We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Express Hotel & Suites Lubbock West

Certificate of Excellence
Hotel website
Hotel deals
6023 45th St, Lubbock, TX 79407
Special Offer
Save 10-30%
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Professional photos
Holiday Inn Express Hotel & Suites Lubbock West
View Map
Add Photo Write a Review

381 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    265
    82
    18
    5
    11
See reviews for
157
48
19
118
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (74)
Date | Rating
  • English first
  • Any
English first
  • All months
    (381)
  • Mar-May only
    (91)
  • Jun-Aug only
    (138)
  • Sep-Nov only
    (75)
  • Dec-Feb only
    (77)
All months
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I returned to the same great hotel while my wife had surgery nearby. McKenzie and Kristy made my trip wonderful and even let us stay late so my wife could rest after surgery. The indoor pool really kept my kids occupied. Thank you and I'll be back again soon.

Was this review helpful? Yes
Amanda F, Manager at Holiday Inn Express Hotel & Suites Lubbock West, responded to this review

Thank you so much for choosing us on your return trip. We are all so happy to hear you enjoy staying with us. Mekenzie and Kristy are two very lovely ladies; we completely agree. We hope your school year started well and we will see you soon, Amanda Melkis Management Team More 

Eunice, New Mexico
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

If you are booking a room in Lubbock, Texas, make sure to book it at the Holiday Inn Express Hotel & Suites LUBBOCK WEST. We have stayed at several of the hotels in Lubbock, but this hotel is by far the best. Their customer service is worth the trip to Lubbock. (we drive in from NM) Their rooms are quiet... More 

Was this review helpful? Yes 1
Amanda F, Manager at Holiday Inn Express Hotel & Suites Lubbock West, responded to this review

Thank you for your wonderful comments. Both Jim are Carlos are such characters we could not agree more with you. It is always inspiring to know we are able to provide such an exceptional experience for our guests. We are always happy to see you and hope the rest of your summer is memorable. Holiday Inn Express Team More 

Canyon, Texas, USA
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here overnight before going to Texas Tech for a prospective student event. Staff was friendly, room was nice and was quiet, breakfast was good. No problems finding the hotel coming from the north using GPS. Easy access to Texas Tech. Would stay here again.

Was this review helpful? Yes
Amanda F, Manager at Holiday Inn Express Hotel & Suites Lubbock West, responded to this review

Thank you so much for choosing to stay with us on your trip to Lubbock to see the campus. Hopefully Tech was all you wanted it to be so we may see you all again. Have a wonderful rest of the year, Amanda Melkis Management Team More 

Las Cruces, New Mexico
Level Contributor
31 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here again, and this is were we always stay when in Lubbock. We are never disappointed. Access is a little tricky, and seems to always be changing due to continuous highway construction in Lubbock. We have learned to access by turning onto Milwaukee Avenue (heading north) when we are coming into town from the south on the Brownfield... More 

Was this review helpful? Yes 1
Amanda F, Manager at Holiday Inn Express Hotel & Suites Lubbock West, responded to this review

It is always wonderful to see you all. We certainly appreciate your continued business and are so glad you enjoy our hospitality. Going down Milwaukee is the easiest way as the construction continues down the road; we are still anxious to hear what else is going to be built. Have a wonderful summer ahead and we will see you again... More 

Austin, Texas
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Have stayed at this property numerous times as our son is attending Texas Tech. Every stay has been enjoyed as was this one. The staff is friendly, the rooms are comfortable, and the breakfast options are varied.

Was this review helpful? Yes
Amanda F, Manager at Holiday Inn Express Hotel & Suites Lubbock West, responded to this review

It is such an honor to have you all stay with us when you are in town. Thank you so much for your business and we appreciate your loyalty to the Holiday Inn Express brand. We hope to see you for Parents Weekend next month. Go Red Raiders! Amanda Melkis Management Team More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Hotel is kept up very well, clean rooms, friendly staff. Good location with shopping and restaurants nearby. I've stayed here several times while on business and will continue to stay here when coming to Lubbock.

