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All 56 Lubbock hotels

Red Roof Inn & Conference Center Lubbock

2.0 of 5 Hotel   |   6624 Interstate 27, Lubbock, TX 79404
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Red Roof Inn & Conference Center Lubbock
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Ranked #41 of 56 Hotels in Lubbock
A recent review
4 of 5 stars reviewed 3 weeks ago
OakHillOK Houston, Texas
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153 reviews from our community

Traveler rating
    33
    36
    13
    18
    53
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64
17
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23
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
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2 reviews
1 of 5 stars Reviewed 1 week ago

one positive thing. The shower head was very powerful which is good. The rest is horrible. It smells like smoke the moment you walk in should have turned around but I had pre paid the room 5 times normal because of the game. Bed linens dirty carpet wet disgusting crud everywhere. Very very dirty nothing clean about the rooms. Throw... More 

Was this review helpful? Yes
GeneralManager707, Director of Sales at Red Roof Inn & Conference Center Lubbock, responded to this review

Thank you for sharing your experience with us and others. I would like to apologize for the problems you experienced during your stay. I can assure you I have taken the steps necessary to correct each issue. I hope that you will reconsider and join us next time you visit the area. More 

Hayesville
Senior Contributor
27 reviews 27 reviews
23 hotel reviews
17 helpful votes 17 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I can not believe this hotel has any decent ratings. It is filthy. The moment you walk though the door all you smell is mold. We wanted a no smoking room so for those you must park in a dark dingy alley, on the backside of the building. The night we were there the back lot was covered in ice... More 

Was this review helpful? Yes
GeneralManager707, Director of Sales at Red Roof Inn & Conference Center Lubbock, responded to this review

Thank you for sharing your experience with us and others. I am sorry we fell short during your recent visit. I can assure you I have taken the steps necessary to correct the problems you encountered during your visit. I hope that you will join us next time you are in town. More 

Houston, Texas
1 review
4 of 5 stars Reviewed 3 weeks ago

First of all you have to understand, this is not a five star hotel, so don't expect that. It is a very good hotel for what you pay for nightly stay. It is an old facility, but rooms and linens are clean. Staff is exceptionally good and leaning to help you beyond their limits. During my stay on new year... More 

Was this review helpful? Yes
GeneralManager707, Director of Sales at Red Roof Inn & Conference Center Lubbock, responded to this review

Thank you for sharing your experience with us and others. We appreciate guest feedback whether it be positive or negative. Thank you for complimenting the staff. We hope to see you next time your travels bring you to Lubbock. More 

1 review
1 of 5 stars Reviewed 4 weeks ago

Tried to check in with a reservation and the woman behind the counter (Cesha) couldn't find my reservation and was unwilling to help me make another one. There was someone else at the counter apparently trying to do the same thing and having difficulties. I went somewhere else and when I called the 800 number to report the incident, that... More 

Was this review helpful? Yes
GeneralManager707, Director of Sales at Red Roof Inn & Conference Center Lubbock, responded to this review

I would first like to thank you for sharing your experience with us. I apologize for the inconvenience at check-in. I have taken the steps necessary to correct the problem so it doesn't happen in the future. We hope that you will join us again in the future. More 

Abilene, Texas
Contributor
18 reviews 18 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed December 14, 2014

We like staying at Red Roof Inns, mainly because you usually get a good value. We stayed here because there were few choices left in Lubbock - graduation weekend at Texas Tech. We had to accept a smoking room, but were able to use "room freshener" to make it livable. Front desk people are exceptionally good.

Was this review helpful? Yes 1
GeneralManager707, Director of Sales at Red Roof Inn & Conference Center Lubbock, responded to this review

Thank you for sharing your experience with us and others. I hope that you will join us next time you visit Lubbock. We look forward to seeing you in the future. More 

Texas
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed December 5, 2014

This is not the newest or cleanest hotel. It has character though. If you need a descent room at a good price, this is your place. Just realize you will not be getting a 5 star hotel, and won't be paying a 5 star price.

Was this review helpful? Yes 3
GeneralManager707, Director of Sales at Red Roof Inn & Conference Center Lubbock, responded to this review

Thank you for sharing with us and others. We hope to see you next time you are in Lubbock. More 

1 review
1 of 5 stars Reviewed November 23, 2014 via mobile

This is the filthiest place I have ever seen. It needs to be shut down by the health department. Or condemned. I read the blogs but didn't believe them. (Believe them it is this bad. )We also was given a key to a occupied room and walked in on people. Then given another room and was charged 10.00 more because... More 

Was this review helpful? Yes
GeneralManager707, Director of Sales at Red Roof Inn & Conference Center Lubbock, responded to this review

Thank you for sharing your experience with us and others. We value guest feedback whether it's positive or negative. I apologize for the problems you experienced during your stay. I can assure you we have taken the steps necessary to correct each issue. I hope that you will reconsider and join us in the future. More 

Austin, Texas
2 reviews
4 of 5 stars Reviewed November 20, 2014

This hotel is older...BUT, the room was clean, the staff was friendly. The clerk at the desk went out of his way to help me with directions and to find a restaurant that would deliver so I didn't have to get out in the bad weather. I will return next time I am in Lubbock! The breakfast lady Virginia was... More 

Was this review helpful? Yes
GeneralManager707, Director of Sales at Red Roof Inn & Conference Center Lubbock, responded to this review

Thank you for sharing your experience with us and others. I am happy to hear you enjoyed your stay with us. We look forward to seeing you in the future. More 

Roswell, New Mexico
1 review
1 of 5 stars Reviewed November 19, 2014

Our room was filthy! There was disgusting brown stuff on the bathroom floor which definitely had not seen a broom or mop in ages! The blankets were dirty and stained. The carpet in the room and in the hallway had obviously not been cleaned or vacuumed in years. Although, the managements responses to most of the reviews say that they've... More 

Was this review helpful? Yes
GeneralManager707, Director of Sales at Red Roof Inn & Conference Center Lubbock, responded to this review

Thank you for letting us know where we fell short during recent visit. I apologize for problems you encountered during your stay. I can assure you we are taking the steps to correct each task at hand. I hope that you will join us next time you are in Lubbock. More 

Amarillo, Texas, United States
2 reviews
4 of 5 stars Reviewed November 16, 2014

The best part of my stay was that when I got home and discovered my laptop was left behind at the Red Roof Inn in Lubbock, TX, I called them and was told that the housekeeping manager, Shay, had turned it in and that it was locked in the manager's office. (I drove back to Lubbock from Amarillo to pick... More 

Was this review helpful? Yes
GeneralManager707, Director of Sales at Red Roof Inn & Conference Center Lubbock, responded to this review

Thank you for sharing your experience with us and others. I am thankful you enjoyed your stay. We hope to see you next time you are in Lubbock. More 

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Additional Information about Red Roof Inn & Conference Center Lubbock

Address: 6624 Interstate 27, Lubbock, TX 79404
Location: United States > Texas > Lubbock
Price Range (Based on Average Rates): $
Hotel Class:2 star — Red Roof Inn & Conference Center Lubbock 2*
Number of rooms: 162
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Also Known As:
Red Roof Hotel Lubbock

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