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Overton Hotel and Conference Center

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2322 Mac Davis Lane, Lubbock, TX 79401
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Overton Hotel and Conference Center
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399 Reviews from our TripAdvisor Community

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Traveler rating
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    57
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128
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (99)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Any
English first
  • All months
    (399)
  • Mar-May only
    (103)
  • Jun-Aug only
    (138)
  • Sep-Nov only
    (75)
  • Dec-Feb only
    (83)
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Level Contributor
5 reviews
4 of 5 stars Reviewed 3 days ago NEW

Standard Rooms. Close to Texas Tech. Lots of close by food options. Clean and new feeling. Big city hotel in a small town. Friendly staff and a nice bar area. Most of the other local hotels look run down.

Was this review helpful? Yes 1
Level Contributor
52 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel is relatively new, but you wouldn't guess that from the guest rooms. They are standard rooms that look exactly like every other hotel room constructed 30 years ago. There is no excuse for a new hotel -- that is considered the best hotel in town -- to follow an outdated model. The bathtub with shower curtain? Really? Staff... More 

Was this review helpful? Yes 1
OvertonGM, General Manager at Overton Hotel and Conference Center, responded to this review

We would like to thank you for your candid comments about our hotel. We appreciate you taking the time to share your experience with us. We hope you will consider staying with us again. More 

1 review
3 of 5 stars Reviewed 1 week ago

Hotel itself was a real nice hotel. When you first arrive you are greeted by real professional valet employees. The hotel price for 1 night stay was not worth $200 for that price you could stay on the Riverwalk in San Antonio. Walls in room were thin you could here people talking. Woke up to find out that we had... More 

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Prosper, Texas
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We chose the Overton because of the location and amenities. It is in the heart of Texas Tech growth, and a great hotel; trendy restaurants, and easy access to Tech and the "heart" of historic Lubbock. We were there for our son's Freshman Orientation at Tech, and truly enjoyed ourselves. A little on the pricey side, but the rooms were... More 

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OvertonGM, General Manager at Overton Hotel and Conference Center, responded to this review

Thank you for the great review of our property, we are happy to hear that we were able to provide you the level of service and facilities you expected. Making you and your family feel "Speacial" is our goal. We look forward to serving you again on your next stay. More 

Baton Rouge,Louisiana
Level Contributor
198 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My wife and I had visited Lubbock three years ago and stayed at the Overton on that trip. This is an excellent hotel and the restaurant is very good as well ! We opted for the VIP floor on this trip which afforded us with breakfast and happy hour at the VIP lounge (wine, beer and appetizers) in the evening.... More 

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OvertonGM, General Manager at Overton Hotel and Conference Center, responded to this review

Thank you for taking the time to review our property. Here at the Overton Hotel and Conference Center we strive to create a culture of true hospitality and service excellence. We are pleased to hear that you enjoyed our VIP lounge with the drinks and apetizers. We look forward to serving you again in the near future. More 

Lubbock, Texas
1 review
1 of 5 stars Reviewed 2 weeks ago

We booked online (it's the easiest way) and had to change our plans by one day due to a serious illness with a family member. We were told by the hotel they would not change our reservations because they were made online. We've never experienced this with any other hotel. I can only describe their attitude as arrogant and callous.... More 

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OvertonGM, General Manager at Overton Hotel and Conference Center, responded to this review

Thank you for taking the time to tell us why our service failed to meet your expectations. This is not the standard for the Overton Hotel and Conference Center and I do not want this to be your lasting impression of the kind of service we provide our guests. This will definitely be a coaching opportunity for our team member.Thank... More 

Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

As good as it gets in Lubbock. Very close to campus, so that's handy. Bed was comfortable, plenty of pillows. Cleanliness was hit and miss. Some places good, some obviously not on the list for regular cleanings. If you want a bathtub in this hotel, you better ask early. I couldn't get one. I gather a lot of rooms are... More 

Was this review helpful? Yes
OvertonGM, General Manager at Overton Hotel and Conference Center, responded to this review

Thank you for your candid comments, we are disappointed to hear about your less than stellar stay. This is not typical for the Overton Hotel and Conference Center as we always try to make our guest's stays exceptional. Thank you again for your feedback and we hope you will consider staying with us again. More 

Houston, Texas
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Very nice hotel, close to campus. Staff is super friendly, room is clean and pretty. Only downside is location of the pool. It's on the east side of the hotel, so you won't get any sun after 4 pm. We went to the pool around 1 pm to get some sun, but there's no shade to escape the sun. It's... More 

Was this review helpful? Yes 1
OvertonGM, General Manager at Overton Hotel and Conference Center, responded to this review

We appreciate your review of our property. We totally agree with the umbrellas needed in our pool area, the ones we had were blown away by our West Texas wind. Rest assure on your next visit we will have new ones. See you soon. More 

Austin, Texas
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

If you are ever in Lubbock make sure you stay here. We were driving through a storm and had to stop overnight. We were able to book our rooms and be at the hotel in 20 minutes. Check in took less than 1 minute and the staff was very friendly. Our room was clean and comfortable and the restaurant didn't... More 

Was this review helpful? Yes
OvertonGM, General Manager at Overton Hotel and Conference Center, responded to this review

Thank you for taking the time to review the Overton Hotel and Conference Center. We are pleased we could provide you with the excellent service we strive to achieve. We always try to make our guest's stays exceptional and it's good to hear that your 2 year old enjoyed the music. We look forward to serving you again in the... More 

Santa Fe, New Mexico
Level Contributor
252 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 191 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Spent a week at the Overton as part of a western writers convention and found it to be an ideal meeting spot. The hotel benefits from a Texas-elegant design and offers ample ballroom space for a variety of simultaneous events. Service from valets to the front desk to the housekeepers was friendly and responsive. It's not a bad place to... More 

Was this review helpful? Yes
OvertonGM, General Manager at Overton Hotel and Conference Center, responded to this review

Thank you for the great review of our staff. We are pleased to hear that if and when there is an issure arrise that our staff is prompt and readily able to fix. We look forward to serving your lodging needs in the near future. More 

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