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All 31 Longview hotels

BEST WESTERN Regency Inn & Suites

2.5 of 5 Hotel   |   707 North Access Road, Longview, TX 75602
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84%
Ranked #8 of 31 hotels in Longview
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 2 days ago
MyRealtopia Bristol, Florida
  • Overview
  • Reviews (55)
  • Photos (38)
  • Amenities
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  • Room tips (6)
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55 people have reviewed this hotel

Traveler rating
    37
    8
    2
    4
    4
See reviews for
22
13
4
13
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
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English first
Aledo
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed yesterday NEW

training means be prepared to have consequences if procedures aren't followed. train maintenance hotel should be toured twice daily, many times I saw trash around ice and soda machines for over five days. inspect what u expect.. soda machine was down on fourth floor over two weeks after I complained it didn't work.

Review collected in partnership with Best Western

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Bristol, Florida
Contributor
11 reviews 11 reviews
3 of 5 stars Reviewed 2 days ago NEW

Nice clean stop for the night on my way to Dallas. Located next to Interstate without feeling like it was right on the highway. Friendly service, nice comfy bed, and felt secure. breakfast was okay but wht can you say if it's free ;)

Was this review helpful? Yes
Colorado Springs, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

The room was outstanding and the fitness center and pool were well maintained. The staff was professional and would stay there again!!! The breakfast was equally as good as the overall stay! Parking was ideal for the rental truck.

Review collected in partnership with Best Western

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Dickinson, Texas
Senior Contributor
41 reviews 41 reviews
17 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Very disappointed. We stay here several times a year, but there we no rooms last time. We were excited to get to go back to "our place" this trip, until we got in for the night. The shampoo was half used indicating to me that the items were not replaced when the room was cleaned. There was old coffee spilled... More

Was this review helpful? Yes 1
Cypress, United States
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 19, 2014

I recently had the misfortune to stay at this hotel. I experienced several problems during my stay including rude check-in staff and no wired internet. Further, the commode would not flush and maintenance never got around to fixing it. In addition, they did not offer to move me to another room where this would not be a problem. The coffee... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Farmington, New Mexico
Senior Contributor
32 reviews 32 reviews
13 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed June 16, 2014

Of the places we stayed on our trip across 16 states, this gets our vote for the best. Staff was helpful. Pool looked inviting. Room was comfortable. There were carts to get our luggage to the elevator and our room. It was quiet! Breakfast was quite good.

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Killeen, Texas
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 13, 2014

Second time that I have stayed at this hotel and it continued to amazed me their friendly front desk clerk. Very courteous and helpful. My room was very clean and neatly arranged and the continental breakfast had a variety of items to choose.

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longview, tx, United States
1 review
5 of 5 stars Reviewed June 12, 2014

Very good 2 night stay. Our pet was welcomed for a small fee. The room was clean and well arranged. The desk clerks were pleasant, and provided toothpaste for us. We loved the first floor accomedations.

Review collected in partnership with Best Western

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Largo, FL
Contributor
12 reviews 12 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 8, 2014

Been here three times since January. Hotel is convenient, extra clean, quiet, even though on top of I-20. This hotel includes a decent continental breakfast. We realized on our last visit how impressed we were with the woman that runs the breakfast, Erica. She is constantly stocking and cleaning. She keeps the entire area spotless. The staff is helpful and... More

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Dave B, General Manager at BEST WESTERN Regency Inn & Suites, responded to this review

We are so pleased that you shared your views of our hotel and staff on TripAdvisor. Erica takes a lot of pride in her area of operation in the breakfast room. We will look into the AC units that are noisy when the compressor kicks in. It may be signs of a weak unit. Thanks again for your business and... More

Dover , FL, United States
2 reviews
3 of 5 stars Reviewed May 21, 2014

Other than a sloppy plumbing job and no chair and table, it was a comfortable room with a HVAC system with a mind of it's own. The staff tried to resolve the issues but were not able to fix all. They should learn to keep overactive kids off the second floor. It sounded like a herd of elephants overhead with... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Dave B, General Manager at BEST WESTERN Regency Inn & Suites, responded to this review

Thank you for sharing your experience at our hotel on TripAdvisor. Please accept my apology for the irritation and any inconvenience during your visit to Longview. We addressed the plumbing problem and corrected the HVAC unit programming. As for kids, well, we’re still working with the parents of these excited sportsters when they are here for a tournament and they... More

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Additional Information about BEST WESTERN Regency Inn & Suites

Address: 707 North Access Road, Longview, TX 75602
Phone Number:
Location: United States > Texas > Longview
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Regency Inn & Suites 2.5*
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38 photos of this hotel

Management photos: Courtesy of the property manager

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Hotel & grounds (8)
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Pool/beach area (1)
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Room/suite (10)
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Dining (6)
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Family/play areas (1)
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Other (13)

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style
#1 Romantic Hotel in Longview #2 Best Value Hotel in Longview #6 Family Hotel in Longview
Hotel Class
Official Description (provided by the hotel)
Best Western Regency Inn & Suites of Longview! We offer free high-speed Internet in all rooms. At the Best Western Regency Inn & Suites of Longview you can take in the warm sunshine. Hotel Longview Texas are conveniently located between Tyler, Texas and Marshall, Texas. Indulge in fishing, skiing, swimming, camping, or spend the day sightseeing. You have your choice of the five riverboats in Shreveport or go shopping at the malls in both Longview and Shreveport. With the Best Western Regency Inn & Suites of Longview you can see and do it all. At the Best Western Regency Inn & Suites of Longview you can come and go as you please. Begin the day with our complimentary continental breakfast served each morning or you may spend your day by our pool. Our beautiful rooms and suites provide you with the spaciousness and comfort you deserve while traveling. ... more   less 
Number of rooms
60

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