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Fairfield Inn Lubbock

2.5 of 5
4007 South Loop 289, Lubbock, TX 79423
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Fairfield Inn Lubbock
Ranked #28 of 53 hotels in Lubbock
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27 reviews from our community

    Trip type
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    5
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    6
    5
    1
Date Rating
Houston, Texas
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed June 19, 2012

I was expecting much more from a Marriott hotel. The building was old and really worn, but what was really upsetting was the disgusting room. Our bathroom floor was sticky, both mine and my parents showers were greasy feeling and I found blood on our sheets. I requested new linens and when I returned to the room there was a... More

Was this review helpful? Yes 2
Management response:
June 22, 2012

Thank you for your valuable feedback on your stay; please accept my apologies for these unfortunate issues with your room. Our main concern is ensuring we maintain the highest standards of quality and cleanliness that our guests have come to expect; I have advised our staff and housekeeping to focus on the condition of our linens more closely. We appreciate... More

Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 of 5 stars Reviewed May 13, 2012 via mobile

Traveling through Lubbock, Fairfield Inn provides a reasonable value, clean facility, good location, for a honest price.

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Amarillo, TX
Senior Contributor
43 reviews 43 reviews
18 hotel reviews
Reviews in 15 cities Reviews in 15 cities
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed May 11, 2012

First, this is not a nasty hotel, a dump, or anything like that. The poor rating is because of the price and the brand, expectations are not met. The service was poor. I checked in behind another group. The service was slow getting them checked in and not very friendly whatsoever. When they asked if there was anywhere they could... More

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See 13 more reviews by joelamosobadiah for Lubbock
LubbockFF_GM, General Manager at Fairfield Inn Lubbock, responded to this review
May 29, 2012

Thank you for your feedback and bringing these issues to our attention. I apologize we did not provide you with the experience you expected while staying with us. We failed to keep our guest promises, making you feel welcomed and making sure everything worked in the room. We have made changes in our staff along with retraining. Our number one... More

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5 of 5 stars Reviewed March 3, 2012 via mobile

Nice, clean, quiet. Lots of reviews here state this is an average Fairfield Inn, which is an accurate- but not derogatory statement. Fairfield is consistent, which is what I like. Everything was clean and comfy, nothing was broken, etc. Staff was very friendly. Breakfast was good. Directly in front of hotel is an Outback, Cheddar's, ihop, & Jason's deli. Hotel... More

Was this review helpful? Yes 1
See 5 more reviews by Cryoking for Lubbock
Detroit, Michigan
Top Contributor
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26 helpful votes 26 helpful votes
3 of 5 stars Reviewed December 16, 2011 via mobile

Only average for a Courtyard. Needs to upgrade the towels they are almost like sandpaper.

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Houston, Texas
Senior Contributor
36 reviews 36 reviews
26 hotel reviews
Reviews in 23 cities Reviews in 23 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed December 2, 2011

I agree with the others, there's nothing fancy about this hotel. It was clean which is great, the food wasn't too bad although the dining room is VERY small. The elevator is kinda small, but this is Lubbock we are talking about. It has good access and restaurants around it and it's convenient to most of what you need in... More

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Dallas, TX
Senior Contributor
32 reviews 32 reviews
29 hotel reviews
Reviews in 24 cities Reviews in 24 cities
95 helpful votes 95 helpful votes
3 of 5 stars Reviewed October 2, 2011

There is really nothing that sticks out about this hotel that can be highlighted. It is relatively inexpensive, so if you are looking for a hotel with no bells and whistles, then it may should be considered. It has your standard bed and bathroom, has easy access to the main highway and is located next to a few restaurants. I... More

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West Texas
Contributor
17 reviews 17 reviews
17 hotel reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed July 28, 2011

I've stayed at this hotel a few times during trips to Lubbock. The remodel has much improved the overall look and feel of the room. I stay here on business generally. The front desk folks are usually very friendly and efficient. The lobby is typical of older FIs, small with some older furniture. The room features newly (within the past... More

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See 3 more reviews by KevinTexas for Lubbock
Las Vegas, Nevada
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed January 30, 2011

I've been working at staying at Marriott properties, mainly due to my Rewards points, etc... so I get to enjoy both the good and the bad/older properties in the Marriott Family of hotels. As a general customer, I would say this hotel is extremely average.. if not a little under average. Upon checkin, I had to make conversation with the... More

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Snyder texas
1 review
5 of 5 stars Reviewed June 20, 2010

We were in Lubbock with a family member receiving cancer treatment. The rooms were very clean and comfortable. The hotel is located close to many restaurants and very convenient for shopping. The staff at the front counter as well as housekeeping went above and beyond to make sure our stay was very comfortable. As we left the hotel and were... More

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Additional Information about Fairfield Inn Lubbock

Also Known As:
Fairfield Inn Lubbock Hotel
Fairfield Inn Lubbock Hotel Lubbock
Fairfield Lubbock
Lubbock Fairfield Inn
Lubbock Fairfield
Address: 4007 South Loop 289, Lubbock, TX 79423
Phone Number:
Region: United States > Texas > Lubbock
Amenities:
Business Center Fitness Center Free Breakfast Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #28 of 53 hotels in Lubbock
Price Range: $$
Hotel Class:2.5 star (2.5*)
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