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All 56 Lubbock hotels

Red Roof Inn & Conference Center Lubbock

2.0 of 5 Hotel   |   6624 Interstate 27, Lubbock, TX 79404
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Red Roof Inn & Conference Center Lubbock
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48%
Ranked #36 of 56 hotels in Lubbock
A recent review
4 of 5 stars reviewed 4 weeks ago
PixSmith Dalals, TX
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  • Reviews (135)
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135 people have reviewed this hotel

Traveler rating
    32
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    10
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    44
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • English first
  • Any
English first
Barnhart, Missouri, United States
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed 1 week ago

We recently stayed at the Red Roof Inn & Conference Center in Lubbock, Texas. It was one of the worst hotels we have ever stayed in. The hotel staff was rude, the hotel was filthy. There is a bar on site and some interesting characters hanging around the hotel. The entrance to the hotel is dirty, the luggage carts stained... More

Was this review helpful? Yes
GeneralManager707, Director of Sales at Red Roof Inn & Conference Center Lubbock, responded to this review

Thank you for sharing your experience with us and others. I apologize for all the problems you encountered. I can assure you I have assigned each task at hand and all concerns have been dealt with. I hope that you will reconsider and stay with us next time you are in town. More

Houston, Texas
1 review
1 of 5 stars Reviewed 2 weeks ago

Arrived late night after a long drive in..walked in and was immediately taken aback by the hot odor. Not to mention how everyone was loud and drinking in the lobby brining in beer from outside. The security couldn't even get them to leave or quite down. It was scary and not worth the risk of staying!! The front desk people... More

Was this review helpful? Yes
GeneralManager707, Director of Sales at Red Roof Inn & Conference Center Lubbock, responded to this review

Thank you for sharing your experience with us and other travelers. I apologize for the problems you encountered during your short stay with us. I can assure you I have taken the necessary steps to correct the problems. I hope that you will reconsider and join us next time you are in town. More

Cherokee, Texas
1 review
1 of 5 stars Reviewed 4 weeks ago

Staff was rude and unconcerned about my issues. Pool was gross. I bought test strips and every chemical was extremely unsafe. Dog feces in elevator. The desk clerk I reported it to left without tending to it. Second clerk told me that maintaince responsible. I reported to her that thr entire floor my room was on smelled of animal diarea.... More

Was this review helpful? Yes
GeneralManager707, Director of Sales at Red Roof Inn & Conference Center Lubbock, responded to this review

Thank you for sharing your review with us and others. We value guest feedback whether it be positive or negative. I apologize for the problems you encountered during your stay. I can assure you I have taken the steps necessary to correct each problem. I hope that you will reconsider and stay with us next time you visit Lubbock. More

Dalals, TX
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

This property has seen better days, but it is still serviceable, and the staff is very attentive and pleasant to deal with. Repairs and so forth are underway as well, so with time, I think it's got a good chance of a comeback. Great value for me, for my stay. Clean room, nice amenities, excellent water pressure, quiet in the... More

Was this review helpful? Yes
GeneralManager707, Director of Sales at Red Roof Inn & Conference Center Lubbock, responded to this review

Thank you for your review. Thank you for sharing your experience with us and others. We appreciate your feedback. We are glad to hear you enjoyed your stay. We hope to see you in the future. More

League City, Texas
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 25, 2014

Lobby was dark, with stained carpet in hallways and very hot due to indoor pool, hot tub & A/C venting into the lobby from the rooms. My room looked ok at first, but not really. Carpet was stained, bathroom floor had dirt on it and missing tile on the floor. The towel I used smelled clean but was stained Mattresses... More

Was this review helpful? Yes 1
GeneralManager707, Director of Sales at Red Roof Inn & Conference Center Lubbock, responded to this review

Thank you for sharing your experience with us and others. We value guest feedback whether it be positive or negative. I apologize for the problems you encountered during your stay. I can assure you I have taken the steps necessary to correct each issue. I hope you will join us in the future. More

Abilene, Texas
1 review
1 of 5 stars Reviewed July 13, 2014

I am not a complainer,would normally not waste my time figuring out how to write a review on a hotel/motel. The pics of this hotel on the website's are far from the hotel itself. This is the worst hotel I have ever stayed at. when you drive up u can see the curtain's are molded (black),the bedspread as dirty when... More

Was this review helpful? Yes
GeneralManager707, Director of Sales at Red Roof Inn & Conference Center Lubbock, responded to this review

Thank you for sharing your experience. I am sorry we did not meet your expectations. I can assure I have taken the steps necessary to correct the problems you encountered. I hope that you will join us next time you are in the area. More

Dallas, Texas
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed July 12, 2014

This is the worst place I've ever stayed. Filth, gross unsafe they never change the sheets, or wash the floors or clean anything and it was almost a hundred dollars to say in this nightmare. The blankets had stains and filth on them. The carpet was slimmy sticky and disgusting.

