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Regency Inn & Suites

Certificate of Excellence
707 North Access Road, 707, Longview, TX 75602 (Formerly BEST WESTERN Regency Inn & Suites)
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1 room 1 guest
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126 Reviews from our TripAdvisor Community

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Traveler rating
    82
    18
    10
    9
    7
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53
27
6
26
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • Any
English first
  • All months
    (126)
  • Mar-May only
    (37)
  • Jun-Aug only
    (40)
  • Sep-Nov only
    (29)
  • Dec-Feb only
    (20)
All months
Bossier City, Louisiana
1 review
5 of 5 stars Reviewed yesterday NEW

My stay at this hotel was great!!! The staff was very friendly and the breakfast was hot and fresh. This hotel is very clean.They offer a business center and fitness center which a lot of hotels that I've stayed with did not. My kids had a great time at the pool

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Orlando, Florida
2 reviews
2 of 5 stars Reviewed 1 week ago

I never do these reviews, but I'm so disappointed with our stay its a must! My family and I stayed at this location last summer and loved it. So this summer while traveling we made sure to stop at this Hotel again. Sad to say, the property has gone downhill a little since our last visit. When we checked I... More 

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1 review
1 of 5 stars Reviewed 3 weeks ago

Friendly staff, horrible hotel. The management must be blind. There are so many things that need to be fixed in this hotel. I stayed in a room that had a leaking a/c. Which of course I didn't discover until I had fully unpacked. Decided to just suck it up and stay anyway. I Wanted some ice, you have to go... More 

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Fort Worth, Texas
2 reviews
3 of 5 stars Reviewed 3 weeks ago

Pool Not Working..Overheard Mgr.Rashae talking to clerk about guests accounts being charged several times..Next morning I recieved alert from Capital One...My account was charged again but more than my room was supposed to be. They ran out of breakfast 2 hours before breakfast for over. Lady there did not speak English and was told she is laundry person doing breakfast.... More 

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Atlanta, Georgia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Our stay was magically delicious! From check-in to check out, staff was friendly & helpful, room was cleaned to perfection (& was quiet) facility had a fitness center, business center, & pool to use. Breakfast had a wide variety- I would definitely stay again when I'm in the area. Property is under new management to my understanding & they're doing... More 

Was this review helpful? Yes 2
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My husband and little girl loved this hotel so much when we drove all the way from North Carolina to Longview to catch the Texas Hot Air Balloon Race. It has a tall shower and tall ceiling room. In fact the shower was a bit too tall but I think it was for accessible purpose. Very clean. A lot of... More 

Was this review helpful? Yes 1
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

Let's see. Where do I start. Check in was easy. Person was friendly enough, no line, quick... And that is where the positive experience ended. Walked into the room and the first thing we notice is an open door. Thought it was a connection to another room and thought it was weird that it was open. But in fact it... More 

Was this review helpful? Yes 1
Spring, Texas
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 18, 2015

I recommended this hotel for my wedding party to stay for the weekend of my wedding. I also booked for 1 night. I booked the King Suite with Whirlpool and my other guest booked the double beds with the whirlpool. When I tell you, we did not have one complaint about our rooms! Everything was clean and working. I seen... More 

Was this review helpful? Yes 1
Milam, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 14, 2015

I never write reviews, but thought this one was worthy of it. We stay at a lot of hotels with our Select Softball team. I was really impressed with the quality this hotel provided for the price. Every thing was very nice, very spacious and very clean.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Keller, Texas
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed July 10, 2015

My family and I stayed one night at Best Western to try it out but I must say,I was not impressed when we got our room.The A/C wasn't working so we were moved to another room then at 4am,someone tried to enter our room.We were scared out of our minds.The clerk did not enter the information into the system and... More 

Was this review helpful? Yes 2
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20 photos of this hotel

Management photos: Courtesy of the property manager

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Hotel & grounds (5)
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Pool/beach area (1)
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Room/suite (5)
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Dining (3)
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Business center/function rooms (2)
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Family/play areas (1)
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Other (3)
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