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Holiday Inn Express Hotel & Suites Lubbock West

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6023 45th St, Lubbock, TX 79407
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Best prices for: 1 room 1 guest
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Holiday Inn Express Hotel & Suites Lubbock West
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Holiday Inn Express Hotel & Suites Lubbock West
Holiday Inn Express Hotel & Suites Lubbock West
Holiday Inn Express Hotel & Suites Lubbock West
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355 Reviews from our TripAdvisor Community

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Traveler rating
    246
    75
    18
    5
    11
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144
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109
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (68)
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  • All months
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Cedar Park, Texas
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed yesterday NEW

The hotel was adequate, but nothing special. The floors, furniture, and walls could all use a good cleaning and upgrading. The bed, pillows, and a/c were all good. The location was near the loop, but not near many restaurants.

Was this review helpful? Yes
southern US
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed yesterday NEW

Location great, nearby shopping which was very convenient. Our room was next to the elevator, which made for an interesting nite. Each time the elevator was used, we could hear it in our room. Otherwise, hotel was clean, front desk staff extremely nice.

Was this review helpful? Yes
Waco, Texas
5 of 5 stars Reviewed 5 days ago NEW

The kids loved the pool, the beds were incredibly soft and the room big, clean, and very nice. I loved the eggs for breakfast. Usually the scrambled eggs at any holiday inn are terrible, but these were good. The service and staff were friendly and helpful. I will definitely stay here again if in Lubbock.

Was this review helpful? Yes
Amanda F, Manager at Holiday Inn Express Hotel & Suites Lubbock West, responded to this review

Thank you very much for sharing your stay with us. We are so happy you enjoyed your stay with us. We are always so happy to provide the best comfort and relaxaction possible. Have a wonderful 4th of July. Amanda Melkis Management Team More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

Fast check in. Great clean room. Perfect a/c. Nice hot breakfast. No hassle to redeem rewards points. Ample parking. Big nice shower head and amenities. Hotel was quiet at night especially for a weekend and I was up by the lobby.

Was this review helpful? Yes
Amanda F, Manager at Holiday Inn Express Hotel & Suites Lubbock West, responded to this review

We are delighted you enjoyed your stay with us. It is always our goal to deliver such a wonderful experience such as yours to all of our guests. We thank you so much for choosing us. Have a wonderful 4th of July weekend. Amanda Melkis Management Team More 

Broomfield, Colorado
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Stayed 1 night. Staff was friendly, I would stay again. It was quiet and beds were comfortable. The kids really enjoyed the pool. If we didn't have our gps the hotel may have been hard to find as it is back behind another hotel.

Was this review helpful? Yes 1
Amanda F, Manager at Holiday Inn Express Hotel & Suites Lubbock West, responded to this review

Thank you so much for staying with us. We certainly enjoy having the indoor pool for year round enjoyment. It is our pleasure to provide a comfortable stay. If you are ever needing assistance with directions we are always available to help. Have a great Summer Amanda Melkis Management Team More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Terrible cleanliness in elevator and interior corridors. Trash left piling in cans visible to public. Absolutely no complimentary coffee station..might as well say bars keep you away from coffee and creamer and sugar are hidden from view!! No hotel of caliber should treat paying customers like that. Breakfast is typical to say it's there but eggs and sausage are poor... More 

Was this review helpful? Yes 1
Amanda F, Manager at Holiday Inn Express Hotel & Suites Lubbock West, responded to this review

Hello JTForsan, We are so very embarrassed to hear your stay was not acceptable. We take pride in ensuring all of our guests are taken care of and never leave without a smile on their face. I would very much to have more information regarding your stay dates and be sure I may coach the team. As well as personally... More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

I stayed at the HIX Lubbock West for work and was more than pleased. Lovely accommodations, clean and quiet. The staff was very warm and friendly. Very close to shops and restaurants as well. I definitely recommend this hotel if you are staying in the Lubbock area!

Was this review helpful? Yes
Amanda F, Manager at Holiday Inn Express Hotel & Suites Lubbock West, responded to this review

Thank you so much for choosing to stay with us. It is our pleasure to provide you with a comfortable and welcoming atmosphere. Your business is very much appreciated and hope we may see you again soon. Have a wonderful Summer, Amanda Melkis Management Team More 

Houston, TX
Level Contributor
234 reviews
225 hotel reviews
common_n_hotel_reviews_1bd8 443 helpful votes
4 of 5 stars Reviewed 3 weeks ago

On Loop 289 near most restaurants & shopping centers. 10 minute drive to Texas Tech Campus. Newer property so still in great condition. Front desk staff could not have been more pleasant & welcoming, so a big thank you to each of them. Good choice for an overnight stop if Lubbock is on your itinerary, & we will use it... More 

Was this review helpful? Yes
Amanda F, Manager at Holiday Inn Express Hotel & Suites Lubbock West, responded to this review

Hello smvhou, We would like to thank you as well for choosing to stay with us. The team truly loves welcoming our guests and making sure all needs are met. It is great to hear you had jjust that for your trip to Lubbock. Hopefully we will see you all again soon, Amanda Melkis Management Team More 

Amarillo, Texas
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Excellent hotel stay. Gentleman at front desk provided us with all the info we needed to feel comfortable and at home for our stay. Clean and comfortable room. Breakfast served each morning and it was an nice selection of items and everything we ate was very tasteful and kept us full until lunch time.

Was this review helpful? Yes
Amanda F, Manager at Holiday Inn Express Hotel & Suites Lubbock West, responded to this review

Thank you so much for choosing to stay with us. We are so happy to hear you enjoyed your stay with us. And look forward to seeing you again. Our breakfast is one of our most consistent standards with the brand and is so nice to know what to expect when staying in our hotels. Have a great Summer, Amanda... More 

Amarillo, Texas
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed here June 4th, 2015. Jim was working the Front Desk and was very nice and so attentive. He even upgraded me to a Suite with no extra charge as they were booked for the room I had requested. The bed and pillows were so comfy and the room was clean. I will stay again.

Was this review helpful? Yes
Amanda F, Manager at Holiday Inn Express Hotel & Suites Lubbock West, responded to this review

Hello Erinoli and thank you for choosing to stay with us. Jim is certainly a wonderful character and was happy to assist you with your room and recommendations. Have a wonderful upcoming summer. Hope to see you again soon, Amanda Melkis Management Team More 

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