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Fairfield Inn & Suites Lubbock

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4007 South Loop 289, Lubbock, TX 79423
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Fairfield Inn & Suites Lubbock
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Fairfield Inn & Suites Lubbock
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54 reviews from our community

Traveler rating
    9
    22
    13
    8
    2
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20
5
3
15
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Fairfield Inn & Suites Lubbock
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Austin, Texas
Top Contributor
60 reviews 60 reviews
15 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed July 6, 2014

Stayed for one night, the remodelling is almost complete and not a disruption during the evening or night. Beds great, breakfast selection varied and good quality. Our grandson enjoyed indoor pool after long day if travel. Staff excellent. FYI this hotel in close proximity to Residence Inn and Courtyard and in my opinion prices and value here, with the remoldel,... More 

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Brenham, Texas
Senior Contributor
47 reviews 47 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed June 25, 2014

We booked this hotel in advance as we were visiting Tech, and just needed 2 rooms for one night. They told us it was being remodeled and construction was going on 8 am - 5 pm. No problem, right? It was the biggest mess I have ever seen. Amazed that it's open during this "remodeling".

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TMIHospitality, Manager at Fairfield Inn & Suites Lubbock, responded to this review

Dear Banana3tx, Thank you for taking the time to review your stay at the Fairfield Inn Lubbock. You will be happy to know that we are nearing completion of our remodel, and our entire staff is working extremely hard to make sure it does not interfere with our guests. I apologize for any inconvenience that was caused by this work.... More 

txyz
Senior Contributor
48 reviews 48 reviews
7 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed March 30, 2014

nice hotel in a good area right off the loop in Lubbock -easy to find and get to when traveling. We stayed there as a lay over while returning home from a ski trip and found the rooms clean and comfortable. Breakfast buffet the next morning was better than average and was well attended to by staff. overall a short,... More 

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Austin, TX
Senior Contributor
26 reviews 26 reviews
26 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed March 17, 2014

We were able to grab the last room on the fly. While they were still refurbishing, it didn't impact our stay. Rooms were clean and standard sized. It seemed like a good place to stay and I had no concerns at all about the area. I found the staff to be friendly and helpful. I was a big fan of... More 

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Saint Louis, Missouri
Contributor
19 reviews 19 reviews
15 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed February 15, 2014

I'm never the biggest fan of FI's because its a crap shoot on quality as opposed to the uniformity of a Courtyard. This hotel sadly proves that fact with a drab interior and semi run down rooms. That being said the staff was incredibly friendly and they make up for not having a pantry by providing free snacks which I... More 

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TMIHospitality, Manager at Fairfield Inn & Suites Lubbock, responded to this review

Dear James T, Thank you for taking the time to leave us your feedback. I'm glad to hear that my staff helped to make your stay memorable. They are a great asset to our hotel and I will be sure to pass your kind words on to them. We also look forward to your return to the Fairfield Inn Lubbock!... More 

Wautoma
Top Contributor
109 reviews 109 reviews
37 hotel reviews
55 helpful votes 55 helpful votes
3 of 5 stars Reviewed January 31, 2014

Stopped here after driving much longer than we had originally intended on our road trip. Arrived at 7:30Pm without a reservation, only 1 room left with king bed. Wanted a 2 bed room so Tasha called over to the Courtyard to see if they could accommodate us. They were fully booked. We were so tired, so we decided to take... More 

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TMIHospitality, Manager at Fairfield Inn & Suites Lubbock, responded to this review

Dear Maralyn T, Thank you so much for your review of the Fairfield Inn Lubbock. I'm glad to hear that you enjoyed your stay, especially our extensive complimentary breakfast. We hope that you will be able to come back and see us when our renovations are completely finished! Sincerely, Josie Z. General Manager More 

Dallas, Texas
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed January 24, 2014

Good value but would try to get a room that doesn't face the freeway. Road noise was louder than you would expect for this brand. The heating unit was also very loud and had a clicking noise. Looks like there are a few newer properties that may be a better option if the price was close.

Was this review helpful? Yes 1
TMIHospitality, Manager at Fairfield Inn & Suites Lubbock, responded to this review

Dear Robert S, Thank you for your review of our hotel. I'm glad to hear you found the Fairfield Inn Lubbock to be a good value. I apologize if your sleep was disturbed by any road noise. I will also address your comments about the heating unit with my maintenance team. We hope that you might offer us another visit... More 

Houston, Texas
Contributor
11 reviews 11 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed January 7, 2014

It's not at all fancy but it's a nice place to stay in Lubbock. The beds were comfortable, the front desk clerk was helpful and the breakfast supervisor couldn't have been more pleasant. However I was disappointed the hotel has no on-site workout facilities - while the hotel has arrangements with a local gym, I didn't have that kind of... More 

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Austin, Texas
Top Contributor
178 reviews 178 reviews
12 hotel reviews
73 helpful votes 73 helpful votes
4 of 5 stars Reviewed January 4, 2014

I've stayed here twice while passing through Lubbock, and I have never been disappointed. The location is great--right on the south Loop--and Marriott properties offer very consistent service and facilities. The front desk staff is very friendly and helpful, and the complimentary breakfast offers the typical motel fare--bananas, hot & cold cereals, boiled eggs, assorted breakfast breads, waffles, etc. It's... More 

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Houston, Texas
Senior Contributor
30 reviews 30 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed December 17, 2013

Nice mid range property. Friendly staff. Small lobby. Clean rooms with nice TV and a quiet mini-fridge, Comfortable bed. Good breakfast including eggs, sausages, oatmeal, waffles. Plenty of restaurants within walking distance. Small indoor pool and Jacuzzi. Free Wi-Fi. On opposite side of city from Texas Tech University, and also the airport. The city is small enough that it is... More 

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