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All 56 Lubbock hotels

Holiday Inn Express Hotel & Suites Lubbock West

2.5 of 5 Hotel   |   6023 45th St, Lubbock, TX 79407
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92%
Ranked #3 of 56 hotels in Lubbock
Certificate of Excellence 2014
A recent review
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264 people have reviewed this hotel

Traveler rating
    192
    51
    9
    4
    8
See reviews for
108
41
13
76
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (53)
Date | Rating
  • English first
  • Any
English first
Houston, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Nice staff, easy check in/out. Very good breakfast. Clean, very comfy pillows and bed.We left our small luggage and they called us not even aware we left a small luggage in our room but too late to come back. We are 4 hours away already on the way to Houston.They were so nice to keep our luggage until we come... More

Was this review helpful? Yes 1
Amanda F, Manager at Holiday Inn Express Hotel & Suites Lubbock West, responded to this review

We were so happy you enjoyed your stay our team is dedicated to making sure we think above and beyond expectation. Loosing luggage is so difficult; we never pack the less preferred items and replacing them is not always easy. We appreciate you staying with us while your baby is in Tech. We will see you soon, Amanda Fielding Management... More

Lovington, New Mexico
1 review
5 of 5 stars Reviewed 1 week ago

The staff was very friendly and very very helpful with everything I will stay at this location again and again.The breakfast was really good and the pool and spa and the gym are all up to date.Shopping is close by also.

Was this review helpful? Yes
Amanda F, Manager at Holiday Inn Express Hotel & Suites Lubbock West, responded to this review

Thank you so very much for your continued business; it is members like yourself that keep us going. Our team enjoys what they do and will be thrilled to read your review. Have a great rest of the summer, Amanda Fielding Management Team More

Austin, Texas
Contributor
16 reviews 16 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here overnight during my sister's move in day @ Tech. Nice, clean hotel and the breakfast was really yummy! My only gripe is during breakfast, there isn't enough tables and chairs. They have a sofa in there, but it gets uncomfortable having to hold your plate the entire time.

Was this review helpful? Yes
Amanda F, Manager at Holiday Inn Express Hotel & Suites Lubbock West, responded to this review

Thank you so much for your review, we are happy to hear you enjoyed your stay with us. I am sorry we did not have enough seating in the breakfast area, this is one of our concerns as well. We hope we can see you again soon, Amanda Fielding Management Team More

Sugar Land, Texas
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

We stayed at this hotel during my son's Texas Tech orientation. A little hard to find, but the staff was very courteous, the room was spatious and clean, the breakfast was quite good and the price was very good. It's about 6 miles from Texas Tech, so you'll need a car, but if you have one I strongly recommend this... More

Was this review helpful? Yes 1
Amanda F, Manager at Holiday Inn Express Hotel & Suites Lubbock West, responded to this review

Thank you so much for choosing to stay with us for orientation. We are happy you enjoyed your stay and best of wishes to your student. We will hopefully see you soon. Go Tech! Amanda Fielding Management Team More

The Woodlands, Texas, United States
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 26, 2014

The staff is extremely helpful! I believe that the location is perfect for visitors to Lubbock. Close enough to visit Texas Tech, the mall, wineries or just explore the area. The free breakfast helps get your morning started right.

Was this review helpful? Yes 1
Amanda F, Manager at Holiday Inn Express Hotel & Suites Lubbock West, responded to this review

Thank you for your kind words; we enjoy seeing you. We really are in a wonderful area and once it is funny developed around us we will have even more to do. See you again soon, Amanda Fielding Management Team More

Albuquerque, New Mexico
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 25, 2014

We frequent this hotel for medical visits we make to the area. I find this hotel incredibly nice, helpful, and all the staff above the rest. This hotel is quiet even when it is booked. The management here is just amazing and always helpful.

Was this review helpful? Yes 1
Amanda F, Manager at Holiday Inn Express Hotel & Suites Lubbock West, responded to this review

One of the best compliments is being able to provide you the comforts of home even when you are away. It is always wonderul to see you when you are in town. Thank you for choosing to stay with us and the oppertunity to be here for you on your visits. We will see you again soon, Amanda Fielding Management... More

TX
Contributor
13 reviews 13 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed July 22, 2014

It's easy to miss the entry for the first time because its access road is right after the high way joint. Breakfast food is good with meat, eggs, milk, yogurt etc. The receptionist for my check in was not nice and neither showed welcome face. Some service people were nice. The bathroom tile was sticky somehow. It's quiet and overall... More

