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All 56 Lubbock hotels

Red Roof Inn & Conference Center Lubbock

2.0 of 5 Hotel   |   6624 Interstate 27, Lubbock, TX 79404
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Red Roof Inn & Conference Center Lubbock
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Ranked #36 of 56 Hotels in Lubbock
A recent review
5 of 5 stars reviewed 2 weeks ago
JBurhans Haslet, Texas, United States
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140 reviews from our community

Traveler rating
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Rome, Italy
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago NEW

For a hotel that costs $90. it is not worth it. You walk in and a god awful stench hits you. The pool and hot tub were shut down (not mentioned on the site we booked though), after 3 attempts to get into the room they put us in (or tried to, and not successful)they put us in a new... More

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GeneralManager707, Director of Sales at Red Roof Inn & Conference Center Lubbock, responded to this review

Thank you for sharing your experience with us and others. We value feedback whether it be positive or negative. I am sorry we fell short during your recent visit. I can assure you I have taken the steps necessary to correct each task at hand. Unfortunately our pool is down for repairs. I hope that you will reconsider and stay... More

Grand Junction, Colorado
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 of 5 stars Reviewed 1 week ago

I had booked this through PriceLine.At the very right of the entrance you can see, very plainly, MOLD on the vertical blinds in a room window. Did not bode well. To the right of the interior entrance I checked for the pool. EMPTY! Looking around there were missing and broken blinds, a bad smell and the entire lobby area was... More

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GeneralManager707, Director of Sales at Red Roof Inn & Conference Center Lubbock, responded to this review

Thank you for submitting a review and let us know where we fell short during your recent visit. I apologize for the problems you encountered. Unfortunately our pool is closed for repairs at this time. I do hope that you will reconsider and join us the next time you are in town. More

Haslet, Texas, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

For a hotel that has an indoor pool and hot tube as well free WiFi, Breakfast and many other amenities I would expect to pay a lot more for our stay. My wife and I have stayed at Red Roof Inn many times and have never had a problem with our stay. We usually get the King non-smoking room and... More

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GeneralManager707, Director of Sales at Red Roof Inn & Conference Center Lubbock, responded to this review

Thank you so much for being a loyal customer. We appreciate your comments and are pleased to hear you enjoy staying with us. We look forward to seeing you next time. More

hobbs nm
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

We stayed for two nights and the room was clean,the staff was very friendly,I will be staying again in the near future!! I dont know why people say bad things about this place cause I stay there often,have never been disappointed!! I recommend it to friends,family,haven't gotten any bad news from any of them!!!

Was this review helpful? Yes 1
GeneralManager707, Director of Sales at Red Roof Inn & Conference Center Lubbock, responded to this review

Thank you for sharing your experience with us and others. I am happy to hear you stay often and enjoy each experience. Thank you for being a loyal Red Roof guest. We look forward to seeing you in the future. More

Iowa Park, Texas
1 review
1 of 5 stars Reviewed August 19, 2014

Need place to stay for one night only (thank God) while moving my daughter into Texas Tech. Dead roaches on the floor, blood stains on bathroom wall and ceiling, sewer smell throughout facility, hair on floors in bathroom and tub (wife showered with flip flops on....I declined shower). We went to Walmart to purchase 8x10ft tarp to place over bed... More

Was this review helpful? Yes
GeneralManager707, Director of Sales at Red Roof Inn & Conference Center Lubbock, responded to this review

Thank you for sharing your experience with us and others. I apologize for all the problems you encountered. I can assure you I have assigned each task at hand and all concerns have been dealt with. I hope that you will reconsider and stay with us next time you are in town. More

Barnhart, Missouri, United States
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed August 18, 2014

We recently stayed at the Red Roof Inn & Conference Center in Lubbock, Texas. It was one of the worst hotels we have ever stayed in. The hotel staff was rude, the hotel was filthy. There is a bar on site and some interesting characters hanging around the hotel. The entrance to the hotel is dirty, the luggage carts stained... More

Was this review helpful? Yes
GeneralManager707, Director of Sales at Red Roof Inn & Conference Center Lubbock, responded to this review

Thank you for sharing your experience with us and others. I apologize for all the problems you encountered. I can assure you I have assigned each task at hand and all concerns have been dealt with. I hope that you will reconsider and stay with us next time you are in town. More

Houston, Texas
1 review
1 of 5 stars Reviewed August 16, 2014

Arrived late night after a long drive in..walked in and was immediately taken aback by the hot odor. Not to mention how everyone was loud and drinking in the lobby brining in beer from outside. The security couldn't even get them to leave or quite down. It was scary and not worth the risk of staying!! The front desk people... More

Was this review helpful? Yes
GeneralManager707, Director of Sales at Red Roof Inn & Conference Center Lubbock, responded to this review

Thank you for sharing your experience with us and other travelers. I apologize for the problems you encountered during your short stay with us. I can assure you I have taken the necessary steps to correct the problems. I hope that you will reconsider and join us next time you are in town. More

Cherokee, Texas
1 review
1 of 5 stars Reviewed July 31, 2014

Staff was rude and unconcerned about my issues. Pool was gross. I bought test strips and every chemical was extremely unsafe. Dog feces in elevator. The desk clerk I reported it to left without tending to it. Second clerk told me that maintaince responsible. I reported to her that thr entire floor my room was on smelled of animal diarea.... More

Was this review helpful? Yes
GeneralManager707, Director of Sales at Red Roof Inn & Conference Center Lubbock, responded to this review

Thank you for sharing your review with us and others. We value guest feedback whether it be positive or negative. I apologize for the problems you encountered during your stay. I can assure you I have taken the steps necessary to correct each problem. I hope that you will reconsider and stay with us next time you visit Lubbock. More

Dalals, TX
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 30, 2014

This property has seen better days, but it is still serviceable, and the staff is very attentive and pleasant to deal with. Repairs and so forth are underway as well, so with time, I think it's got a good chance of a comeback. Great value for me, for my stay. Clean room, nice amenities, excellent water pressure, quiet in the... More

Was this review helpful? Yes
GeneralManager707, Director of Sales at Red Roof Inn & Conference Center Lubbock, responded to this review

Thank you for your review. Thank you for sharing your experience with us and others. We appreciate your feedback. We are glad to hear you enjoyed your stay. We hope to see you in the future. More

League City, Texas
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 25, 2014

Lobby was dark, with stained carpet in hallways and very hot due to indoor pool, hot tub & A/C venting into the lobby from the rooms. My room looked ok at first, but not really. Carpet was stained, bathroom floor had dirt on it and missing tile on the floor. The towel I used smelled clean but was stained Mattresses... More

Was this review helpful? Yes 1
GeneralManager707, Director of Sales at Red Roof Inn & Conference Center Lubbock, responded to this review

Thank you for sharing your experience with us and others. We value guest feedback whether it be positive or negative. I apologize for the problems you encountered during your stay. I can assure you I have taken the steps necessary to correct each issue. I hope you will join us in the future. More

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Additional Information about Red Roof Inn & Conference Center Lubbock

Address: 6624 Interstate 27, Lubbock, TX 79404
Location: United States > Texas > Lubbock
Price Range (Based on Average Rates): $
Hotel Class:2 star — Red Roof Inn & Conference Center Lubbock 2*
Number of rooms: 162
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Also Known As:
Red Roof Hotel Lubbock

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