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Homewood Suites by Hilton Longview

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205 N Spur 63, Longview, TX 75601
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1 room 1 guest
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Homewood Suites by Hilton Longview
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183 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Austin, Texas
Level Contributor
61 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

This is the worst Hilton product I have stayed at in a very long time. The location is in a rapidly-deteriorating part of town. (The Super 8 is next door, that ought to tell you a lot). The place stinks. They put the ashtray right at the central entry door. The elevator barely works. Upon exiting the elevator, I smell... More 

Was this review helpful? Yes
San Antonio, Texas
1 review
3 of 5 stars Reviewed 2 weeks ago

Booked this hotel as I was in town for a memorial service for a friend of mine who had lost one of their kids. As I do with most of my Hilton property check-ins, I did this one online. I did not pick the original room as I liked the location of the room I picked better. It was in... More 

Was this review helpful? Yes
Christine R, Manager at Homewood Suites by Hilton Longview, responded to this review

Dear Mr. Russell D I would like to personally apologize for the series of unfortunate incidences that you experienced during your stay with us. We continually try to do our very best for all of our guests, but unfortunately, sometimes we do fail. I will look into each issue that you have noted, in an attempt to correct and improve... More 

Granbury, TX, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Rest assured that your stay at this facility will include a beautiful, clean, and well appointed room and attentive, friendly service by their great staff. The breakfast was well prepared and wholesome with a good variety, and the facility amenities are well maintained and a nice diversion while staying here for a business trip. I will definitely stay here again... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Christine R, Manager at Homewood Suites by Hilton Longview, responded to this review

Dear William P Thanks for your kinds words and the time you took to share them with us. It is great to hear, that you have enjoyed your stay with us. Rest ensured, that we will take you comments for further encouragement within the team to ensure personal service and warm welcome for your next visit Sincerely Christine Robinson Operations... More 

Allen, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Stayed at this hotel after a great experience in another location. Our overnight stay was excellent, staff attentive, well appointed, clean rooms. The breakfast area and food were excellent including healthy breakfast choices.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Christine R, Manager at Homewood Suites by Hilton Longview, responded to this review

Dear Jean N Its is great to hear that you had a memorable stay with us and thank you for praising our service. We invest a lot of time in effort to train our team to ensure the highest level of personalized service. Please do not hesitate to contact us in advance for your next visit. All the best and... More 

Denton, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 21, 2015

We were in Longview, TX for only 1 night. I'm glad we chose Homewood Suites. Not only were the rooms very spacious, but very clean too. Hotel staff were cheerful and helpful. Then we had a yummy (and free) breakfast the next morning. We were impressed and I would recommend to anyone staying or passing through the Longview area.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 1
Christine R, Manager at Homewood Suites by Hilton Longview, responded to this review

Dear Nancy D Thank you. We sincerely appreciate your wonderful feedback about your recent. Please stop in anytime to visit and have more great fun with Homewood Suites, Longview, TX. Sincerely Christine Robinson More 

Athens, TX, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 12, 2015

A great value, with tons of amenities for this business traveler. Manager's reception was a delightful surprise, which featured Cajun menu items and a variety of beverages. The families and business travelers were all pleased with the fair.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 1
Christine R, Manager at Homewood Suites by Hilton Longview, responded to this review

Dear Kenneth B Thank you so much for your comments and for allowing our team to make your business travel an experience to remember. Your welcome home anytime! Have a wonderful day. Sincerely Christine Robinson Homewood Suites by Hilton 205 N Spur 63 Longview, TX 75601 903-234-0214 Christine.robinson2@hilton.com More 

Childress, Texas
Level Contributor
112 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed July 9, 2015

Were in Longview for niece's wedding. Had multiple family/wedding rooms here. We had a couple of problems with the rooms but they were quickly addressed and resolved beyond our satisfaction! We certainly enjoyed the breakfast, cleanliness, etc. of this properly. You Should Stay Here! Thank you Homewood Suites for making our stay memorable and pleasant!

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 1
Christine R, Manager at Homewood Suites by Hilton Longview, responded to this review

Dear Carolyn C Thank you so much for posting this review. It lets other guest know when an issue occurs how we were able to follow up on the issue\s and resolve it within minutes so that the guest can continue to enjoy the exceptional service that was displayed during the rest of your stay. You are a Homewood fan... More 

Geismar, Louisiana
Level Contributor
59 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed July 6, 2015

Don't let the location fool you. Great, updated hotel. We stayed in a 2 bedroom suite and it was HUGE. Room was clean, well stocked. Obviously an older hotel but has been updated. Good Mexican across the street. Front desk very helpful. Couldn't ask for better.

Was this review helpful? Yes 1
Christine R, Manager at Homewood Suites by Hilton Longview, responded to this review

Dear Suzie W2 Thank you for the awesome review. We always appreciate the positive comments left by the most important people in our world; our guests. I am glad that you enjoyed your stay with us, and that our staff have gone above and beyond in terms of service in making you feel at home. Looking forward to your next... More 

wichita, kansas
Level Contributor
39 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed June 30, 2015 via mobile

My husband and I were in town for a funeral. Stayed hee for 2 nights. The room was nice and it was nice to have a small kitchen. Breakfast was ok, nothing special. My only complaint was that housekeeping did not restock our coffee.

Was this review helpful? Yes
Christine R, Manager at Homewood Suites by Hilton Longview, responded to this review

Dear Guest, My sincere thanks for taking the time to write a review of our property. Your positive comments are very much appreciated by our staff, who work hard each day to make sure valued customers like yourself, are looked after. As a coffee drinker myself I apologize for not getting you stocked up again with coffee. Please let me... More 

Irving, Texas
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed June 24, 2015

Beds are awesome. Lots of room. Clean. Full kitchen. I've stayed here before and this is just a really nice hotel for the price. Always feel so comfortable staying here. Breakfast is delicious! I highly recommend.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 1
Christine R, Manager at Homewood Suites by Hilton Longview, responded to this review

Laurin 1 We really appreciate your comments regarding our customer service.The staff are genuinely concerned about customer satisfaction and are working to deliver the service levels for every guest visit. Thanks again for your recommendation and come back and visit anytime. Christine Robinson Homewood Suites by Hilton 205 N Spur 63 Longview, TX 75601 903-234-0214 More 

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