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Holiday Inn Express Hotel & Suites Lubbock West

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6023 45th St, Lubbock, TX 79407
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Holiday Inn Express Hotel & Suites Lubbock West
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Holiday Inn Express Hotel & Suites Lubbock West
Holiday Inn Express Hotel & Suites Lubbock West
Holiday Inn Express Hotel & Suites Lubbock West
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371 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Graham, Texas
Level Contributor
180 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We visit Lubbock often and this was our first time to stay at this hotel. It is in a good area. Everything clean, room comfortable, staff friendly and helpful. We didn't try the free breakfast but it looked good. Free wifi which is always nice. We will definitely be back.

Was this review helpful? Yes
Denver, Colorado
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Recommended if you're in the Lubbock area for clean rooms, good service, and comfortable accommodations. As far as Holiday Inns go, its up to standard! It was frustrating to access due to the lack of connecting parking lots between here and all of the adjacent businesses/malls, however, this can/should be easily remedied by the property.

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Amanda F, Manager at Holiday Inn Express Hotel & Suites Lubbock West, responded to this review

Thank you very much for all of your comments. We are happy to hear you enjoyed your stay with us. Being in an up and coming area there is so much still to be built and we are hoping to remedy the entrances as soon as the Railroad decides to sell the land around us. We are always happy to... More 

Norman, Oklahoma
Level Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

This was a great hotel but the location was horrible. Hard to access the highway and the parking lot is tiny. And the fire alarm went off. But the service was great and so were the rooms. There breakfast was a good.lots to choose from.

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Amanda F, Manager at Holiday Inn Express Hotel & Suites Lubbock West, responded to this review

We want to first of all thank you for choosing to stay with us and for your patience with the fire alarm and the inconvenience it caused; we were very fortunate no one was hurt. We hope you will give us another opportunity to give the most exceptional service, comfort and relaxation we strive for and be sure to watch... More 

Fayetteville, Arkansas
1 review
5 of 5 stars Reviewed 5 days ago NEW

We have stayed here before and have always received excellent customer service. Staff is very friendly and accommodating. Breakfast is one of the best we've seen. A most comfortable stay and we look forward to our next visit to this hotel.

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Amanda F, Manager at Holiday Inn Express Hotel & Suites Lubbock West, responded to this review

We are all so happy to hear you enjoy staying with us. It is one of the best compliments we could ever receive. Making our guests feel comfortable and welcome is our mission. Hope you have a fantastic summer and we look forward to seeing you again soon, Amanda Melkis Management Team More 

Grapevine, Texas
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Have stayed here twice now. The rooms are clean and comfortable. The beds are very nice and offer a relaxing night's sleep. Indoor pool and hot tub is nice as well. Coffee is always available. The hot breakfast is about normal for any hotel. Not great but not terrible either. Would recommend.

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Amanda F, Manager at Holiday Inn Express Hotel & Suites Lubbock West, responded to this review

Hello Rick U, We greatly appreciate your continued business with us. Thank you for your kind words, the team is always happy to hear we succeed in providing a comfortable stay for you. We really enjoy providing our guests with all those little things that make a difference. Have a great summer and we will see you again soon, Amanda... More 

Chicago, Illinois
1 review
4 of 5 stars Reviewed 1 week ago

Enjoyed the hotel. Newer hotel and a bit more modern than some of the others. In a new area of town that is being developed but close to some restaurants, stores and entertainment. friendly staff and free breakfast. I haven't had a chance to check out any of the other amenities yet since I'm usually traveling for business.

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Amanda F, Manager at Holiday Inn Express Hotel & Suites Lubbock West, responded to this review

We thank you so much George M for taking time to share your stay with us. We are so excited to have so many new restaurants and shopping centers around our area. We look forward to seeing you again; our hot tub is very relaxing. Amanda Melkis Management Team More 

Austin, Texas
5 of 5 stars Reviewed 1 week ago

We are retired and have started taking road trips. Since we live in central Texas, it is a long trip to just get out of Texas. We always stay in the Holiday Inn Express in Lubbock on the way out and the way back. The staff is always friendly and helpful. The facility is always sparkling clean and the breakfast... More 

Was this review helpful? Yes
Amanda F, Manager at Holiday Inn Express Hotel & Suites Lubbock West, responded to this review

We love the cookies as well. Thank you for sharing your experience with us, it is always a joy to have such wonderful guests stay with us. We hope to see you on your next trip to Lubbock, Don't forget to look for Pancake night during the month of August. 8pm to 12am every night! Amanda Melkis Management Team More 

Brownsville, Texas
Level Contributor
6 reviews
5 hotel reviews
5 of 5 stars Reviewed 1 week ago

Every time I decide to stay in Lubbock to enjoy its surroundings; I stay wht Holiday Inn Express & Suites - Lubbock, TX for the following reasons: 1. Friendly staff. 2. Great location for shopping, restaurants, airport, etc. 3. Breakfast is enjoyable. 4. The room was compfortable; I felt safe and secure. 5. There is more!!!!!

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Amanda F, Manager at Holiday Inn Express Hotel & Suites Lubbock West, responded to this review

Thank you so much for choosing to stay with us when you are in Lubbock. We love the ability to make our guests stay as comfortable as possible. Your business is very much appreciated and we hope we may see you again soon, Have a wonderful summer Amanda Melkis Management Team More 

Plano, Texas
5 of 5 stars Reviewed 1 week ago

We stayed 2 nights for university orientation. The highlight for me was that every staff member was so friendly. They were a delight to be around. Hotel seemed rather new and both our room and all public areas were spotlessly clean. Dining and shopping are < 5 minutes away. Easy freeway access to the university. We will definitely stay here... More 

Was this review helpful? Yes
Amanda F, Manager at Holiday Inn Express Hotel & Suites Lubbock West, responded to this review

Thank you Mockingbird57! We all love the hospitality industry and are so delighted to hear you enjoyed your stay with us. We hope you can come back and visit soon, Amanda Melkis Management Team More 

Liberty, Texas
1 review
5 of 5 stars Reviewed 1 week ago

The location was great for business. Near food and 15 minutes from Airport. Good breakfast,Great Staff, rooms were very nice. I used the indoor gym and it was pretty good. Jim helped tremendously with a project I had. Would recommend to all.

Was this review helpful? Yes
Amanda F, Manager at Holiday Inn Express Hotel & Suites Lubbock West, responded to this review

Thank you so much for choosing to stay with us. It is always wonderful to hear our guests enjoying their stay. Jim is so very helpful and thanks you for your kind comments. We hope to see you again soon, Amanda Melkis Management Team More 

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