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Candlewood Suites Longview

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2904 Tuttle Boulevard, Longview, TX 75605
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Candlewood Suites Longview
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43 Reviews from our TripAdvisor Community

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Traveler rating
    30
    9
    2
    1
    1
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9
3
3
20
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
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    (43)
  • Mar-May only
    (9)
  • Jun-Aug only
    (15)
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    (4)
  • Dec-Feb only
    (15)
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Longview, Texas
1 review
5 of 5 stars Reviewed June 25, 2015

I stayed a week and felt so welcome it was like Sunday's at Grandmothers!! Their rooms are clean and cozy. It surprised me when I was treated to Catered Pizza Supper one evening in which all guests were invited. I was told they do this often . It was a great experience to be away from home and to meet... More 

Was this review helpful? Yes
gmcandlewoodlongview, General Manager at Candlewood Suites Longview, responded to this review

Thank you so much for your review of our hotel. We are so pleased to hear you enjoyed your stay with us. Its something our staff takes great pride in , So your feedback is very valuable to us. We strive to make each and every visit a wonderful one. We are looking forward to your next visit. sincerely GM... More 

Albuquerque, New Mexico
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed June 17, 2015

The front desk staff is friendly, but the lobby and halls smell like cigarette smoke, even on the non-smoking floors. After unpacking, I realized that the local TV channels didn't have sound. Since I like to listen to local news when travelling, this was a problem. The next morning, I learned that the garbage disposal didn't work and the bathroom... More 

Was this review helpful? Yes 2
Level Contributor
25 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed March 26, 2015

The hotel staff actually deserves four stars. They were very nice and tried to accommodate. However, the room was average at best and had an odor problem. Although I was told I had a non-smoking room it had obviously been smoked in. In addition, if you're sensitive to smoke make sure that you get a non-smoking room that is on... More 

Was this review helpful? Yes 3
IHGCare, Guest Relations Manager at Candlewood Suites Longview, responded to this review

Dear bpj1, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment regarding customer service. However, we’re sorry we fell below your expectation regarding the room smell. We will address this concern. I assure you that the feedback of our hotel will be reviewed... More 

Austin, Texas
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed February 16, 2015

Usually extended stay facilities are pretty utiliatarian,much like camping out when away from home.The Candlewood Suites-Longview experience is so much more than that. The staff under Ms. Whitaker gives a five star performance that makes me want to use this as my stay place whenever I am in the area.Wheteher for a night or a month the quality for the... More 

Was this review helpful? Yes 3
Lonoke, Arkansas
Level Contributor
27 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed January 14, 2015

Very clean, organized, and friendly staff. Good value. Only complaint is the garbage truck pick up at 5:30 am once a week for the property behind the hotel. Make sure you stay on the front side of the property.

Was this review helpful? Yes 1
Round Rock, TX
Level Contributor
53 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed December 22, 2014

We were planning to stay with family until the kids got sick and we decided to stay somewhere germ free. Candlewood was a great place for the quick weekend stay. We were visiting friends and family during the day so we just needed a place to sleep. It was a very clean and comfortable space. And the location was perfect... More 

Was this review helpful? Yes 2
Fort Worth, Texas
Level Contributor
56 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed December 6, 2014

I chose this hotel because of price on hotels.com. I had to come into town for a family member that was having surgery. There is not much to offer in Longview but if you have to stay somewhere, Candlewood is an ok option. It's clean and convenient.

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Candlewood Suites Longview, responded to this review

Dear Melton9709, Thank you for your recent stay with us and for reviewing our property. I appreciate you choosing us for your lodging needs. I am also happy that you found our place clean and our location convenient. We work very hard to ensure our facilities and service are superior and we strive to be the best Holiday Inn around.... More 

Cheyenne, Wyoming
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed December 5, 2014

We stayed here on our last night in Texas after traveling from Wyoming. This hotel has guest laundry and a gym room. The bathrooms were amazing! The room was huge and gave plenty of space for my toddler to run around. Our room had a kitchenette in it which was incredibly convenient! This was the nicest hotel we have stayed... More 

Was this review helpful? Yes 3
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed December 4, 2014

From the moment I entered this Candlewood I was made to feel at home. As a travel nurse I am on the road most of the time and usually by myself. At this Candlewood Ryan, Jeanette, Marcie and Tristan were always welcoming when I came in early in the morning after a long night! I travel with dog and everyone... More 

Was this review helpful? Yes 2
Level Contributor
58 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed September 13, 2014

High quality rooms, comfortable beds and nice showers. Front desk staff was prompt and quick with their service. I did have a slow Wifi connection (even late at night) which is the only thing that knocked it down to 4 stars for me, everything else was above average

Was this review helpful? Yes
Ryan P, Director of Sales at Candlewood Suites Longview, responded to this review

We always appreciate honest guest reviews, and thank you for staying with us. As of October we have upgrade our internet speed to ensure convenience for all guests staying with us. We look forward to seeing you again. More 

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