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All 55 Lubbock hotels

Hampton Inn Lubbock

2.5 of 5 Hotel   |   4003 South Loop 289, Lubbock, TX 79423
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72%
Ranked #7 of 55 hotels in Lubbock
A recent review
4 of 5 stars reviewed 5 days ago
Leonard Robert V Austin, Tx, United States
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93 people have reviewed this hotel

Traveler rating
    39
    26
    17
    5
    6
See reviews for
34
13
5
29
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • Any
English first
Austin, Tx, United States
1 review
4 of 5 stars Reviewed 5 days ago NEW

The only flaw with this hotel is that there was no shampoo. Everything else, but no shampoo. The room was great, the breakfast...beyond my expectations. Everything was great, until I went to shampoo my hair. There were two bottles of lotion and no shampoo...This overshaddowed my entire stay.

Review collected in partnership with Hampton

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TMIHospitality, Manager at Hampton Inn Lubbock, responded to this review

Dear Mr. Leonard, Thank you so much for filling out a review of the Lubbock Hampton Inn. I'm glad to hear that you found your stay enjoyable, especially our complimentary breakfast. I would like to apologize for the mix up with the lotion instead of shampoo. We will be much more diligent with our in room amenities so that this... More

Houston, Texas
Top Contributor
175 reviews 175 reviews
14 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed 1 week ago

I have stayed here before on business trips and have found it acceptable every time. It has a good location. Indoor pool and 1 elevator for this 3 story property. My 3 star rating is what I expect when I stay at any Hampton Inn. This is a good hotel and I recommend it.

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TMIHospitality, Manager at Hampton Inn Lubbock, responded to this review

Dear Mike60984, Thank you for your review of the Hampton Inn Lubbock and for your continued business. I'm glad to know that your stay is always satisfactory. However, I'm sorry that we did not offer you an exceptional experience. We will work even harder to exceed your expectations on your next stay with us. Sincerely, Andy B. General Manager More

Amarillo, Texas, Usa
2 reviews
5 of 5 stars Reviewed 2 weeks ago

This is a fantastic hotel with great amenities, wonderful staff, and great accomodations. Exceptional value for the money! I highly recommend this hotel to any one traveling for business or pleasure. The room was very clean, there was a great selection for breakfast and the pool and hot tub were kept in immaculate condition.

Review collected in partnership with Hampton

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TMIHospitality, Manager at Hampton Inn Lubbock, responded to this review

Dear Jennifer B, Wow, what a great review of your stay at the Lubbock Hampton Inn. We are always here to serve you and love sharing our Hamptonality! Thanks for your kind words, I can't wait to share with the whole staff! We look forward to your return. Warm thanks, Andy Booker General Manager More

1 review
4 of 5 stars Reviewed 2 weeks ago

We were very satisfied with the personnel, the room and the entire facility. We were greeted and checked in quickly and our very few questions were answered very good and what ever question we had was explained very professionally.

Review collected in partnership with Hampton

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TMIHospitality, Manager at Hampton Inn Lubbock, responded to this review

Dear JameshY8268PW, Thank you so much for the review of your stay at the Hampton Inn Lubbock. I am a firm believer that our amazing staff is what sets us apart, and I am glad to see they made your stay wonderful! We hope to see you again. Thanks again, Andy B. General Manager More

Austin, Texas, USA
Contributor
11 reviews 11 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Breadfast food ok. The problem was Fox "news" on during breakfast and several patrons were in disagreement over the screaming heads. I suggested local news or CNN. We have stayed here several times and appreciate the friendliness of the staff.

Review collected in partnership with Hampton

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TMIHospitality, Manager at Hampton Inn Lubbock, responded to this review

Dear Chauvin, Thank you for taking the time to review your stay at the Lubbock Hampton Inn. I am sorry that the TV disturbed your breakfast but am so glad our staff made it up to you! We hope to see you again soon! Kind thanks, Andy B. General Manager More

Ojai, California
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I recently stayed at this hotel. My father was ill and in the hospital. The staff here were so professional, kind, and helpful. Old fashioned customer service that you rarely see anymore! Great accomadations as well and good price. I would definately stay at this hotel again.

Review collected in partnership with Hampton

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TMIHospitality, Manager at Hampton Inn Lubbock, responded to this review

Dear Kate L, Thank you so much for taking the time to review your stay at the Lubbock Hampton Inn. I am glad to hear that our team really stepped up to make you feel welcome during this difficult time. If you ever need anything, please do not hesitate to let us know! Sincerely, Andy Booker General Manager More

Hazlehurst, Mississippi
1 review
4 of 5 stars Reviewed March 3, 2014 via mobile

This was a very nice hotel. Rooms were very clean & well maintained. Breakfast area was great & had a good selection. Also want to thank Edward who works there for his help and hard work!! Very dedicated employee.

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TMIHospitality, Manager at Hampton Inn Lubbock, responded to this review

Dear Bnott74, Thank you for reviewing your stay at the Lubbock Hampton Inn. I am glad to hear you enjoyed your room and our hot breakfast. I will be sure we celebrate Edward at our next morning huddle! We hope to welcome you back soon. Sincerely, Andy Booker General Manager More

BELEN
1 review
2 of 5 stars Reviewed February 23, 2014

Semi trucks were allowed to park in front and behind Hotel.....Could hear refrigeration units and engines run all night long........Value of room was below the $149 that was paid....Staff was friendly and walking distance to restaurants....easy access to freeway.

Review collected in partnership with Hampton

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TMIHospitality, Manager at Hampton Inn Lubbock, responded to this review

Dear David A, Thank you for leaving us your feedback of the Hampton Inn Lubbock. I'm glad to hear that my staff was friendly and our location near restaurants was convenient for you. Please accept my apology for any noise that disturbed your stay. On future stays we'd be happy to place you in a room away from the parking... More

Chula Vista, California
1 review
5 of 5 stars Reviewed February 19, 2014

We are usually very pleased by accommodations at Hampton Inns and so booked several days at this one while in town for our granddaughter's wedding. As usual, we were very pleased with the handicapped room and its amenities. The staff was great, very welcoming and attentive to all our needs. Breakfast was a wonderful variety of options and the staff... More

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TMIHospitality, Manager at Hampton Inn Lubbock, responded to this review

Dear NavySix, Thank you for leaving us a review. I am so glad that you enjoyed your time at the Lubbock Hampton Inn. We always love being a part of a family's happy memories and hope to see you again soon! Warm thanks, Andy Booker General Manager More

Lubbock, United States
1 review
5 of 5 stars Reviewed February 18, 2014

This was a great experience, hotel was very clean, the bed was comfortable and staff were very accomodating. Breakfast was delicious, and the hot tub was perfect! We would recommend this hotel for your next stay!!!

Review collected in partnership with Hampton

Was this review helpful? Yes
TMIHospitality, Manager at Hampton Inn Lubbock, responded to this review

Dear Debbie B, We are so glad that you chose the Lubbock Hampton Inn for your romantic getaway! Thank you for your great review, and don't forget you can come and visit us anytime! Thanks, Andy Booker General Manager More

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Additional Information about Hampton Inn Lubbock

Also Known As:
Lubbock Hampton Inn
Address: 4003 South Loop 289, Lubbock, TX 79423
Phone Number:
Location: United States > Texas > Lubbock
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotel in Lubbock
#15 Business Hotel in Lubbock
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Lubbock 2.5*
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