We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 56 Lubbock hotels

Holiday Inn Express Hotel & Suites Lubbock West

2.5 of 5 Hotel   |   6023 45th St, Lubbock, TX 79407
Hotel website
Hotel deals
Hotel amenities
Special Offer
Save on Hotel Packages!
Save Saved
You added Holiday Inn Express Hotel & Suites Lubbock West to your Saves list
Holiday Inn Express Hotel & Suites Lubbock West
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
91%
Ranked #3 of 56 Hotels in Lubbock
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 days ago
texasrepublichistory Dallas, TX
Write a Review

270 reviews from our community

Traveler rating
    193
    54
    10
    4
    9
See reviews for
111
41
14
78
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (53)
Date | Rating
  • English first
  • Any
English first
Dallas, TX
Top Contributor
242 reviews 242 reviews
75 hotel reviews
211 helpful votes 211 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

My three top ratings for a hotel include cleanliness, quiet, and comfort. This hotel met them all. Reasonably priced, quiet top floor room, large clean bedroom and bath, very comfortable bed, and a good variety at breakfast with plenty of tables in the room. The front desk staff were always helpful and friendly. There is a mall and fast-food places... More

Was this review helpful? Yes
Amanda F, Manager at Holiday Inn Express Hotel & Suites Lubbock West, responded to this review

Thank you very much for the review. We share some of the top expectations as well; we are very happy we were able to deliver a wonderful stay for you on your visit to Lubbock. Thank you for your business we would not be here if it were not for members like yourself. Amanda Fielding Management Team More

Katy, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

The rooms were nice, spacious, we'll maintained, and clean. The staff was very helpful and cheerful. The service was prompt and responsive. The breakfast area was clean and well maintained. The breakfast food was good.

Was this review helpful? Yes 1
Amanda F, Manager at Holiday Inn Express Hotel & Suites Lubbock West, responded to this review

Thank you very much for choosing to stay with us Kennedy; we appreciate your loyalty to the brand and are glad you enjoyed our Texas hospitality. It is our pleasure to provide a quality stay for you and your family. Have safe travels and we will see you soon, Amanda Fielding Management Team More

Columbus, Ohio
Senior Contributor
32 reviews 32 reviews
13 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

First you won't find nicer people. The staff tries so hard to please. They want to be the Hilton. They really do. Huge suite but average furniture. Pretty bed but hard as a rock. Horrible breakfast (I knew thus going in but inedible eggs and famous cinnamon rolls that taste like chemicals). Cheap trash cans, weird pool but clean, marks... More

Was this review helpful? Yes
Amanda F, Manager at Holiday Inn Express Hotel & Suites Lubbock West, responded to this review

We are always very grateful for feedback such as yours it really is the only way to improve for our guests. Thank you first of all for the compliment on the team; they love what they do. I am in hopes we were able to apologize and address your concerns while you were staying with us, we want to make... More

1 review
4 of 5 stars Reviewed 2 weeks ago

Hotel was very clean; breakfast was good! We checked in and there was a maintenance issue with original room. Automatically gave us a new room immediately and even brought new keys up to us. Cleaning staff was very pleasant. A note was always left in the room thanking us for our stay and to have a great day. It was... More

Was this review helpful? Yes
Amanda F, Manager at Holiday Inn Express Hotel & Suites Lubbock West, responded to this review

Thank you Bren D for the opportunity to give you another room, we are happy you were comfortable. Our team is very friendly, they love what they do and we are glad you felt that while you were staying with us. Please let me know if there is anything else we may do for you. See you again soon, Amanda... More

Amarillo, Texas
Senior Contributor
46 reviews 46 reviews
17 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is a very nice hotel. But it is not near anything. No restaurants, shopping, nor gas stations. The staff was real nice and accommodating. The rooms were great. The breakfast was very good and easy check in and out.

Was this review helpful? Yes
Amanda F, Manager at Holiday Inn Express Hotel & Suites Lubbock West, responded to this review

Thank you for taking the time to write a review for us. The team loves to know their hard work is making great stays for our guests. We are excited to be in an up and coming area; unfortunately we are waiting for more to be built. We hope we can see you again soon and enjoy the upcoming fall... More

Durango, Colorado, United States
Contributor
14 reviews 14 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I booked this hotel a couple months ago using my miles to pay for it. I don't know if that's the reason why we got the worst room in the building or not? But our room was located right next to the elevator and that was one noisy elevator. I requested to be moved but there was no other rooms... More

Was this review helpful? Yes
Amanda F, Manager at Holiday Inn Express Hotel & Suites Lubbock West, responded to this review

I am so very embarrassed your stay with us was not acceptable; we pride ourselves on providing exceptional stays. I can promise this was not intentional. I would very much like to make it right and I hope you will contact me so I may not only apologize but hopefully have another chance to show you our true hospitality. Thank... More

