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Hampton Inn Lubbock

Certificate of Excellence
2.5 of 5
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4003 South Loop 289, Lubbock, TX 79423
Hampton Inn Lubbock
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Ranked #6 of 57 Hotels in Lubbock
Certificate of Excellence
A recent review
5 of 5 stars reviewed 6 days ago
David V Moon Township, United States
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172 Reviews from our TripAdvisor Community

Traveler rating
    78
    53
    29
    5
    7
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66
26
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Moon Township, United States
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW

This location provides easy access to the loop surrounding Lubbock. Restaurants are close by and the staff is exceptionally helpful and friendly. This hotel is an excellent choice if staying or passing through the Lubbock area.

Review collected in partnership with Hampton

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San Antonio, Texas
Level Contributor
200 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
3 of 5 stars Reviewed 1 week ago

Older property next to 4 restaurants. Room was very good, clean and the bed was comfortable. The morning breakfast was ok, limited options. bacon was not good - very cheap cuts. the eggs were ???. we will stay at the other hampton on our return trip home.

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TMIHospitality, Manager at Hampton Inn Lubbock, responded to this review

Dear TexasTravler45, Thank you for your review of the Hampton Inn Lubbock. I'm glad that the cleanliness of your room and the comfort of your bed were satisfactory. However, I am sorry to hear that the rest of your stay did not meet your expectations. I have shared your comments with my staff to ensure that future guests do not... More 

Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 1 week ago

Food was decent, staff was nice. The hotel needs an update and our room smelled like smoke. Our toilet was also broken from the start and we were way too tired to have someone fix it late at night. Hallways seem really narrow and dark. For $200 a night, not that impressive .

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TMIHospitality, Manager at Hampton Inn Lubbock, responded to this review

Dear Khammel, Thank you for reviewing the Hampton Inn Lubbock. I'm pleased you found our staff to be nice. I do apologize for the issues you experienced during your stay. Your comments have been addressed with my staff to ensure any deficiencies are corrected. I hope that we will have another chance to impress you on your next trip to... More 

Oklahoma City, United States
1 review
3 of 5 stars Reviewed 1 week ago

Not my greatest Hampton experience. The air conditioning unit had leaked all over the floor in the room and the carpet near the unit was soaking wet. Didn't offer to switch my room because they were booked and waiting for others to arrive. Then, housekeeping neglected to clean my room.

Review collected in partnership with Hampton

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TMIHospitality, Manager at Hampton Inn Lubbock, responded to this review

Dear Deidra D, Thank you for reviewing the Hampton Inn Lubbock. I'm very sorry about the issue you had with your A/C unit. I have shared your comments with my maintenance staff to ensure this was an isolated incident. I hope that we will have a chance to make up for this during your next trip to Lubbock. Sincerely, Heather... More 

Wichita, Kansas, United States
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Our trip was for a softball tournament. It started off very bad with half of our team getting moved to a different hotel due to it being over booked. The rest of the stay was very good for us. Alejandro, one of the night staff was amazing. We frequently got in late. He was always there to help us out... More 

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Houston, Texas
Level Contributor
47 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Nice rooms with current décor, good beds and nice towels. Meets the expectations of a standard Hampton Inn. The hotel was full with several groups booked there but was quiet. Good, hot breakfast. Convenient to restaurants and located on the loop for easy access.

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Ft Worth, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

located behind other business, difficult to see from the frontage road. If you miss it ( like I did) its a nice drive to get back to the hotel. Go slow don't miss the entrance. Over all this was a very nice place to stay and the employees were nice , more so for the evening shift.

Review collected in partnership with Hampton

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Midland, Texas
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed May 26, 2015

This Hotel was close to restaurants, shopping and was nice and clean. The breakfast was very good and they left cookies out for the entire day. The workout facilities were nice and the pool and hot tub were convenient too.

Review collected in partnership with Hampton

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Odessa, Texas
Level Contributor
87 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed May 25, 2015

I stayed here on a Thursday night and was surprised in a good way. The room was very clean and staff nice and accommodating. The only complaint I have is that the shower knob was broken and you had to push it in the turn in it on and off rather that just turn it. The breakfast was excellent and... More 

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Mississippi
Level Contributor
273 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 140 helpful votes
5 of 5 stars Reviewed May 19, 2015

My wife and I stayed here with relatives. Amazingly, our relatives didn't seem familiar with Hampton Inn, but they seemed to really like this one. Some of the positives about the hotel: free wifi, microwave, minifridge, working TV, the hotel seemed relatively new or at least newly renovated, the breakfast was excellent by U.S. standards, the friendly receptionist gave us... More 

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