We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Staybridge Suites Lubbock

3.0 of 5 2515 19th Street, Lubbock, TX 79410 (Formerly Hawthorn Suites)
Hotel website
Hotel deals
Special Offer
Save 10-30%
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Staybridge Suites Lubbock
Professional photos View all
Browse nearby
Staybridge Suites Lubbock
Write a Review

75 reviews from our community

Traveler rating
    33
    24
    10
    5
    3
See reviews for
21
9
10
32
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
  • All months
    (75)
  • Mar-May only
    (15)
  • Jun-Aug only
    (20)
  • Sep-Nov only
    (21)
  • Dec-Feb only
    (19)
All months
Longview, Texas
Contributor
17 reviews 17 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Two features of the Suite with one Queen bed made a positive impression upon me. Firstly, our room was located on the first floor, and the ceilings were 10' tall. This feature adds the feeling of spaciousness to the suite. Secondly, the small makeup area between the bed and the bathroom allows the bathroom to be utilized for bath/shower and... More 

Was this review helpful? Yes
StaybridgeLubbockGM, General Manager at Staybridge Suites Lubbock, responded to this review

Hello Tim19640114, first off, Congratulations on the graduation of your child! What a great feat and milestone to accomplish. Thank you for your review of our hotel, as we love to get the feedback to see if we can improve our services. We pride ourselves in making sure our guests receive friendly, hospitable service from our staff. We will be... More 

Contributor
14 reviews 14 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

What can I say? We enjoyed our stay! Clean and comfortable rooms. We slept well on their comfortable bed and nice pillows. Friendly and helpful staff who even joked with me about being a Steelers fan in Cowboy country. A great and refreshing hot breakfast with good coffee! I was especially happy with the coffee. Most hotels use cheap coffee... More 

Was this review helpful? Yes
StaybridgeLubbockGM, General Manager at Staybridge Suites Lubbock, responded to this review

Jennazel, We are so glad that you enjoyed your stay with us! We love all of our guests no matter which team they root for! And I agree the Wolfgang Puck coffee is the best! More 

Rio Rancho, New Mexico
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

We stayed here while visiting Texas Tech U and it was right by campus. The room was spacious and offered a full kitchen and pullout couch as well. It was nothing fancy, but served our purpose and allowed me to get a nice run on campus in the morning. The Holiday Inn Express has nicer rooms, but is way far... More 

Was this review helpful? Yes
Lisa E, Manager at Staybridge Suites Lubbock, responded to this review

Hello, mkhoosier! Thank you for your recent review of our hotel. We appreciate the great feedback, and will strive to make our property better for your next stay. While the Holiday Inn Express is newer, thus having nicer rooms, we will undergo a renovation in late 2015, and will definitely have a newer look a year from now. Until that... More 

Pflugerville, Texas
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Great location, easy to find. Wonderful room, lots of space, loved having a sitting area plus two desks, and the kitchenette is a great bonus. Loved that the tv swiveled to any sitting area in the room including the bed. Very clean and the desk clerks are friendly. Recommended!

Was this review helpful? Yes
Lisa E, Manager at Staybridge Suites Lubbock, responded to this review

Ms Weidknecht, Thank you so much for the great review. We are thrilled that you enjoyed your recent stay with us, and that you found our rooms comfortable and guest friendly. We strive to hire the best staff, so that our guests can experience amazing customer service, and true West Texas hospitality when visiting our great city. We look forward... More 

Austin TX
Top Contributor
61 reviews 61 reviews
25 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed December 18, 2014

I think all hotels in Lubbock are overpriced from what I saw when I booked and this was no exception. But everything was nice in this hotel - bed, suite, nice bath, internet, staff, breakfast. Definitely would go back. Convenient for the University too.

