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Candlewood Suites Longview

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2904 Tuttle Boulevard, Longview, TX 75605
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49 Reviews from our TripAdvisor Community

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Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

The hotel was super clean and the manager was fantastic but not only that when the manager was not there the front desk was fantastic, helpful and polite at all times. Rusti was fantastic and one of the best front desk girl I have seen in a long time and I travel a ton. She was always willing to help... More 

Helpful?
Thank Sam S
gmcandlewoodlongview, General Manager at Candlewood Suites Longview, responded to this review

Well thank you so very much for FANTASTIC review! My words cannot describe how thankful I am for your comments! We work hard here at the Candlewood Suites in Longview in providing clean and comfortable accommodations at a very reasonable price! The staff is AMAZING and they all enjoy the many opportunities to serve and connect with our guests! Please,... More 

Katy, Texas
Level Contributor
34 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed at the Candlewood suites due to my father being in critical condition at the Good Shepard Hospital. He passed away after a few days. The management and staff were super accommodating and made sure I was comfortable.

Helpful?
Thank SoStefani
gmcandlewoodlongview, General Manager at Candlewood Suites Longview, responded to this review

Yes, I do remember your stay here at our hotel Ms. Stefani and I am glad we were able to accommodate you and your family in this troubling period. It is our goal to make sure that all of our guests staying here at the Candlewood Suites are taken care of - I just wish they were under better circumstances... More 

Jacksonville, Texas
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

While this was our first visit to this property, we have come to really love this brand. Not only is it affordable, the staff is always friendly and this stay was no exception! Add the fact that they are unabashedly "Pet Friendly", we are sold. Throw in the fact that they are a part of the IHG family of lodging... More 

Helpful?
Thank Labluvr1
gmcandlewoodlongview, General Manager at Candlewood Suites Longview, responded to this review

Greetings and thank you for staying at our property! We appreciate the positive feedback and agree, IHG has the best brand of hotels! Candlewood Suites Longview is proud to be apart of a brand of hotels that has the highest clean and comfortable standards, best prices, and guest loyalty! Candlewood Suites Longview was designed for our extended stay guests coming... More 

Cottonwood Heights, Utah
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed November 18, 2015

The place seemed nice enough, room was clean, plenty of towels, etc. But for the price I felt like we could have gotten a better deal. And there is no free breakfast. It seemed geared towards long term road warriors that might be staying a week or more at a time but at those prices I don't see how one... More 

Helpful?
Thank Cottonwood2000
gmcandlewoodlongview, General Manager at Candlewood Suites Longview, responded to this review

Greetings and thank you for your review and comments on our hotel and staff! Yes!! Our hotel is designed for our extended stay guests who are visiting Longview for long periods of time! We have large refrigerators, stoves, mini-kitchenettes in every room. We do not have a continental breakfast in the morning, but we do have a nice, very convenient... More 

Tennessee
Level Contributor
86 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed November 13, 2015 via mobile

My husband and I are here for 2 months for work and we are more than happy this far. Our room is quite nice. It's clean, the bed sleeps great - very comfortable. Since this is our home away from home I appreciate the kitchenette. There is a full size fridge, dishwasher and microwave. I have an electric stove with... More 

Helpful?
Thank TennesseeAdela
Level Contributor
86 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed September 13, 2015 via mobile

Stayed here a year ago, still great clean and comfortable rooms, beds, pillows, towels etc. Last year Wifi was slow and it was only slightly better this year. Shower pressure was actually too high and a bit uncomfortable. Overall a good stay.

Helpful?
Thank AllStarMP
gmcandlewoodlongview, Front Office Manager at Candlewood Suites Longview, responded to this review

We are so honored that you came to stay at our hotel again, I'm happy that we are still meeting your expectations during your stay! We make it a priority to make sure the WIFI is up to speed for all our guests. We look forward to seeing you again on your next visit to Longview! More 

Longview, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 25, 2015

I stayed a week and felt so welcome it was like Sunday's at Grandmothers!! Their rooms are clean and cozy. It surprised me when I was treated to Catered Pizza Supper one evening in which all guests were invited. I was told they do this often . It was a great experience to be away from home and to meet... More 

Helpful?
1 Thank william f
gmcandlewoodlongview, General Manager at Candlewood Suites Longview, responded to this review

Thank you so much for your review of our hotel. We are so pleased to hear you enjoyed your stay with us. Its something our staff takes great pride in , So your feedback is very valuable to us. We strive to make each and every visit a wonderful one. We are looking forward to your next visit. sincerely GM... More 

Albuquerque, New Mexico
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed June 17, 2015

The front desk staff is friendly, but the lobby and halls smell like cigarette smoke, even on the non-smoking floors. After unpacking, I realized that the local TV channels didn't have sound. Since I like to listen to local news when travelling, this was a problem. The next morning, I learned that the garbage disposal didn't work and the bathroom... More 

Helpful?
2 Thank Julie L
Level Contributor
32 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 stars Reviewed March 26, 2015 via mobile

The hotel staff actually deserves four stars. They were very nice and tried to accommodate. However, the room was average at best and had an odor problem. Although I was told I had a non-smoking room it had obviously been smoked in. In addition, if you're sensitive to smoke make sure that you get a non-smoking room that is on... More 

Helpful?
3 Thank bpj1
IHGCare, Guest Relations Manager at Candlewood Suites Longview, responded to this review

Dear bpj1, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment regarding customer service. However, we’re sorry we fell below your expectation regarding the room smell. We will address this concern. I assure you that the feedback of our hotel will be reviewed... More 

Austin, Texas
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed February 16, 2015

Usually extended stay facilities are pretty utiliatarian,much like camping out when away from home.The Candlewood Suites-Longview experience is so much more than that. The staff under Ms. Whitaker gives a five star performance that makes me want to use this as my stay place whenever I am in the area.Wheteher for a night or a month the quality for the... More 

Helpful?
3 Thank Tom T
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