Was this review helpful? Yes
GeneralManager707, Director of Sales at Red Roof Inn & Conference Center Lubbock, responded to this review

Thank you for sharing your experience with us and others. We enjoy guest feedback whether it is positive or negative. I am sorry we fell short during your recent visit. I have shared your experience with my staff and we are tackling each task at hand. I hope that we will see you in the future. More

Contributor
18 reviews 18 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed July 9, 2014

This hotel looks nothing like the pictures on Google+. I stayed here while passing through Lubbock and after learning almost all other hotels were booked because of some kind of tournament. I soon learned why all others but this one were booked. The lazy river running through the first floor and lobby gave the entire complex a musty and moldy... More

Was this review helpful? Yes 1
GeneralManager707, Director of Sales at Red Roof Inn & Conference Center Lubbock, responded to this review

Thank you for sharing your experience with us and other travelers. I am sorry we fell short during your visit. I can assure you I have taken the steps necessary to correct each task at hand. I hope that you will reconsider and stay with us next time you are in town. More

Midlothian, Texas
2 reviews
4 of 5 stars Reviewed June 28, 2014

We were just passing through on our vacation. The kids loved the big indoor pool. Breakfast was good with a lot of options. Outside didn't look too good but the inside lobby was pretty but a little warm. Room was clean but out dated. Overall it was a good stay.

Was this review helpful? Yes
GeneralManager707, Director of Sales at Red Roof Inn & Conference Center Lubbock, responded to this review

I am glad to hear you enjoyed your stay with us. Thank you for sharing your experience with other travelers. We hope to see you again. More

Abilene, Texas
2 reviews
5 of 5 stars Reviewed June 26, 2014

This was my 2nd stay here and it was better than last time. Breakfast has changed and it was better. I love that they serve meat now. The staff here is always so friendly and helpful. I will definitely be back!

Was this review helpful? Yes
GeneralManager707, Director of Sales at Red Roof Inn & Conference Center Lubbock, responded to this review

Thank you for staying with us during your recent trip to Lubbock. We are happy to hear you enjoyed your stay and enjoyed breakfast. We look forward to seeing you next time you travel to Lubbock. More

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Additional Information about Red Roof Inn & Conference Center Lubbock

Address: 6624 Interstate 27, Lubbock, TX 79404
Location: United States > Texas > Lubbock
Price Range (Based on Average Rates): $
Hotel Class:2 star — Red Roof Inn & Conference Center Lubbock 2*
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Also Known As:
Red Roof Hotel Lubbock

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The Red Roof Inn & Conference Center offers over 6000 sq. ft. of flexible conference and exhibit space. Designed to accommodate everything from intimate board meetings to full-scale trade shows to gala receptions and family/military reunions.Hosting your company's upcoming convention, conference, meeting or banquet would be our pleasure! *On a Budget, not to worry, our professionally trained staff, will make it work for you. Features & Amenities: • (160) Spacious guestrooms and suites – one & two bedroom hospitality suites are available (usually complimentary with your room block) • Free hot breakfast bar • Large indoor heated pool, jacuzzi & sauna • Fitness center • Business center • Free local calls • Interior corridors (for your safety) • Refrigerators & microwaves in all rooms • Free WiFi internet • FEMA Approved (*government travelers) Nearby: Historic Depot District, Buddy Holly Museum, South Plains Mall, Texas Tech University (TTU), AT&T Jones Stadium, United Spirit Arena, Lubbock Citi Bank Coliseum/Auditorium, Lubbock Memorial Civic Center ... more   less 
Number of rooms
162

Questions & Answers

Questions? Get answers from Red Roof Inn & Conference Center Lubbock staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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