We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Express Hotel & Suites Lubbock West

Certificate of Excellence
Hotel website
Hotel deals
6023 45th St, Lubbock, TX 79407
Special Offer
Save 10-30%
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Holiday Inn Express Hotel & Suites Lubbock West
Professional photos View all
Browse nearby
Holiday Inn Express Hotel & Suites Lubbock West
Holiday Inn Express Hotel & Suites Lubbock West
Holiday Inn Express Hotel & Suites Lubbock West
Write a Review

333 reviews from our community

Traveler rating
    233
    69
    15
    5
    11
See reviews for
133
46
17
102
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (63)
Date | Rating
  • English first
  • Any
English first
  • All months
    (333)
  • Mar-May only
    (87)
  • Jun-Aug only
    (94)
  • Sep-Nov only
    (75)
  • Dec-Feb only
    (77)
All months
Graford, Texas
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Stayed here for the 2015 Chamber of Commerce Business Expo. Hotel and room were clean. The bed was not very comfortable at all, but the pillow selection was nice. I didn't get to have the complimentary breakfast so I cant comment on that. Overall it was a good stay (minus the bed).

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 5 days ago NEW

From start to finish....was awesome! Friendliest staff in a long time. Jim at the front desk was so helpful. Clean rooms, comfortable beds, quiet, and hot delicious breakfast! Thanks for making this unplanned trip an ease to see a family member in the hospital.

Was this review helpful? Yes
Amanda F, Manager at Holiday Inn Express Hotel & Suites Lubbock West, responded to this review

We are happy to hear we were able to provide you comfort and rest during your unexpected trip to Lubbock. We hope all is going well. Jim certainly has a wonderful ability to assist anyone with their stay and he is thrilled you took the time to mention him.. Thank you for choosing us and please do not hesitate to... More 

Katy, Texas
1 review
5 of 5 stars Reviewed 5 days ago NEW

These guys have an amazing team and understand the importance of our stay and the complexities and stress of a family reunion. Accommodations were outstanding, staff was flexible with arrival and check out times, and even helped us get set up in a suite for the reception! Not to mention great rooms , working thermostats, pillow options !: great breakfasts!

Was this review helpful? Yes
Amanda F, Manager at Holiday Inn Express Hotel & Suites Lubbock West, responded to this review

Thank you so much David S for choosing to have your reunion with us. It was a pleasure to meet all of you and make things even just a little easier. Everyone was just delightful. You are absolutely correct it is stressful to plan an event as important as yours. We hope we can have you all back for your... More 

1 review
4 of 5 stars Reviewed 1 week ago NEW

I travel weekly so nothing beats a clean hotel, good work out facility, great breakfast, and some of the most nicest, helpful employees I've encountered yet! It's hard to find all those great qualities at one hotel so needless to say this one far exceeds most! I stayed here for 2 weeks and between Jim and Kristen, this has been... More 

Was this review helpful? Yes
Amanda F, Manager at Holiday Inn Express Hotel & Suites Lubbock West, responded to this review

Both Kristen and Jim are such sweet individuals. They were so happy to see they made your stay with us exceptional. Thank you for choosing us while in town. It is our pleasure to ensure you have all the comforts of home while away especially for 2 weeks. We hope we may see you again soon and safe travels, Amanda... More 

Tyler, Texas
1 review
5 of 5 stars Reviewed 1 week ago

We had a wonderful stay. The room was comfortable with a refrigerator and microwave along with a TV. No problem with the WiFi. The breakfast was very good. The thermostat was easy to see at night since the reading was lit up digitally so it was easy to see.

Was this review helpful? Yes
Amanda F, Manager at Holiday Inn Express Hotel & Suites Lubbock West, responded to this review

Thank you very much for choosing to stay with us. It is wonderful to hear you enjoyed your stay with us. It is amazing what the basics done right will help make a stay wonderful. Have a great Summer, Amanda Melkis Management Team More 

Arlington, Texas
1 review
5 of 5 stars Reviewed 1 week ago

My husband and I always stay at this hotel when we come down to visit our daughter at Texas Tech. The rooms are always clean and the staff is so friendly! The cookies are a nice treat when we check in. Breakfast is always good. If we can't get this hotel we will find another one nearby.

Was this review helpful? Yes
Amanda F, Manager at Holiday Inn Express Hotel & Suites Lubbock West, responded to this review

Thank you so much for your continued business and your kind words. We certainly agree with you about the cookies. They are almost as addicting as our cinnamon rolls. See you soon, Amanda Melkis Management Team More 

San Antonio
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We love staying at this hotel due to the nice staff that works there. They are always friendly and helpful. The rooms are always clean and the hotel is quiet and professional. This is our hotel of choice. Thank you guys!

Was this review helpful? Yes
Amanda F, Manager at Holiday Inn Express Hotel & Suites Lubbock West, responded to this review

Thank you so much for choosing to stay with us. We are certainly a team that stands out and everyone really enjoys getting to know everyone who is our guests. It is the highest compliment being your stop in Lubbock and the team was thrilled to hear your comments. Have a wonderful rest of the week, See you soon, Amanda... More 

Artesia, New Mexico
1 review
4 of 5 stars Reviewed 1 week ago

Rooms were clean and well appointed. My family and I always enjoy the continental breakfast. We chose this hotel for the indoor swimming pool. The pool was a nice way for our family to relax after a long day of travelling.

Was this review helpful? Yes
Amanda F, Manager at Holiday Inn Express Hotel & Suites Lubbock West, responded to this review

We thank you for your business and review. The pool is certainly an important amenity we offer especially after long days. Have a wonderful Spring! We will see you soon, Amanda Fielding More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

Me and my wife stayed with this hotel recently and not only was the stay amazing due to the rooms the staff but for the kindness of jim aswell. Anything we had to ask hr had a answer for and if he didnt have one he tried to help us out in anyway possible. Thank you for everything! We will... More 

Was this review helpful? Yes
Amanda F, Manager at Holiday Inn Express Hotel & Suites Lubbock West, responded to this review

Thank you so much gman2234 for writing review for our hotel. Jim certainly enjoys helping others and we have shared your kind words with him as well as the team. We hope to see you again soon and thank you for choosing us, Amanda Fielding Management Team More 

Amarillo, Texas
Top Contributor
148 reviews 148 reviews
48 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed 2 weeks ago

It took a while to get to the hotel. It is tucked around a 4 lane loop and a 4 lane expressway. It is off the access road and a side road. It isn't hard to find, but tricky getting out and then back onto the main highways. We were greeted warmly by the hotel staff and even though we... More 

Was this review helpful? Yes
Amanda F, Manager at Holiday Inn Express Hotel & Suites Lubbock West, responded to this review

Thank you very much for sharing your feedback with us. Lubbock has a very easy road system, however the Marsha Sharp Freeway is an afterthought and does give us a little trouble on this side of town. We are always happy to assist you with directions and stay on the phone with you until you arrive safely. You are absolutely... More 

Questions? Get answers from hotel staff and past guests. Ask a question

51 photos of this hotel

Management photos: Courtesy of the property manager

Viewed
All management photos (51)
Viewed
Hotel & grounds (7)
Viewed
Pool/beach area (2)
Viewed
Dining (3)
Viewed
Business center/function rooms (6)
Viewed
Room/suite (15)
Viewed
Other (18)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities