We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Express Hotel & Suites Lubbock West

Certificate of Excellence
Hotel website
Hotel deals
6023 45th St, Lubbock, TX 79407
Special Offer
Save 10-30%
Book on
TripAdvisor
Trusted partner. We work directly with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Holiday Inn Express Hotel & Suites Lubbock West
Professional photos View all
Browse nearby
Holiday Inn Express Hotel & Suites Lubbock West
Holiday Inn Express Hotel & Suites Lubbock West
Holiday Inn Express Hotel & Suites Lubbock West
Add Photo

352 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    245
    75
    16
    5
    11
See reviews for
141
46
18
109
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (67)
Date | Rating
  • English first
  • Any
English first
  • All months
    (352)
  • Mar-May only
    (91)
  • Jun-Aug only
    (109)
  • Sep-Nov only
    (75)
  • Dec-Feb only
    (77)
All months
There are newer reviews for Holiday Inn Express Hotel & Suites Lubbock West
See the most recent reviews
Austin
Top Contributor
74 reviews 74 reviews
11 hotel reviews
105 helpful votes 105 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We visited Texas Tech and Lubbock for the first time, went by reviews on TA and decided to stay here. Lobby, dining area and rooms were very clean. For me this is the most important detail when I stay somewhere. Room on 4th floor also quiet. The carpet looked new. Breakfast selection was fine. It was not real close to... More 

Was this review helpful? Yes
Amanda F, Manager at Holiday Inn Express Hotel & Suites Lubbock West, responded to this review

Welcome to Lubbock and Texas Tech. Thank you for choosing to stay with us, we appreciate being able to host your first trip to Lubbock. We certainly take pride in our cleanliness as well as service. Please be sure to check on our Tech rates we may have discounts available. We will see you soon, Amanda Melkis Management Team More 

Houston
Top Contributor
98 reviews 98 reviews
13 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Hotel is very clean. Staff is helpful. Breakfast is very good for continental type. Included eggs and bacon. The woman running the breakfast service on 6/7/15 was super nice. The only thing I didn't really like was the a/c. A little louder than I preferred and seemed to keep the room either on the friged side or a bit too... More 

Was this review helpful? Yes
Amanda F, Manager at Holiday Inn Express Hotel & Suites Lubbock West, responded to this review

Thank you for choosing to stay with us. We are happy to hear you enjoyed your stay with us and hope we may see you again soon. We would very much like to know what room you stayed in so we may take a look at the a/c to ensure it is working properly. Your feedback is very much appreciated... More 

Brentwood, Maryland
1 review
4 of 5 stars Reviewed 3 weeks ago

First time staying at this property (our former go-to HI changed to another line). This is not quite as convenient to my Mom's, but being Lubbock, we're talking 10 minutes rather than 4). The HIE was very clean and inviting. As another pointed out, not the most straightforward to get to, but not bad. Being familiar with Lubbock didn't bother... More 

Was this review helpful? Yes
Amanda F, Manager at Holiday Inn Express Hotel & Suites Lubbock West, responded to this review

Thank you for choosing to stay with us Charles H. We are very happy to hear you enjoyed staying with us. The team really enjoys hearing they are succeeding at providing wonderful experiences and a welcoming atmosphere for you; we really love what we do and can see it makes a difference. Have a wonderful upcoming summer and we will... More 

Chandler, Arizona
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The Holiday Inn Express Lubbock West is my go-to place to stay when I'm in Lubbock. It's not the easiest to get to, mind you, but that little bit of hassle is well worth it. The rooms are always clean and I have never had a problem that wasn't resolved quickly by the staff. I don't know what this hotel... More 

Was this review helpful? Yes
Amanda F, Manager at Holiday Inn Express Hotel & Suites Lubbock West, responded to this review

Hello Shawn C, Thank you for your kind words. It is one of the best compliments to the team to see that you are enjoying your stay with us and we hit the mark on recognizing your continued business and loyalty with out IHG Rewards. Traveling can be exhausting I am sure and providing you with a home away from... More 

1 review
5 of 5 stars Reviewed 4 weeks ago

Very nice accommodation with a nice pool. Places to eat near by but you'll need a car. The room was clean with a good breakfast. Had fresh coffee all day long. Clean, safe, area. Was able to go out for a jog. Close to the airport with better rates than the ones even closer.