Was this review helpful? Yes 1
Amanda F, Manager at Holiday Inn Express Hotel & Suites Lubbock West, responded to this review

Thank you so much for your continued business. It is always wonderful to see our repeat guests. The team will enjoy your kind words. See you soon, Amanda Melkis Management Team More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Reasonable rate. Comfortable bed & clean, quiet room. Channel selection is not great. Front desk staff very friendly. Breakfast selection is okay. Close to shopping & restaurants. Good stay, will return.

Was this review helpful? Yes 1
Amanda F, Manager at Holiday Inn Express Hotel & Suites Lubbock West, responded to this review

Thank you so much Shell C for staying with us. It is wonderful to hear you were comfortable with our rooms. We are excited for new channels coming soon to our channel line up, it will make such a difference. Have a wonderful upcoming summer. See you soon, Amanda Melkis Management Team More 

1 review
5 of 5 stars Reviewed 3 weeks ago

The staff here made me feel welcome and at home. I was given assistant with care kindness in a timely manor upon my arrival. My room was stocked with necessary toiletries. There were no issues with the cable. When I checked out I was given a beautiful smile from the front desk clerk. Fell in love with the staff. Now... More 

Was this review helpful? Yes
Amanda F, Manager at Holiday Inn Express Hotel & Suites Lubbock West, responded to this review

We are so happy to hear you enjoyed your stay with us. It is always the best compliment to hear our service is what sets us apart. We strive to make every guests stay an exceptional one. Thank you so much for choosing to stay with us and we will see you again soon, Amanda Melkis Management Team More 

Houston
Level Contributor
38 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 4 weeks ago

arriving in the lubbock area late, dealing with rain, it's nice to find friendly staff. the young man at the counter went over and above call of duty to get us registered, into our room and addressed a couple of extra requests. the morning staff people were just as helpful, guiding us back on our travels. we stay at H.I.... More 

Was this review helpful? Yes
Amanda F, Manager at Holiday Inn Express Hotel & Suites Lubbock West, responded to this review

Thank you so much Tourista50 for all of your kind comments. We could not agree more; the team makes all the difference and everyone is dedicated to ensuring all of our guests have a memorable experience just as you did. We appreciate your business and feel very honored to have received a review from you. Come back and see us... More 

Granbury, Texas
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

It was move-in weekend for my daughter, so we needed a place to stay while working in her new house; and I really wanted a relaxing place to come back to at the end of the day-- this hotel did Not disappoint! Friendly staff, rooms were clean & looked just like the pics. Breakfast was terrific! Had eggs, bacon,biscuits &... More 

Was this review helpful? Yes
Amanda F, Manager at Holiday Inn Express Hotel & Suites Lubbock West, responded to this review

Welcome to Texas Tech! Thank you for choosing to stay with us on move in weekend. Be sure to ask for our Tech rate when you come to visit we hope to see you all again soon. Amanda Melkis Management Team More 

Questions? Get answers from hotel staff and past guests. Ask a question

86 photos of this hotel

Management photos: Courtesy of the property manager

Viewed
All management photos (86)
Viewed
Hotel & grounds (12)
Viewed
Room/suite (39)
Viewed
Dining (9)
Viewed
Business center/function rooms (4)
Viewed
Other (22)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Lubbock hotels
0.8 mi away
Hampton Inn & Suites Lubbock Southwest
0.6 mi away
Quality Inn & Suites
Quality Inn & Suites
#2 of 57 in Lubbock
4.5 of 5 stars 426 reviews
1.7 mi away
Embassy Suites by Hilton Lubbock
Show Prices
Show Prices
Show Prices
5.1 mi away
Overton Hotel and Conference Center
0.7 mi away
Homewood Suites by Hilton Lubbock
5.7 mi away
Country Inn & Suites By Carlson, Lubbock
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay