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Holiday Inn Express Longview

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900 South Access Road, PO Box 8312, Longview, TX 75602
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Holiday Inn Express Longview
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Holiday Inn Express Longview
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52 reviews from our community

Traveler rating
    20
    9
    10
    8
    5
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13
8
6
22
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 3 days ago NEW

My wife and I have started staying overnight at this Holiday Inn Express in Longview on our way to visit our daughter and her family in Cedar Park TX and have thoroughly enjoyed each stay with them. One of the nicest desk clerks I've ever known, Kerrington, is always ready with a smile and a helping hand if needed

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Appleton, Wisconsin
1 review
5 of 5 stars Reviewed 2 weeks ago

It was 2am and I was riding down the Interstate and Jessica help me find hotel in my authorized price rang in your sister hotel. This girl was an angel and I think she should get a big raise. Thank You Jessica and you have a great day!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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1 review
2 of 5 stars Reviewed 4 weeks ago via mobile

We booked the hotel using my IHG points...talk abt a waste of points! We were put on the smoking floor in a smoking room!!! I have a 7 yr old traveling with me and a mother who is highly allergic to cigarette smoke following her chemo treatments. There was nothing else available in the hotel. The bathroom had rust on... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Longview, responded to this review

Dear TrvlBug82, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about our front desk staff. However, we’re sorry we fell below your expectation regarding the room condition, pool being closed and the fitness machine which was unacceptable. We will address these concerns.... More 

Sumner
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 21, 2015

We say in Holiday inn express all over the US. However, the north Longview, Texas was by far the best one we have stayed in. Marcy was so helpful and courteous as well as all the other staff The rooms as well as the rest of the hotel was very clean.

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ABQ, NM
Senior Contributor
46 reviews 46 reviews
16 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed March 31, 2015

This hotel is perfect for weary travelers looking to get some sleep and a good breakfast for a reasonable price. Nothing about this hotel was spectacular and nothing was poor, except for maybe the elevator (which was badly in need of repair). Taking the elevator was like doing a thrill ride at an amusement park - it would shake and... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Longview, responded to this review

Dear ABQfamilyguy, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate that you find our location to be convenient. However, we’re sorry we fell below your expectation regarding the elevator. We will address this concern. I assure you that the feedback of our hotel will be... More 

McKinney, Texas
Top Contributor
355 reviews 355 reviews
69 hotel reviews
124 helpful votes 124 helpful votes
3 of 5 stars Reviewed March 17, 2015

I stayed here on a recent business trip to east Texas. The front desk staff was not "Texas friendly". The room was clean and comfortable. The WiFi was PL but the fitness room had three machines that I have seen at Walmart and were not up to Holiday Inn Express standards. The complimentary breakfast was good. For the money if... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Longview, responded to this review

Dear DDay1959, Thank you for your feedback and for staying with us. We realize you have many choices when it comes to lodging, and we appreciate your positive feedback on the cleanliness and comfort of the rooms. It is also nice to know that the breakfast selection is well to your liking. We always strive to provide great service and... More 

texas
Top Contributor
138 reviews 138 reviews
35 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed February 16, 2015

This location is OK, hotel is clean, rooms are OK, Wi Fi good, TV good, Sleep average. There was no problem except the elevator broke but management had it up and running within 1 hour or so. There is a Cracker Barrel right next door which makes it easy walking from hotel. I would stay at this location again if... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Longview, responded to this review

Dear dewTexas, Thank you for taking the time to review our property. We certainly do our utmost to make your stay comfortable and pleasant, so we are very pleased to note that you were satisfied with the level of cleanliness, amenities and location of the hotel. It is regrettable that you were let down by the broken elevator. I am... More 

Alvin, Texas
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed January 1, 2015

We booked 2 nights here to visit relatives. We had stayed there once before, which was pleasant. This time...we went to the breakfast room to get coffee @ 8:00 AM. The hours posted were 7:30-9:30. They started cleaning the food up while there were guest still eating @ 8:30, an hour before time. When we got back to the room,... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Longview, responded to this review

Dear LAB2014review, Thank you for taking time out of your busy day to leave us a candid review. I would like to offer a sincere apology. While we understand that your stay was not 100% satisfactory, we hope that you would give us another chance to make your next stay as best as it can be. I have sent you... More 

1 review
5 of 5 stars Reviewed December 29, 2014

First I would like to give a special thanks to Aaryn Richardson for going beyond his call of duty to get me checked in to the hotel, the rooms are excellent and have good amenities and a hot breakfast, I would recommend this hotel to family friends and associates...

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Pensacola, Florida
Senior Reviewer
9 reviews 9 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed October 31, 2014

We had been traveling for a couple weeks. Most of the Holiday Inn Express Hotel were ok. When I made our reservation, telling them we would be late getting in, she said that was fine. NEVER TOLD US THEY WERE UNDERGOING RENOVATIONS. We arrived exhausted. My husbands usually goes in and registers and he did this time. He show me... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Longview, responded to this review

Dear TravelingMamaw, Thank you for taking the time to review our property. I’m very disappointed to hear about your experience on your recent stay. I would love the opportunity to regain your faith in our hotel and would welcome the opportunity to discuss your stay in further details. We have sent you a private message to obtain additional detail regarding... More 

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