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All 56 Lubbock hotels

Staybridge Suites Lubbock

3.0 of 5 Hotel   |   2515 19th Street, Lubbock, TX 79410 (Formerly Hawthorn Suites)
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Ranked #14 of 56 hotels in Lubbock
A recent review
5 of 5 stars reviewed 1 week ago
CLA333 Lake tahoe
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64 people have reviewed this hotel

Traveler rating
    29
    19
    8
    5
    3
See reviews for
17
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28
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Portuguese first
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English first
Lake tahoe
Contributor
18 reviews 18 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

We recently stayed there during orientation for Texas Tech. It was right across the street and it made it easy to find our way around. The rooms were large, nicely decorated and very comfortable. They were also super clean. The staff here were so nice and friendly. The breakfast was good and even good coffee! The coffee is always out... More

Was this review helpful? Yes
Granbury, Texas
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 2 weeks ago

This is a hotel that I have stayed at several times, so I was familiar with the nice rooms, good breakfast, etc. And it is right across the street from Tech, so you can't beat the location. However, it was 100% booked (Move-in weekend); we checked in relatively early, and were given a King room with pull-out couch--unfortunately it smelled... More

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Rockwall, Texas
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

Right across the street from Texas Tech. Big, clean rooms. Full kitchen. Free breakfast. We only stayed one night, but could easily imagine being here a week or more. Outdoor pool, too. Employees were all nice and helpful and check-in took less than five minutes.

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Fort Worth
Top Contributor
82 reviews 82 reviews
30 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This was my second stay at this hotel--I was very pleased. The rooms are big and comfortable and you can't beat the location if Tech area is your destination. Front desk check-in and check out was speedy, staff were friendly, there were decent breakfasts as well as a happy hour during my stay. I willl plan on staying here again... More

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The Woodlands, Texas, United States
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This is no way management fault but if your room is facing the street (19th) it is going to be loud. You are right next to Tech ... you will hear tires screeching, sirens, etc. staff was friendly!!! I could tell when the person in the room above arrive because of the squeaking of the floor (my ceiling). Nice staff... More

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Lisa E, Director of Sales at Staybridge Suites Lubbock, responded to this review

Hi, Jennifer K! First of all, we apologize that you did not get a good night's sleep. We strive to provide an atmosphere where you feel at home, when you are away from home. There are some things that ARE beyond our control, and we are thankful that you understand that. We are glad that you enjoyed your stay, and... More

Locust Dale, Virginia
Top Contributor
98 reviews 98 reviews
15 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed July 19, 2014

After a disaster at a Candlewood inn also run by holiday inn the night before in Ft Worth….the Staybridge Suites in Lubbock was like an Oasis in the desert. Very comfortable beds with little noise from the road. They also offered a very good breakfast complete with a waffle in the shape of Texas which upset my Yankee wife (Yea)... More

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Lisa E, Director of Sales at Staybridge Suites Lubbock, responded to this review

Hello, Donald D! We are very appreciative of your review, and are thrilled that you enjoyed your stay with us. We're glad that the noise was not an issue, and that you liked our Texas-shaped waffles. We look forward to seeing you and your wife again, very soon. More

Contributor
18 reviews 18 reviews
18 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed June 26, 2014 via mobile

The staff at this hotel is great. Very kind, friendly, and helpful. Upon checking it found that they did not have my reservation that I had made 2 months ago but I think it was a problem with the 1-800 # people that booked the room. They were booked solid but somehow was able to still give me my reservation.... More

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Lisa E, Director of Sales at Staybridge Suites Lubbock, responded to this review

Hi, Sarah M! We are thankful that we were able to get you a room upon your arrival. We strive to provide fast, friendly West Texas hospitality, and a comfortable, at-home room for your lodging. We apologize that the pillows were not to your satisfaction, and will add that to our list of improvements. We are very appreciative of your... More

arlington,tx
Senior Contributor
30 reviews 30 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed May 24, 2014

good location across from tech was there to pick up my daughter who attends tech the only bad thing was when i booked this room asked for room with 2 beds upon checking in was told they only have 1 bed the 2 bed is a pull out couch (ouch) they did have a nice dinner that night Tue the... More

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Lisa E, Manager at Staybridge Suites Lubbock, responded to this review

Hi, gmoney! Thank you so much for your review from your recent stay at our property. I would like to apologize that you were not told that all of our rooms only have a single bed and a sleeper sofa. When we were built in 1999, they did not build the rooms large enough for two beds and a sleeper... More

Big Spring, Texas
1 review
5 of 5 stars Reviewed April 10, 2014

We can recommend this hotel. The rooms were clean. The employees were very helpful. The breakfast was better than average. We were in Lubbock due to a sick family member & received a discount without asking for one.

Was this review helpful? Yes
StaybridgeLubbockGM, General Manager at Staybridge Suites Lubbock, responded to this review

Hi, Eileen! Thank you so much for your kind review. It is our mission to make sure that every person feels at home, from the time they walk through our doors, until they leave our hotel. Although you were in Lubbock for a sick family member, we are glad that your experience in our city was a positive one. We... More

Austin, Texas
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed April 7, 2014

We loved how it was located near the Tech campus…but not good. Rooms are dirty. I can do old, outdated…but can't do dirty. Bathroom: tiles glued on without grout. Showered at night, still (4") standing water next morning. Moved reservations for remaining nights.

Was this review helpful? Yes
StaybridgeLubbockGM, General Manager at Staybridge Suites Lubbock, responded to this review

Ann, Thank you for your reveiw of our hotel. I apologize for the experience you had at our hotel. I would like to speak with you about your stay with us. We strive to make sure all of our guests feel like home and I am sorry that we fell short of this on your stay. Please contact me at... More

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Additional Information about Staybridge Suites Lubbock

Address: 2515 19th Street, Lubbock, TX 79410 (Formerly Hawthorn Suites)
Phone Number:
Location: United States > Texas > Lubbock
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Staybridge Suites Lubbock 3*
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Also Known As:
Staybridge Suites Lubbock Hotel Lubbock
Lubbock Staybridge Suites

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style
#15 Business Hotel in Lubbock
Hotel Class
Official Description (provided by the hotel)
Welcome to Staybridge Suites in Lovely Downtown Lubbock, Texas Conveniently situated across from Texas Tech University, Staybridge Suites Lubbock is near the University Medical Center, Covenant Health Systems and the Lubbock International Airport. This upscale extended stay Lubbock hotel offers easy access to a number of exciting attractions and well-known businesses. Ideally located in downtown Lubbock, TX, our pet friendly lodgings are near the famous Buddy Holly Center and the thrilling Joyland Amusement Park. Live music performances in the Depot Entertainment District and Texas Tech sporting events can also be found less than two miles away. Business travelers appreciate our extended stay Lubbock accommodations near companies such as Wells Fargo, Bank of America and Merrill Lynch. In order to meet our guests' business needs, free high-speed Internet access and a 24-hour business center are conveniently available on-site. During your stay, we hope you will feel right at home in one of our spacious suites featuring full-service kitchens. Complimentary breakfast, guest laundry services and evening Sundowner Receptions are provided for your convenience, while an outdoor pool and whirlpool, a fitness center, a guest library and a barbecue grilling pavilion are available for recreation. As you plan your trip, we invite you to explore our exceptional Lubbock hotel rates and make your reservations today. ... more   less 
Number of rooms
82

Questions & Answers

Questions? Get answers from Staybridge Suites Lubbock staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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