Houston, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Nice staff, easy check in/out. Very good breakfast. Clean, very comfy pillows and bed.We left our small luggage and they called us not even aware we left a small luggage in our room but too late to come back. We are 4 hours away already on the way to Houston.They were so nice to keep our luggage until we come... More

Was this review helpful? Yes 1
Amanda F, Manager at Holiday Inn Express Hotel & Suites Lubbock West, responded to this review

We were so happy you enjoyed your stay our team is dedicated to making sure we think above and beyond expectation. Loosing luggage is so difficult; we never pack the less preferred items and replacing them is not always easy. We appreciate you staying with us while your baby is in Tech. We will see you soon, Amanda Fielding Management... More

Lovington, New Mexico
1 review
5 of 5 stars Reviewed 3 weeks ago

The staff was very friendly and very very helpful with everything I will stay at this location again and again.The breakfast was really good and the pool and spa and the gym are all up to date.Shopping is close by also.

Was this review helpful? Yes
Amanda F, Manager at Holiday Inn Express Hotel & Suites Lubbock West, responded to this review

Thank you so very much for your continued business; it is members like yourself that keep us going. Our team enjoys what they do and will be thrilled to read your review. Have a great rest of the summer, Amanda Fielding Management Team More

Austin, Texas
Contributor
16 reviews 16 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed here overnight during my sister's move in day @ Tech. Nice, clean hotel and the breakfast was really yummy! My only gripe is during breakfast, there isn't enough tables and chairs. They have a sofa in there, but it gets uncomfortable having to hold your plate the entire time.

Was this review helpful? Yes
Amanda F, Manager at Holiday Inn Express Hotel & Suites Lubbock West, responded to this review

Thank you so much for your review, we are happy to hear you enjoyed your stay with us. I am sorry we did not have enough seating in the breakfast area, this is one of our concerns as well. We hope we can see you again soon, Amanda Fielding Management Team More

Sugar Land, Texas
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 2, 2014

We stayed at this hotel during my son's Texas Tech orientation. A little hard to find, but the staff was very courteous, the room was spatious and clean, the breakfast was quite good and the price was very good. It's about 6 miles from Texas Tech, so you'll need a car, but if you have one I strongly recommend this... More

Was this review helpful? Yes 1
Amanda F, Manager at Holiday Inn Express Hotel & Suites Lubbock West, responded to this review

Thank you so much for choosing to stay with us for orientation. We are happy you enjoyed your stay and best of wishes to your student. We will hopefully see you soon. Go Tech! Amanda Fielding Management Team More

Owners: What's your side of the story?
If you own or manage Holiday Inn Express Hotel & Suites Lubbock West, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Holiday Inn Express Hotel & Suites Lubbock West? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Express Hotel & Suites Lubbock West

Address: 6023 45th St, Lubbock, TX 79407
Phone Number:
Location: United States > Texas > Lubbock
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Lubbock West 2.5*
Reservation Options:
TripAdvisor is proud to partner with IHG, Expedia, Booking.com, Travelocity, Tingo, Priceline, Hotels.com, Odigeo, Agoda, Venere and Otel so you can book your Holiday Inn Express Hotel & Suites Lubbock West reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Hotel And Suites Lubbock West

49 photos of this hotel

Management photos: Courtesy of the property manager

Viewed
All management photos (50)
Viewed
Room/suite (15)
Viewed
Dining (3)
Viewed
Business center/function rooms (5)
Viewed
Hotel & grounds (7)
Viewed
Pool/beach area (1)
Viewed
Other (19)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Lubbock with
any amenities

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style
#4 Business Hotel in Lubbock #4 Romantic Hotel in Lubbock #4 Family Hotel in Lubbock
Hotel Class
Official Description (provided by the hotel)
Wide-open skies and rugged landscape characterize this region, known as the South Plains. Growing larger each year, this bustling city still retains its West Texas charm, and when you stay at our hotel's facility in Lubbock, we'll make sure you get a big dose of Southern hospitality. Because we're right off Highway 82, we're just minutes from Covenant Medical Center, Texas Tech University and the businesses of downtown Lubbock. The hotel's staff is also happy to assist if you need to host a seminar or gathering in one of the event rooms. To prepare for the meeting, feel free to use the Business Center and the complimentary wireless HSIA. While you compare hotels in Lubbock, keep in mind that we're just moments from South Plains Mall and short walk from Canyon West Shopping Center. For more information on the city's history visit the National Ranching Heritage Center or the Buddy Holly Center. Our accommodations are also close to Main Event, Joyland Amusement Park, the Depot District and the American Wind Power Center. The Holiday Inn Express® Lubbock West hotel has premium amenities at a price you can afford. Sample all your breakfast favorites at the free, hot Express Start Breakfast Bar before exploring Lubbock, or hit the hotel's Fitness Center for an invigorating workout. Visit us on your next trip and enjoy unique features like our aquarium that houses a catfish named Paws. ... more   less 
Number of rooms
82

Questions & Answers

Questions? Get answers from Holiday Inn Express Hotel & Suites Lubbock West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer