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Regency Inn & Suites

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707 North Access Road, 707, Longview, TX 75602 (Formerly BEST WESTERN Regency Inn & Suites)
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Regency Inn & Suites
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81%
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Regency Inn & Suites
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    122 Reviews from our TripAdvisor Community

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    Traveler rating
      81
      18
      9
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      6
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    50
    26
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    26
    Rating summary
    • Location
      4.5 of 5 stars
    • Sleep Quality
      4.5 of 5 stars
    • Rooms
      4.5 of 5 stars
    • Service
      4.5 of 5 stars
    • Value
      4.5 of 5 stars
    • Cleanliness
      4.5 of 5 stars
    Traveler tips help you choose the right room.   Room tips (12)
    Date | Rating
    • English first
    • Any
    English first
    • All months
      (122)
    • Mar-May only
      (37)
    • Jun-Aug only
      (36)
    • Sep-Nov only
      (29)
    • Dec-Feb only
      (20)
    All months
    Atlanta, Georgia
    1 review
    5 of 5 stars Reviewed 2 days ago NEW

    Our stay was magically delicious! From check-in to check out, staff was friendly & helpful, room was cleaned to perfection (& was quiet) facility had a fitness center, business center, & pool to use. Breakfast had a wide variety- I would definitely stay again when I'm in the area. Property is under new management to my understanding & they're doing... More 

    Level Contributor
    4 reviews
    5 of 5 stars Reviewed 1 week ago NEW

    My husband and little girl loved this hotel so much when we drove all the way from North Carolina to Longview to catch the Texas Hot Air Balloon Race. It has a tall shower and tall ceiling room. In fact the shower was a bit too tall but I think it was for accessible purpose. Very clean. A lot of... More 

    1 of 5 stars Reviewed 1 week ago

    Let's see. Where do I start. Check in was easy. Person was friendly enough, no line, quick... And that is where the positive experience ended. Walked into the room and the first thing we notice is an open door. Thought it was a connection to another room and thought it was weird that it was open. But in fact it... More 

    Spring, Texas
    Level Contributor
    8 reviews
    5 hotel reviews
    common_n_hotel_reviews_1bd8 2 helpful votes
    5 of 5 stars Reviewed 2 weeks ago

    I recommended this hotel for my wedding party to stay for the weekend of my wedding. I also booked for 1 night. I booked the King Suite with Whirlpool and my other guest booked the double beds with the whirlpool. When I tell you, we did not have one complaint about our rooms! Everything was clean and working. I seen... More 

    Milam, United States
    1 review
    5 of 5 stars Reviewed 3 weeks ago

    I never write reviews, but thought this one was worthy of it. We stay at a lot of hotels with our Select Softball team. I was really impressed with the quality this hotel provided for the price. Every thing was very nice, very spacious and very clean.

    Review collected in partnership with Best Western

    Keller, Texas
    1 review
    common_n_hotel_reviews_1bd8 2 helpful votes
    3 of 5 stars Reviewed 3 weeks ago

    My family and I stayed one night at Best Western to try it out but I must say,I was not impressed when we got our room.The A/C wasn't working so we were moved to another room then at 4am,someone tried to enter our room.We were scared out of our minds.The clerk did not enter the information into the system and... More 

    Level Contributor
    3 reviews
    1 of 5 stars Reviewed 3 weeks ago

    After putting our baby to sleep I discovered a huge roach in our room (4th floor). Had the baby not been asleep we would have left the hotel. Absolutely disgusting to have roaches over an inch long!! That's not a minor problem, it's an infestation! It's now 3 am and I cannot sleep because I'm so grossed out. We won't... More 

    Gary, United States
    Level Contributor
    3 reviews
    3 hotel reviews
    2 of 5 stars Reviewed 4 weeks ago

    I would skip this hotel. Pool construction is nice, but pool is not clean, towels are not supplied, hot tub does not work. Breakfast staff is rude. Television remote does not have a guide and many channels do not work. Room service does not supply shampoo and soap. There are much better alternatives that are at better location access to... More 

    Review collected in partnership with Best Western

    Conway, Arkansas
    Level Contributor
    21 reviews
    19 hotel reviews
    common_n_hotel_reviews_1bd8 5 helpful votes
    3 of 5 stars Reviewed June 26, 2015

    I like the look and the location of this hotel! It seems that over time, it has gone through some wear and tear and not a lot of good maintenance has been kept up on the property. The pool area was closed due to no maintenance staffed to keep the pool clean. The air conditioning in the room was ok... More 

    Bedford, United States
    1 review
    5 of 5 stars Reviewed June 15, 2015

    I have stayed at this location multiple times over the course of the last three months and their facilities have meet all our family needs. The rooms have been well kept and the staff have always been willing to assist anyway they could. I would gladly recommend this Hotel to anyone.

    Review collected in partnership with Best Western

    20 photos of this hotel

    Management photos: Courtesy of the property manager

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    All management photos (20)
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    Hotel & grounds (5)
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    Pool/beach area (1)
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    Room/suite (5)
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    Dining (3)
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    Business center/function rooms (2)
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    Family/play areas (1)
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    Other (3)
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    Prices are for 1 room, 2 adults
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