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La Quinta Inn & Suites I-20 Longview South

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3416 Martin Luther King Blvd, Longview, TX 75602
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La Quinta Inn & Suites I-20 Longview South
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La Quinta Inn & Suites I-20 Longview South
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95 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Dallas, Texas, United States
Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

This is one of the newer La Quintas. The furnishings are very nice. The lobby is attractive. The front desk people are helpful. This, however, is a nonsmoking hotel. The hallway smells like cigarette smoke. The lobby and rooms have such a strong deodorizer and disinfectant smell, it gave me a headache. The air conditioner works well, however, this property... More 

Was this review helpful? Yes
lq6058, General Manager at La Quinta Inn & Suites I-20 Longview South, responded to this review

Mr. Morris, I am sorry we let you down. Your visit this time was during the busiest week of the year for our property. The balloon races were arriving on Monday and the Dog show group was arriving on Thursday and Friday. Because of our high occupancy we were not able to control room assignments as we normally would. There... More 

Jacksonville, North Carolina
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago

As soon as you walk through the entrance, u can smell it! It smells like bug spray, through the whole hotel. The smell was stronger in our room. They are the only hotel in the area that doesn't charge a pet fee, and so I didn't want to be without a place to stay tonight. I asked the front desk... More 

Was this review helpful? Yes 1
lq6058, General Manager at La Quinta Inn & Suites I-20 Longview South, responded to this review

Thank you for you feedback. I take all reviews seriously and always seek to determine the root cause of all customer service or product issues. After reading your response, I set out to determine what might have been the agent that was generating your concern about odor. The first thing I did was review the log book and other customer... More 

Lamesa, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

The hotel was very clean, easy to check in, and a nice place to stay. The price was very good. The breakfast was a typical hotel breakfast of hotel eggs, sausage, oatmeal, and a waffle machine available.

Review collected in partnership with La Quinta

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Spring Branch, Texas
Level Contributor
40 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed May 22, 2015

This motel is right off I-20 nestled among other mid range motels. It's fairly new, clean, and the staff was very polite. The rooms are nicely outfitted and clean, I couldn't have asked for more. The bed coms with two pillows, one soft and the other more firm...nice to have a choice. The location is reasonably close to eateries and... More 

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San Angelo, Texas
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed May 17, 2015

Outstanding customer service, great breakfast, great pool and jacuzzi, very clean and comfortable room, and best of all -- very pet friendly. So pet friendly that the manager gave our dog a pet treat upon checking in! No pet fees and plenty of grassy areas outside to walk the dog. The full breakfast was delicious (cheese and egg omelets, fresh... More 

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lq6058, General Manager at La Quinta Inn & Suites I-20 Longview South, responded to this review

Thank you Phil E for your kind words. We are grateful that you gave us a chance to serve you, and that you took the time to review us. We enjoy our work and appreciate when guests enjoy their time with us. We look forward to our upgrade that will begin soon. Our property will be much improved in a... More 

Waco, United States
1 review
4 of 5 stars Reviewed May 16, 2015

Although this hotel seems to stay booked, it does not feel overcrowded. Rooms are quiet at night. The location is not in the best part of Longview, but it is right off of I-20. Accessibility is a plus. The parking lot has good lighting, which was a comfort, as my car was packed with dorm furnishings.

Review collected in partnership with La Quinta

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Albany, United States
2 reviews
5 of 5 stars Reviewed May 5, 2015

Friendly staff, nice, clean accommodations, good food. I was traveling with pets which were welcomed and there was a good place to walk them. Definitely the best place to stay for families with pets. In addition, they had laundry facilities which come in handy. The best place to stay!

Review collected in partnership with La Quinta

Was this review helpful? Yes
Ben Wheeler, United States
1 review
5 of 5 stars Reviewed April 26, 2015

This La Quinta is by far my favorite. The hotel and staff are excellent, they make me feel like family and go out of their way to make each stay as good as the last. The breakfast always has a superior selection and the food is always fresh and hot.

Review collected in partnership with La Quinta

Was this review helpful? Yes
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 19, 2015 via mobile

My family and I had a great stay. Everything was clean, the staff was friendly and helpful. Breakfast was good. One of our best stays. Don't let the address worry you. This hotel is one of the best Laquintas we've stayed at.

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Minneapolis, Minnesota
Level Contributor
5 reviews
5 of 5 stars Reviewed March 30, 2015

I would stay here again in a heart beat. Very classy looking and the staff was extremely friendly. Even when I called them about the Business center and the computer was down. The beds were awesome, the room huge! Was by the freeway but could not hear it at all. There was nothing wrong with the room at all. Very... More 

Review collected in partnership with La Quinta

Was this review helpful? Yes
lq6058, General Manager at La Quinta Inn & Suites I-20 Longview South, responded to this review

We are grateful for your kind works. it is nice to hear positive feedback to confirm that the hard work and dedication of our team has been noticed. We look forward to 2015 and the chance to improve. In addition to improving our service quality, we are excited to begin our upgrade hotel wide in the next few months. We... More 

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