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Hawthorn Suites by Wyndham Lubbock

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4435 Marsha Sharp Freeway, Lubbock, TX 79407
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Hawthorn Suites by Wyndham Lubbock
Best prices for: 1 room 1 guest
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Ranked #21 of 56 Hotels in Lubbock
A recent review
4 of 5 stars reviewed 6 days ago
Melanie L Austin, Texas
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622 reviews from our community

Traveler rating
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    151
    88
    61
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315
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
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Austin, Texas
1 review
4 of 5 stars Reviewed 6 days ago NEW

Great hotel in a great location with friendly staff, but a few improvements possible. Our room wasn't ready by the on-time guarantee, the internet was spotty and a window in our room wouldn't close. Despite this, the positives like the pool, helpful staff and convenient location outweighed the negatives. We had a wonderful stay and will be back,

Review collected in partnership with Hawthorn Suites by Wyndham

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San Antonio, Texas
Contributor
11 reviews 11 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

My son is thinking about attending Texas Tech and we wanted a hotel nearby. It is 1 exit before the campus. The hotel appears to be recently updated. We got a room with double beds and it was HUGE! ! It had double beds and a pull out couch, which we utilized so the boys didn't have to share a... More 

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StevenSkolnik, Guest Relations Manager at Hawthorn Suites by Wyndham Lubbock, responded to this review

Dear Tameka C, Thank you for your wonderful review! We are so glad you found us to be above average and recommendation worthy. We look forward to serving you again in the near future! More 

San Antonio, Texas
1 review
5 of 5 stars Reviewed 1 week ago

I love this hotel. I use it every time I travel to Lubbock for work. They remember my name and always greet me with a smile! Great customer service goes a long way. The rooms are clean and updated, very spacious and comfortable. The lobby, pool, bar breakfast area are all nice! If I hadn't moved to this town I... More 

Review collected in partnership with Hawthorn Suites by Wyndham

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StevenSkolnik, Guest Relations Manager at Hawthorn Suites by Wyndham Lubbock, responded to this review

Dear Rebecca C, Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our customer service and ongoing upgrades to our property. Thanks again for your feedback and we hope to see you again! More 

San Antonio, Texas
1 review
5 of 5 stars Reviewed 1 week ago

The staff was friendly and helpful. The room far exceeding my expectations. Not only was it gorgeous, it was clean and comfortable. The mattress and bedding were so comfortable; I didn't want to get up in the morning. Breakfast was delicious. We happened to be there on a day that they were serving made-to-order omelets...lucky us! I would definitely visit... More 

Review collected in partnership with Hawthorn Suites by Wyndham

Was this review helpful? Yes
StevenSkolnik, Guest Relations Manager at Hawthorn Suites by Wyndham Lubbock, responded to this review

Dear Valued Guest, It is great to hear that you had a memorable stay with us and thank you for praising our service. We invest a lot of time and effort to train our team to ensure the highest level of service possible. We are delighted your stay was a pleasant one. I will be sure to share your comments... More 

Contributor
11 reviews 11 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

This hotel needs new management, no doubt! When we arrived, the front desk clerk was obviously flirting with our 21 year old daughter...awkward! Then the keys they gave us didn't work. I hate when that happens! The room was nice enough BUT the white comforter had a pee stain on it, EWW!!! We stayed here for two main reasons, the... More 

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Durant, Oklahoma
1 review
5 of 5 stars Reviewed 2 weeks ago

I needed a last minute room when visiting my children and wanted to share some time swimming with them etc. Booked a different room at another hotel online, only to get there and find the pool ice cold. Called Hawthorne Suites and explained my problem to Steven. He said I could only stay one night since they were booked for... More 

Review collected in partnership with Hawthorn Suites by Wyndham

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Michelle T, Guest Relations Manager at Hawthorn Suites by Wyndham Lubbock, responded to this review

Dear Kelly L, Wow - what fantastic comments! We are so glad you enjoyed your stay with us as well as our wonderful service. I’m happy to read you were able to enjoy the pool and amenities in the room. Thanks again, and we hope to welcome you back soon – hopefully for more than just one night! More 

Denver
1 review
5 of 5 stars Reviewed 3 weeks ago

Allen was hospitable & got us into our room quickly and offered us bottles of water when we checked in. The room was surprisingly large & the beds were SO comfortable!

Review collected in partnership with Hawthorn Suites by Wyndham

Was this review helpful? Yes
Michelle T, Guest Relations Manager at Hawthorn Suites by Wyndham Lubbock, responded to this review

Dear Elizabeth K T, Thank you very much for the great review! I'm pleased to see your stay with us was a pleasant one, and that our accommodations and amenities met your needs. I'm especially pleased that you enjoyed our comfy beds! We look forward to seeing you again soon! More 

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