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All 56 Lubbock hotels

Courtyard Lubbock

3.0 of 5 Hotel   |   4011 South Loop 289, Lubbock, TX 79423
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Ranked #14 of 56 Hotels in Lubbock
Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed September 1, 2014
vanmorrison2003 Boston
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63 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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12 reviews 12 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed September 1, 2014

This hotel is in a good location and is very quiet. I had no problems with my reservation (through a third-party) or with check-in. The room was very clean and spacious, but the bed was not particularly comfortable. The towels are not so great. I got my room through Priceline's "bid" process, so I was perfectly happy with my stay.... More

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Allen, Texas
Senior Contributor
27 reviews 27 reviews
19 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed August 24, 2014

Check in was a smooth process. The girl at the front desk when we arrived was what you would normally expect. Stayed one night and guys you only get once chance (first impression). Room was clean and hotel so no complaints there; even the checkout process was smooth. However, after leaving there about a few hours later I called to... More

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TMIHospitality, Manager at Courtyard Lubbock, responded to this review

Dear Camarynok1, Thank you for taking the time to reach out to us. Please accept my sincere apologies for the negative experience you had with members of my staff. We take great pride in being able to provide exceptional service, and it is clear that we came up short. I appreciate you bringing this to my attention and would be... More

Fredericksburg, Texas
Top Contributor
62 reviews 62 reviews
13 hotel reviews
70 helpful votes 70 helpful votes
5 of 5 stars Reviewed August 10, 2014

We were in town for the first time for a family wedding. Rooms were clean and quite. Staff was friendly with large open area with different space to read or watch tv. First time staying in a Courtyard by Marriott and did not have a free breakfast or coffee. Coffee in rooms were good and indoor pool for grandkids were... More

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11 reviews 11 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed June 6, 2014

My wife and I travelled to Lubbock, TX for family reasons in late May and stayed at the Courtyard Marriott. Upon arriving at the hotel, we were greeted by very friendly front desk staff that seemed genuinely interested in making certain we had everything we needed for a comfortable stay. We arrived at about 10 am and they had a... More

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TMIHospitality, Manager at Courtyard Lubbock, responded to this review

Dear Bvit, Thank you for your thorough review of the Courtyard Lubbock. I am glad that you had a satisfactory stay, but am sorry that we did not provide you with the five star experience we strive to give our guests. I appreciate you recommending us to others and hope to have another chance to impress you on your next... More

Kona, HI
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 4, 2014

I've stayed here twice. Its Clean and comfortable and has some of the most helpful, friendliest staff you will ever meet. Decent size rooms overall. Kinda small sink areas, maybe should be redesigned. I like the Starbucks in the lounge. Also has an indoor pool/spa area. Good location to get around quickly, though not walking distance from Texas Tech. If... More

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Portales, New Mexico
Top Contributor
50 reviews 50 reviews
14 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed March 1, 2014

We were greeted by Kyle when registering he was super helpful. Our room was beautiful had a wonderful balcony overlooking the front. We were offered a free meal in appreciation of my husband being deployed the next day, it made our last hours together wonderful. thank you our only problem was the pool was out of service but the front... More

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Saint Louis, Missouri
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 15, 2014

As reviewed before it is a standard new Courtyard property but with better customer service then is standard. I left the do not disturb sign on my door and arrived back that afternoon to find a basket of fresh towels and toiletries. Was in town during the NFL conference championship games and the staff allowed us to watch the game... More

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Amarillo, Texas
5 reviews 5 reviews
5 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed January 20, 2014 via mobile

Stayed the weekend in Lubbock and chose Courtyard. The overall stay was good. The room was clean and spacious. We needed directions to a brewery outside of Lubbock and Kyle at the front desk was courteous to look it up and print it out for us. As we left our room, the housekeeping ladies were very sweet to wave goodbye... More

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Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed December 19, 2013

For years, my go-to hotels in Lubbock have been Hilton properties, but that's definitely changed. This Courtyard is the new style with a very open lobby and a small bar/bistro, but what sets it apart is the service. From the warm welcome at check-in to the very friendly person working the bistro, service was consistently very good. The rooms are... More

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Top Contributor
73 reviews 73 reviews
16 hotel reviews
185 helpful votes 185 helpful votes
5 of 5 stars Reviewed November 3, 2013

Courtyard saved us. We had a horrible experience at a hotel next door due mainly to Expedia. It was great to walk in to Courtyard with no problems, enter a clean room, and have Paul Mitchell products and Starbucks coffee! They made our stay go from Really bad to really good!

Was this review helpful? Yes 1
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Additional Information about Courtyard Lubbock

Address: 4011 South Loop 289, Lubbock, TX 79423
Location: United States > Texas > Lubbock
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Lubbock 3*
Number of rooms: 78
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Also Known As:
Courtyard By Marriott Lubbock Hotel Lubbock
Lubbock Courtyard
Lubbock Marriott

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