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BEST WESTERN Regency Inn & Suites

2.5 of 5 707 North Access Road, 707, Longview, TX 75602
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Certificate of Excellence 2014
BEST WESTERN Regency Inn & Suites
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BEST WESTERN Regency Inn & Suites
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89 reviews from our community

Traveler rating
    61
    11
    7
    6
    4
See reviews for
35
20
4
21
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
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    (89)
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    (19)
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    (22)
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    (29)
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    (19)
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Joaquin, United States
1 review
5 of 5 stars NEW

We had a wonderful stay with Best Western. We go to Longview every year for the Feminar woman's convention and we will defiantly stay there again next year. Everything was very clean and in order. I prefer a less firm bed but other than that the breakfast was very good and everyone that came with us was very pleased. Thank... More 

Review collected in partnership with Best Western

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Longview , TX, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

I reserved a room for my wife and I on Valentines Day. We chose a whirlpool room. Upon arrival we discovered the room was not cleaned from the last visitor. The bed was disheveled, wet towels on the floor, and leftover trash from Victoria's Secret was in the bathroom. When I approached the manger he told apologize for not checking... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
General M, General Manager at BEST WESTERN Regency Inn & Suites, responded to this review

Jake, I am sorry that we did not meet your expectations on your Valentines weekend stay with us. I know how disappointed you and your wife were. As per my email to you, I invite you back to stay with us at a 30% discount for that whirlpool room. If you will contact me directly I'll be happy to personally... More 

1 review
5 of 5 stars Reviewed 4 weeks ago

Staff was so helpful our mother is in Icu at Good Shepherd, my brother and I were having to find a place to stay that was affordable, clean,and safe. We hit the jackpot. The ladies at the front desk were so helpful. Will stay again. Thank you Kara Morton.

Was this review helpful? Yes
General M, General Manager at BEST WESTERN Regency Inn & Suites, responded to this review

Thank you for your kind review of our hotel and staff. I'm very glad we were able to make your stay comfortable in your time of need. We look forward to having you again as our Guest on your next stay in Longview. More 

West Chicago, United States
1 review
5 of 5 stars Reviewed January 25, 2015

It was a very beautiful, clean room. The whole hotel looked lovely, was clean, the staff was friendly and welcoming, and there were good amenities offered. Absolutely no complaints! We recommend you stay here, especially if you are in town to visit LeTourneau University! Great distance from college, and in a quiet neighborhood!

Review collected in partnership with Best Western

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General M, General Manager at BEST WESTERN Regency Inn & Suites, responded to this review

Mark, We appreciate your business and are glad to know that we've exceeded your expectations. Thanks for spreading the word and we hope to see you again on a future trip to Longview. More 

Cedar Park, United States
1 review
5 of 5 stars Reviewed January 20, 2015

This hotel is attractive from the outside and beautiful on the inside. We were just passing through on the interstate and needed a place to sleep for the night. I was expecting it to be much more expensive and figured we would be looking elsewhere but was pleasantly surprised.

Review collected in partnership with Best Western

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General M, General Manager at BEST WESTERN Regency Inn & Suites, responded to this review

Gail R, Thank you for your review. We are very glad to know you enjoyed your stay with us. We pride ourselves in the quality and comfort of our property. I invite you back to stay with us again the next time you pass through Longview. More 

Joshua, United States
1 review
5 of 5 stars Reviewed January 11, 2015

I travel a lot with my job and stay at various hotels in various cities. Your staff made it fun as I tease with everyone. When it's a testy day I kid about drinking. I always offer to bring one back to see what I hear in response. I love the honesty I hear back. Your staff made this stay... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
General M, General Manager at BEST WESTERN Regency Inn & Suites, responded to this review

Jerry, Than you for your review. I'm glad you enjoyed your stay with us and that the staff made you feel at home. It's always great to laugh and make people smile. We hope to see you again soon. More 

Anchorage, Alaska
Contributor
13 reviews 13 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 5, 2015

Loved our stay at this Best Western. Cierra was who I spoke with to book and who checked us in. She was very professional, courteous and sincere. She gave plenty of info and made us feel welcomed. Our room was a pet friendly king suite, spacious and clean. Much more than ever imagined for the price.The hotel was super clean... More 

Was this review helpful? Yes
General M, General Manager at BEST WESTERN Regency Inn & Suites, responded to this review

Thank you very much for your kind review of our hotel. Cierra is truly a great asset to our hotel and she enjoys giving our guests excellent customer service. I will share your review with her. It was a pleasure having you as our guest. We will welcome you again! More 

Dallas, United States
1 review
5 of 5 stars Reviewed January 2, 2015

I had an amazing experience on this trip, the hotel staff were all very nice and professional. The rooms were very nice and extremely clean, the breakfast was delicious! I couldn't have asked for a better place to stay!

Review collected in partnership with Best Western

Was this review helpful? Yes
General M, General Manager at BEST WESTERN Regency Inn & Suites, responded to this review

Thank you Terry for the raving review. I'm very pleased to know that you enjoyed your stay and I will share your comments with my staff. We look forward to having you as our guest on your next trip to Longview. More 

Weatherford, Texas
Top Contributor
88 reviews 88 reviews
16 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed December 29, 2014

We stayed in the King Suite. The room was very clean, the bed was very comfortable and we enjoyed having access to the hot coffee in the lobby 24-7. We were allowed to check in an hour early and the staff were all very friendly. We'll definitely stay here again if ever back in Longview!

Was this review helpful? Yes 1
General M, General Manager at BEST WESTERN Regency Inn & Suites, responded to this review

Thank you for the great review of our hotel. We take great pride in our property and the service we provide to our guests. We look forward to having you stay with us again on your next trip to Longview. Have a Happy New Year! More 

New Orleans, United States
1 review
5 of 5 stars Reviewed December 29, 2014

We ended up driving from New Orleans to Oklahoma City, leaving after work December 23, because the dog had pancreatitis and we couldn't board him. The Best Western was approximately half way and took pets for a reasonable fee. The room was clean and the bed was comfortable and the bathroom was clean. My husband left his keys in the... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
General M, General Manager at BEST WESTERN Regency Inn & Suites, responded to this review

We are so glad you enjoyed your stay! Than you for the kind remarks. We look forward to having you as our guest should your travels bring you back to Longview. More 

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Additional Information about BEST WESTERN Regency Inn & Suites

Address: 707 North Access Road, 707, Longview, TX 75602
Phone Number:
Location: United States > Texas > Longview
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Regency Inn & Suites 2.5*
Number of rooms: 60
Reservation Options:
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Hotel Style:
#1 Romantic Hotel in Longview
#2 Family Hotel in Longview

22 photos of this hotel

Management photos: Courtesy of the property manager

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