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Ashmore Inn and Suites

4019 S. Loop 289, Lubbock, TX 79423
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1 room 1 adult
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Ashmore Inn and Suites
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137 Reviews from our TripAdvisor Community

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Illinois
Level Contributor
51 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Stayed here three nights while visiting relatives. Prices were great, but after seeing negative reviews, we asked to see the room before we checked in, no problems the desk clerk took us to the room while we inspected it ( we are in the hotel business) no problems room was clean and had no issues. Room was quiet with a... More 

Helpful?
Thank travelingmanIllinois
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago via mobile

I stay at the Ashmore at least 6 times a year while in town on business. This place is not as bad as the reviews would indicate. Is it older? Sure, but where isn't? Does it show wear and tear? Sure, but it's not terrible. Is safety ever a concern? Not at all. I am a 30-something female who travels... More 

Helpful?
Thank Carly F
Lewisville, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed December 18, 2015 via mobile

We had to stay for a week for business. Every morning they knocked on our door for room service (sometimes as many as 4 times) even after we had politely told them we did not want it. I guess out of spite, they would clean the rooms next to us and bang on every wall, slam every door and talk... More 

Helpful?
1 Thank Tara G
Lubbock, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed December 4, 2015 via mobile

Terrible!!! I would not want my worst enemy to stay here... Me my fiance and two children stayed two nights here there were bugs in the bathroom. When we got back home I was looking over finance's . I realized they had charged me twice one was for $250.00. When I called them I dealt with stephen. I asked why... More 

Helpful?
1 Thank Jason V
Fort Worth, Texas
1 review
1 of 5 stars Reviewed December 4, 2015

Everything went well at this location, besides the bugs in the bathroom, until after we left. They charged us a $250 pet fee, when we did not have a pet in the room. We don't even own any pets. I have a medical condition that causes me to lose hair quite frequently, which is why they believed there was an... More 

Helpful?
Thank h d
Flagstaff, Arizona
Level Contributor
43 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed December 3, 2015

This was a nice stay, but the beds weren't very comfortable, a bit stiff for me actually. Otherwise, it was a very nice place to sleep when on the road and we have no real complaints. There is a Krispy Kreme very closeby.

Helpful?
Thank JBDepardieu
Abilene
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed November 21, 2015 via mobile

The hotel was conveniently located and I was pleased they had an evening happy hour. Breakfast was adequate hotel fare. My only complaint was that I was placed in a second floor room and there was no elevator. The stair climb would be difficult for some lugging suitcases. The decor throughout was dated but things appeared clean. There were a... More 

Helpful?
1 Thank TexasMedusa
Amarillo, Texas
Level Contributor
42 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed November 17, 2015

We had one of the suites. The room was large with living area, kitchen area (sink, refrigerator, and microwave) bathroom and bedroom. Some updates to furnishing needed, but overall a good room. The room was near the front, but it was an inside room and was very quiet at night. The hotel is located just behind Outback Steakhouse and next... More 

Helpful?
Thank Banker825
Amarillo, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed November 13, 2015

I had worked all night and was exhausted and hungry when I checked in at 4:30 a.m. The worker at the front desk refused to give me a late checkout, and there was no available parking anywhere near my room, but when I finally got upstairs (no elevator), the room seemed nice and I went right to sleep after setting... More 

Helpful?
1 Thank Barbara V
Steven G, Manager at Ashmore Inn and Suites, responded to this review

We appreciate your business and hope you will accept our sincere apology for your inconvenience and turmoil.We, as workers in the hospitality industry, understand the power of social media and would like to respond to your review. We always strive to make sure every guest has a great experience here at the Ashmore Inn. We definitely try to give our... More 

Irving TX
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed November 11, 2015

Location, room satisfactory to above expectations. Lots of good restaurants close by. Very Quiet and comfortable room with decent breakfast. The only issue is that I requested a 1:00 check out time due to some slack in my schedule, only to be told in a rude and abrupt manner that check out was 11:00 and he coul let me have... More 

Helpful?
Thank HBemis213
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