Was this review helpful? Yes
Lisa E, Manager at Staybridge Suites Lubbock, responded to this review

Hi, PeterPakChong! Thank you for your review of our hotel. We are glad that you found our facility satisfactory and convenient for your needs. We strive to maintain great, authentic customer service for our guests, since you are away from home. We look forward to seeing you again! More 

Houston, Texas
Top Contributor
112 reviews 112 reviews
19 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed December 15, 2014

The location couldn't be better; it's close to Texas Tech, restaurants and the airport. The rooms are nice but could use some updating; the place is 10+ years old. For example, some tiles in my bathroom floor (rm 216) were loose, there was some damage to the walls and the floors also creaked. The breakfast was just okay, it was... More 

Was this review helpful? Yes
Lisa E, Manager at Staybridge Suites Lubbock, responded to this review

Hi, travelmiamor! First off, Thank you for choosing us for your lodging needs while in Lubbock, and for the great review. We need to know if we fell short of our guests expectations, so that we can reach higher and accomplish 100% satisfaction. Yes, we are 15 years old, and have recently been bought by a new management company. We... More 

Palm Coast
Contributor
14 reviews 14 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 23, 2014

Stayed here over night for business somewhat close to the airport for early Friday morning flight. Staff was very nice, rooms were nicely decorated and very modern. Bed was comfortable, good experience all around. Close to several major chain restaurants.

Was this review helpful? Yes
Lisa E, General Manager at Staybridge Suites Lubbock, responded to this review

Thank You, Mario, for your review of our hotel on your last stay with us. We are thrilled that our facility and location were satisfactory to your needs. We look forward to seeing you again! More 

Houston, Texas, United States
1 review
4 of 5 stars Reviewed October 10, 2014

My boyfriend and I stayed here for a night while passing through on a road trip. The large room was extremely clean, and the bed was very comfortable. The amount of glassware and silverware available in the kitchenette was impressive. Staff was friendly and made us feel at home. On a side note, the breakfast was not very good and... More 

Was this review helpful? Yes
StaybridgeLubbockGM, General Manager at Staybridge Suites Lubbock, responded to this review

chloetula, We are glad that you enjoyed the room and that the staff made you feel at home. I am sorry that you did not enjoy breakfast or the Wolfgang Puck Coffee. We are continually working to make everything Great at the hotel, so feedback is always beneficial for us. We look forward to seeing you on your next road... More 

Houston, Texas
Top Contributor
97 reviews 97 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed October 4, 2014

Two of us stayed here on Thursday, Oct 2. It was my first time at this property. It is located an easy walking distance from Texas Tech, which is essentially across the street. The room had a small kitchen and living area with a separate bedroom. The rooms were clean. The bed was reasonably comfortable. There were two separate AC... More 

Was this review helpful? Yes
StaybridgeLubbockGM, General Manager at Staybridge Suites Lubbock, responded to this review

Hello TexT. We are very appreciative of your review and our excited to know that your first stay with us was outstanding. We're glad that we could answer your questions while staying with us. We look forward to having you as our guest again! More 

Independence, Missouri
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed September 18, 2014

Stayed here 1 night on a business trip. The staff was very friendly and the hotel was clean and comfortable. It is located on a busy intersection and to go west out of the hotel you have to go around the block. Other than that, there was nothing here to which to object.

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Staybridge Suites Lubbock, responded to this review

Dear jeppert3, Thank you for your review regarding your recent visit at our hotel and for providing us with your valuable feedback. We certainly do our utmost to make your stay comfortable and pleasant, so we are very pleased to note that you were satisfied with the level of service, facilities and location of the hotel. The feedback we receive... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Staybridge Suites Lubbock? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Staybridge Suites Lubbock

Address: 2515 19th Street, Lubbock, TX 79410 (Formerly Hawthorn Suites)
Phone Number:
Location: United States > Texas > Lubbock
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Staybridge Suites Lubbock 3*
Number of rooms: 82
Reservation Options:
TripAdvisor is proud to partner with IHG, Booking.com, Expedia, Cheap Tickets, Priceline, Despegar.com, Hotels.com, Agoda, TripOnline SA, Odigeo and Tingo so you can book your Staybridge Suites Lubbock reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Staybridge Suites Lubbock Hotel Lubbock
Lubbock Staybridge Suites
Hotel Style:
#15 Business Hotel in Lubbock

78 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (15)
Viewed
Dining (2)
Viewed
Room/suite (3)
Viewed
Hotel & grounds (3)
Viewed
Other (7)

Management photos: Courtesy of the property manager

Viewed
All management photos (63)
Viewed
Room/suite (12)
Viewed
Business center/function rooms (1)
Viewed
Hotel & grounds (4)
Viewed
Dining (12)
Viewed
Bathroom (1)
Viewed
Pool/beach area (2)
Viewed
Family/play areas (1)
Viewed
Other (30)
Hotels you might also like...
Check In Check Out
Price Your Stay