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Holiday Inn Express Hotel & Suites Lubbock West

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6023 45th St, Lubbock, TX 79407
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Holiday Inn Express Hotel & Suites Lubbock West
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Holiday Inn Express Hotel & Suites Lubbock West
Holiday Inn Express Hotel & Suites Lubbock West
Holiday Inn Express Hotel & Suites Lubbock West
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319 reviews from our community

Traveler rating
    223
    66
    14
    5
    11
See reviews for
125
45
17
98
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (61)
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Lubbock, Texas
1 review
5 of 5 stars Reviewed 5 days ago NEW

The staff helped to make sure I had everything I needed after a long day of driving. I was also pleased to hear their recommendations for places to eat. It makes traveling so much more relaxing when you don't have to worry about your stay. The rooms are spotless and the beds are oh so comfy! Thank you!

Was this review helpful? Yes
Amanda F, Manager at Holiday Inn Express Hotel & Suites Lubbock West, responded to this review

Hello Amanda B. Thank you so much for your kind words. We love to hear we make a difference for our guests when they are out of town. We greatly appreciate your business and hope we will see you soon again. Have a great Summer, Amanda Melkis Management Team More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

We had a great stay at the Holiday Inn West in Lubbock, Texas. We had a late check in because we got a late start driving. The front desk staff were very friendly. Our room was a king suite with kitchen. My husband was hungry when we got there and since it was past 11 pm he bought some soup... More 

Was this review helpful? Yes
Amanda F, Manager at Holiday Inn Express Hotel & Suites Lubbock West, responded to this review

It is wonderful to hear you enjoyed our stay with us. We know you have many choices especially in Lubbock. It is a compliment to the highest degree. The late check out for our members does come in handy for sure and we are always happy to accommodate as much as possible. Thank you for staying with us! Have a... More 

Dallas, Texas
1 review
5 of 5 stars Reviewed 1 week ago

Got to the hotel really early ... they had a room ready for me. Had a problem and the staff took care of it immediately. EVERYONE I encountered was super friendly and helpful. I'll definitely book here next time I'm in town.

Was this review helpful? Yes
Amanda F, Manager at Holiday Inn Express Hotel & Suites Lubbock West, responded to this review

Thank you Ben H for the opportunity to correct the problem you encountered, it is something we strive not to happen but sometimes we can not control everything. Your patience was greatly appreciated and we have corrected the A/C. Hope you will come back to see us again soon. Have a great week ahead, Amanda Melkis Management Team More 

Abilene, Texas
1 review
5 of 5 stars Reviewed 1 week ago

The staff at the Holiday Inn Express was very friendly, we were there for a tennis tournament that was rained out the first day and the Staff allowed us to check in early. They were very accommodating to all our needs. Rooms are very nice and All Staff is wonderful! Thank you for everything

Was this review helpful? Yes
Amanda F, Manager at Holiday Inn Express Hotel & Suites Lubbock West, responded to this review

We are so happy we were able to have you check in early. It is certainly that season for rain and tournaments all at once. Thank you for choosing us for your stay and we will see you next time. Amanda Melkis Management Team More 

Ghaziabad, India
Senior Contributor
48 reviews 48 reviews
7 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 1 week ago

Went there for a day but extend a stay for a week, Complementary Buffet menu was very limited but good. Weekend were crowded. Location is nice. Internet was good with cable. Overall satisfactory stay. Its a good choice for short stays.

Was this review helpful? Yes
Amanda F, Manager at Holiday Inn Express Hotel & Suites Lubbock West, responded to this review

It was wonderful to have you stay with us on your trip through Lubbock. It is guests like yourself that make the Holiday Inn Express brand as wonderful as it is; Thank you for being a member of IHG Rewards. Have wonderful travels this Summer and we will see you again soon, Amanda Melkis Management Team More 

San Antonio, Texas
1 review
5 of 5 stars Reviewed 1 week ago

I had stayed several days coming ahead of time for my daughter's wedding until the day after. The staff, and I mean EVERYONE I came in contact with was ALWAYS Smiling, saying Hello, Good Morning or Have a Great Day! The Hotel was very clean, smelled very nice, the room was super nice and my experience was very accommodating! My... More 

Was this review helpful? Yes
Amanda F, Manager at Holiday Inn Express Hotel & Suites Lubbock West, responded to this review

Thank you so much Becky B for all of your sweet comments. It was an absolute joy to meet you and your family. The entire team wishes you a wonderful upcoming Summer and hopefully we may see you again. In case you ever want one on our IHG.com brand website all the items in our rooms are available for purchase.... More 

Liberty Hill, Texas
1 review
4 of 5 stars Reviewed 1 week ago

Very nice hotel and staff. We had to wait for about 5 minutes for room to be ready, but it was very clean and comfortable. Front desk was accommodating about our wait, so didn't mind at all. The usual HIE breakfast was good and enjoyed the well-kept dining area. Would definitely stay here again.

Was this review helpful? Yes
Amanda F, Manager at Holiday Inn Express Hotel & Suites Lubbock West, responded to this review

Thank you so much for choosing to stay with us Carolyn B. And we thank you for your patience while we checked the room for quality. We are happy to see you will be coming back to stay with us and look forward to seeing you again, Amanda Melkis Management Team More 

Las Cruces, New Mexico
1 review
5 of 5 stars Reviewed 2 weeks ago

We have stayed several times at this Holiday Inn Express and have enjoyed every stay. Great facility, excellent breakfast, helpful staff. We highly recommend this property. If you're coming in on the Brownfield Highway the best way to access is to turn left onto Milwaukee and then turn right on 43th street. We always stay at this property because of... More 

Was this review helpful? Yes
Amanda F, Manager at Holiday Inn Express Hotel & Suites Lubbock West, responded to this review

We absolutely enjoy having you as our guest and it is such a compliment to hear we are your hotel in Lubbock. It is always our goal to provide the upmost comfort and service to all of our guest. Thank you so much for being a loyal IHG Rewards Member with us. Have a wonderful upcoming spring season, Amanda Melkis... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

Very friendly and courteous staff checking in and checking out. Clean rooms and facilities. Close to shopping mall and Main Event. Even housekeeping had smiles on their faces and friendly and all spoke English! Will definitely return!

Was this review helpful? Yes
Amanda F, Manager at Holiday Inn Express Hotel & Suites Lubbock West, responded to this review

Thank you so much for choosing to stay with us. Your business is greatly appreciated. We certainly set ourselves apart with our hospitality and smiles and are very happy you enjoyed your stay. We hope to see you again soon, Amanda Melkis Management Team More 

1 review
5 of 5 stars Reviewed 3 weeks ago

AMAZING continental breakfast! So clean and so many options! Pancake machine was tasty and entertaining! Loved the little touches like walnuts and gluten free options. So glad we didn't go out for breakfast! Thanks a ton!

Was this review helpful? Yes
Amanda F, Manager at Holiday Inn Express Hotel & Suites Lubbock West, responded to this review

We are so happy you enjoyed the breakfast; it is something that continues to evolve in Holiday Inn Express. There is definitely something for everyone. We hope we may see you again soon and thank you so much for your business, Amanda Melkis Management Team More 

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51 photos of this hotel

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