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All 31 Longview hotels

Holiday Inn Express Longview

2.5 of 5 Hotel   |   900 South Access Road, PO Box 8312, Longview, TX 75602
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61%
Ranked #12 of 31 Hotels in Longview
A recent review
5 of 5 stars Reviewed July 17, 2014
Sylvia2403 Houston, Texas
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39 reviews from our community

Traveler rating
    16
    8
    6
    7
    2
See reviews for
8
5
6
19
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • Any
English first
Houston, Texas
1 review
5 of 5 stars Reviewed July 17, 2014

In July 2014 my husband and I had to make a sudden trip to Longview Tx. After searching several hotels in the area we located this facility. Aaryn went above and beyond to make our accommodations stress free. He made sure we had exactly what we needed when we needed it. While standing at the front desk I also had... More

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Los Angeles, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 15, 2014

This is my preferred choice when visiting in east Texas. We arrived before dawn and were welcomed by Chantel at the front desk. Terrell took time to speak to us and assure our comfort in the pool area. Access to the business office and assistance by Aaryn in printing our boarding passes for our return trip also exemplified how readily... More

Was this review helpful? Yes 1
Richardson, Texas
Senior Contributor
40 reviews 40 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed July 13, 2014

To be honest, HIE has done as well as they could with what appeared to be a fairly old property. To do more, they'd have to gut it and start over. We needed an over-night place to stay while en route, and this did the job. We arrived after 10pm, and left by 6:30am, even before they started the morning... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Longview, responded to this review

Dear john F, Thank you for your review regarding your recent visit at our hotel and for providing us with your valuable feedback. It is great to hear that you enjoyed your room and the majority of features provided. Your comments have been documented and we are confident the necessary adjustments will be made, in order to achieve complete guest... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 12, 2014

I went to reserve a room for a family member, aaryn, was at front desk. Aaryn, helped me reserve my room for my family member coming out of Houston so easy. He even talked to her on the phone to confirm her reservation. Just a bubbly personality. Thanks Aaryn....

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 12, 2014

I came into town late one evening and I called to make a reservation. I was was greeted by Amanda. She was very friendly and made my visit very enjoyable. My room was very clean. Plenty of towels and supplies. Breakfast was amazing! I slept in and there was still a fully stocked breakfast bar. I had such an amazing... More

Was this review helpful? Yes 1
Dickinson, Texas
Senior Contributor
41 reviews 41 reviews
17 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed July 1, 2014

We only stayed here because our favorite hotel nearby was booked up. It was on the high side for a small town, but was nice and clean. Breakfast was excellent and staff was fantastic. We were pleased.

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Pearland
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 1, 2014 via mobile

My husband and I stayed in this hotel on a quick trip to East Texas. The front desk staff was exceptionally friendly both at check in and check out. The breakfast buffet was well stocked despite the fact that we went down closer to the end of the serving time. Overall the hotel was very clean and pleasant and the... More

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Dallas, Texas
2 reviews
4 of 5 stars Reviewed June 1, 2014

From making my reservation to check out my stay was pleasant. Josh was amazing in accommodating my request for a specific room type. Karrington was friendly & helpful at checkin. She also gave me options for dinner in the local area. Aaryn is extremely out going and does not mind helping you as we'll. You can always tell when a... More

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Granbury
Top Contributor
62 reviews 62 reviews
6 hotel reviews
153 helpful votes 153 helpful votes
5 of 5 stars Reviewed April 27, 2014

I got a call from my granddaughter saying she and her husband had experienced car trouble and would be at the Holiday Inn Express in Longview. Well...My wife and I were on the road early the next morning to help them out. When we arrived in Longview, we also booked a room and I have to say that everyone was... More

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Fort Smith, Arkansas
Top Contributor
64 reviews 64 reviews
13 hotel reviews
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed March 13, 2014

We booked on line for a non smoking room, arrived and placed on the 3rd floor "non smoking", however, this is the only floor left on the property that has smoking rooms. The smell was excessive, there was a burn in the lamp shade, the light did not work in the bathroom and we were moved. The room we landed... More

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Donna B, Manager at Holiday Inn Express Longview, responded to this review

Thank you for your review, we look forward to reviewing all comments from our guest. I hope that if your in our area again and you choose to stay with us that you will see the wanted and needed improvements. We are constantly striving to better serve our guest and make it a great stay. please contact us directly if... More

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Additional Information about Holiday Inn Express Longview

Address: 900 South Access Road, PO Box 8312, Longview, TX 75602
Phone Number:
Location: United States > Texas > Longview
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Longview 2.5*
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Also Known As:
Holiday Inn Longview

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