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All 55 Lubbock hotels

Holiday Inn Express Hotel & Suites Lubbock West

2.5 of 5 Hotel   |   6023 45th St, Lubbock, TX 79407
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91%
Ranked #4 of 55 hotels in Lubbock
Certificate of Excellence 2013
A recent review
3 of 5 stars reviewed 1 week ago
Sarah P Midland, Texas
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234 people have reviewed this hotel

Traveler rating
    170
    43
    9
    4
    8
See reviews for
95
37
12
68
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
  • English first
  • Any
English first
Midland, Texas
1 review
3 of 5 stars Reviewed 1 week ago

Staff was nice. Breakfast was better than anticipated. Good selection :) Room and bathroom were nice. Unfortunately, we did not sleep well because our room was next to the elevator. Just 2 weeks prior, I was in a room on the first floor (away from elevator), but I was kept up at night by what sounded like kids playing basketball.... More

Was this review helpful? Yes
Amanda F, Manager at Holiday Inn Express Hotel & Suites Lubbock West, responded to this review

Thank you very much for your feedback. We are very sorry to hear about all the noise that you encountered during your stay. We hope that you decide to come back and stay at our property again and we can try our hardest to get you into a quiet room away from the elevator. If you would like to contact... More

Crane, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We stay here each time we visit Lubbock for my daughter's Doctor appts & family fun weekends. Very nice hotel. It's well maintained. The staff is exceptionally friendly. Kids love the indoor pool. Location is close to shopping, restaurants & movie theaters. I highly recommend this hotel.

Was this review helpful? Yes 1
Amanda F, Manager at Holiday Inn Express Hotel & Suites Lubbock West, responded to this review

We love hearing that we have so many return guests and we are happy to hear that you and your family are one of them. I'm glad that your kids enjoy the indoor pool and that you enjoy all the nearby attractions. We are in a growing area so look for more things to come in the future. Thank you... More

San Antonio, Texas
1 review
5 of 5 stars Reviewed 4 weeks ago

From the very first encounter with the desk personnel to the hospitality supervisor and staff, our stay was A # 1. Everyone was very courteous and friendly to our all our needs and wishes during our 3 day stay.

Was this review helpful? Yes
Amanda F, Manager at Holiday Inn Express Hotel & Suites Lubbock West, responded to this review

Thank you very much for your feedback on your stay. We are happy to hear that we went above and beyond to make your stay exceptional. We want all of our guests to feel at home so we try our hardest to make each and every person feel welcomed as soon as they walk in our doors. If you ever... More

North Richland Hills, Texas
1 review
5 of 5 stars Reviewed 4 weeks ago

Our family stayed in this HIE for nine days, most of which fell during spring break. The hotel was totally full each night, but the staff was always friendly and accommodating, while obviously stressed and overworked. After our first night, they volunteered to move us to a larger room to make our lengthy stay more comfortable. We will definitely stay... More

Was this review helpful? Yes
Amanda F, Manager at Holiday Inn Express Hotel & Suites Lubbock West, responded to this review

Thank you very much for your kind words. I'm glad that we could make your spring break enjoyable. We strive for all of our guests to leave happy and rested and we love hearing the feedback that we made this happen. We look forward to seeing you again on your next trip to Lubbock and maybe we can get you... More

McKinney, Texas
1 review
5 of 5 stars Reviewed March 12, 2014

My wife and I have stayed here twice and both times have been a wonderful experience! The staff is very professional. The check in check out process is fast and easy. The rooms have been super clean the bed and pillows were awesome! If you are traveling to Lubbock you can not go wrong staying here!

Was this review helpful? Yes
Amanda F, Manager at Holiday Inn Express Hotel & Suites Lubbock West, responded to this review

We are so appreciative for your continued business. It is always a joy to see familiar faces. Thank you so much for your comments, the Team was grateful to hear of your experience. We hope we will see you soon. Amanda Fielding Management Team More

Austin, Texas
1 review
5 of 5 stars Reviewed March 4, 2014

I came to town for a short visit. This hotel, and the staff went above and beyond when attending to my stay. They were not only able to provide me with directions to a friend's new home, but also able to provide me with a few items I had forgotten in a rush out the door! They were helpful, welcoming... More

Was this review helpful? Yes
Amanda F, Manager at Holiday Inn Express Hotel & Suites Lubbock West, responded to this review

Thank you so much Shaniqua for your review. The team had a fantastic time meeting you. We are excited to see you again this summer. Amanda Fielding Management Team More

Albuquerque
Senior Contributor
27 reviews 27 reviews
14 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed March 4, 2014

We found this property clean and comfortable. It is close to shopping areas and not far from many good restaurants. The breakfast was good. Service was good. We would stay here again should we travel through.

