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All 56 Lubbock hotels

Hampton Inn Lubbock

2.5 of 5 Hotel   |   4003 South Loop 289, Lubbock, TX 79423
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Ranked #7 of 56 Hotels in Lubbock
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 1 week ago
Michelle M Austin, Texas
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122 reviews from our community

Traveler rating
    53
    36
    21
    5
    7
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47
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Austin, Texas
Contributor
13 reviews 13 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

First off, my mediocre stay at this hotel was definitely negatively impacted by the overall Hilton experience of making reservations and booking. They're just not very good at it. I was trying to book while on the road from my phone, and they did NOT make that easy- no online booking from a mobile device. I ended up calling and... More

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TMIHospitality, Manager at Hampton Inn Lubbock, responded to this review

Dear Michelle M, Thank you for taking the time to review your stay at the Hampton Inn Lubbock. I'm pleased you enjoyed our complimentary breakfast. However, I'm sorry to hear about the frustrations you experienced while booking your room. I'm especially sorry that after you arrived you did not receive the exceptional service we strive for. I have addressed your... More

Austin, Texas
Top Contributor
97 reviews 97 reviews
59 hotel reviews
105 helpful votes 105 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stay at Hampton properties throughout the year and found this one to be on par with most. Rooms were clean, walls were thin, beds were comfortable, breakfast was a Hampton breakfast (you know what I mean) parking was abundant, AC was cold and it's in a good location. The difference is that the they have an excellent staff, especially... More

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New Mexico, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Stayed at the hotel to make a morning commute for surgery short. This hotel was clean and comfortable and allowed me to get a good night sleep the night before surgery. If staying overnight in Lubbock again, I would not hesitate to stay at this hotel.

Review collected in partnership with Hampton

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Denver, Colorado
Top Contributor
63 reviews 63 reviews
23 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I am a Hampton regular, I think they do everything just right for a business traveller. This was no exception, however this is an older property and as such a little dark, dreary, low ceilings, small breakfast room and with lingering odors, ie I had to check that I hadn't been put in a smoking room as the room definitely... More

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TMIHospitality, Manager at Hampton Inn Lubbock, responded to this review

Dear Susan_0002, Thank you for your review of the Hampton Inn Lubbock. I'm glad that you enjoyed our clean rooms, friendly staff and complimentary breakfast. We take great pride in being able to deliver an exceptional experience, and I'm sorry that we came up short during your stay. We appreciate your feedback and hope that if you find yourself back... More

Tulsa, Oklahoma
1 review
5 of 5 stars Reviewed 3 weeks ago

Great service11 Excellent staff. Night manager helped us find our way after 1 am down I-27 wit hexplicit instructions. She was waiting for us at the front door to make sure we did not need anything else. She wanted to make sure that my wives health problems were under conmtrol.

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Oklahoma City, Oklahoma
Contributor
16 reviews 16 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Every Hampton Inn I have stayed at has been quiet and comfortable. The staff is always very accommodating, and they serve a good breakfast, until 11 am I believe. That is nice, since I don't always want to be out of bed at 9 am.

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Senior Contributor
23 reviews 23 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We were in Lubbock for the weekend and the Hampton Inn Lubbock was really nice. Super comfortable king bed. Love that they clean the duvet cover each time the rooms changes hands. It was clean, smelled really nice and the staff were friendly. The parking is a little cramped but we did find places to park each time we came... More

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Lubbock, United States
1 review
3 of 5 stars Reviewed 4 weeks ago

My travel plans pushed back by a day & booking messed up changing reservation. When checked in, hotel was booked and rest of week was being charged under non-corporate rate, which hotel didn't notice for a couple days and could not correct the first night I stayed, though they were for the rest of the time. Should have checked my... More

Review collected in partnership with Hampton

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TMIHospitality, Manager at Hampton Inn Lubbock, responded to this review

Dear Christopher W, Thank you for reviewing your stay at the Hampton Inn Lubbock. I'm sorry to hear about the problems you experienced with your reservation. I hope that the rest of your stay was to your liking and that if you ever find yourself back in the area, you will allow us another chance to host you. Sincerely, Andy... More

Georgetown, United States
1 review
1 of 5 stars Reviewed August 12, 2014

You rent a room to SLEEP - comfortable, excellent bed. This bed we had (King) was horrible and we had a miserable night's sleep. The A/C isn't great either. I parked in a space where their sprinkler system went off during the night. The water they sprinkle with is horrible and we THOUGHT damaged my 5 day old $ 58,000... More

Review collected in partnership with Hampton

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TMIHospitality, Manager at Hampton Inn Lubbock, responded to this review

Dear Dareen A, Thank you for taking the time to review your stay at the Hampton Inn Lubbock. I'm so sorry that your bed was not to your liking and that our sprinkler system negatively impacted the impression of your overall stay. I will share your concerns with my maintenance team to ensure that future guests do not have the... More

Austin, Texas
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 8, 2014

Stayed during visits with family members. Comfortable beds, good breakfast, very nice people (especially Mona Boicu, Asst. Gen. Mgr., at the front desk). Easy access to wi-fi. Quiet, even when the hotel, by the looks of the parking lot, was full. Surrounded by wide variety of eating places within easy walking distance.

Review collected in partnership with Hampton

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Additional Information about Hampton Inn Lubbock

Address: 4003 South Loop 289, Lubbock, TX 79423
Phone Number:
Location: United States > Texas > Lubbock
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Lubbock 2.5*
Number of rooms: 80
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Also Known As:
Lubbock Hampton Inn

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