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Econo Lodge

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4801 Avenue Q, Lubbock, TX 79412 (Formerly Howard Johnson Express Lubbock)
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Choice Privileges Points
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1 room 1 guest
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41 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
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    (41)
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    (14)
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Thailand
Level Contributor
27 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed July 15, 2015

Booked my reservation for a Queen room and cleanliness is the only thing I demand. I arrived and was greeted indifferently by a clearly unhappy gentleman at the front desk. He quickly took payment and provided a room key. I parked in front of the room amid trash in the parking lot, then entered the room to an overpowering smell... More 

Was this review helpful? Yes 1
holbb, Manager at Econo Lodge, responded to this review

Hello Katie, I am sorry for your experience with us. We will refund your money as requested. If there is anything else you need, please do not hesitate to call us and we will resolve all the problems. Thank you. More 

Rockdale, Texas
1 review
4 of 5 stars Reviewed July 2, 2015

We had no problems with this hotel. We came in late one night and left out next morning, but had a rather pleasant stay. The room/ bed/bathroom were all clean. Flat screen TV screen was larger than most hotels. There was a iron, room safe, charging station by the bed-free wifi-, large hairdryer,micro, and refrigerator. The breakfast was hot and... More 

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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 5, 2015 via mobile

the room was suppose to have an alarm clock an iron and a blow dryer, had none of these, it looked like someone stole them. spiders on the towels, carpets and ceiling black with dirt and mold and not just in one spot- they were caked with dirt and mold, the electrical outlet covers broken, electrical outlets didnt work, air... More 

Was this review helpful? Yes 1
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 18, 2015

It was a horrible experience. Definitely the worst place I have ever stayed. I was so tired and that was the only reason I stayed. Carpet has stains, sofa with stains. Bed horrible. I even had to put my own clothes over the pillow in order to sleep. I wish I knew what I was getting into before I paid... More 

Was this review helpful? Yes 1
Moorhead, Minnesota
Level Contributor
165 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
4 of 5 stars Reviewed May 10, 2015

Looks like the owners are putting in some updates. Nice flat screen tv and fridge in room. For the price i was very happy with my stay. Breakfast had some choice and not just cereals and toast. Also had waffles and eggs. Small out doors pool that looked clean but i did not use. Walgreens, Churches Chicken and WhataBurger across... More 

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Colorado
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed March 27, 2015

We arrived very late to Lubbock and this is the place we found to stay. We were super tired but could not sleep, this is located in a very busy/noise and loud area. One of the comforters was stained, carpet was not vacuumed very well, and then our toilet was leaking. The room was a non-smoking but it smelled like... More 

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Corpus Christi, Texas
Level Contributor
167 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
2 of 5 stars Reviewed March 10, 2015

The room smelled smoky, I missed Saturday night live because the cable in the room didn't have nbc, no coffee pot in room, wifi was unreliable, business center computer did not work, and breakfast was a waffle ( no other options) and yucky coffee ( no orange juice). All other hotels were sold out so I was stuck here.

Was this review helpful? Yes 1
Abilene, Texas
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed December 12, 2014

I should have checked the reviews! This place is HORRIBLE. I had reserved a double, non-smoking thru my Choice Privileges; when we arrived we had a single bed (small) in a smoking room. Even though there were obviously several vacancies, the front desk called the "manager" and they would not change our room. The only positive is that we told... More 

Was this review helpful? Yes 1
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed October 18, 2014

We were visiting for family weekend my son goes to Texas Tech. Arrived after a 9 hour drive at 3:15 on fri the 10th receptionist said she had canceled my reservation that I had made 4 months earlier. Due to my credit card was not going thru said she did not call me to verify there was no number listed... More 

Was this review helpful? Yes 1
holbb, Manager at Econo Lodge, responded to this review

Dear, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional... More 

Las Vegas, New Mexico
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed August 13, 2014

I am not one for expensive hotels. After my experience at this hotel I will pay more for better quality. The owners are unprofessional and do not care if you have an issue! All they care about is the money they can get in their pocket! If you have an issue with the room or complaint keep it to yourself!... More 

Was this review helpful? Yes 2
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23 photos of this hotel

Management photos: Courtesy of the property manager

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Business center/function rooms (1)
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Dining (4)
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Room/suite (5)
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Pool/beach area (2)
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Other (8)
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