Was this review helpful? Yes
Amanda F, Manager at Holiday Inn Express Hotel & Suites Lubbock West, responded to this review

Everyone is delighted to hear you enjoyed your stay with us. We all love what we do and are grateful for your kind words, it is truly motivating. Thank you for choosing to stay with us and for your future business. Amanda Fielding Management Team More

Perdido Key, Florida
1 review
5 of 5 stars Reviewed March 2, 2014

This was my first trip to Lubbock, Texas and since I didn't know anything about the town, I went with a brand I know and trust...Holiday Inn Express. I was not disappointed!!!! The Staff was so friendly, helpful and a true pleasure to deal with and made me feel at home while I was there. The facility itself was very... More

Was this review helpful? Yes
Amanda F, Manager at Holiday Inn Express Hotel & Suites Lubbock West, responded to this review

We are so happy you were not dissapointed; the one thing I must say Holiday Inn Express is fantastic at is the consistancy to servce. We certainly love what we do and hope the next visit will be even better. Thank you for your continued loyalty we appreciate your business. See you soon, Amanda Fielding Management Team More

Fort Worth, Texas
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 27, 2014

When I travel, I look for good location for restaurants and shopping during my down time. I want a good work area in my room as I travel for business. I have stayed at other HIE in other cities and some are good. This location was excellent. Regardless of what I asked the staff they filled my request the a... More

Was this review helpful? Yes 1
Amanda F, Manager at Holiday Inn Express Hotel & Suites Lubbock West, responded to this review

We are delighted you enjoyed your trip to Lubbock and our team. We are proud to make you as comfortable as possible with a smile. We hope we may see you again soon. Have a great upcoming summer, Amanda Fielding Management Team More

Georgetown, Texas
1 review
5 of 5 stars Reviewed February 20, 2014

We are always so impressed each time we stay in this hotel. The staff goes above and beyond to make sure we are comfortable and that our needs are met. My daughter is a student at Lubbock Christian University and, while we love seeing her, our stay at the hotel is also one of the highlights of our trip. In... More

Was this review helpful? Yes
Amanda F, Manager at Holiday Inn Express Hotel & Suites Lubbock West, responded to this review

We are so excited you are able to enjoy coming to visit, it is the best compliment. Our goal is for all of our guests to enjoy staying with us. Hopefully we will see you again soon, Amanda Fielding Management Team More

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Additional Information about Holiday Inn Express Hotel & Suites Lubbock West

Also Known As:
Holiday Inn Express Hotel And Suites Lubbock West
Address: 6023 45th St, Lubbock, TX 79407
Phone Number:
Location: United States > Texas > Lubbock
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Romantic Hotel in Lubbock
#4 Family Hotel in Lubbock
#6 Business Hotel in Lubbock
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Lubbock West 2.5*
Official Description (provided by the hotel):
Wide-open skies and rugged landscape characterize this region, known as the South Plains. Growing larger each year, this bustling city still retains its West Texas charm, and when you stay at our hotel's facility in Lubbock, we'll make sure you get a big dose of Southern hospitality. Because we're right off Highway 82, we're just minutes from Covenant Medical Center, Texas Tech University and the businesses of downtown Lubbock. The hotel's staff is also happy to assist if you need to host a seminar or gathering in one of the event rooms. To prepare for the meeting, feel free to use the Business Center and the complimentary wireless HSIA. While you compare hotels in Lubbock, keep in mind that we're just moments from South Plains Mall and short walk from Canyon West Shopping Center. For more information on the city's history visit the National Ranching Heritage Center or the Buddy Holly Center. Our accommodations are also close to Main Event, Joyland Amusement Park, the Depot District and the American Wind Power Center. The Holiday Inn Express® Lubbock West hotel has premium amenities at a price you can afford. Sample all your breakfast favorites at the free, hot Express Start Breakfast Bar before exploring Lubbock, or hit the hotel's Fitness Center for an invigorating workout. Visit us on your next trip and enjoy unique features like our aquarium that houses a catfish named Paws. ... more   less 
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