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All 30 Longview hotels

BEST WESTERN Regency Inn & Suites

2.5 of 5 Hotel   |   707 North Access Road, Longview, TX 75602
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Ranked #5 of 30 hotels in Longview
A recent review
5 of 5 stars reviewed 2 days ago
jad37 Carlsbad, CA
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43 people have reviewed this hotel

Traveler rating
    31
    8
    0
    2
    2
See reviews for
19
10
3
9
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • Any
English first
Carlsbad, CA
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

This is a great place to stay, beautiful facility, nice people, good food and everything worked great. We will stay there anytime we are in Longview to visit our grandson in University. The workout facility has a weight machine which many BW's don't have.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Birmingham, AL
Contributor
18 reviews 18 reviews
16 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

I was very disappointed. When I arrived I was told the room I requested was not available because they did not get the room cleaned that day and the cleaning staff was gone. Really ? Do you think this is a valid reason ? I should have cancelled right then and saved myself the rest of the aggravation. When I... More

Was this review helpful? Yes
Dave B, General Manager at BEST WESTERN Regency Inn & Suites, responded to this review

Thank you for sharing your experience at our hotel on TripAdvisor. Please accept my apologies for the irritation and disappointment during your visit to Longview. We seemed to have “dropped the ball” on a few issues with reservations, housekeeping, and maintenance. For this, I am truly sorry and will share these items with the staff so we can increase our... More

Southport, North Carolina
Senior Contributor
34 reviews 34 reviews
12 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 1 week ago

Great location, rate and room. We were very happy with our stay a couple of years ago and that is why we returned when we were traveling through the area on our way home. This time, still happy with the location, rate and the room itself--except for the shower head, which was mounted so high as to accommodate a 7'2"... More

Was this review helpful? Yes 1
Dave B, General Manager at BEST WESTERN Regency Inn & Suites, responded to this review

Ma’am, thank you for sharing your experience at our hotel on TripAdvisor. I would like to apologize for your experience at breakfast with the coffee. Unfortunately, we stock the coffee bar with what is popular and that required sweetened creamer. Since your visit, however, we also have regular half-and-half for guests who do not like sweet coffee. The coffee itself... More

San Angelo, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

What a great hotel! Looked brand new. Bed was very comfortable, which was great for us after being on the road for so long. Room was large, clean, and very nicely equipped. Breakfast in the morning wasn't too bad either. Easy access from I-20. Pool looked very nice, wish it had been pool season when we stayed. Would definitely stay... More

Was this review helpful? Yes 1
Dave B, General Manager at BEST WESTERN Regency Inn & Suites, responded to this review

What nice things to say about our little hotel in Longview, Texas. Thank you for sharing your experience at the Best Western Regency Inn on TripAdvisor. We are please you had a good stay and enjoyed the room and breakfast. Hopefully, we will have the city approve our pool permit this week and we can open the pool and hot... More

Oakland, Mississippi
Senior Contributor
44 reviews 44 reviews
7 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I was surprised at the quality of this hotel as I have been is some not so nice Best Westerns in the past. The place was so clean, it looked like it was new! The only problem I had was the Hot Tub was broken and I specifically reserved at this hotel for that purpose seeing as how I just... More

Review collected in partnership with Best Western

Was this review helpful? Yes 3
Dave B, General Manager at BEST WESTERN Regency Inn & Suites, responded to this review

Sir, let me first thank you for sharing your experience at our hotel on TripAdvisor. I can certainly appreciate the desire to use the hot tub after a long drive like yours, last week. Both the pool and hot tub are fully functional, but closed. Unfortunately, once they are closed for the winter season, we cannot reopen them until the... More

Lewisville, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel was awesome & beautiful great staff and very clean, comfortable bed and breakfast was very good . I highly recommend this hotel . Great access to the major highway and surrounded by nice restaurants . Thumbs up !

