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All 56 Lubbock hotels

Econo Lodge

2.0 of 5 Motel   |   4801 Avenue Q, Lubbock, TX 79412 (Formerly Howard Johnson Express Lubbock)
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22%
Ranked #51 of 56 hotels in Lubbock
  • Reviews (31)
  • Photos (22)
  • Amenities
  • Q&A
  • Room tips (4)
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31 people have reviewed this hotel

Traveler rating
    2
    5
    5
    6
    13
See reviews for
10
9
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4
Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • German first
  • Any
English first
Santa Fe, New Mexico
1 review
1 of 5 stars Reviewed May 3, 2014

This EconoLodge is poorly maintained, filthy, and overpriced. It is advertised online at $44; they charged me $79. My stay was unplanned and under duress after a blowout on the highway. Never again! I would rather sleep in my car.

Was this review helpful? Yes
holbb, Director of Sales at Econo Lodge, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More

Amarillo, Texas
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed March 5, 2014

Stayed there weekend of March 1 2014. In the middle of the night my son woke up and said something was bitting him. Woke up and found bugs crawling on the wall, under our sheets and on our pillows! Notified the manager and all he said was "what do you want me to do were sold out"! He said we... More

Was this review helpful? Yes 2
holbb, Manager at Econo Lodge, responded to this review

I sincerely apologize for the inconvenience caused due to the bug problem. Thank you so much for your valuable feedback, We are working on that issue and it will get resolved. We are continuously working in upgrading our services and i am sure the next time you are here you will see the difference. We appreciate your business and we... More

Wildwood, NJ
Top Contributor
92 reviews 92 reviews
21 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed February 26, 2014

I arrived late, about 1am, (2/21) to find Lubbock full house with a high school baseball tournement. Roomm was $80 with AAA, and they had 3 left. I only needed to stay for about 6 hours, so I took it. Old-school tv, but it worked fine. They may have wi-fi, may not. There was a portal in the wall, but... More

Was this review helpful? Yes
holbb, Manager at Econo Lodge, responded to this review

First of all we would like to thank you for your business. We do get these occasional full house in lubbock and it can get troublesome for some people. We just want to say that we will try our best to improve our results and hopefully exceed your expectations the next time you are with us. Thank you again for... More

Austin, Texas
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed February 16, 2014

We only stopped here because we had been on the road all day and were tired. We had originally planned on staying at the La Quinta near the Lubbock airport, but being as we had never been to this city before, we were totally lost. So we stopped here, since it was on the route we were travelling to Austin... More

Was this review helpful? Yes 1
holbb, Manager at Econo Lodge, responded to this review

Thank you for your stay at the Econo Lodge. We are sorry for your inconvenience. We will take your review and we will definitely improve our standards. Thank you again for staying at the Econo Lodge! More

Hawaii
Reviewer
5 reviews 5 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed February 15, 2014 via mobile

Reserved a non-smoking room, but put in a room with strong cigarette smell. TV broken. No bath mat. No attention to the basics by the staff. It is very annoying. Oh, one more thing. Most of the paint on the door of my room has peeled off.

Was this review helpful? Yes
holbb, Manager at Econo Lodge, responded to this review

We would like to thank you for your stay at the Econo Lodge. We really do apologize for the inconvenience. Did you contact the front desk with the smoking in the room problem? We usually do our best to take care of the problem. We will also be renovating our property this summer. We do again apologize for the room.... More

Lubbock, Texas
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed January 5, 2014

Staff seem very nice. Place was mostly empty so it was quiet. It's clean. Though a plumber could really help out. The shower is terrible when you switch to coming out of the shower 60% still comes out of the bottom so the pressure is terrible and if you turn the sink on too high water goes all over the... More

Was this review helpful? Yes
holbb, Manager at Econo Lodge, responded to this review

Thank you for choosing Econo Lodge in Lubbock, Texas. We apologize for the inconvenience with the shower, we would like you to know that we have taken care of the problem. We strive for the best here at Econo Lodge and hope your next stay will be better. We do read these reviews and try our best to improve our... More

Hugoton, Kansas
2 reviews
1 of 5 stars Reviewed November 12, 2013

We stayed here for a rock concert and a little shopping; thus, we just needed a place to lay our heads at night. We phoned them to let them know we would be arriving late (1:00 am) and they seemed to understand - it was hard to tell because no one spoke English very well. We arrived and the night... More

Was this review helpful? Yes
Santa Anna, Texas
Contributor
15 reviews 15 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed September 21, 2013 via mobile

Staff are rude and can't speak very good English. No thank yous, have a good evening or come back. Price gouged us just because there was a Texas Tech game and parents weekend. We were not there for either. Room smelled. Hole in the wall with toilet paper stuffed in it. Need was hard. Only 3 pillows for a king... More

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1 review
1 of 5 stars Reviewed May 31, 2013 via mobile

Beware!!!! Staff is very RUDE mattress feel like your laying on springs only UNCONFORTABLE & houskeepers RUDE The Owners Live across the street Jay VERY FRIENDLY but his wife has the WORST ATTUTIDE EVER NOT A PEOPELS PERSONS & VERY UNPROFESSIONAL Location & Rates Is Great & Convient... But Beds Staff Cleaness VERRRRRY POOOOOR. NOT allowed 2 Have Guest Mus... More

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Andrews, Texas, United States
Top Contributor
53 reviews 53 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed April 24, 2013

The rates were cheap for a nights stay. But all the plugs in the room would not hold any electrical things, bed wasn't the most comfortable but not horrible, and had a kinda funny smell. The people that run it are nice though and the breakfast was not bad.

Was this review helpful? Yes 1
holbb, Manager at Econo Lodge, responded to this review

Thank you very much for choosing to stay with us. The entire Team is very happy to hear you We will concern problem you had a while staying at our property. enjoyed your visit; we all enjoy the hospitality we may provide. We hope to see you again soon, More

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Additional Information about Econo Lodge

Address: 4801 Avenue Q, Lubbock, TX 79412 (Formerly Howard Johnson Express Lubbock)
Phone Number:
Location: United States > Texas > Lubbock
Price Range (Based on Average Rates): $
Hotel Class:2 star — Econo Lodge 2*
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Also Known As:
Howard Johnson Lubbock
Lubbock Howard Johnson

22 photos of this hotel

Management photos: Courtesy of the property manager

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Hotel & grounds (3)
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Room/suite (5)
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Other (9)

Amenities

Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Class
Number of rooms
56

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