Was this review helpful? Yes
Amanda F, Manager at Holiday Inn Express Hotel & Suites Lubbock West, responded to this review

Thank you Brian Z for your comments. We value your feedback and your business, thank you for choosing us. Our location is in a great part of Lubbock and we are very happy you enjoyed jogging around the are. We hope we may see you soon, Amanda Melkis Management Team More 

Argyle, Texas
1 review
5 of 5 stars Reviewed 4 weeks ago

This hotel has very helpful staff and great beds and linens. Breakfast was good and the overall stay was good...will stay her again in a heart beat.... great location did not hurt either. We had a good time her and a very pleasant stay over all.. needed more cookies though...

Was this review helpful? Yes
Amanda F, Manager at Holiday Inn Express Hotel & Suites Lubbock West, responded to this review

DJan2014, Thank you so much for choosing us. We agree we can not keep enough cookies; but we will surely save some if you let us know which ones you like the most. We hope you will come for a visit soon. Have a great Summer, Amanda Melkis Management Team More 

Dallas, Texas
1 review
5 of 5 stars Reviewed 4 weeks ago

The Days we spent at this property was comfortable and relaxing, and the friendly and helpful staff made me feel at home. My housekeeper, the manager , the operation manager everyone i talked too at this Location is amazing. they all smile and tell you what they can do to help you. I always stay at HIE but this location... More 

Was this review helpful? Yes
Amanda F, Manager at Holiday Inn Express Hotel & Suites Lubbock West, responded to this review

Thank you so much for your review. It was an absolute joy meeting you and are looking forward to your return. We are so happy you chose to stay with us. Safe travels and Happy Summer, Amanda Melkis Management Team More 

1 review
5 of 5 stars Reviewed May 25, 2015 via mobile

When we had to take my wife to Lubbock for medical treatments I called around and this hotel really worked with us answered all my questions and acted like they really wanted our business. When we got there the hotel staff was exceptional in all departments and they really made our stay as nice as possible under the circumstances. The... More 

Was this review helpful? Yes
Amanda F, Manager at Holiday Inn Express Hotel & Suites Lubbock West, responded to this review

Thank you so much for choosing us on your visit to Lubbock. It is such a great city for medical visits and we are happy to hear we are your stop when in town. Luckily we are in the process of upgrading our internet service and are excited to see the difference. We will see you soon, Amanda Melkis Management... More 

Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed May 22, 2015

The week I spent at this property was comfortable and relaxing, and the friendly and helpful staff made me feel at home. My housekeeper, Mikala, went out of her way to reprogram my key when I locked myself out of my room, and the manager delivered a bag of drinks and snacks to compensate for the inconvenience of losing my... More 

Was this review helpful? Yes
Amanda F, Manager at Holiday Inn Express Hotel & Suites Lubbock West, responded to this review

Thank you so much Alison for sharing your experience with everyone. It was an absolute pleasure meeting you and hearing of your family members amazing story. We wish we could have met under better circumstances and hope all is well. Please be sure to come back and see us, Amanda Melkis Management Team More 

Graford, Texas
Contributor
11 reviews 11 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed May 19, 2015

Stayed here for the 2015 Chamber of Commerce Business Expo. Hotel and room were clean. The bed was not very comfortable at all, but the pillow selection was nice. I didn't get to have the complimentary breakfast so I cant comment on that. Overall it was a good stay (minus the bed).

Was this review helpful? Yes
Amanda F, Manager at Holiday Inn Express Hotel & Suites Lubbock West, responded to this review

Thank you for taking the time to share your stay with us. We are so sorry to hear the bed was not comfortable. One of the most valuable amenities we offer is a good nights rest. We want to be sure we make this right for you and also know the room you stayed in to assure the mattress is... More 

Questions? Get answers from hotel staff and past guests. Ask a question

64 photos of this hotel

Management photos: Courtesy of the property manager

Viewed
All management photos (64)
Viewed
Business center/function rooms (3)
Viewed
Hotel & grounds (9)
Viewed
Dining (6)
Viewed
Room/suite (26)
Viewed
Other (20)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay