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All 56 Lubbock hotels

Hawthorn Suites by Wyndham Lubbock

3.0 of 5 Hotel   |   4435 Marsha Sharp Freeway, Lubbock, TX 79407
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Ranked #21 of 56 Hotels in Lubbock
A recent review
5 of 5 stars reviewed yesterday
Keva B Lubbock
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596 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Bristol, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed yesterday NEW

Sent me - single woman - to room 400 - key worked. It was occupied by 2 men. Went back to desk - not really apologetic. Danger in giving keys out to occupied rooms. Inconvenient. Staff not apologetic.

Review collected in partnership with Hawthorn Suites by Wyndham

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Midland
1 review
4 of 5 stars Reviewed 6 days ago NEW

As far as the hotel it self, it was a nice hotel. The outside looks a bit outdated but the inside was very nicely decorated. My family and I stayed in a King studio and I have no complains about the room. It has a small kitchen area with a sink, microwave, and mini fridge. Very convient since I was... More 

Review collected in partnership with Hawthorn Suites by Wyndham

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Michelle T, Guest Relations Manager at Hawthorn Suites by Wyndham Lubbock, responded to this review

Dear MichaelaS4830OT, Thanks for sharing your feedback; it is very important to us. And let me again express my apologies for the noise and not having a relaxing night sleep. Your satisfaction and business are very important to us. It was great to read that overall our accommodations and amenities meet your needs – including breakfast. It's our pleasure having... More 

Converse, Texas
1 review
5 of 5 stars Reviewed 1 week ago

I had been here before and enjoyed my stay so I called about an hour outside of my arrival and was able to easily secure a room. Once inside it was cozy and clean. Plenty of hot water and a comfy bed was waiting for me. Staff was friendly and our stay was very pleasant.

Review collected in partnership with Hawthorn Suites by Wyndham

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Michelle T, Guest Relations Manager at Hawthorn Suites by Wyndham Lubbock, responded to this review

Dear KimdL311XM, What a wonderful review and thank you for continuing to choose our hotel when you travel to the Lubbock area! I've forwarded your comments to our team, as feedback such as yours is always welcomed and appreciated. It's our pleasure having you as our guest, and we look forward to welcoming you back soon! More 

San Antonio
2 reviews
4 of 5 stars Reviewed 1 week ago

Overall this hotel was clean and very roomy. The only cons I have are the pillows and better selection of breakfast items.

Review collected in partnership with Hawthorn Suites by Wyndham

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Michelle T, Guest Relations Manager at Hawthorn Suites by Wyndham Lubbock, responded to this review

Dear Laura B, Thanks so much for taking the time to share your review with us. We are very glad to hear that you found the rooms to be clean and spacious. We always value hearing back from our guests and it is feedback like yours that allows us to look for opportunities to improve our guest experience. It's our... More 

Lubbock, TX
1 review
3 of 5 stars Reviewed 2 weeks ago

This hotel & it's amenities were fabulous! However, the second night of my stay there was a party in one of their meeting rooms below me. The music was so loud that it was shaking the furniture & lamp shades in our room. When I finally called down stairs, they offered to let me move to the 4th floor. My... More 

Review collected in partnership with Hawthorn Suites by Wyndham

Was this review helpful? Yes
Michelle T, Guest Relations Manager at Hawthorn Suites by Wyndham Lubbock, responded to this review

Dear Joybethc2015, Thank you for posting your review of your stay, and I am very sorry to see it was not a pleasant one. Our team works very hard to ensure all of our guests enjoy their stay, and I'm sorry to see that wasn't the case in your situation. We do appreciate your business and your feedback. We are... More 

San Antonio, Texas
1 review
3 of 5 stars Reviewed 2 weeks ago

My roome smelled bad of smoke. When I asked to move rooms they told me they were booked up and they would just come spray a deodorant. It helped for a while. The drain in the tub was broken and had to be propped open with a towel. The elevators are nice but scary and take forever to go up... More 

Review collected in partnership with Hawthorn Suites by Wyndham

Was this review helpful? Yes
Michelle T, Guest Relations Manager at Hawthorn Suites by Wyndham Lubbock, responded to this review

Dear 596brentb, Thank you for sharing your feedback about your recent stay. We value all feedback. And please accept my apologies that we let you down. We have shared your review with our team to ensure that this is not a problem in the future.. We hope you will give us another try the next time you visit Lubbock. More 

Lewisville, Texas
1 review
5 of 5 stars Reviewed 2 weeks ago

We chose to stay at the Hawthorne Suites in preparation for our son's wedding because their handicap amenities are perfect for my brother. The beds are open underneath so his lift can roll under the bed. Having two beds in the same room along with the small kitchen area are the perfect set up for my parents to take care... More 

Was this review helpful? Yes
Michelle T, Guest Relations Manager at Hawthorn Suites by Wyndham Lubbock, responded to this review

Dear Bconan, Many thanks for the great review and we appreciate you choosing our hotel to plan your son’s wedding! Congratulations! We are happy the amenities in the suite were perfect for your brother and parents. We can’t thank you enough for taking time to tell us how we did and we have shared your comments with our team. It's... More 

Minneapolis, Minnesota
1 review
3 of 5 stars Reviewed 2 weeks ago

Nothing wrong with the property per se, especially for Lubbock. And the staff is helpful and friendly. However I got clipped $300 a night for a room they normally charge $100 for. This is because it was Texas Tech graduation and the Hawthorn was gouging, er I mean engaging in 'value based pricing'. For this reason alone I'll never stay... More 

Review collected in partnership with Hawthorn Suites by Wyndham

Was this review helpful? Yes
Michelle T, Guest Relations Manager at Hawthorn Suites by Wyndham Lubbock, responded to this review

Dear Y4707JUbills, Thanks so much for taking the time to write a review. I’m glad that our amenities met your needs and you found our staff friendly and helpful. We understand there can be some frustration with pricing on these high demand weekends here in the Lubbock area. We strive to provide the best service to make your stay with... More 

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Additional Information about Hawthorn Suites by Wyndham Lubbock

Address: 4435 Marsha Sharp Freeway, Lubbock, TX 79407
Phone Number:
Location: United States > Texas > Lubbock
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hawthorn Suites by Wyndham Lubbock 3*
Number of rooms: 132
Reservation Options:
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Also Known As:
Hawthorn Suites By Wyndham Lubbock Hotel Lubbock
Lubbock Hawthorn Suites

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