Was this review helpful? Yes
Amanda F, Manager at Holiday Inn Express Hotel & Suites Lubbock West, responded to this review

Thank you so very much for your feedback; this is one of our most important tools to ensure we are always growing and coaching. I would very much like to make this right for you, it is not acceptable we were not friendly and welcoming. Please contact me at your convenience, I want to ensure I am coaching the correct... More

Abilene, Texas
1 review
5 of 5 stars Reviewed July 16, 2014

Even though it wasn't the most convenient to get to the room was nice and clean and the beds were comfortable. The staff was helpful and nice. They had a very nice selection of breakfast foods for you to choose from. Over all we had a very pleasant stay at this Holiday Inn Express and will not hesitate to return.

Was this review helpful? Yes
Amanda F, Manager at Holiday Inn Express Hotel & Suites Lubbock West, responded to this review

We are so happy we were able to deliver you the hospitality of Lubbock. Holiday Inn Express has added lots of new standard for our updated Healthy Start Breakfast bar, we enjoy all the options at well. Thank you for choosing to stay with us, We hope you can come back soon. Amanda Fielding Management Team More

Modesto, California
Contributor
11 reviews 11 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 10, 2014 via mobile

Even with GPS, it was hard to find. I don't blame the Inn, the roads are crazy. Once you get there, I found it easier to navigate around. The hotel, the staff like all HIE's are great, and very helpful. The beds were comfortable, again like all HIE's. Holiday does a wonderful job in choosing beds. My wife who has... More

Was this review helpful? Yes
Amanda F, Manager at Holiday Inn Express Hotel & Suites Lubbock West, responded to this review

It is wonderful to hear we have been a consistent brand for your stays. HIE is certainly on a mission to be the best, especially our team. Thank you for your business we wouldn't be able to keep going without our loyal guests like yourself. Lubbock has so much to offer, but like you said it is challenging to find... More

Contributor
18 reviews 18 reviews
18 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed July 5, 2014

This was a nice clean hotel. The staff was very friendly and helpful. We stayed in a King Suite and it was very big and nice. The bathroom had a garden tub. That was a nice surprise. The breakfest was very good. My only compliant was the pool. The water was cloudy and smelled like moss. Other than that a... More

Was this review helpful? Yes
Amanda F, Manager at Holiday Inn Express Hotel & Suites Lubbock West, responded to this review

We are so happy to hear you enjoyed your stay. Thank you for letting me know about the pool area; for the holiday's it certainly gets lots of use. I am so very sorry for the inconvenience please let me know if there is anything I may do to correct the situation for you, my first priority is our guests... More

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Additional Information about Holiday Inn Express Hotel & Suites Lubbock West

Address: 6023 45th St, Lubbock, TX 79407
Phone Number:
Location: United States > Texas > Lubbock
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Lubbock West 2.5*
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Also Known As:
Holiday Inn Express Hotel And Suites Lubbock West

49 photos of this hotel

Management photos: Courtesy of the property manager

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style
#3 Business Hotel in Lubbock #4 Romantic Hotel in Lubbock #4 Family Hotel in Lubbock
Hotel Class
Official Description (provided by the hotel)
Wide-open skies and rugged landscape characterize this region, known as the South Plains. Growing larger each year, this bustling city still retains its West Texas charm, and when you stay at our hotel's facility in Lubbock, we'll make sure you get a big dose of Southern hospitality. Because we're right off Highway 82, we're just minutes from Covenant Medical Center, Texas Tech University and the businesses of downtown Lubbock. The hotel's staff is also happy to assist if you need to host a seminar or gathering in one of the event rooms. To prepare for the meeting, feel free to use the Business Center and the complimentary wireless HSIA. While you compare hotels in Lubbock, keep in mind that we're just moments from South Plains Mall and short walk from Canyon West Shopping Center. For more information on the city's history visit the National Ranching Heritage Center or the Buddy Holly Center. Our accommodations are also close to Main Event, Joyland Amusement Park, the Depot District and the American Wind Power Center. The Holiday Inn Express® Lubbock West hotel has premium amenities at a price you can afford. Sample all your breakfast favorites at the free, hot Express Start Breakfast Bar before exploring Lubbock, or hit the hotel's Fitness Center for an invigorating workout. Visit us on your next trip and enjoy unique features like our aquarium that houses a catfish named Paws. ... more   less 
Number of rooms
82

Questions & Answers

Questions? Get answers from Holiday Inn Express Hotel & Suites Lubbock West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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