotel in Lubbock

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