We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Staybridge Suites Lubbock

#19 of 57 Hotels in Lubbock
Certificate of Excellence
Hotel website
Hotel deals
2515 19th Street, Lubbock, TX 79410 (Formerly Hawthorn Suites)
Special Offer
Save 10-30%
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Staybridge Suites Lubbock
Professional photos View all
Browse nearby
Staybridge Suites Lubbock
Add Photo Write a Review

84 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    34
    28
    12
    5
    5
See reviews for
23
9
13
35
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
  • All months
    (84)
  • Mar-May only
    (20)
  • Jun-Aug only
    (22)
  • Sep-Nov only
    (21)
  • Dec-Feb only
    (21)
All months
Houston, Texas
Level Contributor
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 1 week ago

I recently stayed at this Staybridge for a week for work. The place appeared decent and amenities were sufficient. I did enjoy the full kitchen that the rooms provided and the rooms were very spacious. However how their management handled how my roof pouring in water from the room above was very unprofessional and unacceptable. I was woken up at... More 

Was this review helpful? Yes 1
Six Mile, South Carolina
Level Contributor
24 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed June 4, 2015

We were here for 4 days recently. Wonderful hotel conveniently located across the street from Texas Tech. Wonderful amenities, good hot breakfast, great "reception weekdays with wine and beer. The day we were there they also had a salad bar and pizza. Friendly, helpful staff. Complimentary laundry facilities. Outdoor pool and hot tub, but the hot tub wasn't working too... More 

Was this review helpful? Yes
LisaAtStaybridge, Director of Sales at Staybridge Suites Lubbock, responded to this review

Hi, hrwendy! Thank you for your great review of our hotel. We are thrilled that you enjoyed our location, amenities, and staff friendliness. Yes, our hot tub was experiencing some issues, and just needed a little TLC (Tender Loving Care). That care has been provided, and is up and running. We appreciate you and your review, and look forward to... More 

Houston, Texas
Level Contributor
29 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed May 27, 2015

My son attended TTU so over the last 4 years we have stayed at this property multiple times. As the 4 years went on the quality steadily declined until the most recent and last trip when it had sunk to a level that is no longer acceptable. As it was graduation weekend the rate for two nights exceeded $600. I... More 

Was this review helpful? Yes
LisaAtStaybridge, Director of Sales at Staybridge Suites Lubbock, responded to this review

Hi, Walt08! Thank you for your recent review on TripAdvisor. We appreciate your review, because we need to know from our guests, where we fell short of your expectations. We are in the process of training a new team of staff and management, and are truly disappointed that you experienced this transition during your stay. Your experience has been addressed... More 

Texas
Level Contributor
101 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
3 of 5 stars Reviewed April 11, 2015

Property well-maintained. Staff helpful. But the rooms are not well-insulated. Could hear toilets flush upstairs and people in rooms next door. AC also noisy. Not a great value (or a great place) for someone trying to just catch a night's rest.

Was this review helpful? Yes
StaybridgeLubbockGM, General Manager at Staybridge Suites Lubbock, responded to this review

Hi Cotney! Thank you for your review of our hotel. I apologize that you did not get a good night's rest while with us. We do have an upcoming renovation in the beginning of 2016. This will help with reduction of noise from other rooms and A/C noise. We hope that you will come and see us again after our... More 

El Paso, Texas
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed March 13, 2015

A little skeptical at first but very clean and nice. Would stay here again. Very convenient to Texas Tech and restaurants. I stayed in a room with a queen bed and was well laid out. Did not eat at the free included breakfast Parking was very easy and staff was great.