Review collected in partnership with Best Western

Was this review helpful? Yes 2
Dave B, General Manager at BEST WESTERN Regency Inn & Suites, responded to this review

Victor, it was our pleasure to have you here for your reunion and that you could be with us for both nights. We are very grateful that you shared your experiences on the TripAdvisor Site. This will help let others know what kind of experience to expect when they check in at the Best Western Regency Inn. Occasionally, our team... More

Oxford, Mississippi
Contributor
16 reviews 16 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed March 10, 2014

Excellent compared to other hotels in this class and in the area. Easy access to/from the interstate. I was a bit worried about the noise from the highway, but I didn't notice anything after turning the room's climate control unit on low. The breakfast selection is a bit limited relative to some other places, but the quality more than made... More

Was this review helpful? Yes 3
Dave B, General Manager at BEST WESTERN Regency Inn & Suites, responded to this review

Mr. Greg, it was nice seeing you here again so soon after first meeting you and learning to pronounce your last name. We really appreciate your choosing our hotel for your visits to Longview. Sharing your opinion about our service and location is even more impressive. Thank you for letting the folks at TripAdvisor know what you thought about your... More

Willow City, Tx
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 7, 2014

Excellent hotel close to convention center. The hotel was comfortable, clean, and very well equipped. Ask for room 101 if you go. 14 foot ceilings and lots of space. I will definitely stay here again when I am in town on business.

Review collected in partnership with Best Western

Was this review helpful? Yes 2
Dave B, General Manager at BEST WESTERN Regency Inn & Suites, responded to this review

Well, what nice things to say! Thank you for sharing your experience at the Best Western Regency Inn on TripAdvisor. On top of all the families staying here that lost power in last week’s storm, we hosted several people for the Oil Expo. We are very glad to have been helpful in your lodging needs during the event. Our location... More

Johnson City, Texas, United States
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 6, 2014

Busy nights, hotel was fully booked due to inclement weather, ice storm, power outages. Good thing I had a reservation ahead! The hotel appears to be much newer than it is, which speaks well of the staff and management. Very nicely appointed room and excellent breakfast (real scrambled eggs instead of those flat round things from a microwave) and a... More

Review collected in partnership with Best Western

Was this review helpful? Yes 3
Dave B, General Manager at BEST WESTERN Regency Inn & Suites, responded to this review

Sir George, we really appreciate you sharing your experience at the Best Western Regency Inn with the folks at TripAdvisor. We had a very busy week and really enjoyed visiting with you and hearing your stories from your career over the years. He hope your comments about our hotel will help others to see our commitment to our guests. Hopefully... More

Salado, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 12, 2014

The Best Western Regency Inn & Suites in Longview Texas (BWRI) is a very clean and comfortable hotel to visit. If you are looking for a quite and clean location to stay, the BWRI is close to I-20 and very close to the Longview business areas. It has decent well lit parking areas and the grounds are uniformly maintained. The... More

Review collected in partnership with Best Western

Was this review helpful? Yes 2
Dave B, General Manager at BEST WESTERN Regency Inn & Suites, responded to this review

Kevin, thank you for sharing your experience at the Best Western Regency Inn on the TripAdvisor website. Your comments about our hotel will help others to see our commitment to our guests. We appreciate your kind words about our hotel operation and the amenities we offer. Thanks for choosing Best Western for your stay in Longview. We look forward to... More

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Additional Information about BEST WESTERN Regency Inn & Suites

Address: 707 North Access Road, Longview, TX 75602
Phone Number:
Location: United States > Texas > Longview
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 30 hotels in Longview
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Regency Inn & Suites 2.5*
Official Description (provided by the hotel):
Best Western Regency Inn & Suites of Longview! We offer free high-speed Internet in all rooms. At the Best Western Regency Inn & Suites of Longview you can take in the warm sunshine. Hotel Longview Texas are conveniently located between Tyler, Texas and Marshall, Texas. Indulge in fishing, skiing, swimming, camping, or spend the day sightseeing. You have your choice of the five riverboats in Shreveport or go shopping at the malls in both Longview and Shreveport. With the Best Western Regency Inn & Suites of Longview you can see and do it all. At the Best Western Regency Inn & Suites of Longview you can come and go as you please. Begin the day with our complimentary continental breakfast served each morning or you may spend your day by our pool. Our beautiful rooms and suites provide you with the spaciousness and comfort you deserve while traveling. ... more   less 
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