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Holiday Inn Express Hotel & Suites Lubbock West

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6023 45th St, Lubbock, TX 79407
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Holiday Inn Express Hotel & Suites Lubbock West
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Holiday Inn Express Hotel & Suites Lubbock West
Holiday Inn Express Hotel & Suites Lubbock West
Holiday Inn Express Hotel & Suites Lubbock West
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339 Reviews from our TripAdvisor Community

Traveler rating
    239
    69
    15
    5
    11
See reviews for
135
46
18
105
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (65)
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There are newer reviews for Holiday Inn Express Hotel & Suites Lubbock West
See the most recent reviews
1 review
4 of 5 stars Reviewed July 13, 2012

This is the second time I've stayed at this hotel. The staff is representative of West Texas, extremely friendly and helpful. We had a minor issue with our room that I simply wanted to make the staff aware of. They were exceedingly helpful in correcting the problem and went beyond to ensure my comfort and satisfaction! We will seek out... More 

Was this review helpful? Yes
Lubbock, TX
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed July 12, 2012

Stayed for one night...the room was very clean. Will stay there agin in the future!

Was this review helpful? Yes
Amanda F, General Manager at Holiday Inn Express Hotel & Suites Lubbock West, responded to this review

We value feedback a great deal, thank you for taking your time to review us. We hope to see you on your next venture to Lubbock. Don't forget to use your points at Priorityclubrewards.com More 

Top Contributor
75 reviews 75 reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed June 28, 2012

Every person I encountered at this hotel was friendly, helpful and professional. We stayed in this hotel for Texas Tech orientation and found the location is just a ten minute trip down the freeway from the university. The room was extremely clean and the complementary breakfast was adequate. We will definitely stay at the hotel again when we visit Lubbock... More 

Was this review helpful? Yes
Management response:

Welcome to Tech! It is such a fun area by campus; almost like Tech has it's own village. Thank you for your review, we look forward to seeing you again soon, be sure to book early for visits and use the Texas Tech rate. More 

Texas
Top Contributor
51 reviews 51 reviews
32 hotel reviews
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed June 27, 2012

When we first drove into town we found it a bit difficult to get to the hotel, but it was well worth it. We like to book hotel rooms with refrigerator and microwave. At most hotels, this means a minifridge with a tiny microwave above it. Imagine our surprise when we entered our "executive" room and found a full-sized refrigerator,... More 

Was this review helpful? Yes
Management response:

I love the executive suites as well, they are my favorite! You will have to try our one bedroom suite as well it is just like an apartment. Thank you for your review, we are a little diffucult to get to, if you ever find yourself lost in the area just give us a call and we will be happy... More 

West Columbia, Texas
Contributor
14 reviews 14 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 25, 2012

My husband and I stayed here while attending a convention. We booked a standard room but on arrival were told the standard rooms were overbooked so instead we received an upgraded room. Our room had a kitchenette with refrigerator, kitchen table, and microwave. Also, there was a living room with sleeper sofa, TV, and work table adjacent to the bedroom.... More 

Was this review helpful? Yes
Management response:

Thank you very much for your detailed feedback, I am so happy to hear you enjoyed everything. I am also excited to have one of our treadmills back up and running, I am waiting for parts on the second one. I am in hopes we will see you again soon Thank you again More 

Medford, Oregon
1 review
5 of 5 stars Reviewed June 22, 2012

The staff was friendly, the room was clean and fresh, and the hot breakfast was great. We will certainly stay here again the next time we're in the area!

Was this review helpful? Yes
Management response:

Thank you for choosing to stay with us, your kind words are much appriciated as well. See you again soon More 

NM
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 20, 2012

Great hotel at a great price! We were on an overnight Medical Trip with a toddler and were very pleased with this hotel, which gave us a $79 medical rate!! Compalint # 1 Location - the hotel is difficult to get to but worth it once you are there. During our stay we experienced a small issue with our room's... More 

Was this review helpful? Yes 2
Amanda F, General Manager at Holiday Inn Express Hotel & Suites Lubbock West, responded to this review

Thank you for your review, I am in hopes your medical trip to Lubbock was as pleasant as it could be. We appreciated the opportunity to accommodate your issue immediately. Have a wonderful weekend, hope to see you again soon. More 

The Woodlands, Texas, United States
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed June 20, 2012

Very clean outside and in. The staff is very nice and very welcoming. Check in and check out are made simple. Rooms are very comfortable and clean. Only issue - shortcut road by old Sam's Club needs to be reopened to acces frontage road/red light. I will stay here again, and again, and again.

Was this review helpful? Yes
Management response:

Thank you for taking your time give us a review. We hope to see you back in Lubbock soon. More 

El Paso, Texas
Senior Contributor
38 reviews 38 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed June 18, 2012

We were quite happy during our 3 night stay at this hotel. My one complaint was that the coffee was terrible! Fortunately there is a Starbucks about 2 blocks away. Otherwise I can't complain about a thing. We would definitely stay there again if we ever have to return to Lubbock.

Was this review helpful? Yes
Amanda F, General Manager at Holiday Inn Express Hotel & Suites Lubbock West, responded to this review

Thank you for taking your time to give us your feedback. I couldn't wait for them to re-open the access road to Sam's it really has been a life saver. We will see you again soon More 

Keller, Texas
Contributor
13 reviews 13 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed June 13, 2012

We choose to stay here while moving my son into his apartment. Go Red Raiders! Rooms were extremely clean and we had no issues what's so ever. We paid $89 for 2 queen beds. The only problem was that it was getting to it. Could see it, but road configuration made it difficult.

Was this review helpful? Yes
Amanda F, General Manager at Holiday Inn Express Hotel & Suites Lubbock West, responded to this review

Welcome to Tech! Thank you for taking the time to give your feedback. I can not wait until we get more built up around us! We will see you soon More 

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