Was this review helpful? Yes
StaybridgeLubbockGM, General Manager at Staybridge Suites Lubbock, responded to this review

Hello EPT_Traveler! We are so glad that you stayed with us and that you had a great stay! We look forward to seeing you again if you are ever in Lubbock! More 

Level Contributor
23 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed March 11, 2015

Average, is the perfect way to describe this hotel. Convenient to Texas Tech & has lots of restaurants close by. It is an older hotel, & bedroom VERY small, but it was clean. The heater/cooler is very noisy, luckily it didn't have to go on very often. The bed was comfortable & it was feather/down free just as we requested.... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Staybridge Suites Lubbock, responded to this review

Dear Jen P, Thank you for taking the time to write your review following your recent stay. We are delighted to hear you found the room clean and the bed comfortable. It is unfortunate your stay was negatively impacted by the noise challenges you encountered. We hope this will not deter you from staying with us again. If you have... More 

Houston, Texas
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed March 8, 2015

If you're planning a visit to Texas Tech, consider this hotel. It is just across the street from the campus, making almost everything at the university within walking distance. The hotel itself was clean and comfortable. Staff were friendly and willing to assist when asked. I was a bit surprised at the room size. While it was plenty of room... More 

Was this review helpful? Yes
StaybridgeLubbockGM, General Manager at Staybridge Suites Lubbock, responded to this review

Hi AggieYellowJacket! Thank you for staying with us! I am glad to hear that you had a good stay with us. You can always contact the management staff to discuss any issues you have while staying with us. Our goal is for every guest to receive outstanding guest service while they are with us. We look forward to seeing you... More 

Amarillo, Texas
Level Contributor
132 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed February 16, 2015

Just spent 1 night but was pleased. Excellent service, comfortable bed, large room with refrigerator, 2 burner electric stove, dinner ware, dish washer, the whole 9 yards! Located across from Texas Tech, on 19th and University, gets you anywhere in Lubbock fast.

Was this review helpful? Yes
StaybridgeLubbockGM, General Manager at Staybridge Suites Lubbock, responded to this review

Hello Admiral_Ross! Thank you for choosing Staybridge Suites Lubbock. We are glad that you had a nice stay with us. We strive to make sure all of our guests receive excellent service while they are here with us. We look forward to seeing you next time you are in Lubbock! More 

Plano, Texas
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed January 31, 2015

I stayed here for two nights in January 2015 for a visit to TTU. A huge advantage of this place is the location--I could easily walk to campus. As for the hotel itself, I really liked it. My room was comfortable and the kitchenette well-stocked. I truly felt like I could relax after my long drive and when I got... More 

Was this review helpful? Yes
StaybridgeLubbockGM, General Manager at Staybridge Suites Lubbock, responded to this review

Hi, Plano_Phil! Thank you so much for the great review. We love to see what our amazing guests have to say about our customer service and quality of our hotel. Even more so, we like to see where we can improve, to impress you even more. We strive to maintain a great staff that engages with the guests, and makes... More 

Longview, Texas
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed January 2, 2015

Two features of the Suite with one Queen bed made a positive impression upon me. Firstly, our room was located on the first floor, and the ceilings were 10' tall. This feature adds the feeling of spaciousness to the suite. Secondly, the small makeup area between the bed and the bathroom allows the bathroom to be utilized for bath/shower and... More 

Was this review helpful? Yes 1
StaybridgeLubbockGM, General Manager at Staybridge Suites Lubbock, responded to this review

Hello Tim19640114, first off, Congratulations on the graduation of your child! What a great feat and milestone to accomplish. Thank you for your review of our hotel, as we love to get the feedback to see if we can improve our services. We pride ourselves in making sure our guests receive friendly, hospitable service from our staff. We will be... More 

Questions? Get answers from hotel staff and past guests. Ask a question

136 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (17)
Viewed
Room/suite (4)
Viewed
Hotel & grounds (4)
Viewed
Dining (2)
Viewed
Other (7)

Management photos: Courtesy of the property manager

Viewed
All management photos (119)
Viewed
Room/suite (24)
Viewed
Dining (20)
Viewed
Hotel & grounds (9)
Viewed
Family/play areas (2)
Viewed
Bathroom (2)
Viewed
Pool/beach area (4)
Viewed
Business center/function rooms (2)
Viewed
Other (56)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Lubbock hotels
0.9 mi away
Overton Hotel and Conference Center
1.2 mi away
Courtyard by Marriott Lubbock Downtown
4.5 mi away
Holiday Inn Express Hotel & Suites Lubbock West
Show Prices
Show Prices
Show Prices
4.5 mi away
Hampton Inn & Suites Lubbock Southwest
4.3 mi away
Embassy Suites by Hilton Lubbock
2.0 mi away
Hawthorn Suites by Wyndham Lubbock
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay